RoadVitals

1996 Buick Riviera Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
44
Latest Feb 3, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1996 Buick Riviera, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine916.1%
  • Brakes814.3%
  • Seat belts712.5%
  • Transmission610.7%
  • Electrical47.1%
  • Steering47.1%
  • Visibility35.4%
  • Airbags23.6%
  • Powertrain (other)11.8%
  • Exterior lighting11.8%
  • Tires & wheels11.8%
  • Interior & seats11.8%
  • Body & structure11.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

9
reports

From owner reports, verbatim

I SMELLED GAS. I OPENED THE HOOD, REMOVED THE ENGINE COVER & FUEL WAS SPRAYING FROM THE PLASTIC FUEL LINE, THE SIZE OF A PINHOLE. I CONTACTED THE DEALER TO ORDER A NEW FUEL LINE AND WAS TOLD THE FUEL LINE PART #25648136 IS DISCONTINUED, AS SOON AS I FIND ONE LEFT SOMEWHERE, I WILL BE TAKING TO AN INDEPENDENT REPAIR SHOP FOR REPAIR. THERE ARE NO RECALLS LISTED ON THIS? A DANGEROUS SITUATION. I WENT INTO VARIOUS AUTO FORUMS ON THE INTERNET & NOTICED THAT SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. A PINHOLE LEAK IN THE PLASTIC FUEL LINE. THIS IS THE SECOND TIME I HAVE REPLACED THIS LINE IN THE 4 YEARS I HAVE OWNED THIS CAR WITH 60000 MILES BETWEEN THE LAST TIME THIS HAPPENED AND NOW. GM NEEDS TO OFFER A REDESIGNED REPLACEMENT PART THAT DOESN'T LEAK. *TR

NHTSA ID 10680980 · filed Feb 3, 2015

WHILE DRIVING THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

NHTSA ID 10055854 · filed Jan 26, 2004
All 9 reports naming engine

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

8
reports

From owner reports, verbatim

I SMELLED GAS. I OPENED THE HOOD, REMOVED THE ENGINE COVER & FUEL WAS SPRAYING FROM THE PLASTIC FUEL LINE, THE SIZE OF A PINHOLE. I CONTACTED THE DEALER TO ORDER A NEW FUEL LINE AND WAS TOLD THE FUEL LINE PART #25648136 IS DISCONTINUED, AS SOON AS I FIND ONE LEFT SOMEWHERE, I WILL BE TAKING TO AN INDEPENDENT REPAIR SHOP FOR REPAIR. THERE ARE NO RECALLS LISTED ON THIS? A DANGEROUS SITUATION. I WENT INTO VARIOUS AUTO FORUMS ON THE INTERNET & NOTICED THAT SEVERAL OTHER PEOPLE WERE HAVING THE SAME PROBLEM. A PINHOLE LEAK IN THE PLASTIC FUEL LINE. THIS IS THE SECOND TIME I HAVE REPLACED THIS LINE IN THE 4 YEARS I HAVE OWNED THIS CAR WITH 60000 MILES BETWEEN THE LAST TIME THIS HAPPENED AND NOW. GM NEEDS TO OFFER A REDESIGNED REPLACEMENT PART THAT DOESN'T LEAK. *TR

NHTSA ID 10680980 · filed Feb 3, 2015

TL* THE CONTACT OWNS A 1996 BUICK RIVIERA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG GASOLINE ODOR. THE CONTACT NOTICED THAT THE FUEL TANK WAS FRACTURED FROM EXCESSIVE CORROSION CAUSING FUEL TO LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 8//1/14*CN THE CONSUMER STATED THE TANK WAS PLASTIC WITH A METAL RING BONDED TO THE TANK, WITH A METAL LOCK RING THAT HELD THE FUEL PUMP IN PLACE. BOTH METAL RINGS WERE COMPLETELY RUSTED, TO THE POINT THEY WERE CRUMBLING AND FLAKING. UPDATED 08/26/14

NHTSA ID 10594863 · filed May 29, 2014
All 8 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

COULD NOT GET FIRST INCIDENT DATE ENTERED. THIS IS CURRENT TIME STARTED IN 2013. HAVE HAD REPAIRED 5 TIMES AND NEEDS AGAIN. WHEN DRIVING ON FREEWAY ABOVE 60 MILES PER HOUR AND HAVE TO BRAKE HEAVILY IT WILL START TO SHAKE AND SHIMMY STEERING COLUMN FIXED 2 TIMES THIS YEAR, AS IT LOOSENS UP AND YOU CAN MOVE IT UP TO TWO INCHES BACK AND FORTH. *TR

NHTSA ID 10630201 · filed Sep 2, 2014

TRACTION LIGHT CAME ON AND STAYED ON, WHICH COULD INDICATE A PROBLEM WITH ENGINE OR BRAKES PER OWNER'S MANUAL. CONTACTED DEALER.*AK

NHTSA ID 8018154 · filed Sep 9, 2002
All 8 reports naming brakes

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1996 BUICK RIVIERA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO PUT THE SEAT BELT ON BUT IT FAILED TO CONNECT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY DID NOT PROVIDE THE CAUSE OF FAILURE, JUST THE REPLACEMENT PART NUMBER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE PART WAS NO LONGER AVAILABLE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10492888 · filed Jan 14, 2013

SEAT BELT FAILURE: THE SEAT BELT FASTENER(CLASP/HOOK) ON MY 1996 BUICK RIVIERA VIN # [XXX] HAS FAILED. INSERTION OF THE MALE END OF THE BELT INTO THE FEMALE FASTENER FAILS TO RESULT IN THE UNIT LOCKING. BUICK STATES THEY HAVE NO RECALL ON THIS ISSUE OR ANY RESPONSIBILITY TO REPAIR IT. THE REAR PASSENGER SEAT BELT (LEFT SIDE, I.E. BEHIND DRIVER) FAILS TO RETRACT THE BELT OR SNUG IT UP AFTER THE BELT IS FASTENED. THIS RESULTS IN MORE THAN A FOOT OF SLACK BELT AND THUS AFFORDS LITTLE PROTECTION TO A PASSENGER IN THE EVENT OF ACCIDENT. ALTHOUGH THERE IS A BUICK RECALL ON PRECISELY THIS PROBLEM FOR THIS MAKE AND MODEL CAR (GM 00023, DATED 15 NOVEMBER 2000, IN RESPONSE TO A 28 FEBRUARY 2000 NHTSA RECALL ORDER, NUMBER 00V057000) BUICK TELLS ME IT DOES NOT COVER MY VEHICLES VIN NUMBER AND IS ALSO NOT THEIR RESPONSIBILITY TO REPAIR. SINCE BOTH ISSUES CLEARLY INVOLVE SAFETY ISSUES, I THOUGHT THE NHTSA WOULD BE INTERESTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10373140 · filed Dec 28, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

6
reports

From owner reports, verbatim

TRACTION LIGHT STAYS ON WITH CAUSE UNKNOWN. THE OWNER WAS TOLD BY THE DEALERSHIP THAT HE PROBABLY RAN THROUGH SOME WATER. PLEASE DESCRIBE DETAILS.*JB

NHTSA ID 8019252 · filed Sep 24, 2002

TRACTION LIGHT CAME ON AND STAYED ON, WHICH COULD INDICATE A PROBLEM WITH ENGINE OR BRAKES PER OWNER'S MANUAL. CONTACTED DEALER.*AK

NHTSA ID 8018154 · filed Sep 9, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

THIS VEHICLE WAS NOT INCLUDED IN RECALL# 95V20400 ELECTRIC SYSTEM: ANTI-THEFT DUE TO VIN ALTHOUGH IT DEALT WIT SAME PROBLEM. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

NHTSA ID 8011983 · filed Jun 17, 2002

STEERING WHEEL HAS LOCKED ON OCCASION AND REQUIRED REPAIR, STEERING COLUMN IS LOOSE DUE TO LOOSE BOLTS AND UNSAFE TO DRIVE. *MJS

NHTSA ID 552641 · filed Jun 13, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

COULD NOT GET FIRST INCIDENT DATE ENTERED. THIS IS CURRENT TIME STARTED IN 2013. HAVE HAD REPAIRED 5 TIMES AND NEEDS AGAIN. WHEN DRIVING ON FREEWAY ABOVE 60 MILES PER HOUR AND HAVE TO BRAKE HEAVILY IT WILL START TO SHAKE AND SHIMMY STEERING COLUMN FIXED 2 TIMES THIS YEAR, AS IT LOOSENS UP AND YOU CAN MOVE IT UP TO TWO INCHES BACK AND FORTH. *TR

NHTSA ID 10630201 · filed Sep 2, 2014

STEERING WHEEL AND COLUMN WOULD SHAKE BADLY. TILT BOLTS ARE IN COMING LOOSE OUT OF THE COLUMN. PROBLEM IS GETTING WORSE. HAVE NOT TAKEN TO DEALER.*AK

NHTSA ID 865255 · filed Jul 11, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

DEALER HAS BEEN VERY HELPFUL, BUT ENOUGH IS ENOUGH. THE BRAKE MODULE JUST DID THE SAME THING IT DID LAST YEAR AND WE JUST HAD THE OXYGEN SENSOR REPLACED. FOR THIS EXPENISVE A CAR, IT HAS BEEN IN THE SHOP CONSTANTLY AND IS UNRELIABLE. WE HAVE NEVER IN THE LAST NINE CARS HAD ANY OF THEM BE IN THE SHOP LIKE THIS. THIS IS REGRETFULLY OUR FIRST AND LAST BUICK AT THIS RATE. THE CAR IS LOVELY, BUT CAN'T BE TRUSTED ON OVER A TWO HOUR TRIP. *AK

NHTSA ID 715035 · filed Nov 19, 1999

ERRATIC OPERATION OF WINDSHIELD WIPERS. WINDSHIELD WIPERS WOULD STOP WORKING WHEN LEFT TURN SIGNAL WAS USED, AND WHILE MAKING A TURN. AFTER TURN WAS COMPLETED, THE WINDSHIELD WIPERS WOULD RESUME WORKING AGAIN. ALSO WINDSHIELD WIPERS WOULD CONTINUE TO WORK WHEN SWITCH WAS IN A OFF MODE. WOULD HAVE TO TURN VEHICLE OFF AGAIN TO GET WIPERS TO STOP OPERATING. DEALER NOTIFED, AND REPAIRED WINDSHIELD WIPERS AT CONSUMER'S EXPENSE.. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

NHTSA ID 848589 · filed Sep 23, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

I HAVE A BUICK RIVERA 1996, AND THE AIR BAG ON THE DRIVER SIDE HAS EXPLODED ONCE, AND NOW THE LIGHT IS ON AGAIN. THERE IS A LEAK OF WATER IN THE BACK SEAT ON THE FLOOR ON THE PASSENGER SIDE, AND NOW THE AIR BAG LIGHT, THE TRACTION LIGHT ARE ONE AGAIN. I KNOW THERE WERE BUICK'S RECALLED BECAUSE OF DRIVER SIDE AIRBAGS EXPLODING, HOWEVER, WHEN I CALLED GM THEY SAID NOT ON THE RIVERA. NOW, ALL OF THESE ARE BUICK CARS, AND I AM HAVING THE SAME PROBLEM WITH THIS. THIS HAS PUT MY LIFE AND THAT OF MY PASSANGERS IN DANGER, BECAUSE IF THAT AIRBAG DEPLOYED WHILE I WAS DRIVING ON THE INTERSTATE, WE WOULD HAVE BEEN KILLED OR BADLY HURT. I WOULD LIKE SOMETHING DONE ABOUT THIS. IT HAS CAUSED ME CONSTANT MENTAL STRESS JUST WORRYING ABOUT THIS THING DEPLOYING AGAIN. PLEASE HELP ME. I AM A PROFESSIONAL BUSINESS WOMAN AND I AM 41 YEARS OF AGE. I WOULD LIKE GENERAL MOTORS TO REPAIR THE PROBLEM ON MY CAR. PLEASE CONTACT ME.*AK

NHTSA ID 10025588 · filed Jul 7, 2003

WHILE DRIVING AT ESTIMATED SPEEDS OF 40-45 MPH, BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT AN IMPACT OR RUNNING OVER DEBRIS IN ROAD. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID 8018293 · filed Sep 10, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

SPEEDOMETER FAILED.

NHTSA ID 604839 · filed Sep 11, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

ERRATIC OPERATION OF WINDSHIELD WIPERS. WINDSHIELD WIPERS WOULD STOP WORKING WHEN LEFT TURN SIGNAL WAS USED, AND WHILE MAKING A TURN. AFTER TURN WAS COMPLETED, THE WINDSHIELD WIPERS WOULD RESUME WORKING AGAIN. ALSO WINDSHIELD WIPERS WOULD CONTINUE TO WORK WHEN SWITCH WAS IN A OFF MODE. WOULD HAVE TO TURN VEHICLE OFF AGAIN TO GET WIPERS TO STOP OPERATING. DEALER NOTIFED, AND REPAIRED WINDSHIELD WIPERS AT CONSUMER'S EXPENSE.. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

NHTSA ID 848589 · filed Sep 23, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

GOODYEAR TIRE BLEW OUT(P22560R16).

NHTSA ID 602935 · filed Apr 14, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

SERVICE ENGINE SOON LIGHT GOES ON AND OFF BY ITSELF. VEHICLE HAS BEEN SERVICES SEVERAL TIMES FOR THIS PROBLEM BY BUICK DEALERS.

NHTSA ID 538777 · filed Jul 10, 1998

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

ELECTRIC DOOR LOCKS FAILED.

NHTSA ID 605518 · filed Nov 4, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .