Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Dec 8, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 120 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2005 Buick Terraza submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
Powertrain (other)Steering
Filed Dec 8, 2021
The contact owns a 2005 Buick Terraza. The contact stated while driving 20 MPH, while making a left turn, the vehicle loss motive power and jerked before stalling. The electronic stability warning light illuminated. The vehicle was restarted and operated as designed. The contact stated that the failure was intermittent. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the steering angle sensor needed to be replaced. The vehicle was repaired however, the failure recurred. The contact called a local dealer and was informed that the failure was related to the transmission however, the vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.
NHTSA ID
11443130
Incident
May 22, 2021
Mileage
151,000 mi
BrakesDriver assistanceSteering
Filed May 21, 2019
HELLO, I HAVE A 2005 BUICK TERRAZA CX AWD. MY ABS AND TRACTION CONTROL LIGHTS CAME ON AND WHEN IT DID THE VEHICLE STARTED TO APPLY THE BRAKES ITSELF PULLING THE VEHICLE TO THE LEFT WHILE DRIVING. I COULDN'T CONTROL THE VEHICLE. I STARTED READING UP ON THIS, AND IT APPEARS MANY OTHER OWNERS OF THIS VEHICLE BEEN HAVING THIS SAME UNSAFE PROBLEM OVER THE YEARS AND NO RECALL IS BEEN DONE. THIS IS A VERY SERIOUS ISSUE!!! I'M SURPRISE NO ONE HAS BEEN INVOLVED IN AN ACCIDENT AND BEEN KILLED. I ALSO NOTICE THIS HAS BEEN REPORTED MANY TIMES AS WELL TO THE MANUFACTURE AND THEY HAVEN'T DONE ANYTHING ABOUT IT BUT COME UP WITH EXCUSES TO THE OWNERS LIKE MYSELF. DO SOMEONE HAS TO BE KILLED BEFORE A RECALL IS DONE? I MYSELF IS GOING TO TAKE MY VIDEO I HAD FILMING ON MY WINDSHIELD WHEN THIS INCIDENT OCURRED AND SEND IT TO ALL THE MAJOR NEWS MEDIA GROUPS IN THIS COUNTRY AND PUT IT ON SOCIAL MEDIA AS WELL. THANK YOU FOR REVIEWING MY COMPLAINT, AND HOPEFULLY THE GOVERNMENT MAKE BUICK THE MANUFACTURE DO A SAFETY RECALL ASAP. I CAN'T UPLOAD MY VIDEO BECAUSE IT'S OVER THE MAXIMUM SIZE ALLOWED TO UPLOAD ON THIS WEBSITE.
NHTSA ID
11208962
Incident
May 21, 2019
Mileage
134,509 mi
BrakesSteering
Filed Jun 20, 2017
Crash reported
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL AND BRAKE PEDAL SEIZED. ALSO, THE ABS AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (RON SMITH BUICK GMC 1900 AUTO CENTER DRIVE, MERCED, CA 95340), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
NHTSA ID
11000271
Incident
Jun 10, 2017
Mileage
84,000 mi
ElectricalEngineSteering
Filed Sep 28, 2016
THE IGNITION SWITCH WAS DISENGAGED WHEN THE VAN HIT A BUMP WHILE IN MOTION ON A HIGHWAY. I WAS ABLE TO PUT IT IN NATURAL AND RESTART IT BUT IT WAS A VERY FRIGHTENING ORDEAL. THIS HAS ALSO HAPPENED ON STREETS TRAVELING 30 MPH.
NHTSA ID
10910431
Incident
Jul 28, 2016
Mileage
86,000 mi
BrakesDriver assistanceSteering+1 more
Filed Jan 21, 2015
AS WE WERE DRIVING HOME IN MAY OF 2014 THE LEFT FRONT BRAKE GRABBED AS IF I HAD APPLIED THE BRAKE,SINCE THEN WE HAVE HAD BOTH WHEEL BEARINGS REPLACED LOWER BALL JOINTS AND TIE ROD ENDS BUT NOTHING HAS CHANGED. IT HAS GRABBED SEVERAL TIMES SINCE THEN,THIS IS A SERIOUS MATTER THAT SHOULD BE DEALT WITH, I REFUSE TO LET MY WIFE DRIVE THE VAN ESPECIALLY WHEN WE HAVE OUR FIVE CHILDREN WITH US BECAUSE WHEN THIS OCCURS IT JERKS THE TO THE LEFT TOWARDS ONCOMING TRAFFIC. *TR
NHTSA ID
10676984
Incident
May 15, 2014
Mileage
150,000 mi
Steering
Filed Apr 10, 2014
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 5 -10 MPH, THE POWER STEERING ASSIST SUDDENLY FAILED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE RECURRED INTERMITTENTLY AND WOULD INDEPENDENTLY CORRECT WITHIN 20 SECONDS OF OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.
NHTSA ID
10578907
Incident
Feb 9, 2006
Mileage
15,000 mi
ElectricalEngineSteering
Filed Mar 18, 2014
BUICK TERRAZA JUST SHUTS DOWN WHILE DRIVING (AT VARIOUS SPEEDS) OR STOPPED WITHOUT WARNING. EVERYTHING SHUTS DOWN WITH DISPLAY STATING, "STARTING DISABLED, REDUCED ENGINE POWER." I MUST TRY TO GET TO THE SIDE QUICKLY. AFTER ABOUT 30 SECONDS, THE VAN RESTARTS AND CONTINUES FOR A WHILE UNTIL IT DOES THE EXACT SAME THING AGAIN. *TR
NHTSA ID
10573035
Incident
Oct 20, 2013
Mileage
132,000 mi
Driver assistanceSteering
Filed Jun 24, 2013
RANDOMLY, WHILE DRIVING THE ABS SYSTEM ACTIVATES THE BRAKES, PULLING THE CAR TO ONE-SIDE. IF MY MEMORY SERVES ME CORRECTLY, IT PULLS TO THE RIGHT. AFTER THIS HAPPENS, THE CAR'S "TRACTION CONTROL ACTIVE" MESSAGE APPEARS ON THE INSTRUMENT PANEL. PARKING THE CAR, TURNING IT OFF, AND RESTARTING THE CAR CAUSES THE MESSAGE TO GO AWAY. THIS HAS HAPPENED ABOUT 4 TIMES IN THE PAST 3 WEEKS AT SPEEDS VARYING FROM 5-35 MILES PER HOUR. I FEAR THAT IT COULD BE POTENTIALLY DANGEROUS IF THIS WERE TO HAPPEN AT HIGHER SPEEDS.. THE CAR HAS BEEN CHECKED, PRIOR TO THIS INCIDENT, BY AN ASE CERTIFIED SHOP AND BOTH FRONT WHEEL HUBS HAVE BEEN REPLACED WITHIN THE PAST 18 MONTHS, WHICH HAVE INTEGRATED WHEEL SPEED SENSORS. I HAVE READ THAT MOST SHOPS HAVE BEEN UNABLE TO PINPOINT ANY REASON FOR THIS PROBLEM, BUT I DO PLAN TO HAVE MY MECHANIC INVESTIGATE AND SEE IF THE COMPUTER IS REPORTING ANY ERROR CODES. *TR
NHTSA ID
10521451
Incident
Jun 3, 2013
Mileage
105,000 mi
Steering
Filed Oct 11, 2011
TL* THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE STEERING WHEEL INVOLUNTARILY STEERED THE VEHICLE INTO THE RIGHT LANE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ID
10429446
Incident
Oct 6, 2011
Mileage
43,000 mi
Steering
Filed Apr 11, 2008
TL*THE CONTACT OWNS A 2005 BUICK TERRAZA. THE CONTACT TOOK HIS VEHICLE TO AN AUTO SERVICE CENTER FOR A FRONT END ALIGNMENT AND WAS INFORMED THAT THE TIE ROD ENDS WERE WORN AND NEEDED TO BE REPLACED. HE TOOK HIS VEHICLE TO BUICK AND THE TIE RODS WERE REPLACED. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 31,464. UPDATED 04/29/08 *BF THE CONSUMER STATED THE FAILURE OF THE PLASTIC SEAL ON THE TIE ROD WAS THE PROBLEM.
NHTSA ID
10224172
Incident
Mar 6, 2008
Mileage
31,464 mi
ElectricalInterior & seatsExterior lighting+1 more
Filed Dec 8, 2006
Crash reportedFire reported
DT*: THE CONTACT STATED THE HEADLIGHTS FLICKERED WHEN THE VEHICLE WAS DRIVEN 0-60 MPH. WHEN THE VEHICLE WAS TAKEN TO THE SALES/SERVICE DEALER, THE PROBLEM COULD NOT BE RECREATED. THE VOLTAGE REGULATOR WAS REPLACED, BUT THE PROBLEM CONTINUED. THE LIGHTS FAILED TO REMAIN BRIGHT ENOUGH TO SEE WELL AT NIGHT. THE COMPUTER PROGRAMMING WAS REFLASHED. THE VEHICLE ALSO HAD AN ONGOING ISSUE WITH THE STARTER, SLIDING DOOR OPENING BY ITSELF WHEN THE VEHICLE WAS PARKED OR WHILE IDLING IN PARK. ON ONE OCCASION, THE CHILD PASSENGER FELL OUT OF THE VEHICLE WHEN THE DOOR OPENED. THERE WERE NO INJURIES SUSTAINED. THERE WAS A PROBLEM WITH THE STEERING WHICH RESULTED IN THE CONTACT SIDE SWIPING A MAILBOX POST ON THE SIDE OF THE ROAD. AT A LATER DATE WHEN THE VEHICLE WAS PARKED IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THERE WERE NO REPORTS TAKEN BY THE POLICE OR FIRE DEPARTMENT. THE MANUFACTURER WAS NOTIFIED AND THE SERVICE DEALER TOWED THE VEHICLE BACK TO THE DEALERSHIP.
NHTSA ID
10175575
Incident
Sep 10, 2006
Mileage
29,000 mi
Steering
Filed Dec 15, 2005
AFTER MAKING SEVERAL TURNS TO EXIT A PARKING LOT I STOPPED AT A STOP SIGN AT AN EXIT, PROCEEDED TO CROSS WESTBOUND TRAFFIC AND AS I NEARED THE MEDIAN TO TURN ONTO THE EAST BOUND LANES MY STEERING WHEEL BECAME LOCKED WITH THE CAR IN MOTION. I HEADED STRAIGHT THROUGH THE MEDIAN ACROSS ONE LANE OF EAST BOUND TRAFFIC AND PARTIALLY THROUGH THE SECOND EAST BOUND LANE. HEADING STRAIGHT TOWARD A CONSTRUCTION SITE I GAVE THE WHEEL A TURN TO THE LEFT AS HARD AS I COULD. KEY RING FLEW INTO THE WINDOW, REGAINED CONTROL OF VEHICLE. ENGINE CUT OUT. COASTED TO A SAFE PLACE AND PULLED ASIDE. DISCOVERED THE KEY WAS BROKEN IN IGNITION AND ANOTHER CAR KEY WAS BENT APPROXIMATELY 40 DEGREES. NOTICED THE PLASTIC ON THE STEERING COLUMN AROUND MY CRUISE LEVER WAS DAMAGED. REALIZED ANOTHER KEY BECAME LODGED INTO STEERING COLUMN BEHIND THE CRUISE LEVER LOCKING THE STEERING WHEEL. WHEN I JERKED THE WHEEL, SECOND KEY BENT FREED FROM THE STEERING COLUMN AND THE IGNITION KEY BROKE IN THE IGNITION. STARTED THE ENGINE WITH THE BROKEN KEY LODGED IN THE IGNITION. I DROVE TO THE DEALERSHIP WHERE KEY WAS REMOVED. I WAS CHARGED $51.50 FOR NEW KEY. I HAVE ALL KEYS AND KEY RING. *JB
NHTSA ID
10145310
Incident
Dec 15, 2005
Mileage
7,818 mi
SteeringSuspension
Filed Nov 21, 2005
I OWN A 2005 BUICK TERRAZA. BOUGHT THE VEHICLE IN JULY OF 2005 AT AROUND 8000 MILES NOTICED A VIBRATION IN THE STEERING WHEEL ,TOOK IT TO THE DEALER AND THEY SAID THE TIRES NEEDED TO BE RE-BALANCED. AFTER I LEFT DEALERSHIP STILL NOTICED THE VEHICLE SHAKING. WENT BACK TO THE DEALERSHIP FRONT TIRES ARE NOW GOING BALD AND THEY STATE IT WAS MY FAULT FOR NOT ROTATING AT 5,000 MILES. SO THEY DO IT FOR ME REBALANCE TIRES AND SAY IT IS OKAY. AFTER 4 TIMES OF GOING BACK TO DEALERSHIP FOR THE VIBRATION THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. SO I AM SUPPOSED TO LIVE WITH THIS VIBRATION WHEN DRIVING AT SPEEDS OF 65-70. THIS IS A BIG SAFETY ISSUE SINCE THIS WILL JUST LEAD TO MORE PROBLEMS DOWN THE ROAD. THE DEALER POINTS THE FINGER TO BUICK , BUICK POINTS THE FINGER BACK TO THE DEALERSHIP AND NOBODY WANTS TO TACK RESPONSIBILITY FOR THIS. *JB
NHTSA ID
10143348
Incident
Oct 13, 2005
Steering
Filed Oct 20, 2005
STEERING LOCKED UP WHILE DRIVING 50 MPH ON A VERY BUSY FOUR LANE HIGHWAY WHILE I WAS IN THE FAST LANE, HEADING WESTBOUND. VAN DECELERATED TO ABOUT 30 MPH INSTANTLY, BEGAN SWERVING FROM RIGHT TO LEFT WITHOUT ABILITY TO CONTROL MOVEMENT OF VEHICLE. THE TRACTION CONTROL LIGHT CAME ON AND THE SERVICE STABILITY SYSTEM LIGHT ALSO CAME ON. COULD NOT TURN OFF THE TRACTION CONTROL. HAD NO CONTROL OVER THE STEERING, BRAKES OR GAS. A VERY LOUD GRINDING NOISE WAS COMING FROM THE FRONT OF THE VAN, SOUNDING AND FEELING LIKE EVERY WHEEL WAS BEING TURNED IN A DIFFERENT DIRECTION. I WAS ABLE TO TURN THE VAN A VERY HARD LEFT TO STEER IT INTO AN OPEN LOT, ALTHOUGH I DID HAVE TO PULL IN FRONT OF ONCOMING CARS, BUT I HAD NO OTHER OPTION AS THERE WERE CARS ON THE SIDE OF ME AND QUICKLY COMING UP BEHIND ME. VAN WAS SERVICED AT THE DEALER WHO SAID THAT THE STEERING WHEEL SENSOR WAS FAULTY; CASE FILE STARTED WITH BUICK, BUT AFTER SERVICING, THEY CLOSED THE CASE, SAYING THE PROBLEM WAS RESOLVED. I WILL NEVER DRIVE THIS VEHICLE AGAIN AND I FEEL THERE IS STILL A MAJOR SAFETY ISSUE HERE. OTHER SENSORS HAVE BEEN REPLACED, ONLY TO HAVE THOSE PROBLEMS OCCUR AGAIN. THIS VAN HAS BEEN IN FOR SERVICE REPAIRS FOR 11 DIFFERENT THINGS IN THE SEVEN MONTHS THAT I HAVE OWNED IT, AND IT NOW ONLY HAS 6036 MILES ON IT. I FEEL THAT THIS VAN IN PARTICULAR IS VERY UNSAFE AND POSSIBLY OTHER TERRAZA'S ALSO HAVE THESE SAME SAFETY PROBLEMS. THIS IS SOMETHING THAT THE MANUFACTURER SHOULD OWN UP TO AND DO THE RIGHT THING AND REPLACE THE VEHICLE BEFORE THE UNTHINKABLE OCCURS.*JB
NHTSA ID
10140318
Incident
Oct 8, 2005
Mileage
6,039 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own