2014 BMW 428I Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 BMW 428I, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine1930.6%
- Electrical1625.8%
- Fuel system812.9%
- Brakes812.9%
- Exterior lighting34.8%
- Body & structure23.2%
- Driver assistance23.2%
- Steering23.2%
- Visibility11.6%
- Powertrain (other)11.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Car jyst shut down in the middle of the street without any dashbord lights, strange noises or symptoms. Won't turn over. After tow to BMW dealer they said oil pump broke. I took it to volvo dealer they said oil starvation. They changed design of oil pump drive but don't inform anybody to do it which is very unacceptable. And they should do recall on that. That was very dangerous situation. This oil pump very slowly desteoys without any symptoms. It's really ticking time bomb becouse they now it quietly change design.Thank you.
I have tried reaching BMW USA 3-4 times since November 2024 until now. The representative said BMW is working on correcting the problem. I have CC the email that was sent this June 2025 with no replies. 1 year has passed since the recall was issued and BMW USA has not created a remedy/fix for the coolant problem. I had this car on the TURO car rental platform as I am a host on TURO. I can't list this car to rent out because of the recall. Turo will not allow owners of recalled cars to list their cars because the car could be "potentially unsafe." Yet, the "owner" is driving these "unsafe"' cars on the road. I did my part. I already sent another recent email to get a solution. What would be my next step? (Almost one year now....) Also, I am sending this email Pacific time at 5:07 WED., July 30th. On the document: the Update IS on THURSDAY JULY 31st. WHAT???!!!!! Make it make sense . Frustrated OWNER
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
The contact owns a 2014 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
the recall was dated 12 August 2024. To date BMW North America has not provided the parts needed to effect the repair. it has been 10 months since the recall. BMW NA is dragging its feet. it is time something is done to require BMW NA to fix the problem,
Car shut down and is believed to be a lemon car, and continuously leaks in spite being serviced on numerous occasions.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I was entering the freeway as I was merging from the on-ramp onto the freeway after it had rained that day the car began to spun out of control as I was trying to regain the vehicle it'slammed into the side rail bouncing off of it and then I stepped on the brakes but the car proceeded to go forward hit the rail again which caused the damage to the front bumper, hood, fenders, lighting system, and some frame work.
The contact owns a 2014 BMW 428i. The contact stated that while driving at an undisclosed speed, there was an abnormal humming sound coming from the vehicle. Additionally, the vehicle hesitated during acceleration. The ABS and headlight warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2014 BMW 428i. The contact stated that while driving at an undisclosed speed, there was an abnormal humming sound coming from the vehicle. Additionally, the vehicle hesitated during acceleration. The ABS and headlight warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
WHILE IGNITION WAS ON, LEFT QUARTER TAIL LIGHT WIRING HARNESS PIGTAIL BURNT (SHORT CIRCUITED). LEFT BRAKE LIGHT AND TURN SIGNAL DON'T WORK.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 BMW 428I. THE CONTACT NOTICED THAT THE DRIVER'S SIDE DOOR HANDLE WAS MELTING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FIELDS BMW WINTER PARK (963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) WHERE IT WAS DETERMINED THAT THE FAILURE WAS NOT INCLUDED IN A RECALL AND THERE WAS NO REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
TL* THE CONTACT OWNS A 2014 BMW 428I. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE HEARD IN THE FRONT OF THE VEHICLE. ALSO, THE RUBBER AROUND THE WINDSHIELD DETACHED AND IMPEDED THE CONTACT'S VIEW. THE CONTACT HAD TO PULL THE VEHICLE OVER TO MANEUVER THE RUBBER IN ORDER TO SEE OUT OF THE WINDSHIELD. IN ADDITION, THE SOUND OF WATER WAS HEARD IN THE VEHICLE WHILE DRIVING ON AN INCLINE WITHIN A DAY OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER (STEVE LANDERS TOYOTA, 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204, (501) 568-5800). THE DEALER INDICATED THAT THE WARRANTY HAD EXPIRED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO BE REFERRED TO AN AUTHORIZED BMW DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *JS *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I was entering the freeway as I was merging from the on-ramp onto the freeway after it had rained that day the car began to spun out of control as I was trying to regain the vehicle it'slammed into the side rail bouncing off of it and then I stepped on the brakes but the car proceeded to go forward hit the rail again which caused the damage to the front bumper, hood, fenders, lighting system, and some frame work.
I WAS AT A STOP WAITING TO ENTER FREEWAY, HAD MY FOOT ON THE BREAK PEDAL AND MY 428I STARTED ACCELERATING ON ITS OWN. I WAS VERY SCARED SINCE IT WOULD NOT STOP AND NEARLY RAMMED INTO THE VEHICLE IN FRONT OF ME. I STARTED HONKING SO VEHICLE IN FRONT WOULD MOVE FORWARD. I PUT EMERGENCY BREAK (HAND BREAK) AND CAR ON PARK. SMOKE WAS COMING OUT OF THE SIDES OF THE VEHICLE. I'M SO BLESSED TO HAVE BEEN AT A STOP AND NOT ON FREEWAY AT TIME THIS HAPPENED. I DID CONTACT SOS AND VEHICLE WAS TOWED BACK TO DEALERSHIP WHERE PURCHASE WAS MADE. NO UPDATE YET; SERVICE DEPARTMENT IS WAITING ON INSTRUCTIONS FROM BMW. MAJOR SAFETY CONCERN; MANUFACTURER DEFECT WHICH PUTS MANY DRIVERS AND PASSENGERS AT RISK OF AN AUTO COLLISION, INJURY, AND DEATH. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2014 BMW 428I. The contact stated that while driving approximately 65 - 70 MPH and attempting to change lanes, the vehicle lost power steering functionality. The message “Chassis Unstable” was displayed on the instrument panel. The contact used excessive force to steer the vehicle to pull over to the side of the road to inspect the vehicle. The contact was unable to find the cause of failure and continued to drive the vehicle without power steering functionality. The message of an excessive power drain for the battery was displayed. The vehicle was unable to switch to different settings, such as Sport 1, Sport 2, and Eco Pro due to the drive setting remaining stuck in Comfort Mode. The cruise control failed intermittently. While driving approximately 65 -70 MPH, the contact noticed a burning plastic odor coming from the front-end of the vehicle into the cabin. After arriving at the destination and inspecting underneath the hood of the vehicle, the contact noticed that the terminal door for the jumper cables and the housing were smoking. Additionally, there were burned areas surrounding the battery. The vehicle was taken to the dealer, who diagnosed that the electronic control module had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 16V704000 (Steering); however, the VIN was not included. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.
HORN STARTED TO SOUND LOWER, THEN IT DOESN'T WORK. I CHANGED THE FUSE AND IT WORKED FOR TWO MONTHS, THEN THE SAME ISSUE, THE VOLUME STARTS TO GO DOWN ON THE HORN, AND THEN THE HORN DOESN'T WORK. THERE WAS A BULLETIN ABOUT WATER GETTING INTO SOME PART OF THE CAR AND THE WATER CAUSES THE HORN TO FAIL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 BMW 428I. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE HEARD IN THE FRONT OF THE VEHICLE. ALSO, THE RUBBER AROUND THE WINDSHIELD DETACHED AND IMPEDED THE CONTACT'S VIEW. THE CONTACT HAD TO PULL THE VEHICLE OVER TO MANEUVER THE RUBBER IN ORDER TO SEE OUT OF THE WINDSHIELD. IN ADDITION, THE SOUND OF WATER WAS HEARD IN THE VEHICLE WHILE DRIVING ON AN INCLINE WITHIN A DAY OF OWNING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER (STEVE LANDERS TOYOTA, 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204, (501) 568-5800). THE DEALER INDICATED THAT THE WARRANTY HAD EXPIRED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO BE REFERRED TO AN AUTHORIZED BMW DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *JS *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE VEHICLE SUFFERED CATASTROPHIC ENGINE FAILURE AT 47,000 MILES AND REQUIRES AND ENTIRE NEW ENGINE. IT WAS DIAGNOSED BY BMW, WHO COULD NOT COME TO A CONCLUSION AS TO THE CAUSE OF THE FAILURE. BMW WILL NOT WARRANTY THE REPAIR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .