Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Jan 4, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 281 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2003 Buick Rendezvous submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Jan 4, 2013
TL* THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND APPLIED THE BRAKES HOWEVER, THE VEHICLE EMITTED AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT DRIVER'S SIDE WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
NHTSA ID
10491449
Incident
Dec 15, 2004
Mileage
11,000 mi
BrakesDriver assistanceSuspension
Filed Jun 13, 2011
IN JAN 2011, FRONT RIGHT WHEEL HUB ASSEMBLY AND SPEED SENSOR WAS REPLACED WITH OEM PART. IN JUNE 2011, THE PART HAD FAILED AGAIN. PER MECHANIC, FAULT IS DUE TO SPEED SENSOR NOT RETURNING CORRECT SPEED WHEN SPEED IS < 8 MPH. PER MECHANIC, THIS WIILL INCREASE STOPPING DISTANCE WHEN IT OCCURS. *TR
NHTSA ID
10406105
Incident
Jun 12, 2011
Mileage
140,000 mi
SteeringSuspension
Filed Nov 18, 2009
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS WHICH WAS PURCHASED NEW IN 2003. SHE STATED THAT THE POWER STEERING FAILED ON THE VEHICLE AND OVER TIME IT DEVELOPED A SLOW LEAK. THERE WERE REPAIRS MADE TO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. IT BECAME EXTREMELY HARD TO UTILIZE THE STEERING WHEEL AND WHEN ATTEMPTING TO PUT POWER STEERING FLUID IN THE VEHICLE, IT WOULD LEAK BACK OUT. THE HUB BEARINGS ALSO FAILED CAUSING THE BRAKES TO FUNCTION IMPROPERLY WHEN ATTEMPTING TO STOP AND EARLY WEAR AND TEAR ON HER TIRES. NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 90,000.
NHTSA ID
10292832
Incident
Nov 1, 2009
Mileage
90,000 mi
ElectricalSuspension
Filed Apr 21, 2009
HEADS UP DISPLAY FLICKERS ON AND OFF IN WINDSHIELD NON STOP, LIGHTER FUSE ALWAYS BLOWS EVERY 1-3 DAYS. AIR SUSPENSION PUMP MAKES LOUD VIBRATING NOISE DIRECTLY UNDERNEATH THE DRIVER SEAT. *TR
NHTSA ID
10266291
Incident
Feb 20, 2009
Mileage
51,000 mi
SteeringSuspension
Filed Apr 22, 2008
Crash reported1 injury reported
TL*THE CONTACT OWNS A 2003 BUICK RENDEZVOUS. ON JUNE 22, 2004, WHILE DRIVING BETWEEN 5 AND 15 MPH, THE FRONT END OF THE VEHICLE BEGAN WOBBLING FROM SIDE TO SIDE. THE VEHICLE FLIPPED OVER TWO OR THREE TIMES. NO OTHER VEHICLES WERE INVOLVED IN THE CRASH. THE REAR AND A SIDE WINDOW WERE SHATTERED. THE VEHICLE WAS DESTROYED ACCORDING TO THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CONTACT HAD BEEN DRIVING FOR THIRTY MINUTES BEFORE THE CRASH OCCURRED. GM SERVICED THE HEADLIGHTS AND PERFORMED AN OIL CHANGE APPROXIMATELY FIVE MONTHS PRIOR TO THE CRASH. THE CONTACT IS STILL UNDER A DOCTOR'S CARE AND HAS CARPHAL TUNNEL IN BOTH ARMS DUE TO THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 1,000. UPDATED 05/05/08 *BF UPDATED 05/05/08
NHTSA ID
10225411
Incident
Jun 22, 2004
Mileage
1,000 mi
BrakesSuspension
Filed Mar 26, 2008
2003 BUICK RENDEZVOUS. SPORADIC BRAKE NOISE AND BRAKING PROBLEMS WITH ACCOMPANYING WARNING MESSAGES REQUIRED SERVICE ASSESSMENT. DIAGNOSIS WAS DEFECTIVE HUB AND BEARING ASSEMBLY ON RIGHT REAR. REPAIRED AT COST OF $340.00. SIX HUNDRED MILES LATER, SAME PROBLEM, SAME REPAIR REQUIRED. NOW, THREE WEEKS LATER, I HAVE THE SAME PROBLEM. EACH TIME, IT SEEMS A DIFFERENT WHEEL IS INVOLVED. I HAVE BEGUN INVESTIGATING AND IT APPEARS BUICK HAS HAD A SIGNIFICANT PROBLEM WITH THEIR HUB AND BEARING ASSEMBLIES. IT SEEMS A RECALL IS IN ORDER. *TR
NHTSA ID
10222341
Incident
Jan 9, 2008
Mileage
96,000 mi
Heating & air conditioningEnginePowertrain (other)+1 more
Filed Dec 10, 2007
2003 BUICK RENDEZVOUS - ENGINE GASKETS, WHEEL BEARINGS, AWD, REAR DIFFERENTIAL, A/C CONDENSER AND ON AND ON. CAR IS A LEMON. *TR
NHTSA ID
10211382
Incident
Dec 10, 2007
Suspension
Filed Oct 20, 2007
ALL 4 OF MY WHEEL BEARINGS WENT BAD BEFORE 60,000 MILES, I RECEIVED A LETTER FROM BUICK STATING THEY ARE OFFERING AN EXTENDED WARRANTY FOR THE FRONT WHEEL BEARINGS UP TO 60,000 MILES. THIS PROBLEM WAS NOT DIAGNOSED UNTIL I HAD 63,000 MILES, THOUGH 4 MONTHS AGO WHEN I ASKED MY MECHANIC ABOUT THE LOAD NOISE COMING FROM MY VEHICLE I WAS TOLD IT WAS FROM MY NEW TIRES AND I JUST NEEDED TO WEAR THE TREAD AND THE NOISE WOULD STOP. IT GOT WORSE AND I BROUGHT THE VEHICLE TO 3 MECHANICS. THE FIRST 2 BOTH SAID IT IS ALMOST IMPOSSIBLE FOR EVEN 1 WHEEL BEARING TO GO BAD WITH THIS LITTLE OF MILES AND THEY COULD NOT EXPLAIN HOW ALL MY WHEEL BEARINGS COULD BE SHOT. THEY STATED WHEN I ASKED ABOUT THE NOISE 4 MONTHS AGO IT IS MOST LIKELY THIS WOULD NOT HAVE BEEN DIAGNOSED BECAUSE NO ONE WOULD HAVE EVEN CONSIDERED WHEEL BEARINGS PROBLEMS IN A VEHICLE THIS NEW. ONE OF THE MECHANICS SHOOK MY TIRE IN FRONT OF ME A HALF AN INCH, STATING "THIS IS A HUGE SAFETY ISSUE". THE LETTER I RECEIVED FROM BUICK CLAIMED THIS WAS NOT RECALLED BECAUSE IT DID NOT POSE A SAFETY CONCERN. I DID HAVE THE FRONT 2 RECENTLY REPLACED AND THE DEALER/BUICK PAID FOR HALF THE COST, BUT REFUSED TO PAY FOR THE REAR WHEEL BEARINGS BECAUSE THAT WAS NOT AN ISSUE ON THE LETTER I RECEIVED. I RESEARCHED ONLINE AND FOUND THIS WAS REPORTED ON A NEWS STATION AND OVER 272,000 PEOPLE ARE AFFECTED BY THIS. *TR
NHTSA ID
10206404
Incident
Jul 10, 2007
Mileage
58,000 mi
BrakesSuspension
Filed Jan 10, 2007
Crash reported1 injury reported
TL* - THE CONTACT OWNS A 2003 BUICK RENDEZVOUS CX/CSL. THE CONTACT WAS DRIVING AT 5-10 MPH IN BUMPER TO BUMPER TRAFFIC. SHE APPLIED THE BRAKES AND THE CAR STARTED SHAKING FROM SIDE TO SIDE AND THEN IT FLIPPED OVER THREE TIMES, LANDING IN AN EMBANKMENT. THE CONTACT STATED THAT IT HAD RAINED EARLIER THAT DAY, BUT THAT THIS INCIDENT HAPPENED APPROXIMATELY TWO HOURS AFTER THE RAIN STOPPED. THE CONTACT WAS INJURED AND WAS CURRENTLY STILL UNDER THE CARE OF A DOCTOR. THE POLICE WERE CONTACTED, HOWEVER, THEY NEVER CAME TO THE SCENE. THE CONTACT STATED THAT NO RESEARCH WAS DONE CONCERNING THE CAUSE OF THE CRASH. *AK UPDATED 1/29/2007 - *NM
NHTSA ID
10178296
Incident
Jun 22, 2004
Mileage
6,205 mi
BrakesHeating & air conditioningDriver assistance+4 more
Filed Dec 19, 2006
BUICK RENDEVOUS. 1ST WAS A 2002 CXL - PROBLEMS: REAR DIFFERENTIAL SLIPPED, PASSENGER SIDE WINDOW REGULATOR BROKE, AC CONDENSER BROKEN, REAR VIEW MIRROR FELL OFF, BACK UP SENSORS SHUT DOWN VEHICLE - BECAUSE OF THIS FRIED ENTIRE ELECTRICAL SYSTEM, BRAKES AND ROTORS REPLACED AT 30K. 2ND IS A 2003 CXL - PROBLEMS - REAR DIFFERENTIAL SLIPPING, PASSENGER SIDE WINDOW REGULATOR BROKEN, DRIVER 1 & 2 MEMORY BROKEN, ENGINE RUNNING HOT BECAUSE OF LEAK IN RADIATOR - AGAIN 30K *JB
NHTSA ID
10176590
Incident
Dec 19, 2006
Mileage
30,000 mi
Suspension
Filed Sep 27, 2006
Crash reported
RECEIVED A LETTER FROM BUICK THAT MY 2003 RENDEZVOUS HAS HAD PROBLEMS WITH PREMATURE WEAR OF THE WHEEL BEARINGS. I TOOK MY CAR IN TO BE CHECKED BY THE PLACE I PURCHASED IT (QUALITY AUTO OF WARSAW IN) A WEEK BEFORE RECEIVING THE LETTER BECAUSE I HEARD A LOUD HUMM. WAS TOLD TO BRING IT IN ON 9-8-06 FOR WHEEL BEARING REPLACEMENTS BY SERVICE MANGER MATT DILLEY, BUT ON 9-5-06 MY FRONT PASSENGER TIRE SHEARED THE STUDS OFF AND THE TIRE FLEW OVER THE CAR AT 50 MPH, AND CRASHED INTO A FARMERS FIELD. NOW BUICK STATES IT IS NOT THEIR FAULT AND WILL NOT PAY ME OR MY INSURANCE FOR REPAIRS. *JB
NHTSA ID
10169376
Incident
Sep 5, 2006
Mileage
49,901 mi
BrakesEngineSuspension
Filed Sep 23, 2006
I HAVE AN 03 BUICK RENDEZVOUS AND THE INTAKE MANIFOLD GASKET ($875) WAS IDENTIFY BY THE DEALERSHIP AS THE SOURCE OF THE PROBLEM AT THE SAME TIME MY FRONT HUB BEARINGS WERE FIXED AT JUST OVER $400 BY THE BUICK DEALERSHIP IN NEW JERSEY. THE DEALERSHIP TOOK MY MONEY GLADLY AND LATER THAT DAY I FIND OUT IN THIS FORUM MY VEHICLE SHOULD HAVE BEEN REPAIRED AT NO COST TO ME. I FIND IT HARD TO BELIEVE THE SERVICE MANAGER/DEALERSHIP WERE NOT AWARE OF THIS PROBLEM AND THE NOTICE POSTED BY GM. I FEEL USED AND ABUSE AT THIS POINT AND MY VEHICLE IS STILL HAVE PROBLEMS WITH LEAKING COOLANT/OVERHEATING EVEN AFTER GETTING THE PROBLEM FIXED. ALL I WANT FROM GM IS JUSTICE FOR ALL US WHO WORK HARD EACH DAY AND HAVE CONTINUE TO SUPPORT THEIR COMPANY AND PRODUCTS. I WOULD LIKE TO BE ADDED TO CLASS ACTION LAWSUIT, CAN ANYONE GIVE ME INFORMATION ON GETTING ON THAT TRAIN. I FOUND OTHER CONSUMERS ACROSS THE COUNTRY AND IN CANADA ON THIS WEBSITE WITH THE SAME PROBLEMS HTTP://WWW.TOPIX.NET/FORUM/AUTOS/BUICK-RENDEZVOUS/T1TIK6GQ01P6GHP7D/P3. *NM
NHTSA ID
10169030
Incident
Sep 11, 2006
Mileage
67,000 mi
Suspension
Filed Jul 5, 2006
2003 RENDEZVOUS MADE A NOISE IN THE FRONT END, MECHANIC DETERMINED THE LEFT AND RIGHT HUB BEARINGS HAD TO BE REPLACED. *TS THE CONSUMER WAS INFORMED THAT THE PROBLEM WAS CONSIDERED A COMMON REPAIR AND WAS NOT COVERED UNDER ANY WARRANTY. *JB
NHTSA ID
10162620
Incident
Jun 14, 2006
Interior & seatsSuspension
Filed Apr 20, 2006
Fire reported
I HAVE HAD ONGOING ELECTRICAL PROBLEMS WITH MY VEHICLE FOR ABOUT A YEAR NOW. IT KEEPS BLOWING THE NUMBER 40 FUSE WHICH CAUSES THE VEHICLE TO LOSE ITS TURN SIGNALS, BREAK LIGHTS, AND EMERGENCY FLASHERS. THE DEALER HAS ATTEMPTED TO FIX THE PROBLEM 3 TIMES SINCE JUNE OF 2005. THE FOURTH TIME THIS HAPPENED A WIRING HARNESS UNDER THE DASHBOARD CAUGHT FIRE WHILE MY WIFE AND A FRIEND OF HERS WERE TRAVELING 350 MILES FROM HOME. IT WAS AT NIGHT, IN THE RAIN, AND ON I-77 IN THE MOUNTAINS OF WEST VIRGINIA. A LOCAL GM DEALER LOOKED AT THE VEHICLE. THEY STATED A SERIOUS FIRE COULD HAVE RESULTED FROM THIS, PARTICULARLY SINCE A 30 AMP FUSE WAS PLACE IN THE #40 POSITION WHICH IS MADE TO TAKE A 15 AMP FUSE. I HAVE ALSO REPLACED BOTH FRONT WHEEL BEARINGS ON THIS VEHICLE ONE WITH UNDER 36,000 MILES AND THE OTHER WITH LESS THAN 50,000 MILES. THE VEHICLE HAS BEEN VERY HARD ON FRONT TIRES. I AM GUESSING DUE TO THE DEFECTIVE BEARINGS. *NM
NHTSA ID
10155779
Incident
Apr 7, 2006
Mileage
32,547 mi
Powertrain (other)Suspension
Filed Apr 18, 2006
I JUST PURCHASE A 2003 BUICK RENDEZVOUS WITH 41,532 MILES ON IT. WITHIN 700 ADDITIONAL MILES A FRONT WHEEL BEARING HAS FAILED. ANY AUTO SHOULD BE ABLE TO LAST TWICE THAT MILEAGE. IS THIS A ONE OF A KIND FAILURE OR HAS BUICK'S QUALITY CONTROL PEOPLE ASLEEP? *JB
NHTSA ID
10155590
Incident
Apr 5, 2006
Mileage
42,250 mi
ElectricalPowertrain (other)Steering+2 more
Filed Feb 10, 2006
I HAVE HAD SO MANY PROBLEMS WITH MY RENDEZVOUS I FEEL LIKE THE DEALERSHIP HAS HAD MY CAR MORE THAN I HAVE. FOR STARTERS, THE FRONT AND REAR HUB FAILED FOUR TIMES, WITH THE FOURTH ONE STILL NEEDING TO BE REPAIRED AND GM REFUSING TO ADDRESS THE PROBLEM BECAUSE OF THE NUMBER OF MILES ON THE CAR, THE CHECK ENGINE LIGHT STAYS ON INTERMITTENTLY, THE REAR WIPER STAYS ON AND I HAD TO REMOVE THE FUSE, I HAVE REPLACED THE TIRES THREE TIMES WITH NO EXPLAINATION ON THE UNEVEN EXCESSIVE WEAR, THE POWER STEERING PUMP MAKES LOUD WHINING NOISE AND LEAKS POWER STEERING FLUID WITH NO EXPLAINATION, WINDSHIELD WIPERS CATCH ON EACH OTHER AND I HAVE ON NUMEROUS OCCASSIONS HAD TO STOP THE CAR, GET OUT AND UNTANGLE THEM, HOWEVER, THE DEALER CANNOT DUPLICATE THE PROBLEM, THE REAR AIR COMPRESSOR STILL DOES NOT WORK AFTER BEING REPAIRED TWICE, FUSES BLOW FOR NO REASON. *NM
NHTSA ID
10150005
Incident
Apr 24, 2004
Mileage
36,000 mi
SteeringSuspension
Filed Dec 14, 2005
2003 BUICK RENDEZVOUS LEFT FRONT HUB AND BEARING ASSEMBLY WAS REPLACED AT 36606 MILES. POWER STEERING PUMP REPLACED AT 39933 MILES. *TS A LEAK WAS COMING FROM THE MAIN SEAL ON THE POWER STEERING PUMP THEREFORE IT NEEDED TO BE REPLACED. IN 4/05 ONE OF THE FRONT TIRE HUBS WAS DEFECTIVE CAUSING A LOUD NOISE. ON 11/10/05 THE CONSUMER HAD TO TAKE THE BUICK IN FOR A VARIETY OF REASONS. AGAIN THE CONSUMER WAS HEARING A NOISE BECAUSE BOTH FRONT TIRE HUBS NEEDED TO BE REPLACED. DUE TO THE FACT THAT ONE WAS REPLACED IN 4/05, IT WOULD BE COVERED UNDER THE PARTS WARRANTY. THE CONSUMER INCUR THE COST OF REPLACING ONE HUB. THE CONSUMER CONTACTED OTHER LOCAL GENERAL MOTOR DEALERS TO FIND OUT IF THEY HAD SEEN SIMILAR REPAIRS WITH THIS VEHICLE. THE CONSUMES WAS TOLD THAT THERE HAVE BEEN A LOT OF BUICK RENDEZVOUS AND PONTIAC AZTEC'S COMING IN FOR REPAIR AND NEEDING FRONT AND REAR TIRE HUBS REPLACED. THE CONSUMER WAS TOLD THAT GM WAS WAS GOING TO CHANGE HUB MANUFACTURER TO ALLEVIATE THE PROBLEM. *NM
NHTSA ID
10146413
Incident
Nov 10, 2005
Mileage
38,000 mi
SteeringSuspension
Filed Nov 9, 2005
DT: THE CONTACT STATED IN APRIL 2004,SHE HEARD A LOUD ROARING NOISE AS VEHICLE ACCELERATED. IT SEEMED TO BE LOUDER AS SHE TURNED THE STEERING WHEEL TO EITHER THE LEFT OR RIGHT. THE DEALERSHIP REPLACED ONE OF THE FRONT TIRE HUBS UNDER WARRANTY. SHE WAS NOT SURE IF IT WAS THE LEFT OR THE RIGHT. JUST RECENTLY SHE HEARD THE SAME NOISE, AND WAS TOLD THAT BOTH FRONT TIRE HUBS NEEDED TO BE REPLACED. ALSO, THE POWER STEERING PUMP WAS REPLACED IN JULY 2005. AFTER HAVING THE POWER STEERING PUMP REPLACED SHE WAS HEARING THE SAME NOISE . THE DEALERSHIP TOLD HER THE PUMP THEY HAD ORIGINALLY PUT ON WAS BAD, AND THEY WERE GOING TO REPLACE IT. THEN, SHE WAS TOLD THEY WOULD HAVE TO REPLACE IT AGAIN BECAUSE THE PUMP WAS LEAKING FLUID.*AK
LOUD ROARING, SQUEALING NOISE FROM FRONT OF VEHICLE. WHEEL BEARINGS ARE GOING OUT ON BOTH FRONT WHEELS. I OWN A 2003 BUICK RENDEZVOUS WITH UNDER 49,000 MILES. I CALLED BUICK AND THEY SAID THIS IS THE 1ST TIME & NO ONE ELSE HAS HAD THIS PROBLEM. I CHECKED W/EDMUNDS WEBSITE AND THERE ARE ABOUT 1,000 PEOPLE WHO HAVE HAD THIS PROBLEM. PLEASE HELP AS GM WILL NOT SUPPORT THEIR DEFECTIVE PRODUCTS. THIS COULD BE VERY DANGEROUS AS WHEELS COULD BE COME LOOSE AND OR COME OFF THE CAR.
NHTSA ID
10126036
Incident
Jun 20, 2005
Mileage
48,900 mi
Suspension
Filed Mar 8, 2005
WHEEL BEARINGS DEFECTIVE ON TWO OCCASIONS, CAUSED EXTREME VIBRATION AND NOISE. DEALER WAS NOTIFIED AND THEY SUPPOSEDLY FIXED UNDER WARRANTY. HAD TO RETURN A SECOND TIME TO THE SAME DEALER TO BE FIXED AGAIN WITH THE SECOND INCIDENCE BEING WORSE THAN THE FIRST, THUS MAKING THE CAR DIFFICULT TO DRIVE, ESPECIALLY AT HIGH SPEEDS.*AK
NHTSA ID
10112711
Incident
Mar 8, 2005
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own