Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2002 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WHILE DRIVING THE CAR WILL SHUT DOWN AND I WILL LOSE POWER STEERING AND POWER BRAKES AND I'M PRETTY SURE MY AIR BAGS ARE NOT WORKING EITHER
WARNING LIGHTS,CHECK ENGINE LIGHT ON,STERING BAD.AIRBAG LIGHT ON OFF.CHECK RECALL THERE ARE 5.THE CAR WAS IN MOTION,HIGHWAY
THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD TEST IT FURTHER. LAST WEEK I WAS IN TOWN AND IT HAPPENED SO I TOOK IT TO THEM. THEY COULDN'T DIAGNOSE THE PROBLEM AT THE TIME SO THAT IS WHY THEY NEED TO USE THE DIAGNOSTIC MACHINE. I TRIED TO REPORT THIS TO CADILLAC BUT THEY WEREN'T INTERESTED IN MY PROBLEM. *TR
THE STEERING WHEEL IS VARY HARD TO TURN AND MAKE A HARD GRINDING NOISE. EXPERIENCED AN JARRING EVENT IN TRAFFIC AND THE CAR CUT OFF. NO BRAKING POWER. WHILE DRIVING THERE IS VARY LITTLE POWER. *TR
2002 CADILLAC DEVILLE - THROTTLE STUCK FULL OPEN - TRAVELING AT HIGHWAY SPEEDS IN CRUISE. TOUCHED THE BRAKE TO ALLOW FOR TRAFFIC. THEN TOUCHED "RESUME" ON THE CRUISE CONTROL; THROTTLE OPENED FULLY AND STUCK THERE. THE ONLY WAY TO STOP WAS TO TURN OFF THE IGNITION, WHICH I DID. THEN HAD NO POWER STEERING OR POWER BRAKES, WHILE STILL IN TRAFFIC. *TR
2002 CADILLAC DEVILLE, DRIVING IN CRUISE CONTROL AT HIGHWAY SPEEDS. I TOUCHED THE BRAKE TO SLOW FOR TRAFFIC. WHEN I PUT THE CRUISE CONTROL IN "RESUME" THE THROTTLE STUCK COMPLETELY OPEN. I WAS NOT ABLE TO CONTROL THE CAR, OTHER THAN (EVENTUALLY) TURN OFF THE IGNITION. *TR
A 2002 CADILLAC DEVILLE DHS 4-DOOR SEDAN WAS ORIGINALLY PARKED HEAD-FIRST INTO A PARKING SPACE. WHEN THE DRIVER STARTED THE IGNITION, STEPPED ON THE BRAKE AND THEN PUT THE VEHICLE INTO THE REVERSE GEAR "R", SLOWLY AND PARTIALLY RELEASING THE BRAKE, THE VEHICLE MOVED BACK NORMALLY AS EXPECTED. AFTER ABOUT 15 FEET, THE DRIVER TURNED THE STEERING WHEEL TO THE RIGHT TO MANEUVER THE VEHICLE INTO POSITION TO LEAVE THE PARKING LOT. AT THAT MOMENT, THE ENGINE UNEXPECTEDLY REVVED UP, THE BRAKES FAILED, THE VEHICLE ACCELERATED IN THE REVERSE DIRECTION, THE STEERING MECHANISM FAILED (DRIVER'S ACTIONS ON THE STEERING WHEEL HAD NO IMPACTS ON THE ACTUAL MOTIONS OF THE FRONT WHEELS), AND A SIGNIFICANT "CLANKING" NOISE (AS IF SOME MAJOR COMPONENTS IN AND AROUND THE ENGINE COMPARTMENT AREA HAD BEEN BROKEN) WAS CLEARLY NOTICEABLE. THE VEHICLE CAME TO A STOP AFTER SCRATCHING THE SIDE OF ANOTHER PARKED 4-DOOR SEDAN AND SUBSEQUENTLY HITTING A SIGN POST ABOUT 35 FEET FROM ITS ORIGINAL POSITION. THE VEHICLE COULD BE SEEN WITH ITS ENGINE COMPARTMENT LOWERED AND THE FENDERS "RESTED" ON AND TOUCHING THE FRONT WHEELS, AS IF THE FRONT AXLE HAD BROKEN. LOOSE BEARINGS / NUTS COULD BE FOUND IN THE VICINITY OF THE VEHICLE. THE VEHICLE BECAME INOPERABLE. *NM
WHILE APPROACHING A TRAFFIC LIGHT DRIVER APPLIED BRAKE PEDAL AND THE CAR CONTINUED TO ACCELERATE GAINING SPEED. DRIVER ATTEMPTED TO SLOW OR STOP BUT CAR ACCELRATED EVEN MORE. OVER A THREE BLOCK STRETCH TWO VECHILES WERE HIT BEFORE CAR WENT INTO A DITCH LAYING ON ITS SIDE. CAR A TOTAL LOSS.*AK
WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER APPLIED THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. PLEASE PROVIDE FURTHER DETAILS. *JB
PROBLEMS WITH CRUISE CONTROL AND AIR BAG LIGHT.*MR THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL REMAINED LIT, OFTEN FOR SEVERAL DAYS. THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY BUT THE DEALER INDICATED THAT NOTHING COULD BE DONE UNLESS THE LIGHT WAS ON WHEN THE VEHICLE WAS BOUGHT TO THE DEALER. THE POWER STEERING PUMP HAS BEEN REPLACED, THE ENGINE BLOCK CRACKED. THE DRIVER'S SEAT FAILED. *NM
WHILE COMING TO A STOP, THE CRUISE CONTROL WOULD NOT DISENGAGE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK
THE CONSUMER PRESSED THE ACCELERATOR PEDAL AND IT BECAME STUCK. AFTER THE CONSUMER TURNED THE HEAT ON THE ACCELERATOR PEDAL RELEASED. THE MANUFACTURER AND DEALER ARE AWARE OF THE PROBLEM. *NM
ACCELERATOR ON CAR WAS STUCK AT HIGH RPM. HITTING THE GAS PEDAL RESULTED IN IT BEING STUCK AT A HIGHER RPM RATE. TURNED OFF THE CAR AND RESTARTED. PROBLEM STILL EXISTED. EXTREMELY DANGEROUS SITUATION. DEALER REPLACED DEFECTIVE IDLE AIR CONTROL VALUE. *LA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .