Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2005 Buick Terraza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 36 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 36, in the owner's own words
BRAKES FELT UNEASY STOPPING DID NOT RESPOND RIGHT AWAY SOMETIME HAD TO PULL A SIDE TO PREVENT ACCIDENT. ALTERNATOR DON'T START AT ALL AND ABS LIGHT STAYED ON MOST OF TIME MANY REPAIRS DONE SAME PROBLEM AT DEALER SHIP.
POWER SLIDING DOOR ALARM WILL SOUND GOING DOWN THE ROAD SAYING THE DOOR IS AJAR EVEN WHEN DOOR IS LOCKED CLOSED
THE IGNITION SWITCH WAS DISENGAGED WHEN THE VAN HIT A BUMP WHILE IN MOTION ON A HIGHWAY. I WAS ABLE TO PUT IT IN NATURAL AND RESTART IT BUT IT WAS A VERY FRIGHTENING ORDEAL. THIS HAS ALSO HAPPENED ON STREETS TRAVELING 30 MPH.
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING WHILE DRIVING IN INCLEMENT WEATHER. THE ESC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A FAILURE WITH THE ELECTRICAL SYSTEM; HOWEVER, THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,953. UPDATED 06/29/16*LJ *TR
WELL IT HAPPENED ON DATE SPECIFIED SLIDE DOORS WILL NOT OPEN NOR WILL THEY OPEN MANUALLY !! THIS IS LIFE OR DEATH ORDEAL SINCE I CAN'T SEEM GET THEM OPEN !!!
DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT THERE MOST CERTAINLY IS A PROBLEM HERE, GM ISSUED TSB #07-08-007 AND #07-08-007 A-D WHICH TELLS DEALERSHIPS HOW TO REPAIR THIS PROBLEM. PLEASE LOOK INTO THIS MATTER AGAIN IT IS VERY UNSETTLING TO HAVE MY KIDS RIDING IN THE REAR AND HAVING A DOOR UNLATCH AT HIGHWAY SPEEDS THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE KEY WAS BUMPED AS THE CONTACT DROVE OVER A SPEED BUMP AND THE VEHICLE STALLED. IN ADDITION, WHEN ATTEMPTING TO RESTART THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,499.
WE WERE PULLING INTO WALMART PARKING LOT AND HIT STREET BUMP THAT TURN ONTO WALMART'S PROPERTY AND THE SUDDEN JERK MADE THE KEYS POP OUT OF THE IGNITION WHILE THE VAN WAS IN MOTION. THE KEYS WERE ON THE FLOOR BUT THE VEHICLE WAS STEEL IN MOTION. AS WE PARKED THE VEHICLE I PUT THE KEY BACK INTO THE IGNITION LIKE NOTHING EVER HAPPENED. I TURN THE VAN OF, THEN WAITED A FEW MINUTE AND STARTED THE VEHICLE AND BEHOLD THE KEY WOULD SURELY COME OUT. I CONTACTED THE DEALER SIERRA CHEVROLET IN BARTLET, TN AND THEY CHECKED THE VEHICLE OUT AND SAID IT WAS A BAD CUT IN THE KEY. THAT MEANS A BUMP KEY WOULD START THE VEHICLE. THE IGNITION SWITCH IS FAULTY, AND SEEING GM RECALL LIST, THE BUICK TERRAZA 05 SHOULD BE ON THAT LIST. I'M WRITING BUICK/GM WITH THIS STATEMENT AND REQUEST. *TR
2005 BUICK TERRAZA WHILE DOORS ARE LOCKED AND YOU ARE DRIVING DOWN THE ROAD. THE SLIDING DOORS DECIDE TO OPEN ALL ON THEIR OWN. YOU HAVE TO STOP THE VAN AND SHUT THE DOORS. WITH THE DOOR BUTTONS ARE TURNED OFF THEY STILL OPEN JUST NOT AS OFTEN. *TR
BUICK TERRAZA JUST SHUTS DOWN WHILE DRIVING (AT VARIOUS SPEEDS) OR STOPPED WITHOUT WARNING. EVERYTHING SHUTS DOWN WITH DISPLAY STATING, "STARTING DISABLED, REDUCED ENGINE POWER." I MUST TRY TO GET TO THE SIDE QUICKLY. AFTER ABOUT 30 SECONDS, THE VAN RESTARTS AND CONTINUES FOR A WHILE UNTIL IT DOES THE EXACT SAME THING AGAIN. *TR
THERE ARE SEVERAL DEFECTS THAT I AM EXPERIENCING WITH THIS VAN. THESE ISSUES ESCALATED THIS WEEKEND, THE TRACTION CONTROL AND SYSTEM STABILITY INDICATORS CAME ON AGAIN AND CAUSED THE BRAKES TO LOCK I CHANGED THE BRAKES BECAUSE I THOUGHT THAT WAS THE CAUSE IT WAS NOT. ALSO THE REAR SLIDING DOORS WILL OPEN WHILE DRIVING ON THEIR OWN. THIS VAN HAS BEEN IN THE SHOP AT LOU FUSZ SAINT LOUIS, MO SEVERAL TIMES AND IT IS STILL NOT OPERATING. THIS IS A SAFETY ISSUE I AM LUCKY THAT I WAS NOT ON THE HIGHWAY WHEN THE BRAKES LOCKED UP, UNFORTUNATELY THAT IS NOT THE CASE WITH THE DOORS. I CANCELLED A TRIP TO THE ZOO WITH MY KIDS BECAUSE THE DOORS OPENED ON THEIR OWN WHILE ON THE INTERSTATE, THEY ARE NOW AFRAID TO RIDE IN THE BACK SEATS. *TR
WHILE DRIVING DOWN THE ROAD THE REAR DOOR ALARM STARTED SOUNDING AND THE REAR POWER SLIDING DOOR BEGAN TO OPEN. PULLED THE CAR OVER SHUT THE DOOR AND LOCKED IT. *TR
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT UNLOCK WITH THE KEYLESS SENSOR OR THE BUTTON. THE CONTACT WAS DRIVING WHEN THE SLIDING DOOR OPENED INDEPENDENTLY AND WAS EXTREMELY DIFFICULT TO CLOSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,308 THE DEALER TRACED THE PROBLEM TO A CIRCUIT. UPDATED 11/28/11
MY NAME IS [XXX] OWNER OF 2005 BUICK TERRAZA.WE HAVE ALWAYS HAD A PROBLEM WITH THE STARTER GETTING STUCK/FROZEN , WE HAVE ALSO TALKED TO OTHER OWNERS OF THIS VEHICLE ,AN THEY ALSO HAVE HAD THE SAME PROBLEM . I FEEL THERE HAS TO BE A RECALL ON THIS PROBLEM BUT I AM SURE BUICK DOES NOT MAKE THIS A RECALL BECAUSE THEY HAVE NO FIX ( B.S.) TO THIS PROBLEM. WE FEEL LIKE GETTING A LAWYER T SEE IF MAYBE THEN THEYCOULD FIX THIS . THE DEALER SAYS OUR WARRANTY NO LONGER COVERS . WE HAVE HAD THIS PROBLEM SINCE DAY ONE. WITH 10 MILES ON THE NEW VEHICLE. PLEASE HELP US . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
BUICK TERRAZA DRIVERS SIDE REAR DOOR FAULTY. DOOT SENSOR KEEPS CHIMING SENSING THE DOOR IS OPEN WHEN IT'S NOT, YOU CAN'T MANUALLY SHUT IT SINCE THE SENSOR UNLOCKS IT AND THE DOOR OPENS. YOU HAVE TO FORCE IT SHUT AND DEAL WITH THE CHIMING- J=HOPEFULLY I CAN GET THE SENSOR DISCONNECTED. *TR
THE REAR DOOR ON THE DRIVER'S SIDE STARTING TRYING TO OPEN ON ITS OWN THE WEEK OF MARCH 15. THE SOONEST WE COULD GET AN APPOINTMENT AT THE MECHANICS WAS MARCH 19. WE TRANSPORT GRANDCHILDREN DAILY TO AND FROM SCHOOL AND OTHER ACTIVIITES AND THEY ARE ALWAYS IN CHILD SAFETY RESTRAINTS. IT IS A GOOD THING BECAUSE MARCH 18 AS WE WERE DRIVING TO DINNER WITH THE CHILDREN, THE DOOR COMPLETELY OPENED AS WE WERE TURNING A CORNER AT A BUSY INTERSECTION. WE HAVE NOT BEEN ABLE TO GET IT REPAIRED BECAUSE THE PARTS HAD TO BE ORDERED. WE ARE NOT DRIVING THE VAN WITH THE CHILDREN AS WE WAIT FOR REPAIRS. THE EXTENDED WARRANTY AND GM DEALERS DO NOT SEEM TO BE TOO CONCERNED ABOUT THE SAFETY ASPECT. WE ARE!!
I WAS INVOLVED IN AN ACCIDENT AND HAD FRONT END DAMAGE. THE AIR BAG SENSOR AND LIGHT ARE ON INDICATING THAT THE AIR BAG DEPLOYED; HOWEVER, IT DID NOT. WE HAVE ALSO EXPERIENCED ELECTRICAL PROBLEMS AS WELL WITH THE VAN. THE SLIDING DOOR CHIME COMES ON RANDOMLY WHEN I WE ARE DRIVING. WORK HAD TO BE DONE PREVIOUSLY ON THE WIRING. OCCASIONALLY I HEAR RATTLING NOISES FROM THE FRONT END OF THE VEHICLE WHEN I DRIVE. THE VAN ALSO SHAKES EXCESSIVELY WHEN APPROACHING SPEEDS OVER 45-50 MILES PER HOUR WHEN I PUT ON THE BRAKES. *TR
BOTH SETS OF KEYLESS ENTRY FAILED ON THE UNLOCK OPERATION. ONE SET WAS USED AND FAILED IN 2 YEARS, THE OTHER SET WAS THEN USED AND FAILED IN TWO YEARS. MUST HAVE SOMETHING WRONG IN THE MAKEUP OF THESE KEYLESS TRANSMITTER. EVERYTHING WORKS EXCEPT THE UNLOCK. REPLACEMENT QUOTED AT $345. *TR
SINCE OCTOBER 2006 I HAVE TAKEN THE '05 BUICK TERRAZA TO MOSSY PONTIAC BUICK GMC OF NEW ORLEANS FOR THE FOLLOWING ISSUES: DVD STATIC NOISE, UNUSUALLY LOUD, EXHAUST NOISE ON TAKE-OFF, BRAKES, ABS LIGHTS COME ON, ONSTAR, AND IGNITION/STARTER CONTINUES TO TURNOVER AFTER RELEASING THE STARTER KEY. AFTER 10-15 VISITS TO THE DEALERSHIP FOR THE SAME ISSUES THEY SAY THAT THEY REPLACED THE MUFFLER AND THE CATALYTIC CONVERTER, AND THAT ANY NOISE I HEAR IS INHERENT TO THE VEHICLE. I WAS ALSO INFORMED THAT THE DVD NOISE I HEARD WAS INHERENT TO THE VEHICLE UP UNTIL MY LAST VISIT ON APRIL 10, 2007 AT WHICH TIME I WAS INFORMED OF A BULLETIN THAT DESCRIBED THE PROBLEM I HAD BEEN HAVING SINCE OCTOBER 2006. EITHER WAY, THAT ISSUE WAS STILL NOT FIXED AFTER LEAVING MY VEHICLE AT THE DEALERSHIP FOR APPROXIMATELY 10 HOURS. ALSO, ACCORDING TO THE DEALERSHIP THE ABS LIGHT ISSUE AND THE IGNITION/STARTER ISSUE COULD NOT BE DUPLICATED. THEREFORE , THEY ARE LIKELY INHERENT TO THE VEHICLE. *AK I PLACED A COMPLAINT WITH BUICK CUSTOMER CARE ON APRIL 10 AFTER NOT HAVING ANY RESOLUTION TO MY PROBLEMS, AND THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO OTHER THAN OFFER ME A $1000 REBATE FOR BUYER LOYALTY TOWARDS A NEW GM VEHICLE. MY CAR CURRENT HAS 38,600 MILES, BUT I PURCHASED IT WITH 23K (CERTIFIED WHICH SUPPOSELY EXENDED THE WARRANTY TO 39K) AND HAVE BEEN TAKING IT TO THE DEALSHIP FOR ISSUES SINCE THE DAY OF PURCHASE. ANY HELP THAT YOU ALL CAN GIVE ME TO HELP RESOLVE THIS MATTER WOULD BE GREATLY APPRECIATED. *AK
HARNESS DAMAGE CAUSING REPEATED STABILITY CONTROL FAILURE. FAILURE CAUSES THE FRONT BRAKES TO ACTIVATE WITHOUT DEPRESSING THE BRAKE PEDAL AT ANY TIME. TAKEN IN 4 TIMES FOR REPAIR BETWEEN 4/21/06 TO 1/13/07. HARNESS REPAIRED AT LEAST TWICE ALONG WITH OTHER COMPONENT REPLACEMENT. *NM
I HAVE A 2005 BUICK TERRAZA WITH 20,000 MILES ON IT. RECENTLY WHEN THE TEMP HAS GOT COLD (30 DEGREES) THE SERVICE STABILITY AND THE SERVICE TRACTION LIGHTS HAVE CAME ON. AFTER I DRIVE THE VAN, THE NEXT TIME I START THE VAN THE LIGHTS ARE USUALLY GONE BUT THEN WHEN I HAVE BEEN DRIVING STRAIGHT ON A DRY ROAD AT ABOUT 45 MPH OR SO AND HIT A BUMP THE VAN WOULD PULL, DECELERATE AND SWERVE FOR A FEW SECONDS AND THE SERVICE STABILITY LIGHT WOULD COME ON. THIS HAS HAPPENED 4 TIMES. I TOOK IT TO THE DEALER AND THEY FOUND 5 CODES BUT THEY SAY THEY CAN'T HELP THEM FIGURE WHAT IS WRONG AND ALL THEY CAN DO IS DRIVE MY VAN AROUND UNTIL IT DOES IT AGAIN AND HOPE THEY GET A CODE THAT WILL HELP THEM. THE CODES WERE C0253/C0870/C0460/C0196/C0187. I FOUND OTHER PEOPLE ON LINE WHO HAD SIMILAR PROBLEMS WITH THESE VEHICLES AND PRINTED SUGGESTIONS FOR THE DEALER TO CHECK(STEERING WHEEL SENSOR AND FRAYED WIRES). THE DEALER THEN FOUND A GREEN AND BLUE WIRE FROM THE FORWARD ENGINE HARNESS ROUTED FROM THE EBCM UNDERNEATH THE INLET AIR BOX WERE COMPLETELY RUBBED THROUGH. THEY RUBBED AGAINST THE TRANSMISSION BOLT. HOPEFULLY THIS WILL FIX THE PROBLEM. I GUESS YOU GOT TO GIVE SOME DEALERS HELP FINDING THE PROBLEM WITH YOUR VEHICLE. THIS IS COULD BE A PROBLEM WITH THESE TYPE OF GM VANS AND IT COULD BE VERY DANGEROUS DEPENDING ON WHAT WIRES ARE FRAYED AND WHEN THEY MALFUNCTION THE STABLE TRAK SYSTEM COULD THROW THE VAN OUT OF CONTROL WHICH COULD LEAD TO A DEADLY ACCIDENT. *JB
TL* - THE CONTACT COMPLAINED ABOUT A VARIETY OF VEHICLE PROBLEMS. FAILURES. THE HEATING AND COOLING SYSTEM DID NOT CONSISTENTLY PROVIDE HEAT OR AIR CONDITIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER 7 TIMES FOR THE HEATING AND COOLING SYSTEM FAILURE. HOWEVER, SHE STATED THAT SHE HAS HAD PROBLEMS WITH SYSTEM WORKING ON AT LEAST 15 OCCASIONS. THE LAST TIME THAT THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR HEATING AND COOLING FAILURE WAS DECEMBER 27, 2006. THE CONTACT STATED THAT EACH TIME SHE HAS TAKEN THE VEHICLE FOR REPAIR IT WAS REPROGRAMMED. THE REPAIR WORKED FOR A WHILE AND THEN BEGAN FAILING AGAIN. THE CONTACT STATED THAT THE CRANK SEAL WAS LEAKING AND REPLACED 01/02/07. THE CONTACT STATED THAT THE SWAY BARS FOR THE STABILIZERS WERE REPLACED 07/2006. ALL 4 BRAKE ROTORS WERE WARPED AND THEY WERE REPAIRED, BUT NOT REPLACED 07/2006. THE CONTACT STATED THAT ALL FOUR TIRES HAD TO BE REPLACED AT 20,000 MILES BECAUSE THEY WERE ALL CUPPED, AND SHE HAD TO REPLACE ALL FOUR OF THEM 10/16/2006. THE CONTACT ALSO STATED THAT THE BACKUP ASSIST DIDN'T WORK FOR 3 OR 4 WEEKS. THE CONTACT ALSO STATED THAT THERE IS A CONSTANT DINGING NOISE SUCH AS WHEN YOU HAVE LEFT A CAR DOOR OPEN, HOWEVER, A CAR DOOR IS NOT OPEN. THE CONTACT STATED THAT IF SHE TURNS THE CAR OFF AND LETS IT SIT FOR A FEW MINUTES THE DINGING STOPS, BUT IF SHE DOESN'T TURN THE VEHICLE OFF AND WAITS IT KEEPS DINGING. THE CONTACT STATED THIS HAS HAPPENED FOUR TIMES TO DATE. THE CONTACT BELIEVED THERE WAS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. *AK
DT*: THE CONTACT STATED THE HEADLIGHTS FLICKERED WHEN THE VEHICLE WAS DRIVEN 0-60 MPH. WHEN THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER, THE PROBLEM COULD NOT BE RECREATED. THE VOLTAGE REGULATOR WAS REPLACED, BUT THE PROBLEM CONTINUED. THE LIGHTS FAILED TO REMAIN BRIGHT ENOUGH TO SEE WELL AT NIGHT. THE COMPUTER PROGRAMMING WAS REFLASHED. THE VEHICLE ALSO HAD AN ONGOING ISSUE WITH THE STARTER, SLIDING DOOR OPENING BY ITSELF WHEN THE VEHICLE WAS PARKED OR WHILE IDLING IN PARK. ON ONE OCCASION, THE CHILD PASSENGER FELL OUT OF THE VEHICLE WHEN THE DOOR OPENED. THERE WERE NO INJURIES SUSTAINED. THERE WAS A PROBLEM WITH THE STEERING WHICH RESULTED IN THE CONTACT SIDE SWIPING A MAILBOX POST ON THE SIDE OF THE ROAD. AT A LATER DATE WHEN THE VEHICLE WAS PARKED IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO REPORTS TAKEN BY THE POLICE OR FIRE DEPARTMENT. THE MANUFACTURER WAS NOTIFIED AND THE SERVICE DEALER TOWED THE VEHICLE BACK TO THE DEALERSHIP.
WHERE TO START! THE HORN IS VERY HARD TO WORK, THE POWER SLIDING PASSENGER DOOR OPENS RANDOMLY AND HAS BEEN WORKED ON COUNTLESS TIMES, THERE ARE VIBRATIONS IN THE FLOOR, THE BRAKES HAVE BEEN WORKED ON COUNTLESS TIMES: FRONT ROTORS TURNED TWICE AND REPLACED ONCE, REAR BRAKES TURNED TWICE. INTERIOR AND EXTERIOR LIGHTS RANDOMLY AND CONSTANTLY DIM AND BRIGHTEN. TIE RODS REPLACED AND ALL THIS WITH ONLY 20000 ON IT! I HAVE HAD THIS VEHICLE IN THE DEALERSHIP FOR ALL PROBLEMS AND I GUESS THIS IS AS GOOD AS IT GETS WITH BUICK! *JB
VIBRATION AT 50+ MPH. PULSATING, VIBRATING WHEN BRAKING. UNEVEN WEAR ON TIRES (FEATHERING) NOTICED AT 3,000 MILES. HORN TAKES A LOT OF PRESSURE TO MAKE IT WORK. 2 METRO BUICK DEALERS SAY ALL ABOVE IS NORMAL AND CAN NOT FIND ANYTHING WRONG. ONE DEALER PRINTED 2 SERVICE BULLETINS TO SHOW ME GM SAYS IT IS NORMAL. HEADLIGHTS AND INTERIOR LIGHTS DIM AND BRIGHTEN ON THEIR OWN. HAVE HAD NUMEROUS ONCOMING CARS BLINK THEIR HIGH BEAMS AT ME THINKING MY HIGH BEAMS ARE ON. I WAS DENIED IN MY REQUEST FOR A BUICK OFFICIAL TO GET INVOLVED. VAN IS NOW 9 MONTHS OLD AND ONLY 8,000 MILES BECAUSE IT IS UNBEARABLE TO DRIVE WITH ALL THAT SHAKING. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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