Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Oct 29, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
14%
of 120 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2005 Buick Terraza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
Shown in the owner’s own words, exactly as filed
Body & structureElectricalInterior & seats
Filed Oct 29, 2014
DURING CRUISE ON HIGHWAY (I-95 IN FLORIDA) WHILE ON VACATION THE LEFT REAR POWER SLIDING DOOR BECAME UNLATCHED AND WARNING CHIMES SOUNDED REPEATEDLY AND INTERIOR LIGHTS ILLUMINATED, THIS OCCURRED SEVERAL TIMES AGAIN ON THIS TRIP THERE WAS AN INVESTIGATION BY THE NHTSA IN 2008 REPORT #EA07019 WHICH DETERMINED NO DEFECT WAS PRESENT WHICH WOULD REQUIRE A RECALL. I BEG TO DIFFER WITH THAT ASSESSMENT THERE MOST CERTAINLY IS A PROBLEM HERE, GM ISSUED TSB #07-08-007 AND #07-08-007 A-D WHICH TELLS DEALERSHIPS HOW TO REPAIR THIS PROBLEM. PLEASE LOOK INTO THIS MATTER AGAIN IT IS VERY UNSETTLING TO HAVE MY KIDS RIDING IN THE REAR AND HAVING A DOOR UNLATCH AT HIGHWAY SPEEDS THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR
NHTSA ID
10650921
Incident
Jun 28, 2014
Mileage
62,075 mi
ElectricalInterior & seats
Filed Jun 23, 2014
2005 BUICK TERRAZA WHILE DOORS ARE LOCKED AND YOU ARE DRIVING DOWN THE ROAD. THE SLIDING DOORS DECIDE TO OPEN ALL ON THEIR OWN. YOU HAVE TO STOP THE VAN AND SHUT THE DOORS. WITH THE DOOR BUTTONS ARE TURNED OFF THEY STILL OPEN JUST NOT AS OFTEN. *TR
NHTSA ID
10605398
Incident
Feb 5, 2014
Mileage
95,000 mi
Body & structureDriver assistanceInterior & seats
Filed Oct 21, 2012
MY PASSENGER DOORS WILL NOT LOCK ALSO DOOR OPEN WHY DRIVING AND MY T/C COME ON WHY DRIVING 55 TO 60 MILES A HOUR ITS FEELS LIKE U ON BRAKES SLOW DOWN. *TR
NHTSA ID
10481328
Incident
May 3, 2012
Mileage
130,000 mi
Interior & seats
Filed Aug 22, 2011
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT WAS DRIVING 45 MPH WHEN BOTH REAR PASSENGER DOORS OPENED INTERMITTENTLY. THE FAILURE OCCURRED ON FOUR PREVIOUS OCCASIONS. THE DOORS WILL ONLY CLOSE WHEN THEY ARE LOCKED, BUT THE CAR ALARM SOUNDS, WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED, AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.
NHTSA ID
10421024
Incident
Aug 1, 2010
Mileage
40,000 mi
Interior & seats
Filed Jul 16, 2011
2005 BUICK TERAZZA REAR PASSENGER SLIDING DOOR WILL NOT CLOSE OR STAY CLOSED. WHEN CLOSED, AN ALARM SOUNDS CONTINUOUSLY. HAVE HAD THIS ISSUE SERVICED BY BUICK FOR OVER THREE YEARS. BUICK HAS REPLACED SOME OF THE PARTS, BUT IT CONTINUES TO HAPPEN. THE PROBLEM STILL EXISTS TODAY. *TT
NHTSA ID
10413151
Incident
Apr 1, 2008
Mileage
60,000 mi
AirbagsElectricalInterior & seats+1 more
Filed Nov 25, 2009
Crash reported1 injury reported
I WAS INVOLVED IN AN ACCIDENT AND HAD FRONT END DAMAGE. THE AIR BAG SENSOR AND LIGHT ARE ON INDICATING THAT THE AIR BAG DEPLOYED; HOWEVER, IT DID NOT. WE HAVE ALSO EXPERIENCED ELECTRICAL PROBLEMS AS WELL WITH THE VAN. THE SLIDING DOOR CHIME COMES ON RANDOMLY WHEN I WE ARE DRIVING. WORK HAD TO BE DONE PREVIOUSLY ON THE WIRING. OCCASIONALLY I HEAR RATTLING NOISES FROM THE FRONT END OF THE VEHICLE WHEN I DRIVE. THE VAN ALSO SHAKES EXCESSIVELY WHEN APPROACHING SPEEDS OVER 45-50 MILES PER HOUR WHEN I PUT ON THE BRAKES. *TR
NHTSA ID
10293615
Incident
Nov 17, 2009
Mileage
71,000 mi
Interior & seats
Filed Sep 2, 2009
DOOR LOCKS WILL NOT UNLOCK, THEY JUST CLICK. WAS ABLE TO JIMMY FRONT DOORS BUT THEN THEY WOULD NOT LOCK. HAD BABY BEEN IN BACK SEATS THERE WAS NO WAY TO GET THEM OUT WITHOUT SOMEONE VERY SMALL CLIMBING OVER THE FRONT SEAT INTO THE FAR BACK, VERY DANGEROUS. ON STAR COULD NOT REMOTE OPEN VEHICLE EITHER. DROVE TO DEALERSHIP AND DISCOVERED THE REMOTE FOB THOUGHT IT WAS LOCKING THE CAR AND STARTED IT. DEALERSHIP SAYS THEY HAVE NEVER SEEN THIS HAPPEN BEFORE. *TR
NHTSA ID
10282706
Incident
Sep 2, 2009
Mileage
56,158 mi
Interior & seats
Filed Jul 21, 2009
THE DRIVER'S SIDE POWER SLIDING DOOR CONSTANTLY WOULD LOCK AND UNLOCK WHILE DRIVING. IT WOULD ALSO NOT SHUT AND EMIT A WARNING BELL EVEN WHEN NOTHING WAS OBSTRUCTING THE DOOR. I WAS TOLD IT WOULD COST OVER $1000 TO REPLACE THE SENSOR AND THAT MIGHT NOT EVEN FIX IT. I FINALLY HAD THE DEALER DISCONNECT THE AUTOMATIC DOOR. SO WE NOW OPEN AND CLOSE IT MANUALLY. THIS IS A SAFETY ISSUE, SINCE THE LOCK/UNLOCK WOULD OCCUR WHEN IN DRIVE AND DUE TO THE NUMBER OF COMPLAINTS SOMETHING NEEDS TO BE DONE. *TR
NHTSA ID
10277610
Incident
Jul 1, 2008
Interior & seats
Filed Jul 7, 2009
POWER SLIDING DOORS IN THE REAR FAIL TO CLOSE ON A REPEATED BASIS, OFTEN HAVING TO TRY AND CLOSE THEM 10 TO 12 TIMES. AFTER READING ABOUT THIS KNOWN ISSUE AND HOW OTHERS VEHICLE OWNERS HAVE REPORTED THE DOOR(S) OPENING ON THEIR OWN WHILE DRIVING, I FELT I NEEDED TO REPORT MY MALFUNCTION WITH THE DOOR SENSORS. *TR
NHTSA ID
10275937
Incident
Jun 27, 2009
Mileage
32,000 mi
Interior & seats
Filed Jun 6, 2008
TL*THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR DOES NOT CLOSE PROPERLY, WHICH CAUSES IT TO SPORADICALLY OPEN WHILE DRIVING AT ANY SPEED. HE TOOK THE VEHICLE TO THE DEALER AND A TECHNICIAN REPROGRAMMED THE DOOR. FIVE TO SIX MONTHS LATER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REALIGNED THE DOOR. MONTHS LATER, THE DOOR FAILED AGAIN. SINCE THE FIRST FAILURE, HE HAS TAKEN THE VEHICLE TO THE DEALER SEVEN TIMES REGARDING THE DOOR FAILURE. ON EACH OCCASION, THE ENGINEERS HAVE FAILED TO SUCCESSFULLY REMEDY THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 2,500 AND CURRENT MILEAGE WAS 81,204.
NHTSA ID
10230158
Incident
Dec 18, 2004
Mileage
2,500 mi
Interior & seats
Filed Sep 2, 2007
SLIDING DRIVER'S SIDE REAR DOOR OPENED WHILE I WAS FUELING THE CAR. MY WIFE PUSHED THE OPEN DOOR BUTTON. A VERY DANGEROUS SITUATION DEVELOPED AS THE SLIDING DOOR SLID BACKWARDS TOWARD THE GASOLINE HOSE. I JAMMED THE DOOR WITH MY BODY AND ATTEMPTED TO PRESS THE DOOR BUTTON BUT THE DOOR KEPT TRYING TO SLIDE BACK. I SQUEEZED THE HANDLE AND YANKED THE HOSE OUT OF THE GAS TANK FILLER. I SPLASHED QUITE A BIT OF GAS ON THE SIDE OF THE CAR. THERE SHOULD BE SOME SAFETY SWITCH THAT WOULD PREVENT THE SLIDING DOOR FROM OPERATING WHEN THE GAS TANK DOOR IS OPEN. MY WIFE WAS DISORIENTED AT THE TIME BECAUSE OF A DIABETIC SUGAR LOW AND FELT SHE NEEDED AIR. I HAD VISIONS OF THE SLIDING DOOR STRIKING THE GAS HOSE AND STARTING A FIRE. THE DOOR HAS A SAFETY SWITCH THAT PREVENTS IT FROM CLOSING IF AN OBJECT IS IN THE WAY. BUT THERE IS NOTHING TO PREVENT THE DOOR FROM OPENING EVEN WHEN IT IS HELD OR STRIKES SOMETHING. *JB
NHTSA ID
10201682
Incident
Sep 1, 2007
Mileage
32,440 mi
Interior & seats
Filed Apr 11, 2007
TL*THE CONTACT OWNS A 2005 BUICK TERRAZA. ON THREE OCCASIONS THE KEY FOB IN THE CONTACTS POCKET PRESSED AGAINST SOMETHING AND UNLOCKED ALL OF THE DOORS, INCLUDING THE SLIDING DOOR. THE SLIDING DOOR REMAINS OPEN. THE DEALER STATED THAT THE KEY FOB WAS OPERATING NORMALLY. THE CURRENT MILEAGE IS 4,268, AND FAILURE MILEAGE WAS 4,258.*AK UPDATE 05/04/07*TR
NHTSA ID
10187608
Incident
Apr 10, 2007
Mileage
4,258 mi
ElectricalInterior & seatsExterior lighting+1 more
Filed Dec 8, 2006
Crash reportedFire reported
DT*: THE CONTACT STATED THE HEADLIGHTS FLICKERED WHEN THE VEHICLE WAS DRIVEN 0-60 MPH. WHEN THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER, THE PROBLEM COULD NOT BE RECREATED. THE VOLTAGE REGULATOR WAS REPLACED, BUT THE PROBLEM CONTINUED. THE LIGHTS FAILED TO REMAIN BRIGHT ENOUGH TO SEE WELL AT NIGHT. THE COMPUTER PROGRAMMING WAS REFLASHED. THE VEHICLE ALSO HAD AN ONGOING ISSUE WITH THE STARTER, SLIDING DOOR OPENING BY ITSELF WHEN THE VEHICLE WAS PARKED OR WHILE IDLING IN PARK. ON ONE OCCASION, THE CHILD PASSENGER FELL OUT OF THE VEHICLE WHEN THE DOOR OPENED. THERE WERE NO INJURIES SUSTAINED. THERE WAS A PROBLEM WITH THE STEERING WHICH RESULTED IN THE CONTACT SIDE SWIPING A MAILBOX POST ON THE SIDE OF THE ROAD. AT A LATER DATE WHEN THE VEHICLE WAS PARKED IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO REPORTS TAKEN BY THE POLICE OR FIRE DEPARTMENT. THE MANUFACTURER WAS NOTIFIED AND THE SERVICE DEALER TOWED THE VEHICLE BACK TO THE DEALERSHIP.
NHTSA ID
10175575
Incident
Sep 10, 2006
Mileage
29,000 mi
Interior & seats
Filed May 7, 2006
WHILE DRIVING AT NIGHT FROM A FIELD TRIP WITH MY DAUGHTER AND HER GIRL SCOUT BROWNIE TROOP, THE STABILITY TRACK SYSTEM WENT ON IN ERROR AND I LOST CONTROL OF THE CAR. IT WENT FROM 40 MPH TO 5 MPH WITHIN A SECOND. THE STEERING WOULD NOT WORK, EITHER. VERY, VERY SCARY! I CONTACTED ONSTAR IN THE CAR AND THEY COULD NOT SEE A PROBLEM, BUT SENT A TOW TRUCK. THE DEALERSHIP REPLACED A SHORT-WIRE AND SAID IT WAS FIXED. BUT COULD IT HAPPEN AGAIN? ALSO, MY AUTOMATIC DOORS NEVER WORK PROPERLY. WE BOUGHT THIS CAR FOR FAMILY TRIPS AND FIELD TRIPS, BUT NOW I'M TOO SCARED TO TAKE IT ON TRIPS OR FIELD TRIPS THINKING THAT IT WILL HAPPEN AGAIN ON THE EXPRESS WAY LIKE IT DID TO OTHER TERAZZA OWNERS. WE LEASED IT SO I CAN'T GET RID OF IT. INSTEAD I MAKE A HUGE PAYMENT EVERY MONTH ON A LEMON. *JB
NHTSA ID
10156952
Incident
Feb 22, 2006
Interior & seatsTransmission
Filed Apr 14, 2006
DT*: THE CONTACT STATED THE AUTOMATIC SLIDING DOOR LOCKED BY ITSELF AND WOULD NOT OPEN BY THE KEY OR POWER CONTROLS. THE VEHICLE WAS SEEN BY A DEALER FOR REPLACEMENT OF THE POWER DOOR LOCK MOTOR. ALTHOUGH THE DOOR LOCK PROBLEM WAS CORRECTED, THE DOOR RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE IS CURRENTLY AWAITING FURTHER INSPECTION BY THE DEALER. *AK UPDATED 5/10/2006 - THE VEHICLE ROLLED BACK WHILE ON HILLS. *NM
NHTSA ID
10155387
Incident
Apr 14, 2006
Mileage
13,444 mi
Interior & seats
Filed Apr 10, 2006
2005 BUICK TERRAZA LEFT SLIDING DOOR WOULD NOT OPEN EITHER ELECTRONICALLY OR MANUALLY. DOOR LATER OPENED WHILE VEHICLE WAS IN MOTION. *TS THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. THEY DID UPDATE THE SLIDING DOOR MODULE PER SERVICE BULLETIN 05-08-64-013 BUT THAT DID NOT CORRECT THE PROBLEM. *NM
NHTSA ID
10156223
Incident
Mar 24, 2006
ElectricalInterior & seatsTransmission
Filed Aug 9, 2005
DT: THE CONTACT STATED HAD A TECHNICIAN FROM GM LOOK AT HIS CAR BECAUSE HE WAS HAVING MANY PROBLEMS WITH HIS HORN. E NOTICED PROBLEMS WITH THE HORN ON OR AROUND 5-20-05. IT WAS VERY HARD TO PUSH. THE HORN. YOU ALMOST HAVE TO TAKE A HAMMER TO GET IT TO BLOW. THE DASH LIGHTS ARE ALSO VERY DIM. HE HAS FOUND SEVERAL COMPLAINTS ON THE NHTSA WEBSITE ABOUT THE HORN NOT BLOWING. TRANSMISSION KICKS INTO PASSING GEAR TOO MUCH GOING UP SLIGHT GRADES ON THE INTERSTATE AT 65-70 MPH. THE CONTACT HAS DRIVEN OTHER CARS ON THE SAME INTERSTAS WITH THE SAME AVERAGE LOADS AND WITH LESS HORSEPOWER AND THEY DIDN'T KICK INTO THE PASSING GEAR AS MUCH. THE TECH THAT GM SENT OUT, SAID EVERYTHING WAS NORMAL. *AK
NHTSA ID
10132022
Incident
May 20, 2005
Mileage
100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own