Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest May 24, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
18%
of 67 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 BMW 328XI submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
Airbags
Filed May 24, 2019
PASSENGER RESTRAINT SYSTEM ERROR: WHEN PASSENGERS SIT IN FRONT PASSENGER SEAT A WARNING COMES ON AND DISABLES AIRBAG EVEN WHEN BELT IS BUCKLED OR NOT, DRIVING OR STATIONARY. WARNING STAYS ON AFTER PASSENGER EXITS. WARNING STAYS ON FOR ABOUT 50 MILES OF DRIVING AND RESETS UNTIL THE SEAT IS SAT IN AGAIN. ONLINE FORUMS SHOW RECALL FOR THIS IN OTHER MODELS BUT NOT MINE YET MUCH IS BEING REPORTED. SEEMS THE SEAT SENSOR PAD GOES BAD. VERY FEW PEOPLE SIT IN THIS SEAT SO THE SENSOR SYSTEM SHOULD NOT BE MALFUNCTIONING/WEARING OUT. IT IS INTERMITTENT BUT FREQUENT SUGGESTING IT IS THE SAME SYMPTOM ISSUE AS OTHER BMW MODELS WITH RECALLED SEAT SENSOR PADS.
NHTSA ID
11209678
Incident
May 22, 2019
Mileage
100,000 mi
AirbagsBody & structureOther / unspecified
Filed Aug 22, 2018
Crash reported1 injury reported
I WAS DRIVING AT A SLOW SPEED DURING HEAVY TRAFFIC IN TOWN AT 4 PM ON A SUNNY DAY. THE CAR AHEAD OF ME SLOWED DOWN EVEN MORE AND WHEN I WAS TRYING TO SLOW MY CAR TOO, IT DID NOT SLOW DOWN AT ALL. I DID HIT THE CAR AHEAD OF ME AT A SLOW SPEED AND THE AIR BAG DEPLOYED CAUSING SEVERE INJURY TO MY RIGHT WRIST AND TO THE LEFT WRIST. IT CAUSED PROFUSE BLEEDING BECAUSE THE AIR BAG CAUSED CUTS IN MY WRIST AREA, VERY CLOSE TO A VEIN. A FIVE INCH HEMATOMA APPEARED WITHIN MINUTES IN THE RIGHT WRIST AND THE SKIN WAS SCRAPED OFF BOTH WRISTS. SEVERAL BURN MARKS ARE ALSO VISIBLE ALL THE WAY UP TO THE BEND OF MY ARMS. THE POLICE CAME WITHIN MINUTES AND THEY BANDAGED MY WRISTS TO TRY TO STOP THE BLEEDING. AN AMBULANCE WAS CALLED AND THE EMT WANTED TO TRANSPORT ME TO A HOSPITAL.
NHTSA ID
11121766
Incident
Aug 22, 2018
Mileage
74,000 mi
AirbagsElectricalInterior & seats
Filed Aug 16, 2018
PASSENGER FRONT SEAT OCCUPANCY MAT/SENSOR FAILED, CAUSING AIR BAGS TO TURN ON/OFF, AND TRIGGER FALSE POSITIVES AND FALSE NEGATIVES FOR MINIMUM WEIGHT OCCUPANCY, THEREBY TRIGGERING SEAT BELT ALARM, AND DISABLING/ENABLING AIR BAGS INCORRECTLY. THIS WAS A RECALL IN THE SAME CAR, MODEL YEAR 2006. I WOULD LIKE MY FEEDBACK ON THIS SUBJECT TO HELP INITIATE THE SAME RECALL FOR THE 2011 MODEL YEAR.
NHTSA ID
11120434
Incident
Aug 10, 2018
Mileage
49,500 mi
Airbags
Filed Sep 14, 2017
2011 BMW 328XI. CONSUMER WRITES IN REGARDS TO DRIVERS FRONT AIRBAG MODULES RECALL. *LD THE CONSUMER WAS ADVISED THAT THE RECALL REPLACEMENT PARTS WERE UNAVAILABLE. UPDATED 09/14/2017*JS UPDATED 11/03/17*LJ THE CONSUMER STATED THE AIRBAG WAS REPLACED ON OCT 18, 2017.
NHTSA ID
11023189
Incident
Mar 1, 2016
Airbags
Filed Aug 21, 2017
TAKATA RECALL: HAVE BEEN TRYING SINCE MARCH 3016 TO GET BMW TO REPLACE AIRBAG UNDER RECALL. I LIVE IN FLORIDA (CERTAINLY HOT & MUGGY!). CALLED AUG. 14 AND TOLD IT WOULD BE TAKEN CARE OF THIS WEEK. CALLED TODAY AND THEY HAVE NOT YET NOTIFIED THE DEALER AND "RELEASED" THE AIRBAG. MAYBE NEXT WEEK. FYI, THIS IS TAKING FOREVER IN AN ENVIRONMENT THAT SHOULD BE PRIORITY. LOANERS NOT AVAILABLE.
NHTSA ID
11018628
Incident
Aug 14, 2017
Airbags
Filed Feb 27, 2017
TAKATA RECALL - RECALL NOTICE RECEIVED OVER ONE YEAR AGO. NO ACTION HAS BEEN TAKEN BY BMW TO DATE. I HAVE SERIOUS SAFETY CONCERNS ABOUT CONTINUING TO DRIVE THIS VEHICLE AND EFFECTIVELY CANNOT TRADE IT IN ON ANOTHER VEHICLE SINCE ITS VALUE IS SIGNIFICANTLY DIMINISHED UNTIL THE RECALL IS COMPLETED.
NHTSA ID
10957345
Incident
Feb 27, 2017
Airbags
Filed Dec 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/25/2017*CT THE CONSUMER STATED THE AIR BAG WAS FINALLY REPLACED. UPDATED 02/15/17.*JB
NHTSA ID
10933985
Incident
Mar 7, 2016
Airbags
Filed Aug 15, 2016
IT HAS BEEN OVER 6 MONTHS, AND I HAVE NOT RECEIVED ANY RECALL INFORMATION OR UPDATE ON THE REMEDY FROM BMW.
NHTSA ID
10895898
Incident
Feb 5, 2016
AirbagsInterior & seats
Filed Jul 24, 2014
AT TEMPERATURE ABOVE 87 DEGREES F (AFTER A FULL DAY IN OPEN PARKING LOT UNDER SUN) AS INDICATED ON THE CAR'S DASHBOARD, THE SEAT BELT SENSOR OF THE CAR MALFUNCTIONED. EVEN THOUGH I HAD MY SEAT BELT FIRMLY CLASPED BUT THE CAR KEPT ON BEEPING SEATBELT WARNING FOR ABOUT 5-10 MINUTES UNTIL THE TEMPERATURE INSIDE THE CAR DROPPED TO LESS THAN 87 DEGREES F. THE SEATBELT WARNING WENT AWAY AFTER I OPENED THE WINDOW AND LET THE CAR COOL DOWN OR SWITCHED ON AC IN THE CAR. THIS IS A REPEATABLE PROBLEM AND CAN BE REPRODUCED IF MY CAR IS KEPT IN DIRECT SUMMER SUN FOR AN AFTERNOON AND HAS OCCURRED A NUMBER OF TIMES IN THE PAST. SINCE AIRBAG SENSORS INTERACT WITH THE FAULTY SEATBELT SENSORS SO IT HAS POTENTIALLY SERIOUS SAFETY CONSEQUENCES AND NEED TO BE ADDRESSED BY BMW AS SOON AS POSSIBLE. *TR
NHTSA ID
10616027
Incident
Jul 21, 2014
Mileage
53,100 mi
AirbagsSeat belts
Filed Jul 14, 2014
DRIVING DOWN A MAIN ROAD AT APPROX 35 MPH WHEN AN ERROR MESSAGE APPEARED ON VEHICLE DASH THAT STATED THERE IS A DEFAULT WITH THE PASSENGER SEAT BELT THAT MAY AFFECT DEPLOYMENT OF AIR BAG. *TR
NHTSA ID
10610309
Incident
Jul 13, 2014
Mileage
36,960 mi
AirbagsDriver assistance
Filed Feb 6, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO SOME STONE/BRICK STAIRS, UPON ENETERING A SHORT DRIVEWAY. THE VEHICLE WAS NOT DESTROYED BUT THE DRIVER SUSTAINED A BRUISE TO THE RIBS AND FACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/04/14*LJ THE CONSUMER STATED THE FRONT SUSPENSION SUBFRAME AND BODY SHELL ATTACHMENT WAS RUINED. THE VEHICLE WAS A TOTAL LOSS. THE SIDE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIR BAG DID DEPLOY WITHOUT A PASSENGER. UPDATED 04/11/2014 *JS
NHTSA ID
10563275
Incident
Jan 30, 2014
Mileage
20,743 mi
Airbags
Filed May 22, 2013
Crash reported2 injuries reported
2011 BMW 328I. CONSUMER WRITES IN REGARDS TO FAULTY AIRBAGS. *SMD THE CONSUMER STATED HE HIS WIFE HIT ANOTHER VEHICLE AT 40 MPH, AFTER THAT VEHICLE RAN A STOP. NONE OF THE AIR BAGS DEPLOYED. THERE WAS CONSIDERABLE DAMAGE TO THE ENTIRE FRONT BUMPER, PASSENGER SIDE DOOR, PANEL AND HOOD. THE REPAIR SHOP DETERMINED THE FRAME ON THE PASSENGER SIDE HAD RECEIVED DAMAGE WHICH NEEDED TO BE REPLACED, AND IT REQUIRED THE MOTOR TO REMOVED AND RE-MOUNTED. THE COST OF THE DAMAGE WAS ESTIMATED OVER $15,000.UPDATED 12/09/15 *BF *TR
NHTSA ID
10513181
Incident
Apr 18, 2013
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own