RoadVitals

2014 BMW 428XI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 14, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 31, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2014 BMW 428XI, most frequently naming the driver assistance, electrical and engine categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance116.7%
  • Electrical116.7%
  • Engine116.7%
  • Fuel system116.7%
  • Exterior lighting116.7%
  • Powertrain (other)116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mar 31, 2015
18,054 units potentially affected
The defect: BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
The risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Jul 14, 2019

CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.

NHTSA ID
11231762
Incident
Jul 9, 2019
Mileage
44,000 mi
Fuel systemPowertrain (other)
Filed Mar 21, 2019

DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON

NHTSA ID
11190455
Incident
Mar 18, 2019
Mileage
56,000 mi
Exterior lighting
Filed Nov 29, 2018

ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.

NHTSA ID
11154799
Incident
Nov 27, 2018
Mileage
30,000 mi
Filed Sep 27, 2018

PASSENGER DOOR HANDLE WILL NOT OPEN LOCK TO DOOR UPON FIRST PULL OF HANDLE. THE INTERIOR DOOR HANDLE IS DESIGNED TO OPEN BOTH THE LOCK AND THE DOOR LATCH BUT THE HANDLE FAILED TO START OPENING THE LOCK AT 41K MILES AND NOW REQUIRES THE USE OF THE ELECTRIC KEY FOB OR BUTTON IN THE CENTER CONSOLE. IF THE CAR DOES NOT HAVE POWER THE DOOR WILL NOT UNLOCK AT ALL.

NHTSA ID
11131870
Incident
Aug 23, 2018
Driver assistanceEngine
Filed May 13, 2017

VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.

NHTSA ID
10985512
Incident
May 12, 2017
Mileage
19,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B513218

STRUCTURE

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

SI B65 04 14

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; INTERIOR LIGHTING

BMW:SOME BMW MODELS MAY OR MAY NOT DISPLAY AIRBAG WARNING LIGHT. *TA

SIB-63-09-14

EXTERIOR LIGHTING:HEADLIGHTS

BMW: SOME VEHICLES, WITH 552 OPTION, ARE EXPERIENCING A MALFUNCTION OF LED HEADLIGHT ON ONE WHERE IT FLICKERS ON AN DOFF DURING DRIVING AND THE CONTROL CHECK MESSAGE IS INDICATING DEFECTIVE DRIVING LIGHT OR PARKING LIGHT. *PE

SI B65 13 13

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

BMW: SOME BMW MODELS CENTRAL INFORMATION DISPLAY (CID) ARE BLANK AND DISPLAY "NO SIGNAL". *TA

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 428XI by model year
YearComplaintsRecallsInvestigationsIssue Index
2016011
2015121
2014Viewing511

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.