2012 BMW R 1200 R

THERE IS A RECALL ON FUEL PUMPS RECALL # 20V-471. MY FUEL PUMP NEEDS TO BE REPLACED AS IT IS FAILING. THE RECALL INCLUDES BIKES UP TO MODEL YEAR 2011. WHILE MY BIKE IS A 2012, IT WAS MANUFACTURED IN 2011 AND SHOULD BE INCLUDED IN THE RECALL. I HAVE ONLY 6000 MILES ON MY BIKE AND THE PART HAS FAILED WAY TO EARLY FOR IT NOT TO BE INCLUDED WITH THE RECALL. THANK YOU

NHTSA ID

11351191

Incident

Aug 17, 2020

Mileage

6,000 mi

TL* THE CONTACT OWNS A 2012 BMW R1200 R. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE FUEL PUMP. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS 40,000.

NHTSA ID

11240472

Incident

Jul 2, 2019

Mileage

40,000 mi

LEFT SIDE MIRROR GLASS FELL OUT. WHILE ON THE HIGHWAY, THE LEF SIDE MIRROR GLASS FELL OUT. IT WAS HELD IN BY A FEW SMALL DABS OF SILICONE FROM THE FACTORY. ANOTHER DISAPPOINTMENT COURTESY OF BMW, NOT COVERED BY THE WARRANTY. POOR DESIGN AND SHODDY WORKMANSHIP ARE THE CAUSE OF THE GLASS FALLING OUT UNDER NORMAL USE CONDITIONS. THE DATE BELOW IS A ROUGH ESTIMATE. I DO NOT HAVE THE RECEIPT WITH THE REPLACEMENT DATE HANDY AT THIS TIME. LACK OF THE LEFT MIRROR MADE LANE CHANGES LESS SAFE.

NHTSA ID

11119405

Incident

Apr 10, 2014

Mileage

6,000 mi

STALLING ENGINE. I BOUGHT THE MOTORCYCLE NEW AND IT HAS HAD A STALLING PROBLEM SINCE IT WAS NEW AND CONTINUES UNTIL TODAY. THE ENGINE WILL STALL AT IDLE OR ON DECELERATION. AT ITS WORST IT WILL HESITATE AND SURGE WHEN ACCELERATING FROM A STOP AS WELL. I HAVE COMPLAINED TO THE DEALER ABOUT THE ISSUE AND HAVE NOT HAD ANY RESOLUTION TO THE PROBLEM. I MADE A COMPLAINT TO BMW CORPORATE REGARDING THE UNRESOLVED ISSUE AND PRESSURE WAS PLACED ON THE DEALER TO FIX THE PROBLEM BUT THE PROBLEM PERSISTED AND THE DEALER EXPRESSED THEIR DISMAY WITH MY COMPLAINT TO CORPORATE. I PAYED FOR REPAIRS (WHILE UNDER WARRANTY) THAT DID NOT SOLVE THE STALLING PROBLEM. NOW THE MOTORCYCLE IS OUT OF WARRANTY AND I DO NOT HAVE THE FINANCIAL MEANS TO KEEP FORKING MONEY OVER TO THE DEALER SERVICE DEPARTMENT FOR NO RESULTS. I TRIED GOING THROUGH THE NORMAL CHANNELS TO REMEDY THIS PERSISTENT PROBLEM WITHOUT SUCCESS. I AM NOT SURE IF IT IS RELATED, BUT I TOOK THE MOTORCYCLE IN FOR SCHEDULED MAINTENANCE WHEN IT WAS ONLY A MONTH OR TWO OLD. WHILE IT WAS GETTING THE OIL CHANGE AND OTHER ADJUSTMENTS, IT WOULD NOT RESTART. THE DEALER HELD IT FOR ABOUT A MONTH TRYING TO GET IT STARTED AGAIN. THE MECHANIC TOLD ME THAT THEY SWAPPED ALMOST ALL OF THE MAJOR PARTS TRYING TO DIAGNOSE IT. WHEN I FINALLY GOT THE CALL TO PICK IT UP, THE DEALER DIDN'T TELL ME WHAT THE PROBLEM WAS. I WAS CURIOUS WHAT WENT WRONG ON A NEW BIKE WITH SUCH LITTLE USE. THE DEALER NEVER TOLD ME WHAT THE PROBLEM OR SOLUTION WAS AND ONLY SAID THAT ITS BACK ALIVE AND RUNNING AGAIN. AS MENTIONED EARLIER, I'M NOT SURE IF THE PROBLEMS ARE RELATED BUT I BELIEVE THEY MAY BE STEMMING FROM THE SAME GLITCH.

NHTSA ID

11119404

Incident

Feb 6, 2012

Mileage

600 mi

FUEL LEAK FROM BROKEN PLASTIC "QUICK DISCONNECT" FITTING ON THE LEFT SIDE OF THE MOTORCYCLE. I NOTICED THE ISSUE WHEN I WAS RIDING THE MOTORCYCLE ON THE HIGHWAY AND RAW FUEL WAS SPRAYING ONTO MY LEG AND ONTO THE CYLINDER & CYLINDER HEAD OF THE ENGINE. I PULLED OFF THE HIGHWAY INTO A GAS STATION TO DETERMINE THE SOURCE OF THE LEAK. AFTER REMOVING SOME PLASTIC TRIM/COVERS I FOUND THE SOURCE WAS THE PLASTIC 90 DEGREE FITTING HAD CRACKED. THE FUEL FITTING DID NOT FAIL DUE TO ANY IMPACT, TAMPERING OR ABUSE; IT IS IN A PROTECTED AREA AT THE LOWER EDGE OF THE FUEL TANK AND COVERED BY A PIECE OF PLASTIC TRIM. AFTER INSPECTING THE FAILED PART, I NOTICED HOW THIN THE PLASTIC IS AND HOW IT BROKE ON THE GROOVE (A STRESS RISER). I BELIEVE THE PART IS POORLY DESIGNED AND POSES A SERIOUS SAFETY AND FIRE HAZARD TO THE VEHICLE OPERATOR. IN MY OPINION, SUCH COMPONENTS SHOULD BE MADE OF HIGHER QUALITY MATERIAL SUCH AS STAINLESS STEEL FOR STRENGTH AND CORROSION RESISTANCE. AFTER CHECKING WITH THE BMW DEALER FOR A REPLACEMENT FITTING, I DECIDED TO REPLACE THE FUEL CONNECTOR WITH A BARBED 90 DEGREE STAINLESS STEEL FITTING TO PREVENT THE POSSIBILITY OF A RE-OCCURRENCE BECAUSE I BELIEVE THE BMW SUPPLIED PART TO BE FLAWED AND INHERENTLY DANGEROUS.

NHTSA ID

11119403

Incident

Aug 2, 2018

Mileage

35,000 mi

MY FUEL GAUGE FAILED DUE TO THE FAILURE OF THE FUEL LEVEL SENDING "STRIP" - THIS IS COMMON ON MANY BMW MOTORCYCLE MODELS FROM 2004-2014. AS A RESULT OF THE FAILURE I RAN OUT OF FUEL ON A BUSY HIGHWAY. THIS CREATED A DANGEROUS SITUATION.

NHTSA ID

10911142

Incident

Aug 26, 2016

Mileage

16,000 mi

MOTORCYCLE ENGINE STOPPED RUNNING ON HIGHWAY OFF RAMP. ENGINE WOULD CRANK, BUT NOT RESTART. FUEL GAUGE ON ELECTRONIC READOUT SHOWED 78 MILES UNTIL REFILL. NO WARNING LIGHTS WERE FLASHING. PUT FUEL IN THE TANK, STARTED RIGHT UP. IN-TANK FUEL SENSOR IS FAULTY. *JS

NHTSA ID

10616753

Incident

Jul 27, 2014

Mileage

680 mi

I HAD BEEN ON THE ROAD FOR ABOUT 30 MINUTES AND HAD BEEN IN HEAVY STOP AND GO TRAFFIC FOR ABOUT 10 MINUTES. MY FUEL GAUGE WENT FROM HALF TANK TO EMPTY WITH THE "LOW FUEL" WARNING LIGHT FLASHING BETWEEN. THIS HAPPENED BETWEEN GLANCES AT THE INSTRUMENT CLUSTER. SINCE IT WAS A 90 DEGREE DAY AND IN STOP AND GO TRAFFIC I WAS WATCHING THE ENGINE TEMPERATURE GAUGE CLOSELY. THE ENGINE TEMPERATURE GAUGE IS PART OF THE SAME CLUSTER AS THE FUEL GAUGE SO I KNOW THE CHANGE FROM A HALF TANK OF FUEL TO NO FUEL WAS ALMOST IF NOT INSTANTANEOUS. IT IS THE RESULT OF A BAD FUEL SENSOR IN THE FUEL TANK THAT IS A KNOWN ISSUE WITH THIS TYPE OF STRIP SENSOR. WITH HUNDREDS OF THESE SENSORS GOING BAD INSIDE THE FUEL TANK HOW LONG WILL IT BE BEFORE ONE HAS A SERIOUS FAULT AND BLOWS UP THE FUEL TANK SITTING BETWEEN THE MOTORCYCLE RIDERS LEGS. NEVER SAY NEVER. *TR

NHTSA ID

10586139

Incident

May 1, 2014

Mileage

3,300 mi

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

Since October 2023, a new maintenance schedule is valid for all K5x models. For the first time, maintenance positions for the cardan shaft (Driveshaft) are included. NOTICE: 1. The new maintenance schedule is not limited to vehicles affected by the SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), but is valid for all K5x models - including retroactively. In case of retroactive validity (model year 2023 and older), affected customers will be informed about the change. This will be in the form of a direct-to-customer letter with a description of the new maintenance schedule, specific owner’s manual insert, and consumer warranty book insert. 1. For vehicles affected by SI 33 02 22 (SERVICE ACTION: Swingarm Drain retrofit and Driveshaft Check), this service action must be performed first. All conditions described in this bulletin apply after the open Service Action has been completed. No additional communication is required for K5x models model year 2024 and onwards. Those models have the new maintenance schedule in their owner’s manual.

BMW Motorrad USA has become aware of a potential durability issue with the film type fuel level sender “Fuel Strip” equipped on certain model year 2005 to 2013 R and K series motorcycles.

BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving.

One of the following situations can occur when connecting to BN2000 motorcycles: 1. The installed control units cannot be found when reading out with ISTA. 2. Control units initially communicate after connecting to the vehicle, but communication later stops.

BMW Motorrad has ascertained that in isolated cases the fuse for the voltage regulator is not correctly secured in the holder by the threaded fasteners.