RoadVitals

2011 BMW 328I Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Oct 20, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 573 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2011 BMW 328I submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structure
Filed Oct 20, 2025

Door handle plastics are disintegrating in to a soft sticky matter. Please advice as this seem to a poor decision on the type of material need in the door handles.

NHTSA ID
11694622
Incident
Oct 1, 2015
Body & structureElectricalExterior lighting
Filed Nov 27, 2023

While driving at city speed limit the headlights started flicking on-off very difficult to see in the dark. I pulled over to the side of the road for safety but now realized the turn signals not working and also the hazard lights are not working either. I was in a very dangerous situation sitting on the side of the road without any warning light on. Not only for mine safety but also dangerous for other drivers passing by without seen my car in the dark. Its due to well known BMW FOOTWELL MODULE that has high failure incidents rate but BMW refused not to do a recall. Since this a safety issue NHTSA should request BMW to do a recall instead of just extended the warranty to 10/150K miles which my car is not qualify for. I've contacted BMW customer care but they refused to offer any assistance. I feel that BMW has deserted their customer and leaving a high cost burden on their customers although failure/flaw was directly from BMW.

NHTSA ID
11557086
Incident
Nov 23, 2023
Body & structure
Filed Jan 11, 2022
Fire reported

Car spontaneously caught fire

NHTSA ID
11447048
Incident
Jan 7, 2022
Body & structure
Filed Dec 25, 2019

MY LICENSE PLATE HAS 1 SCREW THAT FITS INTO THE METAL MADE HOLES. IT IS SUPPOSE TO HAVE 2 SCREWS THAT FIT INTO THE METAL HOLES IN THE TRUNK. THE PLATE ITSELF HAS SCREWS WITH NO BACKS AND ARE STRIPPED. I DON'T WANT THE LICENSE PLATE TO RATTLE AND FALL OFF FROM FAULTY WORKMANSHIP WITH LICENSE PLATE PANEL. ALSO THE FRONT PLATE IS COMPLETELY DIFFERENT FROM THE BACK LICENSE PLATE PANEL AND THESE SCREWS LOOK STRIPPED TOO.

NHTSA ID
11291152
Incident
Dec 24, 2019
Mileage
122,600 mi
Body & structureBrakesEngine
Filed Apr 13, 2019

I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP

NHTSA ID
11196065
Incident
Apr 8, 2019
Mileage
20 mi
Body & structure
Filed Feb 3, 2019

MY MOONROOF SPONTANEOUSLY EXPLODED TODAY (AROUND 5:40PM). I WAS DRIVING OPEN ROAD (CITY, ABOUT 30-35MPH) AND THERE WAS NO EVIDENCE OF A ROCK OR OTHER FOREIGN BODY OTHER THAN GLASS IN MY CABIN. THE EDGES OF THE REMAINING GLASS OF THE MOONROOF TILTED UPWARDS. THE NOISE AND GLASS SURPRISED ME AND I DRIFTED INTO THE MEDIAN BRIEFLY BEFORE CALMING DOWN/REGAINING CONTROL.

NHTSA ID
11173842
Incident
Feb 3, 2019
Mileage
85,000 mi
Body & structureElectricalEngine
Filed Nov 6, 2017
Fire reported1 injury reported

MY SON'S BMW (2011 BMW 328I XDRIVE) SPONTANEOUSLY COMBUSTED ON SEP 4 2017 WHILE HE WAS DRIVING BACK FROM WORK AT 4 AM ON SUNRISE HIGHWAY NY. LUCKILY HE NOTICED SPARKS AND SMOKE AND PULLED OVER AND GOT OUT. THE CAR FULLY BURNT WITHIN 30 MINUTES.

NHTSA ID
11043638
Incident
Sep 4, 2017
Mileage
68,000 mi
Body & structureElectrical
Filed May 12, 2017
Fire reported

I HAD JUST LEFT MY HOUSE FOR WORK AND WAS A FEW MINUTES DOWN THE STREET AT A LIGHT WHEN I SAW WHITE SMOKE COMING FROM THE DASH/HOOD AREA. I PULLED OVER AND TURNED OFF THE CAR AND GOT OUT WITHIN SECONDS THE CAR WAS UP IN FLAMES. I COULD HEAR THE CAR TURNING ITSELF ON EVEN THOUGH IT WAS OFF AND I HAD THE KEYS. THE FIRE DEPARTMENT CAME. MY CAR LITERALLY BURNT TO THE GROUND. THEY SAID IT SEEMED LIKE AN ELECTRICAL PROBLEM. IF I WASN'T AT A STOP, OR IF I WAS ON THE FREEWAY THE CAR FILLED SO QUICKLY WITH WHITE SMOKE THAT I WOULDN'T HAVE BEEN ABLE TO SEE AND COULD HAVE CRASHED OR BEEN TRAPPED. BMW DID NOTHING AND TOOK NO RESPONSIBILITY. THEY TRIED TO OFFER ME A DISCOUNT TOWARDS A NEW BMW IF I SIGNED AN NDA. I KNOW SEE ALL THE NEWS REPORTS AND WANTED TO MAKE SURE THIS WAS REPORTED. THIS HAPPENED IN 11/2016. I HAVE VIDEO AND PHOTOS

NHTSA ID
10985035
Incident
Nov 17, 2016
Mileage
40,000 mi
Body & structure
Filed Apr 8, 2016

TWICE WHILE DRIVING THE CAR, THE DRIVER'S CAR DOOR FLEW OPEN. THERE WAS NO INDICATION THE DOOR WAS NOT LATCHED, NOR DID ANY ALARMS SOUND. THIS OCCURRED AS I WAS TURNING INTO HEAVY TRAFFIC ON A BUSY 4 LANE HIGHWAY IN TOWN, AND ACCELERATING TO 50 MPH. I TOOK THE CAR INTO MY BMW DEALERSHIP AND THEY TOLD ME IT WAS A FAULTY ACTUATOR THAT WAS NOT COVERED UNDER WARRANTY, INCURRING A COST TO ME OF $622.00. I AM APPALLED THAT THIS IS NOT COVERED AS A HUGE SAFETY ISSUE SO FEEL THIS NEEDS TO BE REPORTED....

NHTSA ID
10854447
Incident
Mar 17, 2016
Mileage
44,800 mi
Body & structureOther / unspecified
Filed Jun 22, 2012
Crash reported

ACCIDENT HAPPENED IN LOS ANGELES. I WAS HEADING EAST ON 3RD STREET ( MAIN ROAD) 2 LANES, I WAS ON THE RIGHT LANE. OPPOSITE SIDE ALSO HAS 2 LANES GOING WEST. WESTMORELAND IS AN INTERSECTION ON 3RD STREET AND HAS THE STOP SIGN. THE VECHILE CROSSED 3 LANES OF TRAFFIC AND HIT MY CAR ON THE DRIVE SIDE REAR WHEEL AND QUARTER PANEL. AT THE TIME OF IMPACT, THE MOMENTUM HAD ME GOING ALMOST SIDEWAYS ONTO ONCOMING TRAFFIC. AND MY BIGGEST CONCERN WAS, THE 2 PASSENGER SIDE DOORS FLUNG OPEN. EVERYONE HAD THEIR SEATBELTS ON. MY WIF'E'S SHOULDER BAG WHICH WAS TUCKED ON THE FLOOR ON THE FRONT PASSENGER ENDED UP IN THE MIDDLE OF THE ROAD ON 3RD WESTMORELAND. THE CAR WAS DISABLE AND CAN'T BE DRIVEN BECAUSE THE REAR WHEEL WAS BENT. I HAVE REPORTED IT TO MY INSURANCE COMPANY AND TOLD THE BMW AUTHORIZED REPAIR SHOP. I AM NOT SURE IF THE DOORS WHERE DESIGNED TO OPEN DURING A COLLISION BUT INQUIRIES TO BMW CUSTOMER RELATIONS AND DEALERSHIP HAS GOTTEN NOWHERE. I AM CONCERNED THAT WHEN THE CAR IS FIXED, I MAYBE DRIVING A CAR THAT HAS A SAFETY DEFECT. *TT

NHTSA ID
10462768
Incident
Jun 17, 2012
Mileage
18,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .