2010 BMW X5 Fuel system Problems

My husband and I brought our 2010 X5 (VIN ), mileage: to BMW of El Cajon on 09/29/2025 for a recall service. Before the recall repaire, the vehicale was in normal working condition: -No check engine lights or warning indicators -No unusual noises -Fully drivable on a daily basis After the recall was completed, the dealership informed me that: -multiple check engine/warning lights appeared -The vehicle developed a very loud/high pitch noise -They do not recommend driving the vehicle in its currently condition. They did not warn us about his initial, they did after informed them we do not feel safe driving the car in this condition. The dealership explained this happened because they had open a valve to perform the recall, which they claim disturbed "sludge". They are now refusing to correct the problem unless we pay out of pocket. The issue did not exist before the recall and occurred only as a direct result of the recall repair. The recall left my car unsafe and undriveable, and I am being told to pay for a problem that only arose due to a federally mandated recall work. The recall resulted in a vehicle that is no longer safe to drive, with multiple warning lights and severe engine noise. The dealers refusal to fix this without charing me undermines the purpose of a recall, which is to ensure safety at no cost to the owner. I ask NHTSA to investigate this matter and ensure BMW and its dealerships perform recall repairs properly, at no cost to consumers, and do not return vehicles in unsafe conditions.

NHTSA ID

11690652

Incident

Sep 30, 2025

The contact owns a 2010 BMW X5. The contact stated while starting the vehicle, after several minutes the vehicle failed to turn off as needed. There was no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that metal shavings were found in the engine, and the oxygen heat sensor had failed. The vehicle was repaired. The contact advised the previous owner was notified of NHTSA Campaign Number: 16V746000 (FUEL SYSTEM, GASOLINE). The contact was not aware of the recall notification. The contact stated that the prior owner had the recall repair performed; however, the failure occurred. The manufacturer was not notified of the failure. The failure mileage was 127,911.

NHTSA ID

11660377

Incident

Mar 28, 2025

Mileage

127,911 mi

The contact owns a 2010 BMW X5. The contact stated that the vehicle had been parked and unoccupied for almost twelve hours, upon returning to the vehicle the battery was completely drained. The vehicle was jumpstarted and then driven to the residence. The contact stated that while pulling into the driveway at the residence, he smelled something hot coming from the vehicle. The contact exited the vehicle and saw flames underneath the vehicle. The contact stated that the flames were coming from the fuel filter heater. The contact removed several items from the vehicle before connecting a nearby garden house and extinguished the fire. No injuries were sustained. The Fire Department was not notified of the fire. A Police report was not filed. The contact stated that the vehicle was no longer drivable. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 13V339000 (FUEL SYSTEM, DIESEL); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 148,000.

NHTSA ID

11628276

Incident

Nov 30, 2024

Mileage

148,000 mi

Been having issues with the car for over a month, changed water pump thermostat fuel pump, but it still would crank, got another diagnostic and now I have an engine leak, and FRM ) a serious electrical problem, I feel like some of these things should have been done before the dealer sold the car, I’m asking for help, with getting my car fixed or replaced

NHTSA ID

11531143

Incident

Jun 29, 2023

Electric fuel going on.

NHTSA ID

11529761

Incident

May 11, 2023

Ongoing issues with the engine and turbochargers in this SUV. Give no warning of an issue and lose power while driving. Replaced one of the turbocharges in 2017. The car is now smoking, smells like something is burning, using a lot of oil, and losing power, and now being told both turbocharges need to be replaced. Dealer, Downtown BMW in Denver, CO who did repairs in 2017 on turbo did not report the previous repairs in car repair history.

NHTSA ID

11487892

Incident

Sep 23, 2022

I GO TO THE DEALER AND THIS DEALER STAY WITH MY WITH MY CAT OVERNIGHT . WHEN I PICKUP MY CAR TGE DEALER NO FUND MY CAR, LATER I SEE ON THE DASH CONTINUE SAY THE SAME WARNING ABOUT RECARD WARNINGS. I CALL NEXT DAY (DEALERSHIP) AND THE DEALERSHIP NO WANT CHECK MY CAR AGAIN ONLY SAY I FIX THE PART STATE SAY NEED FIX. SAY MY CAR NEED MORE PIECE FOR FIX THE PROBLEM ON AIR BAG AND THAT IS NOT TRUE. AND SAY I NEED GO ANOTHER DEALER IAM NOT HAPPY FOR THAT SERVICE. MY CAR , CARFAX, AND HERE (NHTSA) CONTINUE SAY NO REPAIR THE RECALLS ISSUE . I SEND EMAIL THAT DEALER SHIP AND NO RECIEVED ANSWER. BMW OF SCHERERVILLE 1400 US-41, SCHERERVILLE, IN 46375

NHTSA ID

11320195

Incident

Apr 3, 2020

I HAVE BEEN HAVING CHECK ENGINE LIGHT (CEL) PROBLEMS FOR YEARS. HAVE BEEN TOLD IT WAS FROM THE EGR SYSTEM. BMW FIRST CHARGED ME OVER $1500 FOR A REPAIR THAT DID NOT WORK. THEN THEY REPLACED THE WHOLE SYSTEM AND SAID IT WAS "UNDER WARRANTY" WHEN THE PROBLEM RESURFACED . NOW THE DIAGNOSTICS ARE AGAIN SAYING THE EGR SYSTEM IS FAULTING AND CAUSING THE CEL AGAIN. I FEEL BMW NEEDS TO RECALL THIS SYSTEM AND CONTINUALLY REPAIR IT AS IT IS AN ENGINEERING FAULT OF THEIRS

NHTSA ID

11230829

Incident

Jun 6, 2015

Mileage

40,000 mi

CAR AT 44K MILES REPORTED STALLING WHILE DRIVING. DEALER DIAGNOSED ECCENTRIC SHAFT SENSOR FAILURE. I HAVE CONTACTED BMW OF NORTH AMERICA AND MY CAR IS PRESENTLY IN THE DEALERHIP FOR A SECOND RECALL OVER 3 MONTHS. THIS IS NOT A MAINTENCE ISSUE. I FEEL IT IS A PRODUCT FAILURE. I HAVE REQUESTED RELIEF FROM THIS MASSIVE EXPENSIVE AND HAVE ASKED TO BE ALLOWED TO PURCHASED AN EXTENDED SERVICE WARRANTY AT A DISCOUNTED PRICE. NO RESPONSE AS OF YET.

NHTSA ID

11185008

Incident

Nov 8, 2018

Mileage

44,000 mi

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE BATTERY FAILED WITHOUT WARNING. THE FAILURE ONLY OCCURRED WHEN THE VEHICLE HAD BEEN PARKED IN BELOW FREEZING TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V339000 (FUEL SYSTEM), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED. THE FAILURE MILEAGE WAS 57,000. *TT *TR

NHTSA ID

11074047

Incident

Feb 6, 2018

Mileage

14,000 mi

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING 30 MPH, THE ENGINE SHOOK, SMOKE APPEARED, AND THE ENGINE STALLED. THERE WAS NO FIRE. THE ENGINE MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BMW OF DENVER DOWNTOWN (1040 S COLORADO BLVD, DENVER, CO 80246 (303) 954-4856) WHERE IT DIAGNOSED THAT THE SECONDARY FUEL PUMP AND THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,220.

NHTSA ID

11029977

Incident

Feb 15, 2013

Mileage

53,220 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING VARIOUS SPEEDS, ABNORMAL FUMES ENTERED THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (LOCATED AT 298 CALLE CARLOS F CHARDON, HATO REY, PR 00919), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11018920

Incident

Mar 30, 2017

Mileage

48,000 mi

TAKADA RECALL- TRYING TO UNDERSTAND WHY SUCH A IMPORTANT SAFETY RECALL IS TAKING SO LONG TO RECTIFY. I BOUGHT THE VEHICLE NOT KNOWING THIS VEHICLE HAD 3 RECALLS. WE WERE TOLD THAT BMW DOESN'T KNOW WHEN PARTS COULD BE AVAILABLE.

NHTSA ID

11016294

Incident

Jun 30, 2017

TAKATA INFLATORS AND FUEL PUMP RECALLS. BMW STILL HAS NO FIX FOR THESE ISSUES WHICH IS A TICKING TIME BOMB FOR ANY OCCUPANTS IN THE VEHICLE.

NHTSA ID

11013054

Incident

Aug 3, 2017

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (BMW OF DALLAS, 6200 LEMMON AVE, DALLAS, TX, 75209) STATED THAT THEY WERE SCHEDULING APPOINTMENTS FOR PARTS WITHIN THE NEXT THREE MONTHS, WHEN THE CONTACT CALLED THREE MONTHS LATER SHE WAS INFORMED THE SAME INFORMATION, AND ALSO MADE AWARE THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED HER VEHICLE SLOWED DOWN WHILE DRIVING ON THE EXPRESSWAY AND THEN STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE SAME DEALER BMW OF DALLAS WHERE THE VEHICLE WAS REPAIRED BUT THE REPAIRS PERFORMED WERE UNKNOWN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11006695

Incident

Mar 31, 2016

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SARASOTA BMW OF SARASOTA, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THE CONTACT COULD NOT RECEIVE A LOANER VEHICLE FOR SIX MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 08/31/17 *BF *CN

NHTSA ID

10995496

Incident

Dec 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/21/17 *BF UPDATED 10/12/2017*JS

NHTSA ID

10980511

Incident

Mar 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE HESITATED TO START. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,800. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10979268

Incident

Mar 19, 2016

Mileage

69,800 mi

I PURCHASED A CAR IN 2/4/2017, ON SECOND DRIVING, THE CAR STALL ON THE GREEN LIGHT. I DID CONTACT DEALERSHIP NAMED SHARPEST RIDES, TO ASK WHAT CAUSE THE PROBLEM, AS THEY TOLD ME TO DROP CAR AT THEIR PLACE TO INVESTIGATE AND DIAGNOSIS. I DID DROP, AFTER DAY THEY CONTACT ME AND MENTIONED THAT THEY CANNOT DUPLICATE THE PROBLEM, BECAUSE NOT ENOUGH TOOLS, SO THEY REFER TO BMW OF DENVER DOWNTOWN. THE BMW DEALER DID TEST AND DIAGNOSIS OF COUPLE DAYS AND RESPOND WITH "WE CANNOT DUPLICATE OF PROBLEM", SO THEY RETURN MY CAR TO ME WITH UNSAFE CONDITION. AFTER WHILE I STARTING HAVE SAME PROBLEM WITH STALL ENGINE IN THE MIDDLE OF ROAD, AT PARKING LOT, OR ONE DAY WASN'T EVEN START ENGINE, OR WHEN CAR STALL AND I AM LUCKY THE GUY DIDN'T HIT ME IN THE BACK, BUT HE DID HORNED ON ME, SHOWED ME FINGER, AND SO ON. I DID CONTACT MULTIPLE TIMES WITH DEALERSHIPS, WITH CORPORATE HEADQUARTER AT US NORTH AMERICA AND DID HAVE A CHANCE OPEN A CASE, HAVE A CHANCE TALK TO SUPERVISING, BUT EVERYONE SAYING TO ME BECAUSE CAR DIDN'T SHOWED ERROR MASSAGE AND THEY CANNOT DUPLICATE PROBLEM THEY WONT REPLACE FUEL PUMP, EVEN THEY KNEW THIS IS A FUEL PUMP CAUSING A PROBLEM. IN ADDITION, THEY DID RECALL 136000 FUEL PUMP, BUT THEY DIDN'T WANT CHANGE NOW, AND I DID TRY EXPLAIN THEM EVERYDAY WE ARE ON THE ROAD, WE MUST KEEP OUR LIFE SAFE AND KEEP OUR ENVIRONMENT SAFE, BUT THEY STILL TELLING ME WE CANNOT DUPLICATE A PROBLEM. MY CAR WAS A SECOND TIME AT SAME DEALERSHIP ON 4/72017 WITH SAME PROBLEM, AND THEY STILL TELLING ME EVERYTHING FINE WITH YOUR CAR, JUST DRIVE, I HAVE FOUR WITNESS THAT CAN VERBALLY IN WRITING PROOF THAT MY CAR STALL. MAYBE THE CAR IS DRIVE-ABLE BUT UNSAFE, BECAUSE YOU CANNOT PREDICT WHERE IT CAN BE STOP. PLEASE REVIEW AND SEE IF MANUFACTURE OR DEALERSHIP FOLLOWING ON ALL SAFETY PROCEDURE TO LET PEOPLE DRIVE IN HIGH RISK AND DANGEROUS OF LIFE ON ROAD. PLEASE CALL ME [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10971997

Incident

Apr 7, 2017

Mileage

62,340 mi

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). HE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10960046

Incident

Feb 5, 2016

BOTH AIRBAGS HAVE BEEN ON THE RECALL FOR OVER A YEAR....ARE THEY NOT REQUIRED TO BE IN THE VEHICLE, BUT WORKING CORRECTLY? TO WAIT FOR A RECALL OVER A YEAR ON SOMETHING SO IMPORTANT IS VERY WRONG! IN ADDITION THERE IS ANOTHER RECALL (OCT 2016) ON A FUEL PUMP "COULD LEAK FUEL DURING REFUELING OR CORNERING" I'VE SET UP A SERVICE APPOINTMENT JAN 20, 2017 AND I'M TOLD NEITHER RECALL ITEMS WILL BE ADDRESSED OR REPAIRED BECAUSE PARTS. I'M ALSO NOT OFFERED A SOLUTION OUTSIDE OF "CAREFULLY MOVE AWAY FROM TRAFFIC" ANYONE DRIVING THE CAR, NEAR THE CAR OR AT THE REFUELING LOCATION IS AT RISK...HOW MANY OF THESE VEHICLES ARE OUT THERE? MORE HAS TO BE DONE!! BMW SHOULD REPAIR THESE ASAP OR HAVE THEM TAKEN OFF THE ROAD. A YEAR IS UNACCEPTABLE *TR

NHTSA ID

10945770

Incident

Jan 17, 2017

TL* THE CONTACT OWNS A 2010 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A FUEL AND SMOKE ODOR WAS PRESENT. IN ADDITION, BLACK SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10940121

Incident

Dec 14, 2016

Mileage

89,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT..UPDATED 01/04/17 *BF*DT *TR

NHTSA ID

10927717

Incident

Feb 5, 2016

TL* THE CONTACT OWNS A 2010 BMW X5. WHILE DRIVING AT VARIOUS SPEEDS, FUEL WAS LEAKING UNDER THE FRONT OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING COVER CASES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

NHTSA ID

10789951

Incident

Sep 12, 2015

Mileage

82,000 mi

PASSENGER DOOR GOT LOCKED - UNABLE TO OPEN. DELER HAD TO TAKE DOOR OUT TO FIX. THIS MAJOR SAFETY ISSUE WITH VERY EXPENSIVE REPAIR FROM BMW DEALER. GOT ENGINE LIGHT FOR DIESEL FUEL TANK SENSOR. BMW TOLD ME TO TAKE TWO MONTH TO GET PART FROM GERMANY. WAITING FOR PART AND HIGH REPAIR BILL. AGAIN GOT ENGINE LIGHT FOR OTHER REASON. I AM COM EARN ABOUT SAFEST OF MY 2010 BMW X5 DIESEL MODEL AND LIKE HELP FROM NHTSA. THANKS.

NHTSA ID

10778545

Incident

Jun 27, 2015

Mileage

66,000 mi