Airbags
Filed Apr 20, 2018
THE PASSENGER SEAT OCCUPANCY SENSOR IS DEFECTIVE. THIS IS PART OF THE "SEAT MAT", WHICH IS UNDER RECALL. BMW SENT AN INITIAL NOTICE OF RECALL IN SEPTEMBER OF 2017. AS OF APRIL 20, 2018 THE PARTS ARE STILL NOT AVAILABLE TO PERFORM THIS RECALL. OVER 7 MONTHS! NO ONE AT THE DEALER OR BMW USA CAN GIVE US A STRAIGHT ANSWER AS TO WHEN THE PARTS WILL BECOME AVAILABLE. THE Q AND A PART OF THE NOTICE INDICATES NO ONE SHOULD SIT IN THE PASSENGER SEAT UNTIL THIS IS FIXED! WHY IS BMW BEING ALLOWED TO CONTINUE TO DELAY FIXING THIS SAFETY DEFECT? I WOULD LIKE TO KNOW WHAT THE NHTSA IS DOING TO MAKE BMW REPAIR THIS IN A TIMELY MANNER!
- NHTSA ID
- 11089086
- Incident
- Apr 4, 2018
- Mileage
- 78,000 mi
Powertrain (other)
Filed Apr 12, 2018
LAST WEEK DASH 4X4 LIGHT COMES ON A,UDIBLE RAPID CLICKING SOUND COMES FROM REAR JUST AFTER CAR IS TURNED OFF...I BROUGHT THE VEHICLE TO WEST PATERSON MOTORS IN WOODLAND PARK, NJ FOR DIAGNOSTICS. MECHANIC STATES COMPUTER CODES INDICATE IT'S TRANSFER CASE FAILURE, AND TO REPLACE IT COSTS OVER $ 2,600.00 ! HOW DOES THE VEHICLE SUCH AS BMW GETS AWAY WITH SUCH POOR QUALITY, PARTS THAT FAIL SO SOON, SO EXPENSIVE? HOW IS THIS POSSIBLE? PLEASE RECALL TRANSFER CASE PLEASE, THIS VEHICLE DOES NOT EVEN HAVE 85,000 MILES ON ODOMETER YET ...
- NHTSA ID
- 11084806
- Incident
- Apr 6, 2018
- Mileage
- 83,000 mi
Powertrain (other)
Filed Apr 12, 2018
I HAVE BROUGHT MY VEHICLE TO BLOOMFIELD NJ DEALERSHIP ON SEVERAL OCCASIONS IN 2013, 2014, 2015 DUE TO VEHICLES INABILITY TO SHIFT GEARS SWIFTLY, RMP GOING TO 34,000 AND TRANSMISSION NOT SHIFTING GEARS. I DRIVE ABOUT 6,000MILES PER YEAR SOMETIMES LESS. ALL DEALER WOULD SAY "VEHICLE PERFORMS AS DESIGNED"....OR "UNABLE TO DUPLICATE THE PROBLEM". AROUND JUNE 20, 2016 WHEN IN THE DRIVEWAY I PUT GEAR IN REVERSE BUT VEHICLE WOULD NOT MOVE. I CALLED BMW DEALER DESCRIBING THE INABILITY OF MY CAR MOVING IN REVERSE DEALER REPRESENTATIVE STATED ITS TRANSMISSION FAILURE. THE VEHICLE WAS TOWED TO TRA-PAR TRANSMISSIONS IN BELLEVILLE NJ ON JUNE 23, 2016 CONFIRMED TRANSMISSION FAILURE AND REPLACED IT JUNE 27, 2016 FOR $ 3, 092.19 !!! COME TO FIND OUT THROUGH READING COPIES OF RECEIPTS DEALER HAD NOT DESCRIBED ISSUES AS THERE WERE ON THEIR WORK ORDERS! AFTER I READ MOST OF THEM, THEY DON'T EVEN MENTION THE TRUE REASON WHY THE VEHICLE WAS BROUGHT IN ! I'M VERY DISGUSTED WITH THEM AND I FIND BMW DEALER STALLING TACTICS AND DECEPTION CRIMINAL.
- NHTSA ID
- 11084794
- Incident
- Jun 20, 2016
- Mileage
- 68,995 mi
RECALL NOTIFICATION WAS RECEIVED IN NOV 2017. DEALER HAS YET TO REPAIR. IS THIS LENGTH OF DELAY ACCEPTABLE?
- NHTSA ID
- 11084277
- Incident
- Oct 30, 2017
EngineInterior & seats
Filed Mar 29, 2018
I HAVE 2 DANGEROUS RECALLS. ONE-NO ONE CAN SIT IN THE PASSENGER SEAT BECAUSE THE AIR BAGS MAY NOT DEPLOY AND THE SECOND, MY ENGINE CAN BE ON FIRE DUE TO A PVC VALVE. BMW HAS NO REMEDIES AND IT HAS BEEN OVER 4 MONTHS, THIS IS UNACCEPTABLE. SOMEONE HAS TO PUT THE PRESSURE ON BMW TO GET THIS FIXED IMMEDIATELY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 11082069
- Incident
- Nov 17, 2017
TAKATA RECALL - I CALLED EAST BAY BMW AND BMW OF CONCORD DEALERSHIPS SINCE RECEIVING SAFETY RECALL IN JUNE 2017 TO MAKE AN APPOINTMENT FOR THE AIRBAG RECALL SERVICE AND I HAVEN'T RECEIVED A CALL BACK REGARDING THE PARTS ARRIVING TO THE DEALERSHIP. IT IS NOT NOVEMBER AND I STILL HAVEN'T RECEIVED A SINGLE PHONE CALL.
- NHTSA ID
- 11043612
- Incident
- Jun 30, 2017
ElectricalVisibility
Filed Jun 4, 2017
SINCE PURCHASE IN 2013 FROM A DEALER, WITH ONLY 43000 MILE CHANGED BATTERY TWICE AT BMW PETER PAN, REPLACED POWER STEERING PUMP, WINDOW REGULATOR, REPLACED STARTER , PLUS OTHER SERVICES AND WINDOW WIPERS ARE FAULTY, T-CASE ACTUATOR REPLACED, SWAY BAR REPLACED, TOTALING $9531.38. I TRIED TO COMPLAIN TO BMW CORPORATION FOR SELLING A LEMON CAR . PLEASE LET ME KNOW WHO I CAN COMPLAIN ABOUT THIS CAR. RIGHT NOW IT ONLY HAS 57K MILES ON IT AND I AM BEING TOLD IT NEEDS MORE WORK.
- NHTSA ID
- 10993087
- Incident
- May 22, 2017
Airbags
Filed May 26, 2017
NHTSA CAMPAIGN NUMBER: 16V071000 . ALMOST A YEAR AND A HALF AND STILL NO RESOLUTION FROM BMW MEANWHILE WE ARE AT RISK EVERYDAY. I WOULD LIKE TO AT LEAST SEE A SCHEDULE FOR REPAIR RATHER THAN THEM USING ATTRITION TO MITIGATE THEIR COST.
- NHTSA ID
- 10991788
- Incident
- May 26, 2017
- Mileage
- 80,000 mi
ENGINE BOLTS ARE LOOSE OR HAVE FALLEN OUT.
- NHTSA ID
- 10985117
- Incident
- May 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ONE DEALER STATED THAT BMW HAD NOT YET RELEASED THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10970534
- Incident
- Nov 1, 2016
Airbags
Filed Mar 28, 2017
TAKATA RECALL. I HAVE BEEN NOTIFIED OF THE RECALL FOR THIS ITEM MORE THAN A YEAR AGO AND THERE HAS BEEN NO PROGRESS IN REPLACING DEFECTS. MEANWHILE, WE ARE DRIVING A TIME BOMB THAT IS MORE LIKELY TO INJURE US THAN OFFER PROTECT FROM IMPACTS.WHEN IS NHTSA GOING TO FORCE BMW TO MAKE REPAIRS. MY CAR IS 9 YEARS OLD NOW AND I HAVE BEEN DRIVING WITHOUT PROTECTION FOR THAT LONG AND THE CAR'S RESALE VALUE IS AFFECTED BY THIS AS WELL.
- NHTSA ID
- 10969014
- Incident
- Dec 1, 2008
TAKATA RECALL - BECAME AWARE OF DRIVER'S SIDE AIR BAG RECALL IN JUNE 2016; CONTACTED LOCAL BMW DEALER WHO ESTIMATED PARTS AVAILABLE TO FIX BY OCTOBER 2016. CONTACTED MY BMW DEALER AGAIN IN JANUARY 2017 AND WAS TOLD PARTS ARE PROVIDED TO BMW DEALERS BASED ON VIN, THAT MY VIN WAS ON RECORD WITH BMW, AND THAT I'D BE CONTACTED WHEN THEY BECAME AVAILABLE. THIS NINE MONTH WAIT IS UNREASONABLE FOR THIS SIGNIFICANT SAFETY ISSUE, AND NO ESTIMATE OF WHEN REPAIRS WILL BE MADE HAS BEEN PROVIDED. *TR
- NHTSA ID
- 10949470
- Incident
- Jun 21, 2016
- Mileage
- 59,019 mi
Airbags
Filed Jan 19, 2017
"TAKATA RECALL" I AM NOT SURE IF THIS VEHICLE HAS BEEN FIXED. I BOUGHT THE VEHICLE IN MARCH OF 2016. I AM GETTING A WARNING LIGHT REGARDING THE AIRBAG AND I AM CONCERNED.
- NHTSA ID
- 10946414
- Incident
- Feb 1, 2016
Airbags
Filed Dec 21, 2016
TL* THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10936650
- Incident
- Feb 5, 2016
AirbagsBrakes
Filed Dec 9, 2016
MY CAR WAS ON RECALL FOR A DEFECTIVE AIRBAG. I WAS NOTIFIED IN MARCH 2016. I WAS TOLD BY MY DEALER THEY WOULD NOTIFY ME WHEN THEY HAD AN AIRBAG. WHEN I DIDN'T HEAR FROM THEM STILL BY EARLY AUGUST I ASKED FOR A LOANER CAR AS I NO LONGER FELT SAFE IN MY CAR BECAUSE OF THE CONSTANT WORRY ABOUT THE AIRBAG. BMW INSTRUCTED ME TO PARK MY CAR AND "NOT DRIVE IT" WHICH I DID. FINALLY ON 11/28/16 THEY SAID THEY HAD AN AIRBAG. I BROUGHT THE CAR IN. THE RESULT FROM IT SITTING FOR SO LONG HAS RUSTED MY PERFECTLY MAINTAINED BRAKES AND ROTORS TO BE NOT SAFE TO DRIVE AND MY HOOD IS FROZEN SHUT WITH POSSIBILITY OF FLYING OFF AND KILLING SOMEONE. BMW WILL NOT BE RESPONSIBLE FOR THE DAMAGE CAUSED BY THE CAR SITTING SO LONG AND I BELIEVE THEY SHOULD BE. IT IS THOUSANDS OF DOLLARS WORTH OF DAMAGE ON A CAR THAT WAS PERFECTLY SAFELY DRIVABLE BEFORE I PARKED IT TO WAIT FOR AN AIRBAG. I HAVE THE BMW RECALL AND THE PAPERWORK THAT SAYS I HAD TO PARK AND NOT DRIVE MY CAR. THEY SAY I WAS SUPPOSED TO MAINTAIN MY CAR. I STARTED IT REGULARLY TO BE SURE BATTERY WAS GOOD AND EVERYTHING SEEMED OK. I DON'T KNOW WHAT ELSE I SHOULD HAVE KNOW TO MAINTAIN IF THE CAR WAS ORDERED TO BE PARKED AND NOT DRIVEN. THEY SHOULD BE RESPONSIBLE FOR THIS. CAN YOU PLEASE HELP?
- NHTSA ID
- 10934311
- Incident
- Dec 3, 2016
- Mileage
- 100,000 mi
Airbags
Filed Nov 22, 2016
TAKATA RECALL: I FIRST RECEIVED NOTICE FROM NHTS IN FEB. 2016 AND WENT TO DEALER TO HAVE PART REPLACED HOWEVER THEY DID NOT HAVE THE NOTICE OR THE PART. I RECEIVED A NOTICE FROM BMW IN OCT. 2016 AND WENT TO THE DEALER AGAIN AND STILL NO REPLACEMENT PART AVAILABLE IN OUR AREA. I WAS TOLD TO JUST HANG TIGHT. PLEASE ADVISE
- NHTSA ID
- 10927405
- Incident
- Feb 1, 2016
Airbags
Filed Oct 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- NHTSA ID
- 10916638
- Incident
- Oct 17, 2016
Airbags
Filed Oct 10, 2016
AS OF TODAY, OCT 10TH 2016, THE RECALL REPAIRS HAS NOT BEEN DONE.
- NHTSA ID
- 10915124
- Incident
- Oct 10, 2016
EngineFuel system
Filed Oct 8, 2016
WHILE SLOWING DOWN MY CAR (BMW X3 YEAR 2008)ENGINE SUDDENLY SHUT DOWN. I PULL OVER PUT IT IN PARK AND IT AND RE-START AUTO. THIS HAS HAPPEN A NUMBER OF TIMES. THE LAST TIME WAS TODAY 10/08/2016 WHILE SLOWING DOWN AT A YIELD SIGN. LUCKY FOR ME THERE HASN'T BEEN AN ACCIDENT YET. THIS HAS HAPPENED A NUMBER OF TIMES ON A BUSY STREET, PULLING IN MY DRIVEWAY AND ON THE HIGHWAY DURING A BACKUP.
- NHTSA ID
- 10914918
- Incident
- Oct 8, 2016
- Mileage
- 100,000 mi
I RECEIVED A NOTICE THE START OF THE YEAR,CALLED BMW AND WAS TOLD THAT I HAD AN OPTION TO HAVE A REPLACEMENT VEHICLE WHICH I DECLINED AS I WAS INFORMED PARTS WOULD BE IN SOON. I CALLED BACK IN THE SUMMER AND WAS TOLD PARTS ARE SLOWLY BEING SHIPPED AND THAT BECAUSE I LIVED IN A COLD PART OF THE USA THOSE PARTS WITH WATER CLIMATES WOULD HAVE THE REPAIRS COMPLETED FIRST AND THAT I'M TO CALL BACK IN THE FALL. I CALLED TODAY OCT 5TH,2016 TO BE TOLD THAT MY VEHICLE COULD NOT CURRENTLY BE REPAIRED AND BMW ARE WAITING ON A GOVERNMENTAL SOLUTION AND IN THE MEANTIME I MUST DRIVER A LOAN VEHICLE UNTIL THE FINAL DECISION OR SOLUTION IS FOUND. MY COMPLAINT IS THAT I WAS NEVER CALLED ABOUT THE ISSUE SINCE RECEIVING THE NOTICE IN JANUARY 2016 AND IF I'D NOT CALLED TODAY I'D HAVE NEVER KNOWN.
- NHTSA ID
- 10914105
- Incident
- Oct 5, 2016
TAKATA RECALL...RECEIVED RECALL NOTICE MONTHS AGO. BMW HAS NO IDEA WHEN THE PART WILL BE AVAILABLE TO FIX
- NHTSA ID
- 10913916
- Incident
- Oct 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10903886
- Incident
- Feb 5, 2016
Airbags
Filed Aug 16, 2016
TAKATA RECALL: AFTER BEING NOTIFIED THAT MY X3 WAS UNDER RECALL EARLIER THIS YEAR, I STILL HAVE NOT RECEIVED ANY UPDATES TO THE RECALL OR ALTERNATIVE OPTIONS TO MAKE MY CAR SAFE AGAIN. I HAVE REACHED OUT TO NIELLO BMW HERE IN SACRAMENTO AND THEY ARE UNWILLING TO PUT ME IN A RENTAL OR OTHERWISE ACCOMMODATE MY SAFETY NEEDS. I NEED BMW TO AGGRESSIVELY PROVIDE A SOLUTION SO I CAN DRIVE MY FAMILY AROUND WITHOUT RISKING OUR LIVES BY AN AIRBAG EXPLOSION. I AM MAKING A CAR PAYMENT AND INSURANCE PAYMENT FOR A CAR THAT HAS BEEN DANGEROUS TO DRIVE FOR 6 MONTHS. IT CANNOT KEEP SITTING IN MY GARAGE. I NEED ANSWERS. THANKS.
- NHTSA ID
- 10896317
- Incident
- Feb 1, 2016
- Mileage
- 72,000 mi
DRIVING ON A FLAT PAVED ROAD AND HEAR TWO MENTAL PING SOUNDS ON THE FRONT PASSENGER SIDE.I PULLED OVER TO CHECK THE VEHICLE, AND COULDN'T SEE ANYTHING. I PULLED OUT AND WHEN I TURNED THERE WAS A LOUD VIBRATION. THIS HAPPENED WHEN TURNING LEFT OR RIGHT FROM A STOP. WHEN FURTHER INSPECTED YOU COULD SEE THE MOTOR WAS HANGING AT AN ANGLE. THE FOUR BOLTS ON THE ENGINE MOUNT BRACKET HAD BROKEN OFF CAUSING THE ENGINE TO HANG DOWN. AFTER INSPECTING THE PARTS YOU COULD SEE BY THE DISCOLORATION OF TWO BOLTS THAT THEY HAD BEEN BROKEN FOR SOMETIME . THERE IS NO WAY OF KNOWING WHEN THE FIRST ONE BROKE OR HOW LONG IT TOOK THE LAST TWO TO BREAK .THIS COULD CAUSE A SERIOUS PROBLEM TO THE OPERATION OF THE VEHICLE. I SPOKE WITH A BMW MECHANIC AND HE SAID THEY FIX THIS PROBLEM ALL THE TIME,ITS NOT UNUSUAL. ITS DEFIANTLY A SAFETY CONCERN .
- NHTSA ID
- 10893113
- Incident
- Jul 29, 2016
- Mileage
- 100,200 mi
Airbags
Filed Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
- NHTSA ID
- 10891568
- Incident
- Mar 14, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.