RoadVitals

2004 BMW R Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 2, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 15, 2004
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 BMW R Series, most frequently naming the fuel system, exterior lighting and powertrain (other) categories. 1 safety recall has been issued covering this model year; 2 NHTSA investigations name it; and 8 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system250.0%
  • Exterior lighting125.0%
  • Powertrain (other)125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jan 15, 2004
39,000 units potentially affected
The defect: ON CERTAIN MOTORCYCLES, THE O-RING IN FUEL LINE QUICK-DISCONNECT COUPLING COULD BECOME DAMAGED AND LEAD TO A FUEL LEAK. THERE IS ALSO A PROBLEM INVOLVING CRIMP-TYPE HOSE CLAMPS, WHICH CAN RESULT IN A FUEL LEAK.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT AND, IF NECESSARY, ADJUST ALL CRIMP-TYPE HOSE CLAMPS. ALSO, ALL FUEL LINE QUICK-DISCONNECT COUPLINGS WILL BE INSPECTED. IF A LEAK IS DETECTED, THE QUICK-DISCONNECT O-RING WILL BE REPLACED. IF DAMAGED, THE COUPLING WILL BE REPLACED. OWNER NOTIFICATION BEGAN ON APRIL 30, 2004. OWNERS SHOULD CONTACT BMW AT 1-800-831-1117.
BAYERISCHE MOTOREN WERKEView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07031ClosedPreliminary Evaluation

MOTORCYCLE FIRES

Opened Jun 21, 2007
Closed Oct 23, 2007

UNLIKE MOST MOTORCYCLES, WHERE A SIGHT GLASS IS USED TO DETERMINE ENGINE OIL LEVEL, THE SUBJECT, AIR-COOLED, MOTORCYCLES ARE BUILT BY BMW WITH A POLYMER (PLASTIC) SIGHT GLASS THAT, IN SOME INSTANCES, MELTS DUE TO HIGH ENGINE/OIL TEMPERATURE.THIS TYPICALLY OCCURS WHEN THE MOTORCYCLE IS OPERATED CONTRARY TO BMW'S OWNER MANUAL ADMONITION: WARNING:DO NOT KEEP THE ENGINE RUNNING WHILE THE MOTORCYCLE IS AT A STANDSTILL -- RISK OF OVERHEATING AND FIRE.EACH OF THE ALLEGED FIRES OCCURRED WHILE THE MOTORCYCLE WAS PARKED AND IDLING.ODI IS UNAWARE OF ANY STRUCTURE FIRES WHERE A MELTED SIGHT GLASS IS THE ROOT CAUSE.OF THE EIGHT KNOWN FIRES, ONE OCCURRED IN 2000, THREE IN 2004 AND AGAIN IN 2005, AND ONE IN FEBRUARY, 2007.THE SUBJECT VEHICLES DO NOT HAVE AN ELEVATED FIRE-RELATED INSURANCE CLAIMS HISTORY. BASED ON THE LOW INCIDENCE RATE, IT APPEARS BMW'S WARNING IS EFFECTIVE AND NO DEFECT TREND IS IDENTIFIED.FURTHER USE OF AGENCY RESOURCES APPEARS UNWARRANTED.THIS INVESTIGATION'S CLOSING DOES NOT CONSTITUTE A NHTSA FINDING THAT NO SAFETY-RELATED DEFECT EXISTS AND WE RESERVE THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED.

ENGINE AND ENGINE COOLING
PE03054ClosedPreliminary Evaluation

FUEL LINE LEAKAGE

Opened Dec 1, 2003
Closed Jan 23, 2004

BMW IS CONDUCTING A RECALL (04V-028).AN INFORMATION REQUEST(IR)RESPONSE WAS NOT RECEIVED. UPON BMW'S RECEIPT OF THE IR, AND AFTER DISCUSSIONS WITH ODI, BMWDETERMINED THAT A RECALL WAS NECESSARY. ON CERTAIN MOTORCYCLES, THE O-RING CONTAINED WITHIN THE FUEL LINE QUICK-DISCONNECT COUPLING COULD BECOME DAMAGED.FURTHER, THERE IS ALSO A PROBLEM INVOLVING CRIMP-TYPE HOSE CLAMPS, WHICH CAN ALSO RESULT IN A SMALL FUEL LEAK.DEALERS WILL INSPECT, AND IF NECESSARY, ADJUST ALL CRIMP-TYPE HOSE CLAMPS.ALSO ALL FUEL LINE QUICK-DISCONNECT COUPLINGS WILL BE INSPECTED.IF A LEAK IS DETECTED, THE QUICK-DISCONNECT O-RING WILL BE REPLACED.IF DAMAGED, THE COUPLING WILL BE REPLACED.OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2004.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGSLed to recall 04V028000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Nov 2, 2012

TL* THE CONTACT OWNS A 2004 BMW R-SERIES. THE CONTACT STATED THAT HE SMELLED FUEL BEING EMITTED FROM THE VEHICLE WHILE IT WAS PARKED IN A RESIDENTIAL GARAGE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE O-RING IN THE FUEL LINE QUICK-DISCONNECT COUPLING WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V028000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 20,000. UPDATED 12/21/12*LJ UPDATED 1/7/2013 *JS

NHTSA ID
10483202
Incident
Sep 3, 2012
Mileage
20,000 mi
Fuel system
Filed Jul 26, 2011

WHILE DRIVING ON THE HIGHWAY (IN A WORK ZONE), FUEL BEGAN SPRAYING FROM THE RIGHT SIDE OF THE MOTORCYCLE AND THE VEHICLE LOST POWER. AFTER PULLING TO THE SHOULDER OF THE ROAD AND TURNING THE VEHICLE OFF, GASOLINE CONTINUED TO LEAK ONTO THE HOT EXHAUST PIPES AND VAPORIZED INTO A CLOUD OF SMOKE. FORTUNATELY, THE LEAKING FUEL DID NOT IGNITE. THE VEHICLE WAS TOWED TO AN AUTHORIZED BMW REPAIR FACILITY WHERE IT WAS DETERMINED THAT THE "MALE" SIDE OF THE FUEL LINE QUICK-DISCONNECT COUPLING HAD CRACKED. THE ORIGINAL PART IS MADE OUT OF PLASTIC BUT THE REPLACEMENT PART HAS BEEN UPGRADED TO METAL. NHTSA CAMPAIGN ID NUMBER 04V028000 ADDRESSES A SIMILAR PROBLEM WITH THIS SAME COMPONENT, HOWEVER, IT DOES NOT INCLUDE ALL VEHICLES WITH THE PLASTIC FUEL LINE QUICK-DISCONNECT COUPLING. THIS RECALL CAMPAIGN SHOULD BE EXPANDED TO INCLUDE ALL VEHICLES WITH THE PLASTIC FUEL LINE QUICK-DISCONNECT COUPLING.

NHTSA ID
10415941
Incident
Jul 21, 2011
Mileage
6,964 mi
Powertrain (other)
Filed Jul 29, 2010

BMW MOTORCYCLE FINAL DRIVE FAILURES. IN 2001 I PURCHASED A NEW BMW R1100RT. APPROXIMATELY ONE YEAR INTO OWNERSHIP 25K MILES THE FINAL DRIVE FAILED WHILE I WAS RIDING. I THOUGHT THE REAR WHEEL WAS FALLING OFF. I WAS ABLE TO GET THE BIKE STOPPED WITHOUT INCIDENT. I WAS TRAVELING APPROXIMATELY 70 MPH. THIS WAS A VERY DANGEROUS SITUATION, NOT ONLY WAS THE REAR WHEEL LEANING TO ONE SIDE THE WHOLE REAR HALF OF THE MOTORCYCLE WAS COVERED WITH OIL, RESULTING IN NON WORKING REAR BRAKE AND A OIL COVERED TIRE AND WHEEL. BIKE WAS REPAIRED . BUY THE TIME I MADE IT HOME FROM MY TRIP THE REAR DRIVE WAS FALLING APART AGAIN. FINALLY IT WAS REPAIRED AGAIN. AFTER THAT I LOST ALL CONFIDENCE IN THAT BIKE, THINKING HOW UNSAFE THE SITUATION WAS. IN 04 I TRADED THE BIKE IN ON A NEW BMW GS1150 ADVENTURE. WAS ON A EXTENSIVE TRIP THROUGHOUT THE WESTERN UNITED STATES. JUST LAST WEEK 7/21/10. HEADING HOME. WHILE NEAR STURGIS SD. I FELT A STRANGE VIBRATION WHICH WAS GETTING WORSE BY THE SECOND. I EXITED THE FREEWAY AT THE NEAREST EXIT, PULLING INTO A PARKING LOT I GOT OFF THE BIKE TO FIND THE WHOLE REAR HALF OF THE MOTORCYCLE COVERED IN OIL AND OIL RUNNING OUT OF THE FAILED FINAL DRIVE. ONCE AGAIN THIS A VERY DANGEROUS SITUATION ON A MOTORCYCLE. AFTER A FEW DAYS IT WAS REPAIRED AND I MADE IT HOME OK. BMW KNOWS THERE IS A DESIGN FLAW IN THEIR FINAL DRIVE DESIGN RENDERING THEM SUSCEPTIBLE TO A FINAL DRIVE FAILURE. BUT THEY WILL NEVER ADMIT IT. WHEN THIS HAPPENS IT CREATES A VERY DANGEROUS SITUATION FOR THE RIDER, AS THERE IS USUALLY OIL ALL OVER THE BIKE, THE REAR WHEEL AND TIRE AND THE REAR BRAKES WHICH RENDER THEM USELESS. SOMETHING NEEDS TO BE DONE TO GET BMW TO ADMIT THIS VERY DANGEROUS PROBLEM AND FIGURE OUT HOW TO FIX IT. *TR

NHTSA ID
10346214
Incident
Jul 22, 2010
Mileage
74,000 mi
Exterior lighting
Filed Mar 8, 2004

RIGHT REAR TURN SIGNAL STEM JUST FEEL OFF NEAR THE SIGNAL LIGHT. PLASTIC JUST BROKE AFTER A 175 MILE RIDE TO RIDGEWAY COLORADO. LESS THAN A 32ND OFF AN INCH KEEPING IT IN PLACE. HAD TO FINISH THE LAST 60 MILES WITH OUT IT.*AK

NHTSA ID
10060775
Incident
Mar 8, 2004
Mileage
1,075 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B611305

ELECTRICAL SYSTEM

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle “discharged battery” complaints.

B611305

ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.

MC50349142

EQUIPMENT:ELECTRICAL

Bluetooth issues between Navigators, mobile phones, communication and audio systems.

SIB-63-02-01

EXTERIOR LIGHTING

BMW: PROCEDURE FOR DETERMINING AND REPLACING INCANDESCENT AND HALOGEN LIGHT BULBS UNDER WARRANTY. *RM

SIB-16-02-09

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW VEHICLES: FUEL LEVEL SENSOR REPAIRS. WHERE IT IS NECESSARY TO REPLACE THE RIGHT OR THE LEFT SIDE FUEL LEVEL SENSOR DUE TO A FAILURE, THE ENTIRE PUMP AND HOUSING OR DELIVERY UNIT (SUCTION JET ASSEMBLY) DO NOT NEED TO BE REPLACED AS WELL. IN SOME CASES, EPC DOES NOT SHOW THAT THE REPAIR KIT IS AVAILABLE SEPARATELY IN THE ILLUSTRATION, BUT IT IS AVAILABLE IN THE PARTS DESCRIPTION. ALL MODELS. NO MODEL YEARS LISTED. *PE

SB-00-021-07

FUEL SYSTEM, OTHER

BMW MOTORCYCLE: ENGINE FUELS CONTAINING ETHANOL. BMW MOTORRAD HAS NO OBJECTION TO THE USE OF SI ENGINE FUELS CONTAINING UP TO A MAXIMUM OF 10% ETHANOL AND IMPOSES NO WARRANTY RESTRICTIONS. ETHANOL MIXTURES IN PROPORTIONS HIGHER THAN 10% CAN HAVE AN ADVERSE EFFECT ON PERFORMANCE AND CAN RESULT IN DAMAGE TO COMPONENTS THAT COME INTO CONTRACT WITH FUEL. NO WARRANTY CLAIMS WHATSOEVER FOR DAMAGE CAUSED IN THIS WAY WILL BE ACCEPTED. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW R Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2007403
2006003
2005303
2004Viewing412
2003001
2002811
2001012
2000012
1997000
1996100
1995300
1994300
1989010
1988012
1987012
1986012
1985012
1984001
1983001
1982001
1981001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.