RoadVitals

2026 INFINITI QX80

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jun 14, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 15, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2026 INFINITI QX80, most frequently naming the driver assistance and brakes categories. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance266.7%
  • Brakes133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V455000

EQUIPMENT:OTHER:LABELS

Jul 15, 2026
168,149 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: An overloaded vehicle can increase the risk of a crash.
The remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk are expected to be mailed August 21, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc.Manufacturer number R26B1/2, P6A13/4View on NHTSA.gov
25V821000

BACK OVER PREVENTION:SOFTWARE

Nov 26, 2025
64,085 units potentially affected
The defect: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
Nissan North America, Inc.Manufacturer number R25D6, R25D5, R25D7View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Jun 14, 2026

many times when I am using pro pilot assist it does not brake to point when it is inches of crashing into car in front, I manually have to apply brakes. in addition while being in full automatic mode (hands free mode) it turns off lane keeping assist completely where if the driver was not Able to make split second decisions it would collide with vehicle near it. there is no warning for pro pilot assist mode to be driven below or above a certain speed, Infiniti dealer advised it should not be used for bumper to bumper traffic or within city. but when even using it on highway it sticks to one side of lane and still requires hands on all times but Infiniti advertises it to drivers it is a "safe hand free option" with no warnings. just a awful accident awaiting to happen.

NHTSA ID
11743998
Incident
Jun 2, 2026
Driver assistance
Filed Apr 28, 2026

I am submitting a safety complaint regarding the driver assistance system (ProPILOT Assist) in my 2024 Infiniti QX80. The behavior of this system creates a potentially dangerous driving condition. When ProPILOT Assist is engaged, the vehicle consistently delays braking until the last possible moment, then applies sudden and aggressive braking rather than smooth deceleration. This creates a high risk of rear-end collisions, especially in moderate to heavy traffic where gradual speed adjustments are expected. In addition, the lane-keeping function appears unstable. The vehicle tends to drift or “hug” one side of the lane instead of maintaining a centered position. At highway speeds, the system makes abrupt and overly aggressive steering corrections, even when the vehicle is already within lane boundaries and at a safe following distance. These sudden inputs feel unnatural and reduce driver confidence, requiring constant manual correction. Overall, the system behavior is unpredictable and does not align with reasonable expectations for a driver assistance feature. Instead of enhancing safety, it introduces unnecessary risk by combining delayed braking with aggressive steering inputs. This issue occurs under normal driving conditions on clearly marked roads and does not appear to be an isolated event. Given the size and weight of the QX80, these system responses could lead to serious accidents if not addressed. I request that this issue be investigated, as it presents a significant safety concern for drivers and others on the road.

NHTSA ID
11734204
Incident
Apr 18, 2026
Filed Dec 27, 2025

While driving at normal speed, I suddenly heard a very loud explosion-like “boom” coming from the roof of the vehicle. I immediately pulled over and discovered that the panoramic roof glass had shattered, leaving a large opening/hole in the glass. There was no impact from any object, no debris strike, and no visible impact point or damage consistent with road debris. Nothing hit the vehicle before or during the incident. The failure occurred suddenly and without warning, creating a serious safety concern. Shattered glass could have entered the passenger compartment and startled the driver, potentially causing loss of control. Based on the nature of the failure (loud explosive sound, sudden collapse, no impact evidence), this appears to be a spontaneous glass failure / manufacturing defect of the panoramic roof. This incident raises concerns about the safety and structural integrity of panoramic roof glass on this vehicle model.

NHTSA ID
11707279
Incident
Dec 27, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB26-002A

FUEL/PROPULSION SYSTEM

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of ITB26-002.

ITB09-063C

STRUCTURE:BODY

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB26-002

FUEL/PROPULSION SYSTEM

FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as “Active”, “Past”, or “Pending” in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to leak, replace the fuel filler tube. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.

ITB25-014

FUEL/PROPULSION SYSTEM

VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in “EVAP system close” in Work support. · After selecting the "EVAP system close" in Work support, the “VENT CONTROL/V” in Active test becomes non-functional temporarily. · When selecting “EVAP system close” operation in Work support, wait 10 minutes before starting “VENT CONTROL/V” Active test or cycle the IGN switch ON/OFF for “VENT CONTROL/V” Active test to be operational. HINT: This bulletin applies to model years that use CONSULT 4 only.

ITB25-015

STRUCTURE:BODY

DOOR MIRROR REVERSE TILT-DOWN FEATURE NOT WORKING PROPERLY SERVICE INFORMATION If the customer states that the door mirror tilt position does not return to the set memory position when shifting from Reverse to Drive or from Drive to Reverse, replace the SWITCH ASSY - POWER WINDOW, MAIN (Main Power Window Switch). IMPORTANT: · Do not replace the BODY - DOOR MIRROR (Door Mirror) for this issue. · Do not use the EPC to determine the service part number for the Main Power Window Switch. Use the part number listed in the PARTS INFORMATION

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI QX80 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010—
2026Viewing320—
2025840—
2024210—
2023210—
2022110—
2021730—
2020620—
2019192044.0
2018920—
2017171052.7
2016141037.6
2015182050.8
2014204049.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.