2002 Cadillac Deville Electrical Problems

The contact owns a 2002 Cadillac Deville. The contact stated that while driving approximately 7 MPH and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. During the crash, the vehicle sustained front-end damage, but no air bag had deployed. No injuries were reported, and no police report was taken. The vehicle was later towed to a local dealer, who diagnosed that the ignition switch had failed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was associated with NHTSA Campaign Number: 14V355000 (ELECTRICAL SYSTEM). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.

NHTSA ID

11653218

Incident

Mar 25, 2025

Mileage

80,000 mi

I HAVE THE LIGHT ON DASHBOARD OF AIRBAGS THE LIGHT NEVER TURNS ON PLUS BLUETOOTH DOESNT WORK AND SOME TIME IT DOESNT WANT TO TURN ON THIS HAPPEN LIKE 3 TIMES 1 IN THE GAS STATION 2 AT WALMART PARKING AND 3 AT HOME THIS HAPPEN DIFFERENT DAYS AND MONTHS FROM OCT ,2018, NOV ,2018 , AND JAN OF THIS YEAR 2019

NHTSA ID

11179817

Incident

Jan 28, 2019

WELL I NOTICE THAT SOME TIME THE KEY WORKS AND SOME TIME IT DONT. THE SEAT BELT GET STUCK SOME TIME AND I JUST FOYND OUT THE CAR HAD RECALLS

NHTSA ID

11165012

Incident

Dec 10, 2018

Mileage

192,000 mi

ENGINE STALLS SUDDENLY WHILE DRIVING/IN MOTION. RESTARTS WITH IGNITION SWITCH RESTART. APPEARS TO BE IGNITION SWITCH FAILURE.

NHTSA ID

11088654

Incident

Apr 10, 2018

Mileage

51,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WAS JAMMED IN THE IGNITION AND COULD NOT BE MOVED TO START THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REFUSED TO DO THE RECALL REPAIR DUE TO INSUFFICIENT PARTS. THE VEHICLE WAS TOWED TO ANOTHER DEALER WHERE THE TECHNICIAN CLAIMED THAT THEY REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND REPLACED THE WIRING HARNESS; HOWEVER, THE CONTACT WAS NOT PROVIDED WITH ANY SUPPORTING DOCUMENTATION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

NHTSA ID

10887554

Incident

Jul 7, 2016

Mileage

135,000 mi

2002 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO DEFECTIVE IGNITION SWITCH TUMBLER. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION, WHICH CAUSED THE VEHICLE TO STALL. ALSO, WHEN THE CONSUMER TRIED TO REMOVE THE KEY, IT WOULD NOT COME OUT OF THE IGNITION. HE HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE VEHICLE OFF. *JB

NHTSA ID

10677132

Incident

Sep 1, 2015

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/11/15*CN

NHTSA ID

10701990

Incident

Mar 24, 2015

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10676983

Incident

Aug 18, 2014

2002 CADILLAC DEVILLE. CONSUMER STATES UNSUCCESSFUL AT GETTING A REFUND FROM GM DUE TO THE RECALL FOR IGNITION CYLINDER ISSUE. *TA THE CONSUMER WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. IT REQUIRED THE REPLACEMENT OF THE IGNITION CYLINDER.*JB

NHTSA ID

10662777

Incident

Oct 22, 2013

2002 CADILLAC DEVILLE. CONSUMER IS NOT SATISFIED WITH THE RESPONSE BY THE DEALERSHIP FOR REIMBURSEMENT KEY RING RECALL. THE CONSUMER STATED WHEN HIS WIFE PLACED THE KEY IN THE IGNITION, AND TURNED IT, THE VEHICLE DIED AND SHE COULD NOT TURN THE IGNITION TO REMOVE THE KEY. THE VEHICLE HAD TO BE TOWED. ACCORDING TO THE REPAIR INVOICE, THERE WAS INTERNAL DAMAGE IN THE IGNITION LOCK. THE CONSUMERS REQUEST FOR REIMBURSEMENT WAS DENIED, BASED ON THE FACT, THE PART THAT WAS REPLACED WAS NOT PART OF THE RECALL. *JB UPDATED 01/29/15*JB

NHTSA ID

10661687

Incident

Feb 13, 2013

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND THE CHECK SECURITY SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID

10669730

Incident

Oct 15, 2013

Mileage

180,000 mi

2002 CADILLAC DEVILLE. CONSUMER HAD TO HAVE THE IGNITION LOCK CYLINDER REPLACED. *TA

NHTSA ID

10661738

Incident

Jan 20, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10664826

Incident

Dec 17, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED, THE BRAKES SEIZED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE AIR BAG AND ENGINE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE KEY CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 202,000.

NHTSA ID

10663353

Incident

Aug 28, 2014

Mileage

202,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE STEERING WHEEL AND IGNITION BECAME INOPERABLE. THE FAILURE HAS RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. MAILED OUT 01/13/15*LJ

NHTSA ID

10662886

Incident

Dec 7, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AFTER THE VEHICLE WAS REPAIRED BY THE LOCAL DEALER. THE RPM COUNT MUST BE OVER 500 IN ORDER FOR THE VEHICLE NOT TO STALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10654935

Incident

Nov 13, 2014

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THREE TIMES. THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/09/14*LJ UPDATED 8/31/2017*CN

NHTSA ID

10650738

Incident

May 3, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT WAS FORCED TO DRIVE INTO A CURB IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT ALL OF THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

NHTSA ID

10649795

Incident

May 10, 2005

Mileage

37,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO TREES. THE DRIVER SUSTAINED INJURIES TO THE LEFT ANKLE, CONCUSSION AND BRUISES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

NHTSA ID

10648723

Incident

Sep 15, 2009

Mileage

157,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS WAS NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10644887

Incident

Oct 15, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE MAKING A LEFT TURN OR AN ABRUPT STOP, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10643781

Incident

Jun 2, 2014

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10641225

Incident

Oct 3, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10640458

Incident

Sep 30, 2014

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THERE WAS AN OIL LEAK FROM THE OIL PAN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000. UPDATED 11/05/14*LJ UPDATED 4/30/15 *JS

NHTSA ID

10638649

Incident

Sep 7, 2009

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10638517

Incident

Aug 21, 2012

Mileage

70,000 mi