RoadVitals

2014 BMW 428XI Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 14, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since May 13, 2017

What this page shows

Our database holds 5 NHTSA owner-reported complaints for the 2014 BMW 428XI. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–5 of 5

Electrical
Filed Jul 14, 2019

CAR WAS STATIONARY THE CAR DOORS GET STUCK IN LOCKED STATE AND WILL NOT UNLOCK FROM INSIDE. THIS HAPPENS WHEN VEHICLE IS PARKED AFTER A DRIVE OR WHEN YOU START UP THE VEHICLE AND IT IS IN PARKED POSITION. THIS IS A SAFETY ISSUE AS THE DRIVER OR PASSENGER CAN GET LOCKED INSIDE THE CAR. THIS HAPPENS DUE TO FAILED LOCK ACTUATOR AND POSSIBLE MECHANICAL FAILURE IN THE DOOR LOCK MECHANISM. THIS ISSUE IS EXTREMELY WIDESPREAD YET THERE IS NO RECALL FROM BMW ON THIS ISSUE. I'VE EXPERIENCED THIS ISSUE 3 ADDITIONAL TIMES SINCE I PURCHASED THIS VEHICLE IN APRIL OF 2018.

NHTSA ID
11231762
Incident
Jul 9, 2019
Mileage
44,000 mi
Fuel systemPowertrain (other)
Filed Mar 21, 2019

DIVING DOWN A STREET THE FUEL PUMP SHORTED OUT CAUSING THE FUEL PUMP MODULE TO BURN UP . THIS CAUSED THE CAR TO LOSE COMPLETE POWER AND TURN OFF I WAS PULLING AWAY FROM A STOP LIGHT AT THE TIME IN THE MIDDLE OF TRAFFIC. CAR HAD TO COAST ACROSS SEVERAL LANES TO A PARKING LOT THEN BE TOWED TO A DEALERSHIP. AS I PRESSED THE ACCELERATOR THE CAR JOLTED FORWARD THEN THE MOTOR TURNED OFF AND MIL CAME ON

NHTSA ID
11190455
Incident
Mar 18, 2019
Mileage
56,000 mi
Exterior lighting
Filed Nov 29, 2018

ERRATIC AND INCREASINGLY INTERMITTENT FAILURE IN ITS REAR RIGHT TURN SIGNAL AND REAR BRAKE LIGHT - IDENTICAL TO ISSUE FOR WHICH TWO PRIOR RECALLS HAVE BEEN ISSUED. BWM APPEARS NOT TO HAVE FIXED THE PROBLEM. I SUBMITTED THE ATTACHED CORRESPONDENCE TO BMW WITH A REQUEST THAT THEY REIMBURSE THE EXPENSE OF THE REPAIR, AND THEY HAVE DECLINED BASED ON (I) THE FACT THAT THE VEHICLE IS OUT OF WARRANTY, AND (II) I DID NOT HAVE THE VEHICLE REPAIRED AT A BMW DEALER. THE CLOSEST BMW DEALER TO ME IS 135 MILES AWAY, AND THE VEHICLE IS UNSAFE TO DRIVE WITHOUT REAR LIGHTS.

NHTSA ID
11154799
Incident
Nov 27, 2018
Mileage
30,000 mi
Filed Sep 27, 2018

PASSENGER DOOR HANDLE WILL NOT OPEN LOCK TO DOOR UPON FIRST PULL OF HANDLE. THE INTERIOR DOOR HANDLE IS DESIGNED TO OPEN BOTH THE LOCK AND THE DOOR LATCH BUT THE HANDLE FAILED TO START OPENING THE LOCK AT 41K MILES AND NOW REQUIRES THE USE OF THE ELECTRIC KEY FOB OR BUTTON IN THE CENTER CONSOLE. IF THE CAR DOES NOT HAVE POWER THE DOOR WILL NOT UNLOCK AT ALL.

NHTSA ID
11131870
Incident
Aug 23, 2018
Driver assistanceEngine
Filed May 13, 2017

VEHICLE OVERHEATED WHILE DRIVING ON HIGHWAY (I-15, SOUTH OF SLC), TRAVELING AT 60 MPH IN HEAVY TRAFFIC. AIR TEMPERATURE OF AIR CONDITIONING SET TO "MAX AC" STARTED TO BLOW HOT AIR, APPROXIMATELY 2 MINUTES LATER ENGINE OVERHEATING ALERT CAME ON AND VEHICLE BEGAN TO DECELERATE. TOP VEHICLE SPEED WAS IMMEDIATELY LIMITED TO APPROXIMATELY 20 MPH. TRAFFIC WAS HEAVY AND I HAD TO CROSS 3 LANES OF 60+ MPH TRAFFIC TO GET TO THE SHOULDER, CAUSING A SIGNIFICANT TRAFFIC HAZARD TO BOTH OTHER VEHICLES AND MYSELF. THIS EXACT SAME THING HAPPENED TO ME IN MY 2007 328I IN 2008 - I WAS TRAVELING ON A HIGHWAY IN SEATTLE WHEN THE CAR OVERHEATED, DISPLAYED A WARNING THAT WENT FROM ORANGE TO RED IN APPROXIMATELY A ONE MINUTE PERIOD, AND THEN DECELERATED. I WAS ALSO IN A DANGEROUS SITUATION IN THE FIRST INCIDENT BECAUSE I WAS IN COMMUTER TRAFFIC AND FORCED A SEMI BEHIND ME TO BRAKE HEAVILY BARELY AVOIDING ME. THIS IS CLEARLY A KNOWN ISSUE. THE LOCAL BMW DEALER SAID THEY'VE SEEN THIS ISSUE REPEATEDLY, AND THERE ARE MANY REPORTS ONLINE - ESPECIALLY RELATED TO THE 2007 328I. THE BMW DEALER SHARED THAT THIS IS FREQUENTLY RELATED TO A FAULTY WATER PUMP BUT HAS NOT CONFIRMED YET THAT THIS IS THE ISSUE WITH MY 428I XDRIVE. I SEARCHED THE BMW DATABASE AND THERE ARE NO OUTSTANDING RECALLS ON MY VEHICLE. THE VEHICLE CURRENTLY HAS APPROXIMATELY 19,000 MILES ON IT. IN THE PREVIOUS INCIDENT, MY VEHICLE ALSO HAD LESS THAN 20,000 MILES OF USE.

NHTSA ID
10985512
Incident
May 12, 2017
Mileage
19,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .