Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 BMW X5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 35 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 35, in the owner's own words
Front passenger seat occupancy mat (OC3) problem safety code. Supplemental Restraint System (SRS/AIR BAG SYSTEM) I contacted BMW OF NORTH AMERICA and they stated my 2010 BMW X5 is to old, one way to look at it. I requested assistance and BMW will not help out. I am the original owner and MY VEHICLE is garage kept. This air bag will not deploy and the passenger could be killed and or injured in a accident.
SRS failure on the passenger front seat air bag. BMW has many safety issues with the Code OC3. Passenger seat occupancy mat failure, seat pad requires replacement at a cost of $2,000 BMW is aware and is tone deaf to this safety defect. BMW should care about people possible dying from the airbag failure to deploy.
Passenger Seat Occupancy Mat is not working when a passenger is seated in the car. The result is the SRS Air Bang will not deploy in a auto accident. The vehicle was taken to a BMW Dealer Service Department and all they did was reset the code. The problem never was resolved, because the SRS warming light comes on when there Is a passenger sitting in the passenger seat. I am scared to permit anyone from sitting in the seat. I contacted BMW OF North America and they stated only the 2005-2008 models are being repaired by BMW. INDEPENDENT IMPORTED CAR SERVICE STATED THIS IS A COMMON PROBLEM ON THE 2010 BMW X5 models…….the faulty code is OC3. Please help me, thank you.
The contact owns a 2010 BMW X5. The contact stated that while operating the vehicle with a front-seat passenger in the vehicle, the SRS airbag light remained illuminated, indicating that the front passenger’s side airbag was deactivated. The vehicle was taken to the local dealer who diagnosed that the front passenger’s side seat pad was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN AIR BAG RECALL. AFTER THE VEHICLE WAS REPAIRED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THERE WAS AN UNKNOWN AIR BAG RECALL HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE AND SEAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I GO TO THE DEALER AND THIS DEALER STAY WITH MY WITH MY CAT OVERNIGHT . WHEN I PICKUP MY CAR TGE DEALER NO FUND MY CAR, LATER I SEE ON THE DASH CONTINUE SAY THE SAME WARNING ABOUT RECARD WARNINGS. I CALL NEXT DAY (DEALERSHIP) AND THE DEALERSHIP NO WANT CHECK MY CAR AGAIN ONLY SAY I FIX THE PART STATE SAY NEED FIX. SAY MY CAR NEED MORE PIECE FOR FIX THE PROBLEM ON AIR BAG AND THAT IS NOT TRUE. AND SAY I NEED GO ANOTHER DEALER IAM NOT HAPPY FOR THAT SERVICE. MY CAR , CARFAX, AND HERE (NHTSA) CONTINUE SAY NO REPAIR THE RECALLS ISSUE . I SEND EMAIL THAT DEALER SHIP AND NO RECIEVED ANSWER. BMW OF SCHERERVILLE 1400 US-41, SCHERERVILLE, IN 46375
CONSTANTLY RECEIVE MESSAGE "PASSENGER RESTRAINT SYSTEM MALFUNCTION: FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER."
FRONT PASSENGER SEAT MAT SENSOR FAULTY LEAVING THE FRONT PASSENGER WITHOUT AIRBAG PROTECTION. I'LL INSTALL A BYPASS DEVICE BECAUSE THEY ARE COMMON AND INEXPENSIVE AND AVAILABLE BECAUSE SO MANY BMWS HAVE THIS ISSUE. THE BYPASS DEVICE WILL ALLOW THE PASSENGER AIRBAGS TO DEPLOY WHETHER A PASSENGER IS IN THE SEAT OR NOT. THE YEARS 2006 AND 2007 SAW RECALL ON THE PASSENGER SEAT SENSOR. THIS NEEDS TO BE ADDRESSED.
TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING APPROXIMATELY 65 MPH ON THE HIGHWAY, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER (HENDRICK BMW NORTHLAKE, 10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704)-321-8126), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL LETTER FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AFTER THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REMEDY. THE CONTACT TOOK THE VEHICLE TO ROCKVILLE BMW DEALER LOCATED AT 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852 BUT THE PARTS WERE NOT AVAILABLE AND NO AVAILABILITY DATE. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING VARIOUS SPEEDS, ABNORMAL FUMES ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (LOCATED AT 298 CALLE CARLOS F CHARDON, HATO REY, PR 00919), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKADA RECALL- TRYING TO UNDERSTAND WHY SUCH A IMPORTANT SAFETY RECALL IS TAKING SO LONG TO RECTIFY. I BOUGHT THE VEHICLE NOT KNOWING THIS VEHICLE HAD 3 RECALLS. WE WERE TOLD THAT BMW DOESN'T KNOW WHEN PARTS COULD BE AVAILABLE.
TAKATA INFLATORS AND FUEL PUMP RECALLS. BMW STILL HAS NO FIX FOR THESE ISSUES WHICH IS A TICKING TIME BOMB FOR ANY OCCUPANTS IN THE VEHICLE.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX, 75209) STATED THAT THEY WERE SCHEDULING APPOINTMENTS FOR PARTS WITHIN THE NEXT THREE MONTHS, WHEN THE CONTACT CALLED THREE MONTHS LATER SHE WAS INFORMED THE SAME INFORMATION, AND ALSO MADE AWARE THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED HER VEHICLE SLOWED DOWN WHILE DRIVING ON THE EXPRESSWAY AND THEN STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE SAME DEALER BMW OF DALLAS WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS PERFORMED WERE UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF AUSTIN LOCATED AT 7011 MCNEIL DR, AUSTIN, TX 78729; (512) 343-3500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT NOTIFY A DEALER. THE MANUFACTURER WAS NOTIFIED IN OCTOBER OF 2016. THE MANUFACTURER STATED THAT THE PARTS WERE GOING TO BE SHIPPED IN JANUARY OF 2017 AND THAT A DEALER WOULD CALL THE CONTACT. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG INDICATOR MALFUNCTIONED AND ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SARASOTA BMW OF SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT COULD NOT RECEIVE A LOANER VEHICLE FOR SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 08/31/17 *BF *CN
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF UPDATED 10/12/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. I AM GOING ON NEARLY 2 YEARS SINCE I WAS FIRST NOTIFIED OF THE RECALL. BMW OF SAN RAFAEL KEEPS TELLING ME THEY CANNOT FIX THE AIRBAG PROBLEMS.
TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). HE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BOTH AIRBAGS HAVE BEEN ON THE RECALL FOR OVER A YEAR....ARE THEY NOT REQUIRED TO BE IN THE VEHICLE, BUT WORKING CORRECTLY? TO WAIT FOR A RECALL OVER A YEAR ON SOMETHING SO IMPORTANT IS VERY WRONG! IN ADDITION THERE IS ANOTHER RECALL (OCT 2016) ON A FUEL PUMP "COULD LEAK FUEL DURING REFUELING OR CORNERING" I'VE SET UP A SERVICE APPOINTMENT JAN 20, 2017 AND I'M TOLD NEITHER RECALL ITEMS WILL BE ADDRESSED OR REPAIRED BECAUSE PARTS. I'M ALSO NOT OFFERED A SOLUTION OUTSIDE OF "CAREFULLY MOVE AWAY FROM TRAFFIC" ANYONE DRIVING THE CAR, NEAR THE CAR OR AT THE REFUELING LOCATION IS AT RISK...HOW MANY OF THESE VEHICLES ARE OUT THERE? MORE HAS TO BE DONE!! BMW SHOULD REPAIR THESE ASAP OR HAVE THEM TAKEN OFF THE ROAD. A YEAR IS UNACCEPTABLE *TR
I OWN A 2010 BMW X5 XDRIVE30I, ON MONDAY, NOVEMBER 28, 2016 AT 5:50AM, WHILE THE VEHICLE WAS STATIONARY, IGNITION OFF, KEY IN THE IGNITION, RADIO ON AND REFUELING AT THE GAS STATION, I HEARD A CHIME COMING FROM THE CABIN AND NOTICED THE MESSAGE THAT STATED "RESTRAIN SYSTEM MALFUNCTION AFFECTING THE FRONT PASSENGER AIRBAG" THE MESSAGE ALSO STATED THAT THE MALFUNCTION WOULD LIMIT THE INFLATOR, TENSSIONER AND ANOTHER COMPONENT WHICH I DO NOT RECALL NOW, TO PROPERLY INFLATE THE PASSENGER SIDE AIRBAG. I MADE SOME INQUIRING ON LINE AND FOUND THAT THIS IS A COMMON PROBLEM WITH DIFFERENT MODELS OF BMWS, AS WELL AS OTHER BRANDS. I CONTACTED BMW USA AND WAS TOLD THAT THERE WAS A RECALL FOR THE DRIVER SIDE AIRBAG BUT NOTHING FOR THE PASSENGER SIDE. MY VEHICLE ONLY HAS 85,000 MILES, RELATIVELY NEW, FOR A BMW, AND IS FACING THIS TYPE OF MALFUNCTION. I BELIEVE THAT AN INVESTIGATION SHOULD BE LAUNCHED BY YOUR AGENCY AND EXPLORE THE POSSIBILITY OF ISSUING A RECALL TO FORCE BMW USA TO TAKE RESPONSIBILITY IN THIS MATTER. THESE TYPE OF REPAIRS ARE VERY PRICEY AND SHOULD BE COVERED BY BMW, SINCE ITS HAPPENING TO SO MANY MODELS AND AROUND THE SAME AMOUNT OF MILES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT..UPDATED 01/04/17 *BF*DT *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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