RoadVitals

2002 BMW E36

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Aug 24, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 29, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2002 BMW E36, most frequently naming the body & structure, driver assistance and electrical categories. 1 safety recall has been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure222.2%
  • Driver assistance111.1%
  • Electrical111.1%
  • Seat belts111.1%
  • Suspension111.1%
  • Tires & wheels111.1%
  • Transmission111.1%
  • Visibility111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Jun 29, 2006
87,745 units potentially affected
The defect: CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
The risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
The remedy: AAI MOTORSPORTS WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 1, 2006. OWNERS MAY CONTACT AAI MOTORSPORTS AT 909-923-9188.
AAI MOTORSPORTS USA, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureVisibility
Filed Aug 24, 2007

THE WINDSHIELD MOLDING IS SUSCEPTIBLE TO BREAKING UP AND THE WHOLE WINDSHIELD HAS TO BE REMOVED TO REINSTALL THE MOLDING. PRETTY BIZARRE FOR SUCH AN EXPENSIVE CAR. *TR

NHTSA ID
10200697
Incident
Aug 28, 2006
Driver assistance
Filed Jun 28, 2007
Crash reported

TL*THE CONTACT OWNS A 2002 BMW E36. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE DEALER DID NOT INSPECT THE VEHICLE. APPROXIMATELY EIGHT MONTHS LATER, WHILE DRIVING IN REVERSE AND WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE RPM'S INCREASED TO 750. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 89,950 AND FAILURE MILEAGE WAS 89,000.

NHTSA ID
10194899
Incident
May 1, 2006
Mileage
89,000 mi
Tires & wheels
Filed May 12, 2007

BMW 325XI 2002 BOUGHT USED IN MINT CONDITION WITH 60000 MILES DRIVETRAIN VIBRATION RELATED TO TRANSFER CASE OUTPUT BEARING. BMW INTERNATIONAL SAID THAT WAS TOO BAD, BUT NOT CONCERND AT THE FAILURE. EXPECTED AS THAT YEAR HAD PROBLEMS WITH TRANSFER CASE BEARINGS. *AK

NHTSA ID
10190585
Incident
Jan 7, 2007
Mileage
58,000 mi
Electrical
Filed Apr 22, 2007

I AM LEASING A 2002 BMW 745LI . I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. THE CAR HAS GONE TO THE BMW SERVICE CENTER A TOTAL OF 33 TIMES FOR SERVICE MECHANICAL & ELECTRICAL PROBLEMS. A FEW TIMES CAR HAS BROKEN DOWN WHILE DRIVING AND NEEDED TO BE TOWED. THIS VEHICLE IS A MANUFACTURER DEFECT. I FEEL VERY UNSAFE IN THIS CAR. I HAVE CONTACTED BMW OF NORTH AMERICA VIA PHONE, EMAILS, AND LETTERS, THEY SEEM NOT TO CARE? THE SERVICE MANAGER AT THE DEALER SHIP TOLD ME THAT THIS BMW MODEL YEAR HAS BEEN NOTHING BUT HEADACHES AND PROBLEMS FOR THEM. I FEAR FOR THE WELL BEING OF MY FAMILY WHEN THEY ENTER THIS VEHICLE. THE CAR SHUTS OFF WHILE DRIVING. THIS MODEL HAS HAD SO MANY PROBLEMS THAT BMW OF NORTH AMERICA EXTENDED THE WARRANTY ON THE CAR FROM ITS ORIGINAL MANUFACTURER'S WARRANTY. I AM PAYING FOR A PIECE OF METAL! THIS VEHICLE IS ONE PROBLEM AFTER ANOTHER. I DEMAND THAT BMW OF NORTH AMERICA STAND BY ITS PRODUCT AND PURCHASE THIS VEHICLE BACK FROM ME. THE MANUFACTURER (BMW OF NORTH OF AMERICA) BUILT A PRODUCT THAT HAS DEFECTS. THEIR OWN TECHNICIANS CANNOT FIX THIS VEHICLE. I HAVE TAKEN THIS VEHICLE TO 4 DIFFERENT BMW SERVICE CENTERS. I HAVE COMPLETE RECORDS. AGAIN I DEMAND BMW OF NORTH AMERICA TO RELIEVE ME FROM THIS VEHICLE! *TR

NHTSA ID
10188521
Incident
Apr 18, 2007
Transmission
Filed Apr 17, 2007

AFTER 100,000+ MILES OF NORMAL OPERATION THE 2002, BMW X5 4.4 BEGAN EXHIBITING UNUSUAL TRANSMISSION OPERATION. AT RANDOM TIMES, DURING START UP, THE TRANSMISSION SHIFTED TO NEUTRAL, ALLOWING THE ENGINE TO REV VERY HIGH, THEN ENGAGE IN 1ST, CAUSING AN ABRUPT LURCH FORWARD. ALSO, IT WILL EXPERIENCE THIS DISENGAGEMENT SOMETIMES WHEN DOWN SHIFTING INTO PASSING GEAR, CAUSING THE ENGINE TO REV, AND A LOSS OF FORWARD MOTION, AND THEN AN ABRUPT ENGAGEMENT, RESULTING IN A MAJOR LURCH FORWARD. THIS WAS A MAJOR SAFETY ISSUE, AS YOU CANNOT BE CERTAIN THE TRANSMISSION WILL ENGAGE OR DISENGAGE WHEN PULLING INTO TRAFFIC OR PERFORMING PASSING MANEUVERS. AFTER RESEARCHING THIS PROBLEM THERE IS CONSIDERABLE INFORMATION ABOUT THIS ON THE INTERNET AS IT IS A COMMON PROBLEM ,AND HAS BEEN IDENTIFIED NOW FOR MORE THAN 3 YEARS. IT IS RELATED TO ZF SUPPLIED TRANSMISSIONS ON BMW AND JAGUAR VEHICLES, AND IS ATTRIBUTED TO THE CONTROLLING SOFTWARE THE BMW DEALER SUGGESTED I REPLACE THE TRANSMISSION AT A COST OF $7,600 , AND HAS NOT INDICATED A WILLINGNESS TO EXPLORE SOFTWARE SOLUTIONS OR ADMIT ANY COMMON PROBLEM EXISTED. REPORTS ON THE INTERNET INDICATED THAT SOMETIMES A SOFTWARE UPDATE WILL CURE THIS PROBLEM, AND SOMETIMES NOT, AS IT OCCURRED IN BOTH OLD AND NEW VEHICLES. AS AN EXPERT IN THIS FIELD, I AM STILL CONDUCTING MY OWN ANALYSIS, BUT AM COMING TO THE CONCLUSION THAT THIS IS A BMW AND ZF PROBLEM THAT NEEDS FURTHER INVESTIGATION BY NHTSA AS A CRITICAL SAFETY HAZARD IN THE AFFECTED VEHICLES. *AK

NHTSA ID
10188139
Incident
Apr 7, 2007
Mileage
100,955 mi
Body & structureSuspension
Filed Nov 21, 2006

I WAS HEARING NOISES COMING FROM THE REAR OF THE CAR TOOK IT INTO BMW, AND THEY SAID THE REAR SUBFRAME WAS CRACKING. THEN THEY PROCEEDED TO TELL ME THAT THERE WAS NOTHING THEY COULD DO! ALSO THE REAR CONTROL ARM BUSHING ARE BAD WHICH WAS CAUSED BY THE REAR OR IN REVERSE! *NM

NHTSA ID
10174024
Incident
Nov 20, 2006
Seat belts
Filed Jul 17, 2006

THE BUCKLE ASSEMBLY THAT THE DRIVER'S SIDE SEAT BELT BUCKLE IS INSERTED INTO DOESN'T HOLD THE BUCKLE ANY LONGER. THE DRIVER'S SIDE SEAT BELT IS NO LONGER USABLE. THE PART IS TO BE REPLACED BY THE LOCAL BMW DEALER (NOT UNDER WARRANTY), WHO WILL HAVE THE OLD PART. *JB

NHTSA ID
10162683
Incident
Jul 16, 2006
Mileage
87,095 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B000706

EQUIPMENT

When using the Key Reader to retrieve information from the customer’s key, the data is not updated or current.

B630516

EQUIPMENT; EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES

Moisture is visible on the inside of one or both headlights

SIB-63-02-01

EXTERIOR LIGHTING

BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM

SIB-16-02-09

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES, EPC DOES NOT SHOW THAT THE REPAIR KIT IS AVAILABLE SEPARATELY IN THE ILLUSTRATION, BUT IT IS AVAILABLE IN THE PARTS DESCRIPTION. ALL MODELS. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW E36 by model year
YearComplaintsRecallsInvestigationsIssue Index
2003131043.8
2002Viewing710
2001020
2000020
1999020
1998040
1997040
1996040
1995140
1994040
1993040
1992040
1991010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.