RoadVitals

2003 BMW X5 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
99
Latest Oct 29, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 12, 2003

What this page shows

Our database holds 99 NHTSA owner-reported complaints for the 2003 BMW X5. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 99 · page 1 of 4

Electrical
Filed Oct 29, 2023
Fire reported

Wiring dash fire. Heavy smoke from dash and vehicle completely in flame in minute. My son sent me a recording while it was happening, he did no know what to do or what was happening.

NHTSA ID
11552487
Incident
Oct 27, 2023
Electrical
Filed Jan 12, 2023
Fire reported

The contact owns a 2003 BMW X5. The contact stated the vehicle was parked, while entering the vehicle he noticed the dashboard was melted, which was caused by a fire that occurred independently. The contact stated he reviewed a camera that was near the location of the vehicle and saw the fire occur on the video. The contact did not call the fire department to report the incident. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 137,000.

NHTSA ID
11501408
Incident
Jan 4, 2023
Mileage
137,000 mi
Electrical
Filed Jan 3, 2023
Fire reported

My 2003 BMW X5 was parked outside of my house, turned off and not driven for hours and burst into flames consuming the whole dashboard, fire department said that fire was due to some electrical problem with car, very scary please help could of killed my family the incident was recorded on home surveillance footage, but I cannot upload because of size

NHTSA ID
11500047
Incident
Jan 3, 2023
Interior & seats
Filed Jan 27, 2022
Fire reported

LH - Driver side seat caught fire and melted through seat material and melted onto my coat. there are burn marks / holes through the seat due to the heater malfunction/ short. My coat was also ruined with plastic melted onto it from the seat.

NHTSA ID
11449083
Incident
Jan 24, 2022
Filed Jan 10, 2022

The windows keep getting stuck. Not just one but both. We have replaced the windows 3 times. The window regulator keeps getting wound up in the gear. The motor in the window has to keep getting replaced. This is causing the window to get stuck or tight. Which ever you choose to call it. when it gets this way it causes the window to pop the crack or break. This has happened twice. my BMW is still in good shape all but the 2 front windows. This needs to be addressed.

NHTSA ID
11446959
Incident
Jan 1, 2022
Airbags
Filed Mar 6, 2021
Crash reported

2003 BMW X5 INVOLVED IN A ACCIDENT. HIT BY ONCOMING TRAFFIC ON PASSENGER SIDE. AIR BAG WAS DEPLOYED BUT DID NOT INFLAT. NO ONE SITTING IN PASSENGER AREA THANK GOD OR WOULD HAVE BEEN INJURED. HAPPENED ON CITY STREET

NHTSA ID
11399509
Incident
Feb 26, 2021
Mileage
62,000 mi
ElectricalEngineFuel system
Filed Dec 18, 2020

THE CAR STARTED LOSING POWER WHILE ON THE ROAD. IT GOT SLOWER AND SLOWER, TILL IT FINALLY CAME TO A COMPLETE STOP. IT HAD TO BE TOWED THE REST OF THE WAY TO THE HOUSE. THE ENGINE WOULD START UP, BUT IT WOULD NOT ENGAGE ANY OF THE GEARS.

NHTSA ID
11384008
Incident
May 15, 2020
Mileage
180,000 mi
Driver assistanceEngine
Filed Aug 25, 2020

I PURCHASED A BMW X5 AND THE FAIL TRANS LIGHT CAM ON AND THE GEARS ARE SHIFTING OUT OF CONTROL. ALMOST GOT MY SON KILLED. THE CHECK ENGINE LIGHT CAME ON AND THE LIGHTS FLICKER ON AND OFF. MY SON WAS DRIVING WHEN THIS HAPPENED.

NHTSA ID
11351088
Incident
Aug 22, 2020
Mileage
130,500 mi
Body & structureElectrical
Filed Mar 13, 2020
Fire reported1 injury reported

THIS MORNING 03/13/2020 AT APROX. 2:30AM MY BMW X5 2003 WAS ENGULFED IN FLAMES FOR NO REASON AND MY TWO GERMAN SHEPHERDS HEY YOU AND MY BABY DIESEL WERE INSIDE,AND HOW ONE MADE IT OUT AND THE BABY DIDNT, I BUSTED WINDOWS CAUSE I HEARD HIM CRYING ,,,,I COULDNT GET HIM I TRIED TO I TRIED OH MY GOD MY POOR BABY , I WAS INJURED AND SCARED FOR LIFE WITH THAT. MY CAR WAS OFF AND PARKED IN FRONT OF A FRIENDS HOUSE ON A SIDE STREET, ALL A LOSS. NO PICTURES TAKEN ,SEVERAL POLICE AND FIRE DEPT. CAME.

NHTSA ID
11317929
Incident
Mar 13, 2020
Mileage
199,000 mi
Engine
Filed Dec 26, 2019
Fire reported

TL* THE CONTACT OWNS A 2003 BMW X5. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHEN HE OPENED THE HOOD, HE NOTICED FLAMES AROUND THE MOTOR. THE CONTACT QUICKLY EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) AND WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

NHTSA ID
11291245
Incident
Dec 23, 2019
Mileage
180,000 mi
AirbagsElectrical
Filed Sep 6, 2019

TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AND THE VEHICLE WAS REPAIRED. WHILE THE CONTACT WAS DRIVING HOME FROM THE SERVICE APPOINTMENT AT 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE BMW STORE (6131 STEWART RD SUITE 1, CINCINNATI, OH 45227, (513) 271-8700) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE DEALER CAUSED THE FAILURE DUE TO NOT DISCONNECTING THE BATTERY. THE CONTACT CALLED THE BETTER BUSINESS BUREAU AND WAS PROVIDED COMPLAINT ID NUMBER: 3787246. THE FAILURE MILEAGE WAS 172,000. THE VIN WAS INVALID.

NHTSA ID
11253660
Incident
Aug 21, 2019
Mileage
172,000 mi
Filed Jul 16, 2019
Fire reported

PARKED VEHICLE, NOTICE SMOKE COMING FROM UNDERNEATH HOOD, TURNED INTO FIRE, HEARD 'BOOM,' VEHICLE EXPLODED, HOUSTON FIRE DEPT RESPONDED AND WILL HAVE REPORT OF THIS INCIDENT

NHTSA ID
11232480
Incident
Jul 9, 2019
Mileage
168,000 mi
Airbags
Filed Jul 3, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS) AS OF JANUARY 20, 2017. THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION. THE MANUFACTURER AND THE DEALER (FIELDS BMW WINTER PARK, LOCATED AT 963 WYMORE RD, WINTER PARK, FL 32789, (407) 628-2100) INITIALLY INDICATED THAT THE AIR BAG RECALL WAS SERVICED, BUT LATER RECANTED THE STATEMENT AND INDICATED THAT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11229271
Incident
Jan 20, 2017
Steering
Filed Jun 30, 2018

WE HAVE REPLACED 7 WINDOW REGULATORS KEEP BREAKING. ALL BMW PARTS. DEFECTIVE DESIGN. ALSO NOW THE STEERING ANGLE SENSOR HAS WENT OUT AND CAUSING ISSUES WITH BRAKES ETC. BITH OF THESE ISSUES CAUSE THE AUTO TO FAIL SAFETY INSPECTION. THE DRIVERS SIDE REGULATOR SCRAPED ALL THE TINTING OFF THE INSIDE OF THE WINDOW AS WELL. THE REGULATORS WERE ALL REPLACED 4 YEARS AGO WITH BMW PARTS AND THEY ARE BROKEN AGAIN AND BEING REPLACED AGAIN. REASEARCHING IF THERE IS AFTER MARKET TO FIX PROBLEM WITH THAT DOWEST HAVE THE DEFECT BMW'S REGULATORS HAVE. THE FIX IS ALMOST $2000.00 EACH TIME. THE STEERING ANGLE SENSOR HAS BEEN MALFUNCTIONING AND WAS JUST DIAGNOSED AND ABS AND BRAKE LIGHTS ON..

NHTSA ID
11104867
Incident
Jun 27, 2018
Mileage
70,000 mi
Powertrain (other)
Filed Apr 17, 2018

WHILE DRIVING, I STOPPED AT AN INTERSECTION. WHEN I STARTED TO GO, THERE WAS A LOUD GRINDING NOISE AND THE CAR WOULD NOT MOVE. I HAD TO GET THE CAR PUSHED OUT OF THE INTERSECTION. I TRIED RESTARTING THE CAR AND AS SOON AS YOU PUT IT IN GEAR, YOU HEARD THE GRINDING NOISE. I HAD IT TOWED TO MY LOCAL MECHANIC, UPON HIS INSPECTION, THE FRONT DRIVE SHAFT WAS BROKEN AND THEN DISCOVERED THAT THE INSIDE OF THE TRANSFER CASE WAS ALSO STRIPPED. SO NOW I'M STUCK WITH NO VEHICLE, THOUSANDS OF DOLLARS IN REPAIRS, AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME, THE FIRST WAS IN JANUARY 2017.

NHTSA ID
11088722
Incident
Apr 14, 2018
Mileage
106,000 mi
AirbagsEngine
Filed Apr 11, 2018

WITHIN 24 HOUR OF PURCHASE OF VEHICLE,ITWAS SMOKING WHEN I CONTACT THE DEALER MAD HIM AWARE OF THE CAR ISSUE NOW I HAVE FOUND ATLEAST 6RECALLSON 2003 X5 BMW.RECALL15V318000 RECALL17V047000 RECALLO3V197000.ASWELL ENGINE RECALLS.LOSS OF ENGINE POWERJUST SHUT OFF,SEVERE SMOKE FROM BACK OF VEHICLE.(FILE:///C:/USERS/OWNER/PICTURES/BMW_NEW.PDF) .CAME TO COMPLETE STOP,WHENI FIRST BROUGHT CONCERN TO THE DEALER FROM THE CAR PLACE.IT WAS WITHIN 24 HOURS,THE SELLER CONTACTED ME AND SAID HE HAD A RELIABLE CAR AND I END UP WITH 2003 BMW WITH AT LEAST 8 RECALLS (HTTP://UKCAR.REVIEWS/BMW-X5-E53-LCI-2003-PROBLEMS-RECALLS/).I PURCHASE THE CAR 1-4-18..I CALL THE DEALER ABOUT MY CONCERNS,1-5-18.THE CAR WAS PURCHASE FROM MONETARY CALIFORNIA,I SENT SOME TO PICK THE CAR UP AND THE LOCATION WAS AT MONETARY VALLEY FORD. HIS PHONE NUMBER IS 9519658614. ALSO I PAID 3600 DOLLARS CASH FOR THE CAR AND THE DEALER PUT 2500 ON A DOCUMENT HE GAVE ME .I NOTICE IT AFTER I REGISTER THE BMW.AS WELL THIS DEALER IS IN VIOLATION OF CALIFORNIA LEMON LAW CODE

NHTSA ID
11084493
Incident
Apr 4, 2018
Mileage
130,222 mi
Body & structureEngineFuel system
Filed Sep 7, 2017
Fire reported

DRIVING SLOWLY DOWN STREET, SAW SMOKE COMING FROM FRONT RIGHT UNDER HOOD, PULED OVER TO SIDE, FLAMES VISIBLE COMING FROM HOOD, WITHIN 15 MINUTES, ENTIRE FRONT ON FIRE, FIRE DEPARTMENT CAME WITHIN 5-10 MINUTES, MAJOR FIRE, TOTAL LOSS. ALL THIS TOOK ABOUT 30 MINUTES. FORTUNATELY, NO INJURIES.

NHTSA ID
11022057
Incident
Sep 6, 2017
Mileage
95,000 mi
AirbagsDriver assistance
Filed May 19, 2017

2003 BMW X5 RECALL FOR SERVICE BRAKES, HYDRAULIC, FOUNDATION COMPONENTS, HOSES, LINES/PIPING, AND FITTINGS 2003 BMW X5 RECALL FOR AIR BAGS, FRONTAL, DRIVER SIDE INFLATOR MODULE THE AFFECTED VEHICLES ARE EQUIPPED WITH A DUAL-STAGE DRIVER FRONTAL AIR BAG THAT MAY BE SUSCEPTIBLE TO MOISTURE INTRUSION WHICH, OVER TIME, COULD CAUSE THE INFLATOR TO RUPTURE. THE SPEEDOMETER/ODOMETER STOPS WORKING WHILE DRIVING AND DOESNT GO INTO FIRST GEAR ALSO SHOWS CAR OVERHEATING BUT IT HASNT OVERHEATED. WHEN TURNING IT GOES BACK TO NORMAL THEN RIGHT BACK TO PROBLEM, ALSO THESE TWO ERROR CODES HAVE APPEARED P0600 SERIAL COMMUNICATION LINK AND P1747 CAN-BUS MONITORING

NHTSA ID
10990584
Incident
Apr 2, 2017
Mileage
150,000 mi
Airbags
Filed May 5, 2017

TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10983684
Incident
Sep 1, 2016
Airbags
Filed Apr 26, 2017

TL* THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ID
10980857
Incident
Feb 18, 2017
Powertrain (other)Suspension
Filed Mar 20, 2017

AS I WAS DRIVING MY BMW X5 I STOPPED AT A RED LIGHT AND ONCE THE LIGHT TURNED GREEN I BEGIN TO PRESS THE ACCELERATOR TO MOVE IT DIDN'T MOVE AND IT MADE A LOUD ROWING NOISE. U WAS THEN STUCK IN THE MIDDLE OF THE HWY WITH MOVING TRAFFIC. I TOOK IT TO THE MECHANIC SHOP AND THEY SAID IT WAS THE TRANSFER CASE. HE THEN SAID HE SEE ALOT OF THEM LIKE THAT BEING WORKED ON BECAUSE OF THIS PROBLEM.

NHTSA ID
10967325
Incident
Mar 15, 2017
Mileage
120,000 mi
Airbags
Filed Feb 24, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) FOR THE FRONT DRIVER'S SIDE AIR BAG; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10956730
Incident
Sep 15, 2016
Airbags
Filed Oct 7, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10914803
Incident
Jul 15, 2016
Airbags
Filed Aug 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

NHTSA ID
10899471
Incident
Sep 8, 2015
Body & structureInterior & seats
Filed May 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW X5. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO LOCK WHEN EXITING THE VEHICLE. THE FAILURE RECURRED NUMEROUS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10870873
Incident
Nov 4, 2014
Mileage
75,000 mi

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