RoadVitals

2014 INFINITI QX80

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Aug 27, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 15, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 21 NHTSA owner-reported complaints for the 2014 INFINITI QX80, most frequently naming the fuel system, engine and electrical categories. 4 safety recalls have been issued covering this model year; and 155 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system834.8%
  • Engine626.1%
  • Electrical313.0%
  • Suspension28.7%
  • Visibility14.3%
  • Brakes14.3%
  • Steering14.3%
  • Airbags14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V455000

EQUIPMENT:OTHER:LABELS

Jul 15, 2026
168,149 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: An overloaded vehicle can increase the risk of a crash.
The remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc.Manufacturer number R26B1/2, P6A13/4View on NHTSA.gov
14V683000

FUEL SYSTEM, GASOLINE

Nov 28, 2014
133,592 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
The risk: A fuel leak in the presence of an ignition source could cause a vehicle fire.
The remedy: Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov
14V668000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Oct 24, 2014
1,848 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
The risk: In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
The remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 21
Fuel system
Filed Aug 27, 2026

I apologize in advance if I’m not using the correct form to find out this information, hopefully if this does not reach correct person you can get to correct person for me. There has been a constant gas smell coming from gas tank area since we purchased vehicle in 2/2026. I thought it was just fumes from adding fuel but have since (while reaching in to retrieve grandbaby from back seat, I noticed a strong smell reaching towards driver door and a slight gas smell reaching inside vehicle. We have not been able to locate a gas leak anywhere just the strong gas smell. I’m trying to find out if this is a common occurrence for this vehicle or if there is a recall on it for this problem. Also if there has been a recall is there a way I can find out if the recall has been repaired. Thanks for any information you can provide.

NHTSA ID
11759908
Incident
Aug 25, 2026
BrakesSteeringSuspension
Filed Jan 2, 2026

My daughter was driving this car home from college on I80 east from Iowa to joliet and almost was involved in a accident. The stearing started to lean to the left and when she had to slow down and brake the stearing went hard to her left until she released the brake. she pulled over and called me i came out and drove it home slowly. i took it to my mechanic which i thought it was an alignment issue or a caliper on rear brakes. However it was brought to my attention by the mechanic that the left side of the rear sub frame was rootted out by rust and broke almost causing a major accident. I have been to the Infinity of Naperville three times this year and muliple times over the course of 2yrs for maintence and the rear sub frame passed the inspection everytime! This should be a saftey concern for all of these Infinity QX80 vehicles in illinois that are exposed to salt with this kind of metal for a frame. This product that Infinity manufactured completly broke while driving after being inspected and passed just 3 months ago. I am also conserned about my main frame also. The 1st pic I have icluded is my rotted out sub frame and the 2nd 3rd pic is the rotting main frame!

NHTSA ID
11708449
Incident
Nov 22, 2025
Fuel system
Filed Sep 16, 2025

The contact owns a 2014 Infiniti QX80. The contact stated that while driving 55-60 MPH, the service engine light illuminated. The vehicle was taken to a non-Infiniti dealer, where it was diagnosed that the high-pressure fuel pump had failed. The vehicle was repaired. The contact stated that the failure persisted. Most recently, the vehicle was vibrating abnormally. The vehicle was taken back to the non-Infinity dealer, where it was diagnosed that the bucket light cylinder near the camshaft had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to a safety concern. The failure mileage was unknown.

NHTSA ID
11687719
Incident
Jan 16, 2024
Mileage
55 mi
Fuel system
Filed Mar 29, 2023

The contact owns a 2014 Infiniti QX80. The contact stated that there was a strong fuel odor coming from the vehicle while the vehicle was parked. The contact stated that the odor was present in the garage and in her residence. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact stated she had stopped driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

NHTSA ID
11514466
Incident
Mar 26, 2023
Mileage
105,000 mi
Engine
Filed Jan 7, 2023

I starting hearing a grinding noise coming from engine couple of weeks ago. Took it to the Infinity dealership for a diagnostic test. The mechanic stated “ timing chains were found to be stretched and metal was worn.” This is the same issue which prompted the recall of 2011-2013 QX56 models. However, I did not own my vehicle during the recall period.

NHTSA ID
11500607
Incident
Jan 2, 2023
Engine
Filed Jun 8, 2022

The contact owns a 2014 Infiniti QX80. The contact stated that while starting the vehicle, there was a loud winding noise coming from underneath the vehicle. The same noise would occur while attempting to accelerate. The contact took the vehicle to the dealer who diagnosed that the timing chain had failed and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 125,000.

NHTSA ID
11468293
Incident
May 8, 2022
Mileage
125,000 mi
Engine
Filed May 2, 2022

The contact owns a 2014 Infiniti QX80. The contact stated while driving 50 MPH, the vehicle began to stall. The contact veered to the side of the road and kept the vehicle running. There was no warning light illuminated. The contact then returned to her residence. The contact stated that the failure reoccurred while driving. The check engine warning light was illuminated. The contact contacted the used car dealer she had purchased the vehicle from and an appointment was scheduled for a diagnostic test. The contact referenced NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 127,785.

NHTSA ID
11463045
Incident
Apr 18, 2022
Mileage
127,785 mi
Engine
Filed Mar 26, 2021

TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL SQUEALING SOUND COMING FROM THE ENGINE, LASTING FOR APPROXIMATELY TEN MINUTES. THERE WAS AN UNKNOWN WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO FAULKNER INFINITI MECHANICSBURG (6720 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-8900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,244.

NHTSA ID
11405033
Incident
Mar 15, 2021
Mileage
112,244 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB12-011R

ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

ITB19-024D

AIR BAGS

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

ITB13-006D

ELECTRICAL SYSTEM

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-029C

ELECTRICAL SYSTEM

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI QX80 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027410—
2026620—
2025840—
2024210—
2023210—
2022110—
2021730—
2020620—
2019202046.1
2018920—
2017171052.7
2016141037.6
2015182050.8
2014Viewing214049.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.