RoadVitals

2011 BMW 328XI Engine Problems

Owner-reported complaints naming the engine system, filed with NHTSA

Data refreshed

Engine reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
33
Latest Jul 30, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
49%
of 67 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2011 BMW 328XI submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 33 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming engine

The 25 most recent of 33, in the owner's own words

Engine
Filed Jul 30, 2024

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11605345
Incident
Dec 22, 2023
Engine
Filed Jul 12, 2024

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11601473
Incident
Jul 12, 2024
Engine
Filed Mar 12, 2024

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11576919
Incident
Mar 12, 2024
Engine
Filed Mar 4, 2024

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11575326
Incident
Mar 4, 2024
Engine
Filed Mar 1, 2024

The contact owns a 2011 BMW 328XI. The contact stated that on several occasions when the vehicle was started, the vehicle started shaking abnormally. Additionally, while driving on several occasions at slow speeds, the vehicle was shaking abnormally. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 123,200.

NHTSA ID
11574889
Incident
Dec 15, 2023
Mileage
123,200 mi
Engine
Filed Feb 5, 2024

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine made an abnormal sound, and the vehicle experienced reduced motive power. The contact stated that the vehicle failed to operate as needed. The message "Service Engine Soon" was displayed. The local dealer was contacted. The dealer diagnosed the vehicle and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. VIN tool confirms parts not available.

NHTSA ID
11569990
Incident
Dec 1, 2023
Mileage
133,000 mi
Engine
Filed Jan 5, 2024

The contact owns a 2011 BMW 328XI. The contact stated while driving at an undisclosed speed, the vehicle was shaking excessively from the engine compartment. The contact stated while driving, the 4WD, brakes, and Service engine warning lights were illuminated. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

NHTSA ID
11563786
Incident
Dec 1, 2023
Mileage
122,000 mi
Engine
Filed Jul 25, 2022

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced hard started and would vibrate abnormal while started. The contact stated that the check engine warning light was illuminated due to a failed O2 sensor. The approximate failure mileage was 120,000. Parts distribution disconnect.

NHTSA ID
11475642
Incident
Mar 2, 2022
Mileage
120,000 mi
Engine
Filed Jun 8, 2022

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle overheated while the HVAC system was turned on. Additionally, the vehicle jerked and there was smoke coming from the exhaust pipe while driving. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA ID
11468280
Incident
Jun 8, 2022
Engine
Filed May 26, 2022

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was invalid.

NHTSA ID
11466267
Incident
May 10, 2022
Engine
Filed Aug 12, 2021
Fire reported

The contact owns a 2011 BMW 328XI. The contact stated that while driving at unknown speeds, an odor appeared from the exhaust pipe and under the hood where the engine was located. The contact mentioned that every year the oil was changed at an independent mechanic where it was diagnosed and determined that the valve gasket failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact feels unsafe driving the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The dealer was contacted and confirm that no recalls under the VIN. The contact mentioned NHTSA Campaign Number: 17V683000 (ENGINE AND ENGINE COOLING) as a possible solution to the failure however the VIN was not included. The failure mileage was approximate 52,202

NHTSA ID
11428888
Incident
Feb 3, 2020
Mileage
52,202 mi
EngineFuel systemPowertrain (other)
Filed Apr 20, 2021

MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS AND IS REPORTING THE SAME TROUBLE CODES RELATED TO RECALL NUMBER: 17V683000. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. I WOULD APPRECIATE IT IF THIS MATTER COULD BE INVESTIGATED AND MY VEHICLES VIN INCLUDED IN THIS RECALL.

NHTSA ID
11413051
Incident
Feb 15, 2021
Mileage
112,000 mi
Engine
Filed Feb 8, 2021

BOLTS HOLDING THE VANOS UNIT HOUSING BROKE AND DAMAGED MY CAR ENGINE. THIS SHOULD HAVE BEEN ADDRESSED IN THE US MARKET AS THEY HAVE DONE IN CHINESE MARKET BACK IN THE 2014. ENGINE IS MAKING LOUT NOISE AND DAMAGED WITH COUPLE BOLTS SNAPPED INSIDE. THE CAR IS NOT WORKING AND IS WITH BMW GALLERY IN ROCKLAND, MA. THE CAR HAS ONLY 11,0000 MILES ON IT, WHICH SHOULDN'T HAVE ENGINE PROBLEM LIKE THAT. HTTPS://WWW.AUTOBLOG.COM/AMP/2014/04/11/BMW-BROADENS-ENGINE-BOLT-RECALL-NEARLY-HALF-MILLION-CARS-WORLDWIDE/

NHTSA ID
11395237
Incident
Jan 28, 2021
Mileage
110,000 mi
Engine
Filed Dec 7, 2020

ALUMINUM BOLTS ON VANOS INTAKE ACTUATOR/PHASER SNAPPED. CAUSED INTERNAL ENGINE DAMAGE. HAD REPAIRED, ENGINE LIGHT REMAINS, ENGINE IS IN TIMING. CALLED BMW DEALERSHIP IN PA. THEY STATED NO RECALLS FOR ISSUE, NO TSB'S. I FOUND A NHTSA CAMPAIGN THAT MATCHES THE DESCRIPTION OF WHAT HAPPENED 14V76000, BMW DEALER DID NOT RECONGNIZE CAMPAIGN. CANNOT RESELL THE VEHICLE WITH CEL & SPENT THOUSANDS TRYING TO REPAIR. UPSIDE DOWN ON THE CAR & FRUSTRATED.

NHTSA ID
11378390
Incident
Jan 13, 2020
Mileage
100,240 mi
Engine
Filed Oct 24, 2019
Crash reported

TL* THE CONTACT OWNS A 2011 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED, AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. ON AUGUST 26, 2019, THE VEHICLE WAS TOWED TO RICK HENDRICK BMW (1518 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 261-5760) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). ON AUGUST 27, 2019, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH WHILE BEING TEST DRIVEN BY A MECHANIC. THERE WERE NO INJURIES. THE CONTACT WAS NOTIFIED OF THE CRASH THE FOLLOWING DAY. ON AUGUST 29, 2019, THE CONTACT WENT TO THE DEALER TO SPEAK WITH A MANAGER AND WAS INFORMED THAT HE WOULD NEED A POLICE REPORT BEFORE THEY COULD MAKE ANY DECISIONS REGARDING HIS VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SPOKEN WITH HIS INSURANCE COMPANY. ON SEPTEMBER 3, 2019, THE CONTACT WAS PROVIDED A REPAIR ESTIMATE VIA EMAIL AT THE COST OF $4,751. THE CONTACT WAS INFORMED THAT THE REC ECCENTRIC SHAFT SENSOR WITH THE VALVE COVER, OIL FILTER SOLENOIDS, SPARK PLUGS, COILS AND OTHER OIL RELATED FAILURES IN THE ENGINE NEEDED TO BE REPLACED. ON OCTOBER 15, 2019, THE CONTACT WAS INFORMED THAT HIS BUMPER HAD BEEN REPLACED BY THE INSURANCE COMPANY OF THE DRIVER WHO CRASHED INTO HIS VEHICLE AND THAT HE WAS "ALL SET TO GO". UPON HIS RETURN HOME, THE VEHICLE BEGAN SMOKING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED BACK TO THE DEALER. THE CONTACT WAS DENIED A LOANER VEHICLE. THE CONTACT WAS UNAWARE OF THE VEHICLE'S WHEREABOUTS. THE FAILURE MILEAGE WAS 56,000.

NHTSA ID
11270882
Incident
Aug 23, 2019
Mileage
56,000 mi
ElectricalEngineExterior lighting
Filed Jun 23, 2019

WHEN I TURN ON MY AIR CONDITIONING MY CAR OVERHEATS WHEN I WAS DRIVING HOME FROM WORK IT STARTED TO OVERHEAT AND I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS I NEED THIS PROBLEM FIXED AS SOON AS POSSIBLE I AM IN FEAR OF THIS HAPPENING AGAIN

NHTSA ID
11221965
Incident
May 1, 2019
Engine
Filed May 17, 2019

VEHICLE SHOWED CHECK ENGINE LIGHT AND WAS IDLING ROUGH DURING COMMUTE. ENGINE SHUTOFF/STALLED WHILE STOPPED AT A STOPLIGHT. WAS ABLE TO RESTART AND RETURN HOME, BUT IDLE REMAINED ROUGH. ATTEMPTED TO DRIVE TO REPAIR SHOP ON ANOTHER DAY, IDLE WAS ROUGH UPON ENGINE START AND CHECK ENGINE LIGHT REMAINED ON. CAR AGAIN STALLED AT AN INTERSECTION WHILE STOPPED AT A RED LIGHT. ENGINE WOULD NOT RE-START AND VEHICLE REQUIRED A TOW TO GET IT TO SHOP. DEALERSHIP SERVICE CENTER EXPLAINED THAT VANOS BOLTS HAD SHEARED AND IS THE EXACT ISSUE DESCRIBED IN BMW RECALL CAMPAIGN VANOS SIB 14V-176. IN SPITE OF MY VEHICLE MATCHING THE MAKE, MODEL, YEAR, AND ENGINE TYPE DESCRIBED IN THE RECALL, BMW INFORMED ME THAT MY VIN WAS NOT SHOWING ANY RECALL. IT APPEARS BMW OF NORTH AMERICA HAS EITHER INTENTIONALLY OR THROUGH NEGLIGENCE OMITTED CERTAIN VEHICLE VINS FROM THE RECALL BULLETIN, EVEN THOUGH THEY ARE SUBJECT TO THE MALFUNCTION SPECIFIED (SHEARING OF VANOS BOLTS).

NHTSA ID
11208167
Incident
May 9, 2019
Mileage
100,000 mi
ElectricalEngine
Filed Apr 16, 2019

MY VEHICLE WAS MAKING A SQUEALING NOISE, WAS LOUDER WHEN RUNNING BUT SITTING STILL. TOOK IT TO A GARAGE AND VALVE COVER GASKET WAS LEAKING APPARENTLY. I KNOW THIS HAPPENS TO CARS BUT MY BMW IS A 2011 WITH ONLY 65500 MILES AT THE TIME.. COSTED ME 1000 DOLLARS TO FIX AND A MONTH BEFORE THIS THEY DID A RECALL ON THE PCV VALVE AND HAD IT TORE APART. MAYBE IT WAS SOMEONE'S MISTAKE WHEN REASSEMBLING THE PCV VALVE HEATER DURING RECALL AT BMW DEALER AT TOWNE AUTO IN WILLIAMSVILLE NEAR BUFFALO NY?? IDK BUT THAT IS LOW MILEAGE FOR THIS TO HAPPEN

NHTSA ID
11196609
Incident
Dec 15, 2018
Mileage
68,500 mi
ElectricalEngineFuel system
Filed Sep 25, 2018

BEFORE ANY PROMPTS ON THE NAVIGATION SCREEN EVER CAME UP, I WOULD OFTEN SOMETIMES SMELL SOMETHING BURNING OR GIVING OFF A HOT RUBBER SMELL WHICH I ADDRESSED AS SOON I PURCHASED THE VEHICLE FROM QUEENS AUTO MALL AUCTION, THEY SAID IT WAS NOTHING TO WORRY ABOUT IF I DID NOT SEE THE CHECK ENGINE LIGHT ON. WHILE I WAS DRIVING MY BMW 328 XI 2011 THE CAR SUDDENLY LOST POWER AND A FUEL PUMP MALFUNCTION DISPLAY PROMPTED ON MY NAVIGATION SCREEN. THE CAR STOPPED ON A BRIDGE IN THE LEFT LANE WITHOUT ME BEING ABLE TO PULL OVER. THE CAR WOULD NOT START UP AGAIN AT ALL AFTER SEVERAL ATTEMPTS. I WAITED ABOUT 30 MINUTES AND THE CAR STARTED UP AGAIN. I DROVE IT BACK HOME 5 MIN AWAY AND GOT MY VEHICLE TOWED TO THE BMW OF MANHATTAN WHERE THEY SAY THEY TOOK CARE OF THE PROBLEM. ONCE I PICKED UP THE VEHICLE, I DROVE FOR APPROXIMATELY 25-30 MINUTES BEFORE THE SAME EXACT THING HAPPENED AGAIN AND I WAS BARELY ABLE TO SWITCH INTO THE RIGHT LANE SO I CAN PULL OVER AND HAVE ANOTHER TOW COME AND TAKE MY CAR TO BMW OF MANHATTAN JUST AN HOUR AFTER I HAD IT SERVICED. I HAD THE RECALL FOR THE PCV VALVE HEATER REPLACED AT THAT SERVICE SO I KNOW THE SAME FIRE/RUBBER BURNING SMELL CAN'T POSSIBLY BE FROM THAT VALVE RECALL. I HAVE SEEN ONLINE MANY PEOPLE HAVE THE SAME PROBLEM WITH THEIR 3 SERIES, AND I AM CONCERNED THIS MAY BE AN UNDERLYING ISSUE WITH ALL 3 SERIES BMW 2006-2011. IN BOTH OF THESE SEPARATE INSTANCES I WAS DRIVING AND WAS VERY SCARED THAT I COULD HAVE GOTTEN INTO A SERIOUS CAR ACCIDENT IN NEW YORK CITY

NHTSA ID
11131624
Incident
Sep 17, 2018
Mileage
64,785 mi
EnginePowertrain (other)
Filed Aug 27, 2018

CAM BOLTS SHEAR OFF AND FALL INTO ENGINE RESULTING IN COMPLETE LOSS OF POWER ON THE FREEWAY WHILE IN DRIVE, EXTENDED WARRANTY SHOULD FIX THIS HOWEVER ALL THEY DID AT BMW TRI CITIES WAS PUT NEW BOLTS ON AND THERE ARE MASSIVE ISSUES HAPPENING RELATED TO BOLTS FAILING, THEY WILL DO NOTHING ABOUT THIS

NHTSA ID
11122787
Incident
Apr 11, 2018
Mileage
85,000 mi
Engine
Filed Aug 3, 2018

POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. I HAVE HAD THE CAR REPAIRED OUT OF MY OWN POCKET WHEN THIS PART FAILED BECAUSE THE REMEDY IS STILL NOT AVAILABLE. BMW WILL NOT EVEN LOOK AT MY CAR IN ORDER TO ISSUE A REIMBURSEMENT BECAUSE THEY SAID THE REMEDY MUST BE AVAILABLE FIRST. IT HAS ALMOST BEEN A YEAR SINCE THE RECALL WAS FIRST RECOGNIZED.

NHTSA ID
11115562
Incident
Aug 3, 2018
Mileage
95,000 mi
ElectricalEngine
Filed Mar 15, 2018

ON NOV. 3,2017, BMW ANNOUNCED FIRE DANGER DUE TO BLOWER MOTOR WIRING AND A PCV HEATER. NEITHER OF THESE REPAIRS SOUNDS COMPLICATED (REPLACE WIRING) BUT FIVE MONTHS LATER, BMW ON THEIR WEBSITE CONTINUES TO SAY A "REMEDY NOT YET AVAILABLE". THIS DELAYS SUGGESTS THAT BMW IS NOT PRIORITIZING OR TAKING THESE DANGERS SERIOUSLY. NHTSA NEEDS TO ENCOURAGE BMW TO EXPEDITE THIS RECALL FOR THE SAFETY AND PEACE OF MIND OF BMW OWNERS.

NHTSA ID
11079705
Incident
Nov 3, 2017
Engine
Filed Mar 8, 2018

PVC VALVE OVER HEATED AND SPRAYED OIL ON EXHAUST MANIFOLD. RECEIVED RECALL NOTICE FROM BMW TO GET IT FIXED BUT DEALER INFORMS ME NO PARTS ARE AVAILABLE AND NO IDEA WHEN PARTS WILL BE AVAILABLE. BMW ADVISES NOT TO DRIVE CAR WITH DAMAGED PVC VALVE. STILL DRIVING CAR AS IT IS THE ONLY CAR I HAVE. PLEASE ASK BMW TO SUPPLY DEALERS WITH PARTS TO FIX THIS ISSUE.

NHTSA ID
11078216
Incident
Mar 1, 2018
Mileage
106,000 mi
ElectricalEngine
Filed Feb 13, 2018

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11072772
Incident
Nov 14, 2017
ElectricalEngine
Filed Jan 5, 2018

TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409; (410) 349-9312) STATED THAT IT COULD BE MORE THAN SIX MONTHS TO RECEIVE THE PARTS FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11060728
Incident
Nov 1, 2017

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

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