RoadVitals

2017 Buick Enclave Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
179
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
7
Reports on file since Mar 2, 2017

What this page shows

Our database holds 179 NHTSA owner-reported complaints for the 2017 Buick Enclave. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 179 · page 1 of 8

Driver assistanceElectricalInterior & seats
Filed Aug 6, 2026

The contact owns a 2017 Buick Enclave. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The door locks independently latched and unlatched. In addition, the traction control error message was displayed. The vehicle was taken to the dealer where it was diagnosed with wiring harness failure. The contact was informed that the wiring harness needed to be replaced. The vehicle was in the process of being repaired. The contact was informed that the failure was associated with a power steering fluid leak. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 100,000.

NHTSA ID
11755312
Incident
Jul 30, 2026
Mileage
100,000 mi
Airbags
Filed May 15, 2026

We keep getting notifications that our 16 yr/old daughters car has an airbag safety recall with communication on it about how "quick" and "easy" it is to have the airbag recall repaired but it is ALL LIES! We have been waiting almost 1 year and the dealerships still can't get a replacement airbag from the manufacturer 's to do said replacement. This is insane and unethical. They are playing with people's lives knowing full well that the average consumer can't fix this or just go buy a new car. I want justice!

NHTSA ID
11738188
Incident
Jun 2, 2025
Electrical
Filed Mar 19, 2026

Odometer Fraud. The contact purchased a 2017 Buick Enclave. The contact stated that the check engine warning light was illuminated. The contact attempted to have the vehicle serviced at the dealer, but services were declined. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 92,000, and at the time of obtaining a Carfax report, it was discovered that the mileage was 95,015. The vehicle was taken to an independent mechanic for service, but was not repaired. The State Attorney General was contacted, but no additional assistance was provided.

NHTSA ID
11725463
Incident
Oct 10, 2025
Mileage
95,015 mi
Body & structure
Filed Mar 11, 2026

> Failed component is the front sun roof window > The shattering of the glass sounded like a bullet coming through the roof of the car. Sprayed me with glass from the implosion. I was in heavy rush hour traffic. >There are several complaints about the sun roof window just shattering. > Not at this time. >No warning or cracks in the sun roof were observed. > I was driving on the Highway at 60 mph and the front sun roof window just shattered and sprayed me with glass.

NHTSA ID
11723536
Incident
Mar 11, 2026
BrakesPowertrain (other)Suspension
Filed Feb 15, 2026

Shortly after purchasing my 2017 enclave premium around 60000 I noticed a problem that felt like vehicle's tires were skipping when making sharp turns. Upon my own extensive research (as I didn’t have time money and couldn’t go won’t vehicle) discovered a clutch pack needed replaced. This is after replacing the battery and brakes nit even a month after buying. Later after taking it for an oil change I received a report stating the rear differential was cracked and power steering rack needed replaced. While driving in rush hour traffic one day all power steering was lost with no explanation. Still having problems with tire pressure monitor replacing multiple tire stems and tires. Won’t start after filling with gas or is stuck in crank position trying to start when it finally dies it wants to stall out. Currently headlights are flickering with no known cause. Oh and the driver heated seat stopped working right after purchase. I’m at a huge loss with repairs costing more than the worth of a vehicle that continues to have serious issues even after fixing the problem it seems to repeat itself. Owe too much to trade in. All these problems are known to occur I cannot believe this isn’t a lemon or recalled parts. If not in enclave same thing happens in similar vehicles made by sane manufacturers during the same years. I will never purchase another GMC nor purchase from Toyota who failed to help after purchase.

NHTSA ID
11718078
Incident
Jul 15, 2024
Airbags
Filed Jan 29, 2026

Responded to a Recall notice on passenger air bag in August 2025. Have had vehicle to GM dealership many times. They can't fix it. And won't call me back. Have called Buick direct and they are also having trouble with the dealership. But the service employees at Buick have been very helpful. This is a safety issue and haven't driven my Buick much since August. I'm elderly and feel i may be being abused. Thanks for any help.

NHTSA ID
11714164
Incident
Aug 8, 2025
Airbags
Filed Oct 10, 2025

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue after being contacted several times. The contact had not experienced a failure.

NHTSA ID
11692530
Incident
Jun 15, 2023
Airbags
Filed Jul 18, 2025

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11674556
Incident
May 18, 2023
Airbags
Filed Jul 15, 2025

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted regarding the recall repair and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11673611
Incident
Jul 15, 2025
Airbags
Filed Apr 15, 2025

The contact owns a 2017 Buick Enclave The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11654755
Incident
Apr 15, 2025
Airbags
Filed Apr 7, 2025

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11653292
Incident
Apr 7, 2025
Airbags
Filed Dec 27, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) however, the contact was told the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11632645
Incident
Jun 5, 2023
Mileage
48,000 mi
Seat belts
Filed Dec 11, 2024

Seat belt became detached from the seat on the drivers side where it attaches to the left hand side of the seat.

NHTSA ID
11630074
Incident
Dec 9, 2024
Airbags
Filed Nov 12, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer-scheduled an appointment but informed the contact that the part was rejected. The contact called Stocker GMC (273 Benner Pike, State College, PA 16801) and Thomas Johnstown Buick GMC Sales (750 Eisenhower Blvd., Johnstown, PA 15904) and was informed that the parts were available, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11624662
Incident
Jan 1, 2020
Airbags
Filed Oct 25, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11621893
Incident
Oct 25, 2024
Airbags
Filed Oct 9, 2024

The contact owns a 2017 Buick Enclave. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was informed that she would receive a call once parts were available. The contact received a letter stating that parts were now available; however, several dealers informed the contact that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11618861
Incident
Jul 1, 2021
Airbags
Filed Sep 27, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

NHTSA ID
11616847
Incident
Sep 27, 2024
Driver assistanceEngine
Filed Sep 13, 2024

The contact owns a 2017 Buick Enclave. The contact stated while driving at approximately 50 MPH, the vehicle was vibrating, with the electronic stability warning light illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The independent mechanic had not diagnosed or repaired the vehicle. The contact stated that the vehicle had experienced intermittent engine failure prior to the vehicle stalling. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.

NHTSA ID
11614459
Incident
Sep 2, 2024
Mileage
170,000 mi
Airbags
Filed Aug 20, 2024

This recall has been open since June 2023 without remedy. I have been waiting a remedy to trade the car in on a newer vehicle. However, the dealership will not pay me fair value since the car cannot be resold until the recall is resolved. This is criminal and needs to be resolved immediately.

NHTSA ID
11609677
Incident
Jun 1, 2023
Airbags
Filed Aug 19, 2024

See attached document for complaint

NHTSA ID
11609326
Incident
May 29, 2024
Airbags
Filed Aug 16, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11608952
Incident
Aug 16, 2024
Airbags
Filed Aug 15, 2024

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID
11608667
Incident
May 10, 2023
Airbags
Filed Aug 9, 2024

See attached document for complaint

NHTSA ID
11607498
Incident
Apr 19, 2024
AirbagsInterior & seats
Filed Aug 7, 2024

See attached document for complaint

NHTSA ID
11607062
Incident
Apr 11, 2024
Airbags
Filed Aug 7, 2024

See attached document for complaint

NHTSA ID
11607051
Incident
Jun 1, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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