2014 Buick Lacrosse Problems

The contact owns a 2014 Buick Lacrosse. The contact stated that after the vehicle was turned off, residual electrical power activated in the vehicle. The power windows and sunroof remained operational, and the instrument panel remained activated. The vehicle was taken to a local dealer, who diagnosed that the driver's door window switch was faulty and needed to be replaced; however, the vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V317000 (Electrical System); however, the contact related the failure to the recall. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.

Odometer Fraud. The contact purchased a 2014 Buick LaCrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,864, and at the time of registration, it was discovered that the mileage was 84,924. Local authorities had not been contacted.

The contact owns a 2014 Buick LaCrosse. The contact stated that while his wife was driving on the highway at 25 MPH, the “Service Power Steering” message was displayed, and shortly afterward the vehicle lost power steering functionality and the steering wheel became difficult to turn. The contact stated that his wife proceeded to make her way onto the side of the highway and parked the vehicle. The vehicle was towed to a local dealer to be diagnosed and the contact was informed that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 79,535.

Steering became stiff while driving and locked up once the car was parked. Could have locked while I was on the road. There was a message "power steering issue - contact service" or similar that appeared after the steering became stiff and before it locked up. The car is currently parked and waiting to be towed to a dealership for repair. 2014 Buick LaCrosse with 67,000 +/- miles and my last Buick purchase.

I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module

SERVICE SIDE DETENTION MESAGE IS ON,.OTHER DASH LIGHTS ARE BEING AFFECTED,SIGNAL LIGHTS AREN'T WORKING HALF THE TIME AND CAR WON'T SHUT OFF

Auto insurance company informed safety regulations due to recalls on this vehicle.

WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED

Auto insurance company informed safety regulations due to recalls on this vehicle.

WHILE DRIVING TO WORK GOING APPROXIMATELY 55MPH IN MY 2014 BUICK LACROSSE I LOST ALL POWER STEERING. THE STABILATRAC INDICATOR CAME ALONG WITH A SERVICE ABS BRAKE LIGHT. I WAS NOT ABLE TO SET CRUISE CONTROL AS WELL. I WAS ABLE TO MAKE IT TO WORK AND HAD TO HAVE THE VEHICLE TOWED FOR SAFETY REASONS. *TR

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED A BLUE PLASTIC TRIM DETACHED WITHIN THE HEADLIGHT CAUSING THE ILLUMINATION OF THE HEADLIGHT TO BE REDUCED. THE VEHICLE WAS TAKEN TO HYATT BUICK GMC LOCATED AT 922 FRONTAGE RD E, MYRTLE BEACH, SC 29577, PHONE NUMBER: 843-480-0029 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THERE WAS A POSSIBLE FIRE HAZARD IF THE HEADLAMP WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LAMPS PRODUCED POOR VISIBILITY WHILE DRIVING IN THE EVENINGS. THE CONTACT HAD THE LOW BEAM HEADLIGHTS ADJUSTED TWICE BY THE DEALER, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. ...UPDATED 05/17/17 *BF *TR

VEHICLE HAS 112,000 MILES, ATTEMPTED TO REPLACE THE TIRES & WAS TOLD THAT THE WHEELS ARE NO GOOD, THE CHROME IS PEELING, THEREFORE WHEN THE OLD TIRES WERE REMOVED, THE CHROME FELL OFF, THEREFOR WHEELS WON'T HOLD AIR! DEALER INSPECTED & TOLD ME IT'S OUT OF WARRANTY & THE COST WOULD BE 4600,00. I'M TOLD THIS IS VERY COMMON WITH THESE WHEELS! DEALER IS JIM CURLEY, LAKEWOOD, NJ. HAD A SECOND TIRE SHOP LOOK AT THE WHEELS & THEY CONFIRMED THIS PROBLEM EXISTS WITH THESE WHEELS!

FACTORY WHEEL RIMS CONSTANTLY LOOSE AIR AT THE EDGE/ NEED OF THE RIMS. AFTER ATTEMPTS TO RESOLVE THE PROBLEM HAD FAILED. SOME RESEARCH, APPARENTLY THIS IS A COMMON ISSUE WITH THESE FACTORY RIMS. THE ISSUE IS, RIM MATERIAL DETERIORATION/ PITTING AT THE TIRE NEED AREA. ADDING AIR EVERY WEEK. WHY WOULD THIS NOT BE A SAFETY ISSUE?

The contact owns a 2014 Buick LaCrosse. The contact stated that the driver's side front seat belt cable was fractured. The vehicle was taken to the dealer where it was diagnosed that the driver's side front seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,126.

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. THE CONTACT STATED THAT BOTH REAR DRIVER AND PASSENGER SIDE SEAT BELTS DO NOT RETRACT UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT CALLED SPITZER CHEVROLET COMPANY( 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) WHERE SHE INFORMED A SERVICE MANAGER ABOUT THE FAILURE. SHE WAS TOLD THAT A REPRESENTATIVE WOULD CALL HER BACK, SHE NEVER RECEIVED A CALL BACK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND AGAIN WAS INFORMED THAT A REPRESENTATIVE WOULD CALL BACK AND AGAIN SHE DID NOT RECEIVE A CALL BACK. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

WAS IN A ACCIDENT 2/16 SPEED LIMIT 40 DRIVING ON CITY STREET. CAR IN FRONT OF ME STOPPED IN MIDDLE OF THE RD AND STARTED BACKING UP TRIED TO AVOID COLLISION AND STILL HAD IMPACT. THE AIRBAGS DID NOT DEPLOY AND THE CAR ENGINE SEEMED TO ACCELERATE INSTEAD OF SLOW DOWN. I HAD THIS HAPPEN ONE TIME BEFORE WHILE BREAKING BUT THEN IT SWITCHED BACK AND DROVE NORMAL CALLED DEALERSHIP AND THEY SAID NO RECALLS. MY CAR WAS A TOTAL LOSS FRONT IMPACT NO AIRBAGS DEPLOYED

ENGINE LIGHT COMES ON WHEN AIR CONDITIONER IS ON AND CAR IS STATIONARY. I HAVE NOT HAD A DIAGNOSTIC PERFORMED. ENGINE LIGHT VARIES COMING ON IN MOTION.

I was driving and my car stopped then I started it back up then hesitated to go. I parked the car then tried to reverse an it kept jumping and won’t accelerate. I could have got into a major accident on the freeway. The code is giving a Transmission Control Module

PASSED MULTIINSPECTION TRANSMISSION DOES NOT NOT SHIFT FROM TOURING TO SPORT MODE UNDER POWER ALSO GEARSHIFT FEELS ELASTIC LIKE A RUBBER BAND. IN MANUAL MODE PULLS WITH GEAR CHANGE ON ITS OWN VIN NUMBER DOESN'T PULL SPECIFIC INFORMATION ON VEHICLE TRIM LEATHER/CSX/PREMIUM/BASE/HL HID OR HALOGEN 9012 CURRENT BULBS NO GOG LAMPS

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE FENDER GUARD WAS LOOSE. A SCREW ATTACHED TO THE GUARD FELL OFF AND CAUSED THE REAR PASSENGER SIDE TIRE TO FLATTEN. THE TIRE WAS REPLACED. THE CONTACT TOOK THE VEHICLE TO CORNING CHEVROLET BUICK (2087 SOLANO ST, CORNING, CA 96021, (530) 838-4371) WHERE THEY RE-SCREWED THE FENDER GUARD. SINCE THE REPAIR, THE FAILURE RECURRED AND CAUSED THE ENTIRE PASSENGER SIDE FENDER GUARD TO DETACH. THE CONTACT STATED THAT THE DRIVER'S SIDE FENDER GUARD RECENTLY BEGAN TO LOOSEN AND WAS HANGING OFF THE VEHICLE. THE CONTACT CUT THE PART OFF OF THE VEHICLE TO PREVENT POTENTIAL DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

THERE HAS BEEN AN UNUSUAL TINGLING NOISE (EXAMPLE: TAPPING SOUND OF AN ALUMINUM TIN PAN) COMING FROM THE REAR DRIVER LEFT AND PASSENGER RIGHT SIDES OF THE BODY PILLAR PANELS. THE SOUND IS NOTICED WHILE DRIVING ON RUGGED PAVEMENT AND ALSO WITH INCREASED SPEED ON THE PAVEMENT. SERVICE RECORDS CAN BE FURNISHED OF MULTIPLE VISITS TO THE DEALER ADDRESSING MY CONCERN/COMPLAINT, BUT THERE HAS BEEN NO SATISFACTORY RESOLVE. MOSS BROTHERS HAS BEEN VERY GENEROUS IN MAKING ACCOMMODATIONS (LOANERS, DOLLAR INCENTIVES) FOR ME WHILE MY VEHICLE WAS BEING DIAGNOSED AND KEPT UNDER THEIR CARE, BUT I ALSO HAVE A COMPLAINT ABOUT HOW DEALER SURVEYS ARE STRUCTURED. PLEASE NOTE FOR THE RECORD, I HAVE COMPLETED AND SUBMITTED TO THE DEALER MANY SURVEYS GIVING THEM PRAISE FOR THEIR SERVICE, ONLY BECAUSE I HAD TO PICK AND CHOOSE WHICH BATTLE I WANTED TO FIGHT TO GET WHAT I NEEDED TO HAVE DONE. THERE WERE A FEW TIMES WHERE PRAISE WAS IN ORDER BUT MORE TIMES WHEN IT WAS NOT. ONE TIME WHEN I WROTE A COMPLAINT LAST YEAR, I WAS VERBALLY SCALDED IN A PHONE CONVERSATION ABOUT THAT AND WAS TOLD THAT ALL THEY DID TO ASSIST WITH LOANER PROVISIONS, THAT MY NEGATIVE SURVEY AFFECTS THE DEALERSHIP'S RATING AND EMPLOYEE BONUS/RECOGNITION. I FELT AT THAT MOMENT, "VOICELESS" AND LIKE THEIR "UNWANTED STEP-CHILD". WITH THAT SAID, I TREAD GINGERLY ON HOW MY REAL OPINION IS EXPRESSED WHEN COMPLETING DEALER SURVEYS NOW. I WOULD LOVE TO CONTINUE BUYING BUICK VEHICLES AS THIS IS MY SECOND BUICK LACROSSE THAT I HAVE PURCHASED FROM MOSS BROTHERS, BUT I FEEL THERE IS MUCH WORK YET TO BE DONE TO IMPROVE THE INTEGRITY OF HOW SURVEYS ARE STRUCTURED SO AS TO NOT JEOPARDIZE THE CUSTOMER'S LOYALTY TO THE BRAND, ASSISTANCE SERVICES BEING PROVIDED AND DOLLAR INCENTIVES BEING GIVEN TO KEEP CUSTOMERS AS A SATISFIED AND LONG-TERM CUSTOMER.

TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BENTLEY BUICK GMC (2120 DRAKE AVE SW, HUNTSVILLE, AL 35805) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,850. *TT *TR

IN WARM WEATHER EVENINGS CONDENSATION FORMS ON OUTSIDE OF FRONT WINDOW. BUICK SERVICE STATES MANUFACTURING/DESIGN DEFECT AND ONLY SOLUTION IS TO KEEP WINDSHIELD WIPERS RUNNING AS CANNOT SEE THROUGH FRONT WINDOW. REALLY LAME CORRECTION AS MY OTHER VEHICLES DID NOT HAVE THIS PROBLEM

GM USED MAGNETIC RIDE CONTROL FRONT AND REAR SHOCKS IN THIS 2014 MODEL YEAR BUICK LACROSSE. THEY HAVE FAILED, SEIZED UP AT 63,000 MILES. DUE TO THE FAILURE OF THE SHOCK (STIFFNESS) THIS WILL LEAD TO UNDUE DAMAGE TO TIRES, RIMS, STEERING AND SUSPENSION COMPONENTS WHICH IN TURN COULD LEAD TO CATASTROPHIC MECHANICAL FAILURES, PROPERTY DAMAGE AND BODILY INJURIES. REPLACEMENT COST IS CLOSE TO $4000 WITH OEM PARTS.

PURGE VALVE SHUTTING OFF VEHICLE..DEALERSHIP CLAIM THEY REPLACE ROTORS BUT LIED..I HAVE REPLACE ON BOTH SIDE TURNING SIGNAL MIRROR 4XS..BACK LIGHTS ARE ALWAYS GETTING WATER IN THEM SEAL KEEP BREAKING.

Malfunction of a cooper CS5 Ultra Touring tire 245/4519. I noticed that the PSI of front drivers tire was low. Put air in tire, one week later the PSI was low again. I was vacationing in the mountains, so I started down the mountain to go to the nears gas station for air. I had driving apex. 2 miles when I heard the sound of a flat tire. I had to pull over on the side of this narrow road and wait for road side assistance. This was very hazardous since my car was in a blind spot to on coming traffic. When I did make it to a tire center, I was told the tire was not repairable because the belt had separated from the tire. Now this morning I have a second tire that needs air. I will get this tire checked immediately. This tires have low mileage on them and the belt should not be separating. Cooper dids to recall this tires. Incident 10/28/2022

WAS DRIVING THE VEHICLE AT A FAIRLY LOWER SPEED. (35 MPH). WAS UTILIZING THE CRUISE CONTROL, MOVED MY RIGHT LEG, AND DUE TO THE POSITIONING OF THE IGNITION, MY LEG BUMPED THE KEYS SLIGHTLY, WHICH CAUSED THE KEY TO TURN INTO THE POSITION WHERE THE VEHICLE WAS NO LONGER RUNNING. UPON NOTICING THAT THE ENGINE HAD STOPPED RUNNING, WAS STILL SUCCESSFULLY ABLE TO PLACE THE CAR INTO NEUTRAL AND RESTART THE VEHICLE WITHOUT CAUSING AN ACCIDENT- HOWEVER, HAD I BEEN DRIVING AT A HIGHER RATE OF SPEED, THIS COULD HAVE BEEN CATASTROPHIC.