Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2015 Buick Enclave submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 105 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 105, in the owner's own words
The contact owns a 2015 Buick Enclave. The contact stated while driving at an undisclosed speed, the front passenger's side air bag unintendedly deployed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2015 Buick Enclave. The contact stated that while driving at an undisclosed speed, the driver's and passenger's side roof air bags independently deployed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the front driver's side and front passenger's side seat belts had seized. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,282.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was notified via USPS mail by GM 06/2023 regarding a recall (N232404980 / 23V334) & parts not being currently available. I received a follow-up USPS mail by GM 03/2024 regarding the same recall & parts now being available. I followed up with my Buick dealer 05.24.2024 to request a service appointment. I was told the parts were NOT available & the only way for my vehicle to get fixed was by setting up a "placeholder" appointment to get the parts ordered. This "placeholder" was scheduled for 10.31.2024. I hadn't heard anything & reached back out to the dealer on 08.09.24 & was told the part is still not available & still on order. My vehicle is an older model Buick Enclave (2015) & this is safety recall that can't be completed 1 & 1/2 years AFTER notification (6 months after telling me the parts WERE available). This is getting ridiculous to have to wait to have a SAFETY recall, especially as the issues are more prevalent in older models. And this is also hindering my ability to trade in/resell my vehicle since it's an OPEN recall.
The contact owns a 2015 Buick Enclave. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V44000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hennessy Buick GMC (7261 Jonesboro Rd., Morrow, GA 30260); and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The failure mileage was approximately 50,000. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
GM Recall N232404980: I was sent a letter in June 2023 about this recall, which stated parts were not currently available to replace the airbag. The letter states that GM will contact me when the part becomes available. On May 8, 2024 I called my local GM dealer to ask about the status of this recall. The dealer said they would have to special order the part and would notify me when it was available. The dealer never notified me and on May 28, 2024 I called the dealer, they checked, and the part had come into the dealership. Today I had the new airbag installed at the dealership. Had I not followed up on this recall I may never have been notifed that the replacement was available. This is totally unaccepable and GM should be held responsible.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The recall was discovered on March 25 by my car insurance company. We stopped driving the vehicle since it is unsafe to drive it until recall is remidied with a new part. I have called GM 3 times as well as 3 different dealerships. GM and one dealership mentioned the vehicle is actually safe to drive its just if you got in accident that it would be a concern! Noone can say when these parts will be in and its already been 3 weeks. The dealerships refuse to offer a loaner and when asked about reimburse for a rental they said to call GM. Gm refused to reimburse for a rental since my car is paid for and out of their warranty. GM nor the dealerships are actually doing anything to fix the car or offer transportation that is safe until it can be fixed.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was in a car accident on 10/31/2023. the air bags did not deploy and the seat belt (Pretensioners) did not engage as a result of this high impact force. Esis- General Motors inspected the vehicle and provided the crash data retrieval report, attached. There were no problems prior to the accident.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2015 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
This recall has been an issue since the middle of last year. I have called Buick several times and I am still being told that, "there is no remedy". It is unsafe for me to drive my children around in a vehicle with an airbag issue. This is serious and I would think a recall that can cause serious injury or death would have been taken care of already.
The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .