RoadVitals

2014 BMW I3 Rex

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Mar 24, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 22 NHTSA owner-reported complaints for the 2014 BMW I3 Rex, most frequently naming the powertrain (other), engine and fuel system categories. 11 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine717.1%
  • Fuel system614.6%
  • Electrical512.2%
  • Driver assistance49.8%
  • Steering37.3%
  • Other / unspecified24.9%
  • Seat belts24.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 24, 2023
Fire reported

The contact owns a 2014 BMW I3 Hybrid. The contact stated that after charging the vehicle overnight the next morning the vehicle climate control was activated and moments later smoke was present inside the vehicle coming from the front passenger side air vent. After exiting the vehicle flames were seen coming from the front passenger side air vent and the vehicle was quickly engulfed in flames. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and later towed away. A fire report was taken at the scene. The manufacturer and local dealer were notified of the failure. The manufacturer later had the vehicle examined and informed that the fire was caused by a loose bolt used to secure the 12V battery. The failure mileage was 40,000.

NHTSA ID
11513646
Incident
Dec 2, 2022
Mileage
40,000 mi
Steering
Filed Apr 3, 2019

ASSISTED STEERING IS WORKING INTERMITTENTLY AND INCORRECTLY IDENTIFYING STRAIGHT. HAPPENS OCCASIONALLY WHEN DRIVING, CAUSING DRIVER TO HAVE TO ADJUST STEERING DIRECTION. SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS.

NHTSA ID
11193670
Incident
Apr 2, 2019
Mileage
50,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Apr 3, 2019

THE CAR, WHILE DRIVING ON A 2 LANE ROAD, CEASED IT OPERATION ANNOUNCING IT HAD DRIVE TRAIN FAILURE. LUCKILY I WAS SLOWING FOR A LIGHT, AS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE CAR COULD BE MANUALLY TURNED OFF (THE REMAINING FUNCTIONS AND POWER OFF). IT THEN COULD BE TURNED BACK ON AND DRIVEN. IN OTHER WORDS, THE CAR DECIDED TO GO OFF LINE WHILE IN A STATE OF ENGAGEMENT WITH THE ROAD AND THE DRIVER.

NHTSA ID
11193570
Incident
Apr 1, 2019
Mileage
26,000 mi
Steering
Filed Mar 19, 2019

MY BMW I3 OVER THE PAST YEAR WHEN DRIVING AT ANY SPEED HAS HAD A HANDFUL OF TIMES WHERE POWER STEERING BECOMES EXTREMELY TWITCHY OUR CUTS OUT COMPLETELY LIKE IT DOESN'T KNOW WHAT CENTERED IS SO THAT I HAVE NO POWER STEERING AND THIS CREATES A SAFETY HAZARD FOR DRIVERS. THE CAR IS UNSTABLE AND NO LONGER RETURNS TO CENTER WHEN TAKING CORNERS AND FEELS EXTREMELY HEAVY. THE ONLY WAY TO FIX THIS IS TO SHUT THE CAR OFF FOR 3-5 MINUTES UNTIL IT RESETS. BECAUSE IT HAPPENS RANDOMLY AND THERE IS NO ERROR CODE DEALERS ARE UNABLE TO DUPLICATE OR FIX THE ISSUE.

NHTSA ID
11190022
Incident
Mar 17, 2019
Mileage
42,039 mi
ElectricalEngineFuel system
Filed Feb 8, 2019

THE REX (RANGE EXTENDER) ON MY I3 DOES NOT TURN ON, AT RANDOM, WHEN THE BATTERY LEVEL OF THE VEHICLE GETS TO A POINT THAT IS LOW ENOUGH FOR IT TO TURN ON. WHEN THIS HAPPENS, THE VEHICLE EXPERIENCES A SUDDEN AND VIOLENT LOSS OF SPEED WITH NO WARNING. THIS HAS, ON MORE THAN ONE OCCASION, NEARLY CAUSED AN ACCIDENT WHILE IN TRAFFIC. THE BMW DEALERSHIP HAS CONFIRMED THIS IS AN ISSUE IN MY VEHICLE AND HAS SUCCESSFULLY BEEN ABLE TO REPRODUCE IT ON MORE THAN ONE OCCASION. IT HAS BEEN 'FIXED' ON MORE THAN ONE OCCASION AS WELL. THE VEHICLE STILL EXPERIENCES THIS ISSUE INTERMITTENTLY WITH NO WARNING. THE DEALERSHIP IS NO LONGER ABLE TO REPRODUCE THIS ISSUE WHEN TAKEN IN FOR SERVICE. THE DEALERSHIP HAS NOW TAKEN A STANCE THAT THE VEHICLE VIOLENTLY LOSING POWER AND SPEED (AS IF THE BRAKES HAVE BEEN APPLIED HEAVILY) IS "OPERATION NORMALLY FOR CONDITIONS" AND "NO ACTIONS TAKEN" AND ADVICE THAT THIS IS AN ACCEPTABLE AND KNOWN AND HAVE "ADVISED CUSTOMER OF LIMITATION OF DRIVING ON THE REX WITH TOO MANY CUSTOMER DEMANDS..." THE VEHICLE HAS EXPERIENCED THE REX NOT TURNING ON AND LOSING POWER WHILE IN MOTION AND ON THE HIGHWAY AND SURFACE / LIGHT COMMERCIAL STREETS AT ALL LEVELS OF SPEED. THE DIRECTION OF TRAVEL DOES NOT LIKELY HAVE ANY IMPACT ON THIS. IT HAS HAPPENED WHILE GOING 35MPH AND ALSO WHILE GOING 70MPH, AND OTHER SPEEDS IN BETWEEN. IT HAS BEEN CONFIRMED AND HAPPENED TO MYSELF, MY WIFE, AND AT LEAST TWO SEPARATE TIMES (DURING THE SAME TRIP, ON DIFFERENT DAYS) TO THE DEALER WHILE IT WAS IN THEIR CARE FOR REPAIR.

NHTSA ID
11175779
Incident
Jan 2, 2019
Mileage
33,100 mi
Seat belts
Filed Mar 15, 2017

WARNING LIGHT INDICATES "PASSENGER RESTRAINT SYSTEM WARNING". TOOK TO DEALER AND THEY SAID IT IS RELATED TO PASSENGER SEAT BELT. REPAIR IS NOT COVER BY WARRANTY AS AUTO HAS 52,700 MILES ON IT. DEALER CHARGES $1,242 FOR PARTS AN LABOR.

NHTSA ID
10966148
Incident
Mar 1, 2017
Mileage
52,650 mi
ElectricalPowertrain (other)
Filed Feb 25, 2017

THIS CAR IS EXTREMELY DANGEROUS. 'THE EME MALFUNCTION HAPPENED THE FIRST DAY THAT I DROVE THE CAR AFTER PURCHASING. NOT LONG AFTER I STARTED DRIVING IN THE MORNING THE COMPUTER SAID THAT THE REX WASN'T WORKING. ABOUT 40 MINUTES LATER ON MY TRIP, THE COMPUTER SAID THAT THE CAR WAS PERFORMING MAINTENANCE ON THE REX. IN THE EVENING WHILE DRIVING HOME, THE COMPUTER SAID THAT THE BATTERY WAS DISCHARGING, AND THEN THE CAR LOST POWER ON THE FREEWAY. I WAS ABLE TO GET IT TO START AGAIN AFTER SOME TIME. THIS WAS PARTICULARLY SCARY AT THE TIME AS I HAD MY 18 MONTH GRANDSON IN THE BACK SEAT. 'THE SECOND EME FAILURE WAS SERIOUSLY MORE DANGEROUS. I WAS TRAVELING ON 405 SOUTHBOUND WHEN THE POWER TRAIN MALFUNCTION WARNING CAME ON AND IMMEDIATELY THE CAR LOST POWER. I WAS NOT ABLE TO PULL OFF THE FREEWAY AND THE CAR STOPPED IN THE FAR RIGHT LANE WITH NO SHOULDER. CARS WERE COMING UP SO FAST AND CLOSE. I WAS AFRAID FOR MY LIFE SO I FLED THE CAR AND JUMPED OVER THE GUARDRAIL FOR SAFETY. I CALLED THE POLICE AND THEY HAD TO BLOCK THE LANE AND PUT OUT FLARES UNTIL AN EMERGENCY TOW TRUCK COULD ARRIVE. 'I AM VERY AFRAID OF THIS CAR AND SINCE THE SECOND EVENT HAPPENED I HAVEN'T DRIVEN THE 100-MILE JOURNEYS FOR WHICH WE BOUGHT THE CAR. I BABYSIT MY GRANDSON WHO LIVES UP NORTH, AND THIS IS THE REASON WE PURCHASED THIS CAR, TO SAVE ON GAS. I DO NOT WANT TO PUT MY GRANDSON IN DANGER SO I NOW USE OUR OTHER CAR, WHICH DOES NOT HAVE GOOD GAS MILEAGE. BOTH TIMES WERE ON THE FREEWAY AT FREEWAY SPEEDS

NHTSA ID
10956973
Incident
Dec 9, 2016
Mileage
43,000 mi
Powertrain (other)
Filed Jan 1, 2017

LEFT MOTOR MOUNT BOLT BROKE WHEN TRAFFIC LIGHT TURNED GREEN AT 4:00 PM IN FRIDAY RUSH HOUR TRAFFIC. THE BOLT FAILURE SHIFTED MOTOR DOWN ~3" AND BROKE POWER CABLE(S) AND BATTERY COOLING LINES. THE CAR SHIFTED INTO "N", ONCE, AND ROLLED OFF THE ROAD INTO A PARKING PLACE. SHIFTED INTO "P" AND CONTACTED BMW ROAD SIDE SERVICE. BMW SERVICE ASKED TO SHIFT INTO "N" BUT THE CAR REMAINED IN "P". THEY DID NOT HAVE WORKAROUND INSTRUCTIONS TO FORCE IT INTO "N" AND REPORTED THERE WERE NO TIRE "SKATES" TO SLIDE CAR ON A FLAT-BED. MORE TECHNICAL DETAILS AT: HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=4266#P37104

NHTSA ID
10938956
Incident
Dec 9, 2016
Mileage
17,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B612016

ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM

The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.

SIB-61-31-14

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BMW: LEVEL 2 CHARGE WILL CAUSE VEHICLE TO INCREASE CHARGING TIME DUE TO CONVENIENCE CHARGING ELECTRONICS (KLE), WITH FAULTY FITTED CAPACITOR. *PE

SIB-61-35-14

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE

BMW: VEHICLE PROGRAMMED; ACTUAL RANGE VEHICLE CAPABLE OF ACHIEVING TO FULL CHARGE NOT CHANGED DUE TO INSTRUMENT CLUSTER SHOWING RANGE LOWER THAN PRIOR UPDATE OF SOFTWARE. *PE

SIB-61-36-14

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BMW: MONITOR OF ISOLATION RESISTANCE TO ENSURE SEPARATION OF HV+ OR HV- AND VEHICLE GROUND AND NOT LET IT DROP BELOW PREDETERMINED THRESHOLD, CAUSING DRIVETRAIN MALFUNCTION CHECK CONTROL MESSAGE (CCM) TO APPEAR AND NOT PREVENT OR LEAD TO BREAKDOWN FOR RESTARTING. *PE

SI B613114

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING

BMW MODEL I01( I3 AND I3REX): BULLETIN INFORMATION REPLACING FAULTY CONVENIENCE CHARGING ELECTRONICS (KLE) COULD CAUSE INCREASED VEHICLE CHARGING TIMES. *LJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.