2014 BMW 428XI Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 BMW 428XI, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance116.7%
- Electrical116.7%
- Engine116.7%
- Fuel system116.7%
- Exterior lighting116.7%
- Powertrain (other)116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .