Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Buick Lacrosse submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module
SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF
WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR
I WAS ON THE HIGHWAY ON THE INTERIOR LANE AT 75 MPH WHEN ALL THE SUDDEN I GOT A AUDIBLE AND VISUAL ALARM INDICATING STEERING FAILURE. I THEN GOT THE SAME FOR STABILTRAK FAILURE. THE STEERING ASSIST WAS OBVIOUSLY GONE IMMEDIATELY AND THE CAR STARTED FLOATING BACK AND FORTH. I HAD MY WIFE AND 92 YEAR OLD MOTHER-IN -LAW WITH ME AND IT WAS MISTING HEAVILY SO I CAREFULLY CONTINUED TO DRIVE AT A REDUCED SPEED. I TOOK THE CAR IN AND THEY SAID THE STEERING WAS NOT GETTING ELECTRICITY. ALSO, THEY SAID THE PASSENGER SIDE REAR WHEEL SENSOR WENT OUT WHICH CAUSED THE BACK AND FORTH MOTION. THE CAR DEALERSHIP WANTS TO CHARGE ME $3400 FOR THE REPAIRS. I SEE THAT THERE WERE RECALLS ON OTHER GM PRODUCTS FOR THE STEERING ON SIMILAR MODELS I.E. CADILLAC ETC. I FOUND SEVERAL INSTANCES ONLINE FOR BUICK LACROSSE BUT FOR SOME REASON NOT ALL WERE REPORTED. I BOUGHT THIS CERTIFIED VEHICLE MAY 2018 WITH 19,520 MI. WHICH IS AT AROUND 42,500 MI. NOW. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS PRODUCT IN THE FUTURE AND WOULD LIKE FOR N.H.T.S.A TO TAKE ANOTHER LOOK AT THIS STEERING ISSUE AND WHY THESE TWO ISSUES WITH THE SENSOR AND THE STEERING OCCURRING AT THE SAME TIME.
I WAS STOPPED AT A RED LIGHT WHEN MY VEHICLE ACCELERATED FORWARD AND I WAS ALMOST HIT BY SEVERAL CARS ACROSS THE INTERSECTION. I STEPPED HARDER ON THE BRAKE AND MANAGED TO STOP MY VEHICLE ALTHOUGH THE ENGINE WAS REVVING VERY HIGH. I MANAGED TO FIND AN OPENING IN TRAFFIC AND PULLED OVER. I TURNED THE CAR OFF AND RESTARTED IT. THE RPM'S WERE EVEN HIGHER NOW(OVER 5000). I IMMEDIATELY TURNED IT BACK OFF AND CALLED THE DEALERSHIP. I WAS TOLD IT WAS UNSAFE TO DRIVE AND TO HAVE IT TOWED TO THE DEALERSHIP. I HAD IT TOWED AND WAS JUST INFORMED BY THE SERVICE MANAGER AT THE DEALERSHIP THAT THERE IS NO RECALL FOR THIS ISSUE ( WHICH IS AN ACCELERATOR SENSOR). I THINK THIS COULD HAVE BEEN VERY SERIOUS. I AM EVEN MORE OUTRAGED BECAUSE OF THE FACT THAT MY DAUGHTER WAS IN THE CAR WITH ME. I HOPE YOU CAN YOU CAN PLEASE LOOK INTO THIS MATTER BEFORE THERE ARE ANY FATALITIES SOMEWHERE BECAUSE OF BUICK'S NEGLIGENCE( I HAVE REPORTED THIS OCCURRENCE TO BUICK SUPPORT).
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE APPROACHING A STOP SIGN AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 45 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BETTEN BAKER BUICK (2901 28TH STREET, GRANDVILLE, MICHIGAN 49418, (616) 530-9191) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT WAS UNABLE TO LOCATE A FAILURE CODE. HOWEVER, THE DEALER FOUND THAT THE THROTTLE BODY WAS STICKING ALONG WITH CARBON BUILD UP. THE THROTTLE BODY AND SENSOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH CASE NUMBER: 84363184708. THE FAILURE MILEAGE WAS 46,017.
CAR HAS AUTOSTOP. WHILE WAITING ON LIGHT AND WHEN IT CHANGED CAR STALLED LIKE IT DID NOT WANT TO START UP. IT MADE THE NOISE LIKE SOMEONE TURNED THE KEY WITH THE CAR STILL ON, BUT THIS IS A KEYLESS IGNITION. IT HAS DIED THIS SEVERAL TIMES AND I HAVE TAKEN IT TO BUICK DEALER AND THEY SAY NOTHING WRONG WITH IT, IT HAS DID IT TWICE MORE SINCE THEY CHECKED IT. LAST TIME I WAS AT A FOOD DRIVE THRU AND IT STALLED MADE NOISE THEN STARTED BACK UP. VEHICLE WAS STATIONARY. IT SEEMS LIKE THE AUTOSTOP GETS STUCK AND THEIR IS A DELAY STARTING BACK UP. THAT IS DANGEROUS WHEN TURNING AT A LIGHT. PLEASE INVESTIGATE . THANK YOU
MY WIFE WAS DRIVING OUR 2014 BUICK LACROSSE ON THE INTERSTATE AT ~65 MPH WHEN THE ELECTRICAL POWER STEERING SUDDENLY QUIT WORKING- ALMOST CAUSING HER TO CRASH. A SERVICE POWER STEERING AND SERVICE STABILITRAK MESSAGE IS NOW DISPLAYED IN THE INFORMATION CENTER. A ABS AND TRACTION CONTROL LIGHT IS ALSO NOW ON.
BOUGHT CAR NEW. ORIGINAL GOODYEAR EAGLE LS2 TIRES WITH 5 BELTED RADIAL INCLUDING 2 STEEL BELTS. 3000 MILES ON CAR. PROPER INFLATION. SPEED 40 MPH STATE ROAD DIVIDED HIGHWAY NIGHT, NOT TURNING. HEARD RUMBLING HIGH PITCH SOUNDS WHICH I FIRST THOUGHT WAS TRANSMISSION, BUT WAS ANTI SKID/ABS COMPUTER ASSISTED BRAKING. CAR PULLED SHARPLY RIGHT, INSTRUMENT PANEL SHOWED RIGHT TIRE -0- PSI. COMPLETE TIRE FAILURE SIDEWALL & SMOKING. TIRE MATERIAL WAS TOTALLY DISINTEGRATED. TOWED BY AAA. GM DEALERSHIP IS ASSESSING DAMAGE. MARKED P235/50R18 97H 0216640.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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