2014 Cadillac ATS Problems

Vehicle transmission shift cable failed. This part is considered recalled, but GM is refusing to fix.

Rear differential issue

service rear view camera message on randomly and then the camera goes blank. Independent service center diagnostic scan reported: FAULT B127B Rearview camera input signal circuit missing reference (Symptom 2B) - History DTC.

Odometer Fraud. The contact purchased a 2014 Cadillac ATS. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,000. It was later discovered that the mileage on the Title was 128,555.

My engine RPM would randomly lock to 4000 rpms while driving, i could rev the car or apply the brakes but it will sit their until it decides to respond. This has happened a few times and mostly down hill and flats. Difficult to replicate. Cooling system has been a plague at around 80k miles i've had to replace a clamp at the back near the water outlet flange which i was quoted $2000 for just the labor alone as the engine would need to be removed.And the water pump failed at around 82000 miles. Also plagued with P06DE "Engine Oil Pressure Control Circuit Stuck On" error code a few times now.

TL* THE CONTACT OWED A 2014 CADILLAC ATS. THE CONTACT STATED THAT WHILE HIS GIRLFRIEND WAS DRIVING 55 MPH AND HE WAS SITTING IN THE FRONT PASSENGER SEAT, SMOKE WAS SEEN COMING FROM THE HOOD. THE CONTACT STATED THAT NO WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, THE VEHICLE OCCUPANTS WERE ABLE TO EXIT THE VEHICLE SAFELY BEFORE THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOTAL LOT AS IT WAS DESTROYED BY THE FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,500.

The contact owns a 2014 Cadillac ATS. The contact stated while driving approximately 35 MPH, the "Power Steering Fault Drive with Care" message was displayed on the instrument panel and the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was became aware of an undisclosed recall; however, the VIN was not included. A dealer was not contacted, and the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

What are the cooling hoses that carry coolant from the engine to the radiator busted not once but twice. It has many electrical problems even when cleared with an OBD2 sensor they will still come on. The power steering is completely off and malfunctions.

unknown

THE CAR HAS A CRACKED CUE SCREEN FROM THE INSIDE WHICH OPERATES ALL THE FUNCTIONS FOR DEFROSTING, AIR-CONDITIONING, AND HEATING. THE ONLY WAY TO USE ANY OF THE AIR/HEAT IS TO HAVE THE AUTO BUTTON. THE OPTIONS ON THE STEERING WHEEL DO NOT WORK AT ALL. THIS HAS NOW BECOME A VERY VERY SEVERE SAFETY ISSUE WHEN DRIVING THE VEHICLE AND YOU NEED TO HAVE THE FRONT WINDSHIELD CLEAR. I ALSO SUBSCRIBE TO SIRIUSXM RADIO AND YOU CANNOT USE THE RADIO AT ALL FROM THE CUE SYSTEM OR THE STEERING WHEEL TO CHANGE THE CHANNELS OR VOLUME. THE CRUISE CONTROL IS NOT OPERABLE AT ALL BECAUSE IT IS SET UP ON THE STEERING WHEEL . CADILAC SHOULD ASSUME RESPONSIBILITY FOR THE ENTIRE CUE SYSTEM SINCE YOU CAN ONLY USE HALF OF THE FUNCTIONS IN THE VEHICLE.

My ball joints on both sides were completely gone, my struts have given out repaired all at the same time, because of those things going out it completely ruined my tires to where they squeak down the road. Both differentials are leaking and my transmission shutters, I also had to replace my water pump that was leaking cooling everywhere

THE CUE SYSTEM BECAME UNRESPONSIVE ABOUT 5 MONTHS AGO AND WILL RANDOMLY CHANGE MY RADIO STATIONS. TODAY THE FILM UNDER THE TOUCHSCREEN LOOKS CRACKED LIKE IT IS SPIDER WEBBING. THIS IS THE SECOND CUE SYSTEM IN MY CAR SINCE I BOUGHT IT BRAND NEW. THE FIRST ONE FAILED AFTER 2 YEARS AND WAS COVERED UNDER MY WARRANTY. THIS SECOND ONE STOPPED WORKING AFTER TWO YEARS AS WELL. IT IS SAD THAT THEY PUT A PRODUCT IN A $56,000 CAR THAT CANNOT LAST LONGER THAN 2 YEARS. *TR

My airbag system light has been on now for over two years. My exact vehicle the prior year and after has had a recalled and mine has been missed. GMC wants 2000.00 to replace my airbag situation and my car only has 66000 miles on it for god sakes. Please have my model vin on recall list so my passengers will be safe. This is the second time I have emailed you and no response was given yet. Please recall my airbags.

My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I should be reimbursed for having to keep on replacing it.

THE CAR HAS A CRACKED CUE SCREEN FROM THE INSIDE WHICH OPERATES ALL THE FUNCTIONS FOR DEFROSTING, AIR-CONDITIONING, AND HEATING. THE ONLY WAY TO USE ANY OF THE AIR/HEAT IS TO HAVE THE AUTO BUTTON. THE OPTIONS ON THE STEERING WHEEL DO NOT WORK AT ALL. THIS HAS NOW BECOME A VERY VERY SEVERE SAFETY ISSUE WHEN DRIVING THE VEHICLE AND YOU NEED TO HAVE THE FRONT WINDSHIELD CLEAR. I ALSO SUBSCRIBE TO SIRIUSXM RADIO AND YOU CANNOT USE THE RADIO AT ALL FROM THE CUE SYSTEM OR THE STEERING WHEEL TO CHANGE THE CHANNELS OR VOLUME. THE CRUISE CONTROL IS NOT OPERABLE AT ALL BECAUSE IT IS SET UP ON THE STEERING WHEEL . CADILAC SHOULD ASSUME RESPONSIBILITY FOR THE ENTIRE CUE SYSTEM SINCE YOU CAN ONLY USE HALF OF THE FUNCTIONS IN THE VEHICLE.

WINDSHIELD IS DELAMINATING, CAR HAS 43,000MI AND THE WINDSHIELD IS IN GOOD SHAPE OTHERWISE.

My ball joints on both sides were completely gone, my struts have given out repaired all at the same time, because of those things going out it completely ruined my tires to where they squeak down the road. Both differentials are leaking and my transmission shutters, I also had to replace my water pump that was leaking cooling everywhere

Differential keeps going out

The contact owns a 2014 Cadillac ATS equipped with Bridgestone Tires, Tire Line: DriveGuard Plus, Tire Size: 225/40/R18, Dot Number: EJ17CMM0922. The contact stated that while attempting to change a flat tire on rear passenger’s side of the vehicle he noticed cracks on the tire. The contact inspected the other three tires and noticed the same cracks. The contact stated that all four tires where replaced. The dealer was contacted and a claim was filed. The manufacturer was contacted and referred the contact back to the retail store. The failure mileage for the vehicle was 170,000. The tire failure mileage was 2,500.

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

What are the cooling hoses that carry coolant from the engine to the radiator busted not once but twice. It has many electrical problems even when cleared with an OBD2 sensor they will still come on. The power steering is completely off and malfunctions.

DRIVING ON HIGHWAY APPROXIMATELY 70MPH. VEHICLE SUDDENLY BUCKED TWICE, A FEW SECONDS LATER A CHECK ENGINE LIGHT APPEARED AND REDUCED POWER APPEARED IN THE MESSAGE CENTER. THE VEHICLE STARTED TO SLOW ITS SPEED. I HAD THREE MILES UNTIL NEXT OFF RAMP. VEHICLE CONTINUED TO SLOW AS I GOT IT OFF HE HIGHWAY. ONCE OFF THE HIGHWAY I PULLED OVER AND THE VEHICLE STALLED. I NOTICED FUEL GAUGE WAS READING EMPTY, BEFORE PROBLEM WAS APPROX. 1/4 TANK. VEHICLE KNOW HAD A HEAVY FUEL SMELL. I HAD VEHICLE TOWED HOME. THE FOLLOWING DAY I INVESTIGATED THE PROBLEM. ( I AM A PROFESSIONAL MECHANIC WITH OVER 30 YEARS OF EXPERIENCE. ) THE FUEL GAUGE READ EMPTY AND VEHICLE WOULD NOT START. I ADDED APPROX. 1 GALLON OF FUEL AND TRIED TO START THE VEHICLE. GASOLINE IMMEDIATELY POURED FROM A FUEL LINE AT THE REAR OF THE ENGINE. I REMOVED THE ENGINE COVER AND NOTICED THE HIGH PRESSURE FUEL PUMP WAS LOOSE FROM THE ENGINE. I CHECKED THE SUPPLY FUEL LINE AND IT WAS VERY LOOSE OR BROKEN. REALIZING DAMAGE WAS COMPREHENSIVE AND SHOULD BE COVERED UNDER WARRANTY I TOWED CAR TO DEALERSHIP FOR REPAIR. THE DEALERSHIP WAS VERY UNCOOPERATIVE AND CHARGED ME FOR THE REPLACEMENT OF A BROKEN FUEL LINE. I ASKED THE DEALERSHIP TO INVESTIGATE WHY THE PUMP CAME LOOSE FROM THE CYLINDER HEAD. THEY SAID IT JUST HAPPENS AND IT WAS RETORQUED TO FACTORY SPECS. THAT VEHICLE WAS NOT TEST DRIVEN AFTER REPAIRS WERE MADE, I WAS TOLD IT WAS BUT IT HAD NO GAS REGISTERING ON THE GAUGE AND THE MILEAGE HAD NOT CHANGED FROM TIME OF DROP OFF. I PICKED UP VEHICLE FROM DEALERSHIP, PUT A HALF A TANK OF FUEL IN VEHICLE AT THE CLOSEST FUEL STATION AND DROVE IT HOME CAUTIOUSLY. I WILL NOT BE DRIVING VEHICLE AGAIN UNTIL I GET MORE ANSWERS. I BELIEVE A SERIOUS FIRE IS POSSIBLE IF THE FUEL LINE BREAKS AGAIN VERY LUCKY IT DID NOT HAPPEN THE FIRST TIME BECAUSE OF THE FUEL PUMP COMING LOOSE FROM THE ENGINE.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THE DRIVER'S SIDE SEAT WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THERE WAS A HOLE IN THE HEATER PAD AND FOAM CUSHION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS CONTACTED CASE [XXX AND XXX]. THE CONTACT CALLED THE MANUFACTURER HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE IDLING, THE VEHICLE'S BACK-UP CAMERA FLICKERED ON AND OFF AND THE FRONT DRIVER SIDE SEAT FRACTURED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,662.

TL* THE CONTACT OWNS A 2014 CADILLAC ATS. WHILE DRIVING 20 MPH, THE TRUNK OPENED ON ITS OWN. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS PARKED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,748.

PLEASE FORWARD TO [XXX] AT EXT. [XXX] COPY -----ORIGINAL MESSAGE----- FROM: [XXX] TO: [XXX] SENT: THU, JAN 15, 2015 8:06 PM SUBJECT: CUSTOMER NR. [XXX] AND [XXX] [XXX], RECALL #14340 (CORRECTED 4:00 PM JAN. 21/15 SERVICE 444512) WAS COMPLETED BY SULLIVAN CADILLAC OCALA FL. ON 7.29.14 ON OUR 2014 ATS VIN # [XXX] AND: WE REPORTED TO YOU AND [XXX] AT GM CADILLAC (1 866 790 5600 #[XXX]) SOME 2/3 WEEKS AGO THAT (444512) IT HAD REOCCURRED. KINDLY PASS A COPY OF THIS EMAIL ON TO HER. I REPORTED TO YOU AND DONNA THAT ON MANY OCCASIONS WE (MY WIFE AND I) NEED TO OPEN OUR WINDOWS AT ENGINE STARTUP TO VENT THE A/C AIR BLOWING THRU THE INTERIOR AIR VENTS AS THE AIR AGAIN HAD A TOXIC/MOLDY SMELL FOR THE FIRST FEW MINUTES, AS WAS THE CASE PRIOR TO THE 7.29.14 SERVICE ABOVE. ON ONE OCCASION 3 WEEKS AGO AND AFTER HAVING VENTED THE CAR INTERIOR, I NEEDED TO STOP AND PARK AS I WAS FEELING NAUSEOUS. I MAY HAVE CLOSED THE WINDOW TOO SOON. I WAS OK IN FEW MINUTES AFTER OPENING THE DOOR. PLEASE LET US KNOW AS SOON AS YOU CAN WHEN YOU EXPECT GM CADILLAC WILL BE ABLE TO ALLEVIATE THIS ISSUE FOR US ONCE AND FOR ALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PARKING BRAKE WILL FAIL TO DISENGAGE FULLY (WHEN DISENGAGING THE PARKING BRAKE) OR PARTIALLY ENGAGE ON ITS OWN WHILE DRIVING. THE RESULT IS THAT THE CAR EXPERIENCES INCREASING DRAGGING, POOR ACCELERATION, AND SUDDEN STOPPING. THE CONSOLE BRAKE LIGHT FAILS TO ILLUMINATE IN ALL INSTANCES AND FAILS TO INFORM THE DRIVER THAT THE PARKING BRAKE HAS ENGAGED. WHEN RELEASING THE PARKING BRAKE FROM A PARKED STATE, THE PARKING BRAKE PEDAL RAISES AND INDICATES TO THE DRIVER THAT THAT IT FULLY BEEN HAS DISENGAGED. THE PARKING BRAKE LIGHT ALSO TURNS OFF. HOWEVER, WHEN THE PARKING BRAKE IS ENGAGED AFTER DRIVING THE CAR, THE DRIVER DISCOVERS THAT THERE IS NO RESISTANCE/PUSHBACK ON PARKING BRAKE AND THAT IT FAILED TO RELEASE IN THE FIRST INSTANCE. AGAIN, IN THESE INSTANCES THE BRAKE WARNING LIGHT IS NOT ILLUMINATED. THIS ISSUE HAS OCCURRED IN SEVERAL INSTANCES IN NORTHING CALIFORNIA UNDER DRY AND FAIR WEATHER.

THE FRONT COLLISION WARNING/AUTO BRAKING FEATURE MALFUNCTIONED AT 45MPH AND FLASHED COLLISION WARNING IN HUD AND SLAMMED ON THE BRAKES FULL FORCE WITH NO OBJECTS/CARS ANYWHERE NEAR THE VEHICLE. IF SOMEONE HAD BEEN BEHIND US THE CAR WOULD HAVE HIT US. *JS

THE CAR HAS A CRACKED CUE SCREEN FROM THE INSIDE WHICH OPERATES ALL THE FUNCTIONS FOR DEFROSTING, AIR-CONDITIONING, AND HEATING. THE ONLY WAY TO USE ANY OF THE AIR/HEAT IS TO HAVE THE AUTO BUTTON. THE OPTIONS ON THE STEERING WHEEL DO NOT WORK AT ALL. THIS HAS NOW BECOME A VERY VERY SEVERE SAFETY ISSUE WHEN DRIVING THE VEHICLE AND YOU NEED TO HAVE THE FRONT WINDSHIELD CLEAR. I ALSO SUBSCRIBE TO SIRIUSXM RADIO AND YOU CANNOT USE THE RADIO AT ALL FROM THE CUE SYSTEM OR THE STEERING WHEEL TO CHANGE THE CHANNELS OR VOLUME. THE CRUISE CONTROL IS NOT OPERABLE AT ALL BECAUSE IT IS SET UP ON THE STEERING WHEEL . CADILAC SHOULD ASSUME RESPONSIBILITY FOR THE ENTIRE CUE SYSTEM SINCE YOU CAN ONLY USE HALF OF THE FUNCTIONS IN THE VEHICLE.

MY ATS IS EQUIPED WITH THE ADAPTIVE FORWARD LIGHT WHICH HAS AN AUTO-LEVELING AND CALIBRATION FEATURE. THIS MALFUNCTIONS INFREQUENTLY CAUSING THE HEADLIGHTS TO BE AIMED TOO HIGH AND BLIND ONCOMING TRAFFIC. THE CAR NEED TO BE COMPLETE SHUTOFF THEN RESTARTED TO TRIGGER THE RECALIBRATION PROCESS TO FIX THIS INTERMITTENT ISSUE. *JS

The car just blew out the airbags and the steering locked up