Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Feb 12, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 281 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 Buick Rendezvous submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
ElectricalSteering
Filed Feb 12, 2018
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TT *TR
NHTSA ID
11072271
Incident
Feb 10, 2018
Mileage
160,000 mi
BrakesSteering
Filed Sep 19, 2014
Crash reported
I PURCHASED A USED 2003 BUICK RENDEZVOUS SEVERAL YEARS AGO FOR MY DAUGHTER. SINCE THE PURCHASE, SHE HAS HAD ISSUES WITH TRACTION WARNING LIGHT COMING ON, ACCOMPANIED BY A LOUD GRINDING NOISE, DIFFICULTY WITH BRAKING AND STEERING, ESPECIALLY WHEN APPLYING THE BRAKES. SHE HAS HAD THE CAR REPAIRED SEVERAL TIMES, EACH TIME THE ISSUE RECURS. ON 9/28 SHE WAS IN AN ACCIDENT, SHE COULD NOT GET THE CAR TO BRAKE EFFECTIVELY, HITTING CAR IN FRONT OF HER. THE TRACTION LIGHT HAD RECENTLY COME ON AGAIN, AND THE GRINDING NOISE RESURFACED. *TR
NHTSA ID
10637611
Incident
Sep 18, 2014
Mileage
70,050 mi
ElectricalEnginePowertrain (other)+1 more
Filed May 28, 2014
ENGINE COMPLETELY DIES MAKING IT IMPOSSIBLE TO STEER. IT WILLL TURN ON RIGHT AWAY, GO A FEW MILES AND THEN DIES AGAIN. IT HAS BEEN SERVICED, THE TROTTLE HAS BEEN CLEAN, FUEL FILTER REPLACED, SPARK PLUG WIRES AND SPARK PLUGS HAVE BEEN REPLACED TO NO AVAIL. WE'VE EVEN CHANGED TRAMISSION FLUID AND FILTERED. *TR
NHTSA ID
10594452
Incident
Feb 11, 2014
Mileage
165,000 mi
BrakesEngineSteering
Filed Jun 11, 2013
WHEN FIRST ACCELERATING, THE CAR STALLED OUT AND THE BATTERY DIED. AFTER BRAKING TO SHIFT BACK INTO PARK AND RESTARTING, I WAS ABLE TO MOVE AGAIN. BESIDES THE ACCELERATION ISSUE, WHEN DRIVING AND THEN BRAKING WHEN COMING TO A STOP, IT FEELS AS IF SOMETHING IS PREVENTING THE CAR FROM BRAKING CREATING A GRINDING SENSATION. AFTER THE INITIAL "GRINDING", AWD IS DISABLED ALONG WITH THE ANTI-LOCK BRAKING SYSTEM. THIS HAPPENS JUST ABOUT EVERY TIME THE RENDEZVOUS IS DRIVEN. *TR
NHTSA ID
10519298
Incident
May 8, 2013
Mileage
91,000 mi
SteeringSuspension
Filed Nov 18, 2009
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS WHICH WAS PURCHASED NEW IN 2003. SHE STATED THAT THE POWER STEERING FAILED ON THE VEHICLE AND OVER TIME IT DEVELOPED A SLOW LEAK. THERE WERE REPAIRS MADE TO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. IT BECAME EXTREMELY HARD TO UTILIZE THE STEERING WHEEL AND WHEN ATTEMPTING TO PUT POWER STEERING FLUID IN THE VEHICLE, IT WOULD LEAK BACK OUT. THE HUB BEARINGS ALSO FAILED CAUSING THE BRAKES TO FUNCTION IMPROPERLY WHEN ATTEMPTING TO STOP AND EARLY WEAR AND TEAR ON HER TIRES. NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 90,000.
NHTSA ID
10292832
Incident
Nov 1, 2009
Mileage
90,000 mi
Steering
Filed Jun 5, 2009
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT HEARD SNAPPING AND CLICKING NOISES COMING FROM THE STEERING WHEEL. LATER, THE KEYS BECAME LOCKED IN THE IGNITION AND HE WAS UNABLE TO START THE VEHICLE OR TURN THE KEYS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER WARRANTY, BUT THE FAILURES CONTINUED. THE STEERING SHAFT WAS REPLACED A TOTAL OF THREE TIMES, BUT THE STEERING WHEEL CONTINUED TO MAKE CLICKING, GRINDING, AND SNAPPING NOISES. THE DEALER INFORMED THE CONTACT NOT TO BRING THE VEHICLE BACK FOR SERVICE BECAUSE THEY COULD NOT REMEDY THE FAILURES. THEY STATED THAT THEY DID EVERYTHING POSSIBLE TO MAKE THE NECESSARY REPAIRS, BUT WERE UNSUCCESSFUL. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 55,937. UPDATED 5/20/2010 *CN THE STEERING RACK AND PINION WAS ALSO REPLACED. UPDATED 08/18/10*JB
NHTSA ID
10272977
Incident
May 20, 2009
Mileage
55,937 mi
BrakesElectricalSteering+1 more
Filed Sep 16, 2008
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED IN DECEMBER OF 2007, THE CONTACT NOTICED A LOUD NOISE WHEN MAKING LEFT TURNS. THE DEALER STATED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND WAS REPAIRED FOR FREE. TWO MONTHS AFTER THE REPAIR, THE WINDSHIELD WIPERS STOPPED WORKING AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC INFORMED HER THAT THE WINDSHIELD WIPER BOX FAILED AND WAS REPAIRED. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SMELLED A BURNING ODOR COMING FROM THE FRONT DRIVER'S SIDE WHEEL WELL. SHE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD SHIFT GEARS, BUT IT WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRAKE OIL WAS CONTAMINATED AND THE MASTER CYLINDER WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED SINCE THE LAST INCIDENT. THE CURRENT MILEAGE WAS 70,874 AND FAILURE MILEAGE WAS 60,300.
NHTSA ID
10242488
Incident
Dec 16, 2003
Mileage
60,300 mi
SteeringSuspension
Filed Apr 22, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. ON JUNE 22, 2004, WHILE DRIVING BETWEEN 5 AND 15 MPH, THE FRONT END OF THE VEHICLE BEGAN WOBBLING FROM SIDE TO SIDE. THE VEHICLE FLIPPED OVER TWO OR THREE TIMES. NO OTHER VEHICLES WERE INVOLVED IN THE CRASH. THE REAR AND A SIDE WINDOW WERE SHATTERED. THE VEHICLE WAS DESTROYED ACCORDING TO THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CONTACT HAD BEEN DRIVING FOR THIRTY MINUTES BEFORE THE CRASH OCCURRED. GM SERVICED THE HEADLIGHTS AND PERFORMED AN OIL CHANGE APPROXIMATELY FIVE MONTHS PRIOR TO THE CRASH. THE CONTACT IS STILL UNDER A DOCTOR'S CARE AND HAS CARPHAL TUNNEL IN BOTH ARMS DUE TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 1,000. UPDATED 05/05/08 *BF UPDATED 05/05/08
NHTSA ID
10225411
Incident
Jun 22, 2004
Mileage
1,000 mi
Steering
Filed Oct 22, 2006
THE POWER STEERING IS GOING-MAKES A LOUD NOISE. *NM
NHTSA ID
10171531
Incident
Oct 15, 2006
Mileage
55,000 mi
EngineSteeringVisibility
Filed Oct 22, 2006
WITHIN THE LAST SEVEN MONTHS WE HAVE HAD TO REPLACE THE WINDOW MOTOR ON THE DRIVERS SIE,BLOWER MOTOR, LOAD LEVELER. NOW THE POWER STEERING IS GOING AND THE 02 SENSOR HAS TO BE REPLACED. *NM
NHTSA ID
10171530
Incident
Oct 15, 2006
Mileage
55,000 mi
ElectricalPowertrain (other)Steering+2 more
Filed Feb 10, 2006
I HAVE HAD SO MANY PROBLEMS WITH MY RENDEZVOUS I FEEL LIKE THE DEALERSHIP HAS HAD MY CAR MORE THAN I HAVE. FOR STARTERS, THE FRONT AND REAR HUB FAILED FOUR TIMES, WITH THE FOURTH ONE STILL NEEDING TO BE REPAIRED AND GM REFUSING TO ADDRESS THE PROBLEM BECAUSE OF THE NUMBER OF MILES ON THE CAR, THE CHECK ENGINE LIGHT STAYS ON INTERMITTENTLY, THE REAR WIPER STAYS ON AND I HAD TO REMOVE THE FUSE, I HAVE REPLACED THE TIRES THREE TIMES WITH NO EXPLAINATION ON THE UNEVEN EXCESSIVE WEAR, THE POWER STEERING PUMP MAKES LOUD WHINING NOISE AND LEAKS POWER STEERING FLUID WITH NO EXPLAINATION, WINDSHIELD WIPERS CATCH ON EACH OTHER AND I HAVE ON NUMEROUS OCCASSIONS HAD TO STOP THE CAR, GET OUT AND UNTANGLE THEM, HOWEVER, THE DEALER CANNOT DUPLICATE THE PROBLEM, THE REAR AIR COMPRESSOR STILL DOES NOT WORK AFTER BEING REPAIRED TWICE, FUSES BLOW FOR NO REASON. *NM
NHTSA ID
10150005
Incident
Apr 24, 2004
Mileage
36,000 mi
Steering
Filed Jan 27, 2006
Crash reported1 injury reported
DT*: THE CONTACT STATED THAT THE VEHICLE ROLLED OVER WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY. THIS OCCURRED AFTER DEPRESSING THE BRAKE. THE VEHICLE BEGAN TO SHIMMY BECAUSE OF LOSS OF STEERING AND IT VEERED TO THE RIGHT AND TURNED OVER. THE DEALERSHIP HAS BEEN CONTACTED AND WAS UNABLE TO DETERMINE WHY THE FAILURE OCCURRED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE AGENCY. THE POLICE WERE NOT ALERTED. THERE IS A NHTSA RECALL, # 03V052000 REGARDING THE STEERING. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER THE RECALL LETTER WAS NOT RECEIVED UNTIL AFTER THE INCIDENT UPDATED 2/27/2006 - *NM
NHTSA ID
10148868
Incident
Jun 22, 2004
Mileage
7,421 mi
SteeringSuspension
Filed Dec 14, 2005
2003 BUICK RENDEZVOUS LEFT FRONT HUB AND BEARING ASSEMBLY WAS REPLACED AT 36606 MILES. POWER STEERING PUMP REPLACED AT 39933 MILES. *TS A LEAK WAS COMING FROM THE MAIN SEAL ON THE POWER STEERING PUMP THEREFORE IT NEEDED TO BE REPLACED. IN 4/05 ONE OF THE FRONT TIRE HUBS WAS DEFECTIVE CAUSING A LOUD NOISE. ON 11/10/05 THE CONSUMER HAD TO TAKE THE BUICK IN FOR A VARIETY OF REASONS. AGAIN THE CONSUMER WAS HEARING A NOISE BECAUSE BOTH FRONT TIRE HUBS NEEDED TO BE REPLACED. DUE TO THE FACT THAT ONE WAS REPLACED IN 4/05, IT WOULD BE COVERED UNDER THE PARTS WARRANTY. THE CONSUMER INCUR THE COST OF REPLACING ONE HUB. THE CONSUMER CONTACTED OTHER LOCAL GENERAL MOTOR DEALERS TO FIND OUT IF THEY HAD SEEN SIMILAR REPAIRS WITH THIS VEHICLE. THE CONSUMES WAS TOLD THAT THERE HAVE BEEN A LOT OF BUICK RENDEZVOUS AND PONTIAC AZTEC'S COMING IN FOR REPAIR AND NEEDING FRONT AND REAR TIRE HUBS REPLACED. THE CONSUMER WAS TOLD THAT GM WAS WAS GOING TO CHANGE HUB MANUFACTURER TO ALLEVIATE THE PROBLEM. *NM
NHTSA ID
10146413
Incident
Nov 10, 2005
Mileage
38,000 mi
SteeringSuspension
Filed Nov 9, 2005
DT: THE CONTACT STATED IN APRIL 2004,SHE HEARD A LOUD ROARING NOISE AS VEHICLE ACCELERATED. IT SEEMED TO BE LOUDER AS SHE TURNED THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT. THE DEALERSHIP REPLACED ONE OF THE FRONT TIRE HUBS UNDER WARRANTY. SHE WAS NOT SURE IF IT WAS THE LEFT OR THE RIGHT. JUST RECENTLY SHE HEARD THE SAME NOISE, AND WAS TOLD THAT BOTH FRONT TIRE HUBS NEEDED TO BE REPLACED. ALSO, THE POWER STEERING PUMP WAS REPLACED IN JULY 2005. AFTER HAVING THE POWER STEERING PUMP REPLACED SHE WAS HEARING THE SAME NOISE . THE DEALERSHIP TOLD HER THE PUMP THEY HAD ORIGINALLY PUT ON WAS BAD, AND THEY WERE GOING TO REPLACE IT. THEN, SHE WAS TOLD THEY WOULD HAVE TO REPLACE IT AGAIN BECAUSE THE PUMP WAS LEAKING FLUID.*AK
NHTSA ID
10142313
Incident
Apr 9, 2005
BrakesElectricalSteering
Filed Jun 3, 2005
2003 BUICK RENDEZVOUS EXPERIENCING PROBLEMS WITH THE BATTERY, STEERING AND THE AUTOMATIC BRAKE SYSTEM.***NO ANSWER REQUIRED***. *MR THE CONSUMER FELT VIBRATIONS IN THE STEERING WHEEL AND VEHICLE WHICH LASTED ANYWHERE FROM 10-30 SECONDS. THE NOISE OF VIBRATION HAPPENED INTERMITTENTLY WHEN THE KEY WAS TURNED OFF. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO RECTIFY THE PROBLEM. THE BRAKE PEDAL WENT TO THE FLOOR ONCE. THE BATTERY WENT DEAD. THE CONSUMER BELIEVES THIS MAY BE THE RESULT OF OTHER PROBLEMS. *NM
NHTSA ID
10124727
Incident
Jun 1, 2005
SteeringTires & wheels
Filed Apr 8, 2004
WHILE DRIVING VEHICLE SWAYED ALL OVER THE ROAD, MAKING IT HARD TO CONTROL THE VEHICLE. SWAYING OCCURRED BECAUSE THE TIE ROD WAS LOOSE, AND THE RIGHT REAR TIRE ALMOST FELL OFF. DEALERSHIP INDICATED THAT THE TIE ROD CAME LOOSE FROM THE FACTORY. *AK
NHTSA ID
10066793
Incident
Apr 6, 2004
Mileage
8,200 mi
AirbagsSteering
Filed Jan 12, 2004
Crash reported1 injury reported
WHILE DRIVING AT 35 MPH CONSUMER LOST THE ABILITY TO STEER THE VEHICLE. THEN, CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A MEDIAN DIVIDER. CONSUMER WAS WEARING A SEAT BELT, BUT THE AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. *AK
NHTSA ID
10053840
Incident
Dec 29, 2003
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own