Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2015 Buick Enclave submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
The entire audio system went out, including the radio, blinkers, lane detection, crash detection, back up indicators, OnStar, anything related to any kind of sound whatsoever to the vehicle does not work. The issue that we have discovered is the wiring harnesses in the doors are filling with water and shorting the entire system.
I started my car at a CVS parking lot. When I made a turn, the car was out of control and I couldn't stop or turn the car. My car hit other three cars in the parking lot and finally stopped. The OBD-II code check later indicated a "Engine misfire detected". I once got a recall letter from GM for the following issue. Not sure if this accident is related to this issue. "Inoperative purge solenoid that could lead to excessive fuel vapors entering the combustion chamber from the fuel tank. This condition could result in no start, idle stall and possible drivability issues such as hesitation." The good thing is nobody got hurt in this accident.
While @ highway speed, steering wheel shudders & takes over driving, (@ random times).
Hello, I’m writing concerning my Buick Enclave 2015. We have had it to dealership for side detection system failure in the past & are now incurring the same failure again! This is a big safety concern & hazard. Poor workmanship on General Motors/Buick.
While driving at highway speed, Service Traction Control/Stabilitrak warning comes on. Vehicle slows and if driver attempts to accelerate (using accelerator pedal), it causes severe lurching of vehicle. This makes the vehicle basically undrivable while in the middle of traffic. You must use emergency measures to pull over (potentially across multiple lanes) off the road and while trying to do that, you are in a very high risk state of being hit. The problem is reproduceable. The manufacturer and dealer service centers are aware of this problem and it has been reported by many owners of GM vehicles since at least 2010. Search the internet and you will find hundreds of incidents being reported.
Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and the lower controls (heated seats, gate lift etc.) would not work, also the turn signal noise would go in and out. Tachometer and speedometer were slightly impacted. Monday I stopped at the dealer after making sure the battery connection was good- there has been no fluctuation of power according to the gauge or even how the items are alerting and the fact my door panel buttons to lock and unlock were not working. They were unable to detect an error with their handheld device even though all those alerts were going across the screen. Appt set for 10/20 at noon to go on the big computer (and probably cost my car payment just to see what is wrong) Today (I only have one car and was not offered a loaner even though we agreed it was a safety issue) the traction control light came on and off, the speedometer and tachometer were greatly impacted, the rear camera stated it needed servicing, my liftgate will not work even using the rear handle and sounds like there may be impact in the drivetrain happening as the gear select icon stayed on R for over 500 feet driving forward. There was no hard start, cold day or jump given- also compass is not working either. The radio will randomly say communication system is not working/connecting which appears to impact my OnStar. I have seen other issues for this year online and very concerned what electrical item it is going to impact next. I have children (K and college) and it is bad enough I HAVE to use my car to get to work. This will happen in park or going down the road at 55/60 and every speed between.
BLIND SPOT WARNING LIGHT STAYS CONTINUOUSLY LIT IN BOTH MIRRORS; POWER STEERING IS COMPLETELY OUT. VEHICLE IS ALMOST UNDELIVERABLE AT THIS POINT. VERY HARD TO TURN. HAVE HAD FLUIDS, BASIC MAINTENANCE CHECKED. TOLD IT COULD BE THE ELECTRONIC POWER STEERING SENSOR OR THE THE POWER STEERING PUMP
WHILE DRIVING MY 2015 ENCLAVE THE VEHICLE JERKS AND THE ENGINE LIGHT COMES ON. THEN STARTS RATTLING AND STEERING WHEEL LOCKS AND MY SPEED REDUCES TO 40, 25 THEN 10-5 MILES PER HOUR, THE WARNINGS READ ENGINE POWER REDUCED, TRACTION CONTROL OFF, SERVICE STABILLITRAK. I PULL MY CAR ON THE SIDE OF THE STREET, WAIT A FEW MINUTES AND SOMETIMES TURN ON MY CAR AND RATTLES AGAIN. NEED TO WAIT A FEW MORE MINUTES AND THE STARTS, THE ENGINE LIGHT STAYS ON FOR A FEW MINUTES, MAYBE COUPLE HOURS OR FOR A DAY AND THEN CLEARS UP. I TOOK IT TO MY MECHANIC AND NO CODES CAME UP. MY MECHANIC SUGGESTED TO DO A FULL SERVICE ON MY CAR WHICH I DID AND STILL HAPPENING. THIS HAS HAPPENED SEVERAL TIMES, WHILE I'M ON HIGHWAY OR CITY STREETS. . VERY, VERY DANGEROUS. THE VIDEO AND PICTURES PROVIDED ARE FROM MARCH/02/20, BUT I HAVE THIS PROBLEM SINCE FALL LAST YEAR( IS WHEN I FIRST TOOK IT TO MY MECHANIC AND PERFORMED A FULL SERVICE, PICTURE PROVIDED) AND LAST TIME HAPPENED TO ME WAS JUNE/15/2020. *TR
CAR SHUTS OFF LOSE POWER GOING 70 MILES A HOUR ON HIGHYAY WE FILED A COMPLAINT BACK JANUARY 2019 PROBLEM STILL HAPPENS JUST LAST WEEK IT HAPPENED AGAIN WERE GONNA GET HURT SOONER OR LATER IF NOT FIXED THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED. ON TWO SEPARATE OCCASIONS, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING TO APPROXIMATELY 10 MPH. IN ADDITION, AN UNKNOWN WARNING INDICATOR ILLUMINATED. AFTER DRIVING THE VEHICLE FOR A WHILE, IT REGAINED SPEED AND WAS ABLE TO BE DRIVEN NORMALLY. THE CONTACT TOOK THE VEHICLE TO CONLEY BUICK GMC (LOCATED AT 800 CORTEZ RD W, BRADENTON, FL 34207, 941-755-8531), BUT THEY WERE UNABLE TO LOCATE A DIAGNOSTIC CODE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.*DT CONSUMER STATED PROBLEM STILL PERSISTS.*JB
CAR LOSES SPEED FROM 70 DOWN TO 10 ON EXPRESSWAY THIS IS A LIFE THREADING PROBLEM ALMOST GOT REAR ENDED ON EWAY NO WHERE TO PULL OFF AN DARK OUT BEEN TO DEALER IN NOVI MICHIGAN 2 TIMES CAR DID SAME THING ON WAY TO FLORIDA NO READ OUT CODES SHOW ON TRACKING I THINK GM SHOULD FIX THIS PROBLEM FREE OF CHARGE BEFORE SOME 1 GETS KILLED.*DT*JB
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IN NEUTRAL, IT SUDDENLY ACCELERATED AT A HIGH SPEED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN POSITION. THE CONTACT ATTEMPTED TO APPLY THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED THE EMERGENCY BRAKE AND THE PASSENGER TURNED OFF THE IGNITION. THE CONTACT DROVE THE VEHICLE HOME. WHILE DRIVING TO LUTHER BROOKDALE CHEVROLET (LOCATED AT 6701 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, 612-326-3850), THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
SERVICE SIDE DETECTION SYSTEM . SIDE AND REAR ALERTS DO NOT WORK. NOTICE COMES UP ON DASHBOARD EVERY TIME I START THE CAR. HAPPENED 200 MILES AFTER WARRANTY IS OVER AT 50,000 MILES.
WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.
TUESDAY, 7/18/2017. I WAS COMING OVER A SMALL DECLINE ON LOCAL ROAD IN EAST BRUNSWICK, NJ. I APPLIED THE BRAKES AND CAME UPON THE TRAFFICS LIGHT AND TRAFFICS AHEAD AND THE VEHICLE SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I DID NOT HAVE ENOUGH TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME WHICH CAUSED THAT VECHILE TO HIT ANOTHER. MY VEHICLE ACCELERATED VS BRAKING WHEN APPLYING THE BRAKES. APPLYING THE BRAKE HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?.
2015 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT END COLLISION ALERT SYSTEM IS DEFECTIVE AND DOES NOT FUNCTION IN ACCORDANCE WITH OPERATIONAL CRITERIA AS SET FORTH IN THE OWNER'S MANUAL. *SMD THE CONSUMER STATED HE AS WELL AS THE SALES AND SERVICE PERSONNEL REPEATEDLY ATTEMPTED TO TEST THE WARNING SYSTEM. HOWEVER, ALL INITIAL TESTING WAS UNSUCCESSFUL AS THERE WERE NO YELLOW OR RED LIGHT WINDSHIELD WARNING SIGNALS RESPONSE UNDER MULTIPLE TESTING CONDITIONS. IT WASN'T UNTIL THE SECOND TIME, THE PERSONNEL TESTED THE WARNING SYSTEM THAT THERE WAS ANY INDICATION THAT THE RED FLASHING ALERT SYSTEM ON THE WINDSHIELD WAS EVEN PARTIALLY OPERATIONAL. FURTHER, THERE WAS NO INDICATION THAT THE YELLOW FLASHING SIGNAL ON THE WINDSHIELD, WHICH WAS SUPPOSED TO ACTIVATE WHEN THE DRIVER IS FOLLOWING TOO CLOSELY WAS OPERATIONAL AT ANY TIME DURING THE TESTING. ALSO, AT THE TIME OF TESTING, THE RED LIGHT ALERT SIGNAL ON THE WINDSHIELD DID NOT ACTIVATE UNTIL THE VEHICLE AHEAD WAS APPROACHED AT A SPEED OF 25 MPH IN EXCESS OF THE LEADING VEHICLE SPEED AND ONLY WHEN THE APPROACHING VEHICLE WAS WITHIN 10 FEET OF THE REAR OF THE LEADING VEHICLE. *JB A GENERAL MOTORS FIELD ENGINEER COMPLETED A RIDE ALONG WITH THE CONSUMER TO DEMONSTRATE PROPER FUNCTION OF THE FORWARD COLLISION ALERT SYSTEM, AND IT WAS DETERMINED THE SYSTEM WAS OPERATING AS INTENDED. UPDATED 05/31/16.*JB
TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. WHILE THE VEHICLE WAS IDLING IN THE DRIVEWAY, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE VEHICLE DROVE THROUGH A NEIGHBOR'S DRIVEWAY AND YARD. THE CONTACT MANAGED TO PLACE THE GEAR IN NEUTRAL AND THEN IN PARK. THE ENGINE CONTINUED TO REV WHILE IN PARK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT NOTIFIED A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT NOTHING WAS WRONG WITH THE VEHICLE AND THERE WERE NO RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT HAD NOT RESPONDED. THE FAILURE MILEAGE WAS 8,000...UPDATED 06/01/16 *BF ....UPDATED 06/15/16 *BF *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .