RoadVitals

2021 BMW R 1250 RT

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Sep 5, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 18, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2021 BMW R 1250 RT, most frequently naming the driver assistance, brakes and electrical categories. 2 safety recalls have been issued covering this model year; and 23 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance233.3%
  • Brakes116.7%
  • Electrical116.7%
  • Engine116.7%
  • Other / unspecified116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V011000

POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INPUT

Jan 18, 2023
18,534 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
The risk: A damaged gearbox input shaft or a blocked rear wheel can increase the risk of a crash.
The remedy: Dealers will update the engine control unit software, free of charge. Owner notification letters were mailed February 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
20V495000

EQUIPMENT:OTHER:LABELS

Aug 20, 2020
447 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2021 R 1250 RT, R 1250 R, R 1250 RS, R 1250 GS and R 1250 GS Adventure motorcycles. The tire pressure labels may not remain affixed to the motorcycle frame. As a result, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
The risk: If the label detaches from the motorcycle, proper tire pressure information may not be readily available. This could result in the rider improperly filling the tires which may affect motorcycle handling and control, increasing the risk of a crash.
The remedy: BMW will notify owners, and dealers will replace the tire pressure label, free of charge. The recall began October 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Sep 5, 2024

Original owner, purchased July 2021. Adaptive cruise control (ACC) continues to drop off intermittently after numerous complaints to BMW service techs and BMW Customer Relations since new. Attempts to repair include dealer 'recalibration' and software updates none of which have solved the issue. When in use, ACC suddenly, without warning drops out leaving driver to actively recover previous speed (throttle). Not such a problem at lower speeds, however at highway speeds the dropout could be life-threatening. In my case, traveling the posted 85mph highway speed outside of Salt Lake City, the ACC dropped out. The sudden deceleration nearly threw me from the motorcycle as if I had suddenly braked at highway speed. The highway was congested with the vehicle behind me having to emergency brake to avoid a collision. Most recently, on August 27th, 2024, I brought the motorcycle to a BMW dealership in Anchorage, Alaska for annual service and to request warranty repair of the faulty ACC unit. I showed images of the failure notifications, gave history of previous repair requests and repair attempts by other dealers. The service manager assured me he would contact BMW tech support to resolve the issue. After a mandatory software update and 'recalibration' I rode the motorcycle home. The unit failed three times over the 400-mile trip. Ultimately, the service center failed to complete warranty service on the ongoing life-threatening ACC failure due to lack of technical expertise to address the issue and false narrative of contacting BMW tech for a solution.

NHTSA ID
11612822
Incident
Aug 27, 2024
Electrical
Filed Oct 17, 2023

Page 67 of the BMW Motorad Owners Manual describes operation of the "self," cancelling , "Comfort turn indicators" as follows: After the turn signal is pushed to the right or left, the turn signal indictors automatically turn off under the following conditions: -Speed is under 18mph; after a distance of 165Ft is covered. -Speed is between 18 mph and 60 mph: after a speed dependent distance is covered or during acceleration. -Speed is above 60 mph: after turn signal indicator flashes five times. The turn signals don't turn off as described above. The auto cancelling signals only turn off after a distance of approximately 1500 feet regardless of speed. This can create a dangerous situation as oncoming traffic expects you to turn the motorcycle but you intend to go straight as the turn signal indicator remains on unless you remember each time the turn signal is activated to manually cancel it. I have been to MAX BMW Motorad dealer in Connecticut for 3 attempts to remedy the electronic issue to no avail. They stated all they can do is set the distance to cancel. (1500feet). The cancelling feature as a function of speed cannot be corrected. Hopefully no rider will be injured or die when the system doesn't work as specified in the owner's manual and the "auto," cancelling signals don't auto cancel causing confusion of a car operator to not understand the intent of the motorcyclist to go straight vice turning.

NHTSA ID
11550398
Incident
Oct 10, 2023
Driver assistance
Filed Sep 6, 2021

The distance control on the cruise control will just fail while in use. Going through Atlanta with cruise set at 65 MPH in traffic and it just fails (alert pop up too) and throttle goes to zero which on a motorcycle means immediate engine braking. Nearly get run over by car behind me. Has been to the dealer and they did a calibration and said it was fine only for it to return in about 200 miles. This is a new feature on these bikes and the dealer has no idea what to do at thie point. At a minimum BMW should look into this and get to the issue then notify all owners.

NHTSA ID
11431889
Incident
Aug 28, 2021
BrakesEngineOther / unspecified
Filed Sep 6, 2021

BMW is selling a motorcycle with no information to the user on how to maintain it. The manual doesn't even have basic maintenance procedures or torques. You can't even get a service CD from the dealer. If the bike can't maintained or you do something wrong it could fail on the road and possibly kill you. I thought there were laws that you didn't have to have the bike serviced by the dealer or if so it should be free. I have never bought a bike that didn't have some information available.

NHTSA ID
11431888
Incident
May 1, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

MC160323

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Vehicle goes into emergency operation mode and a warning light illuminates on the instrument cluster.

SIB330222

POWER TRAIN; POWER TRAIN:DRIVELINE:DRIVESHAFT

Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts ofthe driveshaft, and wear and tear exacerbated by certain climatic conditions.

SIB460123

EQUIPMENT; STRUCTURE

Frame and mounting parts

MC000222

SERVICE BRAKES

BMW Motorrad is aware of a number of cases in which the screw connections of the Paralever link and/or the rear brake caliper have loosened in customer vehicles while driving.

SIB330222

POWER TRAIN

Multiple factors may cause the driveshaft to become damaged; among them are corrosion in certain parts of the driveshaft, and wear and tear exacerbated by certain climatic conditions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW R 1250 RT by model year
YearComplaintsRecallsInvestigationsIssue Index
2024210—
2023110—
2022110—
2021Viewing420—
2020650—
2019941—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.