WARNING LIGHTS,CHECK ENGINE LIGHT ON,STERING BAD.AIRBAG LIGHT ON OFF.CHECK RECALL THERE ARE 5.THE CAR WAS IN MOTION,HIGHWAY
- NHTSA ID
- 10947986
- Incident
- Dec 8, 2016
- Mileage
- 99,000 mi
Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2002 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WARNING LIGHTS,CHECK ENGINE LIGHT ON,STERING BAD.AIRBAG LIGHT ON OFF.CHECK RECALL THERE ARE 5.THE CAR WAS IN MOTION,HIGHWAY
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. AFTER THE VEHICLE WAS PARKED, THERE WAS SMOKE COMING FROM UNDER THE STEERING COLUMN. AFTER A FEW MINUTES, IT WAS INFORMED THAT THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE CAR STARTED ACCELERATING, ON ITS OWN, UP TO 40 MPH FROM A STOP SIGN OR RED LIGHT. THE GAS PEDAL WAS NOT STUCK. LEGACY FORD IN LAGRANDE, OREGON HAS TOLD US IT IS AN INTERNAL PROBLEM AND THEY WILL HAVE TO PUT THEIR DIAGNOSTIC MACHINE ON IT. WE HAVE ALREADY PAID THEM 179.36 FOR LABOR, GASKET AND CLEANER. THEY HAD TOLD US TO BRING THE CAR TO THEM IF IT HAPPENED WHEN WE WERE IN TOWN SO THEY COULD TEST IT FURTHER. LAST WEEK I WAS IN TOWN AND IT HAPPENED SO I TOOK IT TO THEM. THEY COULDN'T DIAGNOSE THE PROBLEM AT THE TIME SO THAT IS WHY THEY NEED TO USE THE DIAGNOSTIC MACHINE. I TRIED TO REPORT THIS TO CADILLAC BUT THEY WEREN'T INTERESTED IN MY PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO SHOW THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE FUEL PUMP AND SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 12/22/14*LJ UPDATED 02/03/15*JB
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT ONCE THE FUEL GAUGE REACHED THE ONE QUARTER FULL MARK, THE FUEL LEVEL GAUGE WOULD RESET TO FULL. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURE HOWEVER, THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM,GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD MISREAD AFTER REFILLING THE FUEL TANK. THE FUEL GAUGE WOULD FLUCTUATE UP AND DOWN AFTER REFUELING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE FUEL SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
2002 CADILLAC DTS STALLS INTERMITTENTLY AT A STOP LIGHT AND SOMETIMES WHILE DRIVING. IT WILL RESTART OK. *TR
2002 CADILLAC DTS STALLS OUT WITHOUT WARNING INTERMITTENTLY AT A STOP LIGHT OR SOMETIMES WHILE DRIVING. IF PUT IN NEUTRAL IT WILL RESTART. DEALER SAID IT COULD COST SEVERAL THOUSAND DOLLARS TO FIX, BUT NO GUARANTEE. ITS DANGEROUS. *TR
2002 CADILLAC DEVILLE HAS A REPEAT GASOLINE OVERFLOW PROBLEM.*MR THE CONSUMER STATED THE GASOLINE HOSE NOZZLE FAILED TO SHUT OFF WHEN THE TANK WAS NEARLY FULL. GAS DID SPILL OUT OF THE VEHICLES FILLING TUBE AND ONTO THE PAVEMENT. SEVERAL OUNCES OF GAS REMAINED IN THE POCKET BELOW THE FUEL CAP , IT DIDN'T DRAIN OFF. THE POCKET FILLS WITH WATER WHEN THE VEHICLE IS WASHED . *JB
CAR STALLED OUT WHILE DRIVING AT 45 MILES PER HOUR. DIFFICULT TO CONTROL WITH NO POWER STEERING AND POWER BRAKES. HAD I BEEN DRIVING AROUND A CORNER, ON THE HIGHWAY OR GOING DOWN A HILL, THIS WOULD HAVE RESULTED IN AN ACCIDENT. AUTO HAD TO BE TOWED, WOULD NOT START AGAIN. DEALER SAID PROBLEM WAS THE FUEL PUMP FAILURE. FUEL PUMP ALSO FAILED ON 08/04/2003. IN THAT INSTANCE, THE AUTO WAS STOPPED AND WOULD NOT START. APPEARS FUEL PUMP DESIGN IS DEFECTIVE AND VERY UNSAFE. I DID NOTICE OTHER COMPLAINTS ON YOUR WEB SITE FOR THIS MODEL/YEAR CAR THAT SHOW THE AUTO STALLING OUT WHILE BEING DRIVEN. THESE MIGHT ALSO BE RELATED TO THE SAME PROBLEM. *LA
WHILE DRIVING AT 30 MPH SUDDENLY RED LIGHT CAME ON FOR AIRBAG, AND GREEN LIGHTS WENT OFF. DID NOT KNOW IN WHAT GEAR VEHICLE WAS IN. ALSO, GAS GAUGE WENT OUT. CAUSE UNKNOWN. TOOK VEHICLE TO DEALER, AND DEALER COULD NOT FIND CAUSE OF PROBLEM. DEALER HAS HAD VEHICLE SINCE JULY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .