2003 Cadillac Deville Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Cadillac Deville, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical5226.7%
- Engine2613.3%
- Airbags2512.8%
- Brakes168.2%
- Steering126.2%
- Visibility115.6%
- Transmission94.6%
- Fuel system94.6%
- Driver assistance94.6%
- Body & structure63.1%
- Powertrain (other)52.6%
- Other / unspecified42.1%
- Suspension31.5%
- Tires & wheels31.5%
- Seat belts21.0%
- Interior & seats10.5%
- Exterior lighting10.5%
- Heating & air conditioning10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2003 Cadillac DeVille. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The power steering was inoperable. In addition, the contact stated that the message that the key was not detected was displayed. The contact stated that the vehicle was recently serviced at the dealer under Manufacturer Recall Number: N140299. The contact stated that the failure had occurred before receiving the recall repair notification. The failure reoccurred after the recall repair was completed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 200,000.
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SERVICE ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308 (623) 455-6910) WHERE IT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE. *TT VIN IS INVALID. *JB
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
BACK ON JULY 16TH 2019, I WAS STOPPED AT A STOP SIGN ABOUT TO GET A ON THE MAIN ROAD. WHEN I WAS REAR ENDED IN MY 03 CADILLAC DEVILLE. AIRBAGS NEVER DEPLOYED, CAUSING THE PASSENGER TO HAVING WHIPLASH/NERVE DAMAGE. AS PER MYSELF, NOW I HAVE LOWER BACK ISSUES.
TAKATA RECALL - THE AIR BAG LIGHT IS STAYING ON ALL THE TIME. THE SERVICE ENGINE LIGHT COMES ON OCCASSIONALLY AFTER I PUT GAS IN
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I tried to explain to the dealership that unaware of the recall my cars breaks had failed and crashed my vehicle. They said the only thing that was affected was the key. I had told her that the result of my crash was from my breaks not working due to the recall. She told me no that that wasnt affected. I just want my car to be safe on the road as i have kids, and family that ride with me regularly.
THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238
I HAVE A RECALL ON MY CAR & HAD IT REPAIRED BUT GM WILL NOT REIMBURSE ME... *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WHEN I GOT THE CAR THE CAR WASN'T PAINTED GOOD AT ALL AND THE IGNITION COIL WAS BAD. *TR
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF PROBLEMS THAT CAUSED WATER DAMAGED TO INTERIOR. *SIMD THE CONSUMER STATED THE WATER DAMAGED THE SEATS AND CARPET. HE PAID $300 TO HAVE THE ROOF SEALED.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT TRANSMISSION FLUID WAS LEAKING. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
2003 CADILLAC SEDAN DEVILLE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. A DIAGNOSTIC TEST REVEALED, THE PORT CONVERTER CONTROL SOLENOID WAS STICKING. UPDATED 01/15/13
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
FUEL LEVEL SENSOR STOPPED WORKING , ALSO AFTER I GOTTEN MY TRANSMISSION REBUILT AND MY FRONT MOTOR MOUNT PLACED IN THE CAR NO LONGER CRANKS LIKE NORMAL . TAKES A WHILE TO TURN OVER, KEY SLIDES OUT , STEERING WHEEL IS HARD TO TURN WHILE DURING AND STEERING WHEEL JERKS IN THE OTHER DIRECTION WHILE TURNING . THE POWER STEERING HAS A LEAK AND ALSO THE AIR RIDE SUSPENSION HAS STOPPED WORKING LOWERED THE CAR AND SHOCKS HAVE LOWERED . NHTSA CAMPAIGN ID: 14V355000 NHTSA CAMPAIGN ID: 03V238
TAKATA RECALL - THE AIR BAG LIGHT IS STAYING ON ALL THE TIME. THE SERVICE ENGINE LIGHT COMES ON OCCASSIONALLY AFTER I PUT GAS IN
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING AT 55 MPH, THE VEHICLE ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE THROTTLE VACUUM LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. MA 10/15/2015 *CN
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHEN I GOT THE CAR THE CAR WASN'T PAINTED GOOD AT ALL AND THE IGNITION COIL WAS BAD. *TR
THE ABS & TRACTION CONTROL INDICATORS COME UP ON THE SCREEN ALONG WITH CHECK AS I'M DRIVING. WHEN THIS HAPPENS MY BRAKES MAKE A WEIRD SOUND LIKE A SPRUNG SPRING AND THE BRAKES FEEL LIKE THEY'RE GONE BUT THEY'RE NOT. IT'S SCARY BE SURE I FEEL I MAY NOT BE ABLE TO STOP WHICH TO ME IS A SAFETY HAZARD. NO CODES SHOW EVEN THOUGH THE CHECK LIGHT CAME ON, BUT NONE OF THE INDICATOR LIGHTS EVER STAY ON VERY LONG, IT'S OFF AND ON , OFF AND ON, JUST POPS UP OCCASIONALLY, ALL 3 TOGETHER EVERY TIME. IT MAY GO DAYS BEFORE THEY DECIDE TO POP UP ON THE DASH AGAIN. THE FIRST TIME THIS HAPPEN I WAS JUST HEADING OUT FOR WORK SO THE CAR HAS NOT BEEN DRIVEN SINCE THE PRIOR DAY IT WAS STABLE ON LEVEL GROUND AS I STARTED BACKING OUT OF MY DRIVEWAY. WHEN I REACHED THE POINT TO APPLY THE BRAKES THAT'S WHEN THE WEIRD BAKED SOUND ACCOMPANIED BY THE BRAKE PADDLE FEELING LIKE MY BRAKES WEREN'T WORKING AND DASH LIGHTS APPEARED. THIS HAPPENS DURING BRAKING. I WAS TOLD THAT THE TIRE PRESSURE SENSOR,/ MONITOR THING COULD BE THE CAUSE. THAT'S ANOTHER THING. WHY HAVE TIRE PRESSURE EFFECT THE WORKABILITY 9F MY BRAKES AND TRACTION CONTROL? THEY HAVE NOTHING TO DO WITH TIRE PRESSURE. ALSO THE ELECTRIC REAR WINDOWS SEEM TO BE AN ISSUE SINCE DAY ONE. EVERY OWNER OF THE 03 CADILLAC DEVILLE HAS COMPLAINED OF THE WINDOWS JUST FALLING OUT OF PLACE BOTH OUTSIDE & INSIDE THE DOOR FOR NO REASON OTHER THAN A BAD DESIGN DEFECT. WHY SHOULD THE CONSUMERS CONTINUE TO REPLACE THE WINDOWS AT NO FAULT OF OURS? GM HAS KNOWN OF THIS ISSUE FROM THE FIRST YEAR OF MANUFACTURING, YET IT IS US, THE BUYERS, CONSUMERS THAT ARE PAYING AND NOT JUST OUT OF MONEY BUT THE RISK OF BROKEN GLASS HURTING A BACKSEAT PASSENGER A CHILD OR ADULT THAT COULD POTENTIALLY BECOME A LAW SUITE FOR GM. THIS IS WHY IT DEFINITELY SHOULD BE A RECALL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
NOTIFIED LAST SUMMER (2014) ABOUT RECALL...IN SEPTEMBER (2014) NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REPAIR...HAVE CALLED THE LOCAL DEALER SEVERAL TIMES....DEALER DOES NOT HAVE THE NECESSARY MATERIALS TO CORRECT THE PROBLEM. HAVE EXPERIENCED SEVERAL TIMES THE IGNITION TURNING OFF....(THE REASON FOR THE RECALL)...FORTUNATELY HAVE NOT HAD AN ACCIDENT. WHAT IS HOLDING UP THE REPAIRS? WHY SEND A LETTER INSTRUCTING US TO NOW GET IT REPAIRED WHEN THE LOCAL DEALER DOES NOT HAVE THE MATERIALS NEEDED? VERY FRUSTRATING!!!! *TR
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT INDICATED THAT THE ABS SENSOR, BRAKE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES FAILED AND THE PEDAL SANK INTO THE FLOOR. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A FENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE WHEEL MONITORING LIGHT CONTINUES TO INDICATE A MALFUNCTION. THE IGNITION SWITCH SLOT PREVENTS ME FROM REMOVING THE KEY. TO REMOVE THE IGNITION KEY, I HAVE TO MANIPULATE THE GEAR HANDLE IN ORDER ALIGN THE EXTRACTION OF THE KEY. *TR
2003 CADILLAC DEVILLE. SLOW LEAK IN LEFT REAR TIRE. *GR WHEN THE CONSUMER WENT TO THE DEALERSHIP, THEY INFORMED HIM THE TIRE WAS LEAKING BECAUSE THE CAST ALUMINUM RIM HAD DETERIORATED AND PITTED ON THE INSIDE UNDER THE TIRE. AN INVESTIGATION WAS DONE AND THE CONSUMER WAS THEN TOLD, THE DETERIORATION WAS A RESULT OF ENVIRONMENTAL CONDITIONS AND NOT A DEFECT. THE CONSUMER DID NOT BELIEVE THAT TO BE THE CASE, SINCE THE DETERIORATED SURFACE WAS NOT EXPOSED TO THE ELEMENTS. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: 235/60/R16 (NA). WHILE DRIVING 50 MPH, THE TIRES VIBRATED. IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FRONT AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE CONTACT ALSO NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *TR
2003 CADILLAC DEVILLE DHS *GR THE FRONT BRAKE PADS, ROTORS AND LEFT FRONT CALIPER HAD TO BE REPLACE. THE CONSUMER STATED THE LEFT FRONT CALIPER WOULD STICK AND IT DIDN'T RELEASE PROPERLY WHICH CAUSED THE LEFT FRONT BRAKE AND ROTOR TO WEAR. AFTER THE CONSUMER PICKED THE VEHICLE UP AND STARTED DRIVING, SHE HEARD THE NEW BRAKES GRINDING. THE CONSUMER CONTACTED THE DEALER AGAIN AND WAS TOLD AFTER MARKET PARTS HAD BEEN INSTALLED ON HER VEHICLE. CONSUMER STATED SHE SPECIFICALLY REQUESTED ORIGINAL GM PARTS BE PUT ON THE VEHICLE. THE DEALER ALSO INFORMED THE CONSUMER THE ENGINE BLOCK HALVES AND REAR SHOCKS WERE LEAKING OIL. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES, SIZE: 235/60/R16 (NA). WHILE DRIVING 50 MPH, THE TIRES VIBRATED. IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW FRONT AXLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TIRES WERE REPLACED. THE TIRES WERE REPLACEMENT TIRES. THE CONTACT ALSO NOTICED THAT ALL FOUR TIRES WERE DRY ROTTED. THE VEHICLE FAILURE MILEAGE WAS 36,000 AND THE TIRE FAILURE MILEAGE WAS 5,500. THE VIN WAS NOT AVAILABLE. UPDATED 09/08/16*LJ *TR
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL DEFECT ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE WATER PUMP AND RADIATOR LEAKED RESULTING IN A COOLANT LEAK, AND THE ENGINE OVERHEATING. AN INDEPENDENT MECHANIC DETERMINED THE METAL BRACKETS HOLDING THE LEFT SIDE TANK HAD RUSTED AND CAUSED A CRACK IN THE LEFT RADIATOR TANK. THE ENGINE DEVELOPED AN OIL LEAK FROM THE LOWER CRANKCASE OF THE ENGINE BLOCK. THE OIL LEAK CAUSED A DEFECTIVE DESIGN IN THE LOWER CRANK SHAFT. THE MECHANIC INFORMED THE CONSUMER THE ENGINE NEEDED TO BE REMOVED TO PROPERLY REPAIR THE OIL LEAK. ALSO, THE TIRE PRESSURE LIGHT ILLUMINATED. *JB THE CONSUMER STATED THAT A DIAGNOSTIC FROM ONSTAR OF THE VEHICLE DISPLAYED A MALFUNCTIONED AIRBAG. *JS THE CONSUMER REQUESTED A FORMAL INVESTIGATION INTO THESE ISSUES. THE CONSUMER STATED THAT ONLY A $5,000 GIFT CARD WOULD BE AN ACCEPTABLE REIMBURSEMENT. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE SEAT BELT FAILED TO REMAIN SECURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE BUCKLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
SON WAS IN CAR SEAT IN LEFT REAR OF VEHICLE AND WAS DRIVING AND SON CALLED OUT TO ME THAT HIS SEAT BELT CAME OFF. HAD TO PULL OVER AND AND SWITCH SIDE OF THE CAR HE WAS ON THE SEAT BELT BUCKLE WAS BROKEN OFF . WENT TO THE DEALER FOR THAT AND AIRBAG LIGHT GOING ON AND OFF INTERMINTENTLY SO DEALER TOLD ME IT WAS A PRETENTIONOR PULLEY SO THE SEATBELT AND MY SENSORS WERE GOING OFF DUE TO THIS... *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
INTERMITTENTLY INSTRUMENT PANEL MALFUNCTIONED. CONSUMER COULD NOT DUPLICATE THE FUEL LEVEL, AND COULD NOT INDICATE IN WHAT GEAR THE VEHICLE WAS IN. ALSO, AIR BAG LIGHT/BATTERY LIGHT/SERVICE AIR BAG INDICATOR, AND SERVICE TIRE INDICATOR ILLUMINATED. THE DEALER HAD NOT BEEN ABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DEAR SIR: I'D LIKE TO STATE THAT I'VE BEEN A LOYAL CADILLAC OWNER FOR MANY YEARS. AFTER SPEAKING TO CADILLAC CUSTOMER ASSISTANCE TODAY REGARDING AN ISSUE THAT I HAVE WITH MY 2003 CADILLAC DEVILLE. IT HAS BECOME APPARENTLY CLEAR THAT CADILLAC LIKES SELLING HIGH PRICED LUXURY VEHICLES BUT HAS NO INTENTIONS ON STANDING BEHIND THE PRODUCTS THAT THEY SELL. LET ME ASK YOU THIS? HOW DOES CADILLAC ALLOW A DEFECTIVE SAFETY PART BASICALLY TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS? I'M REFERRING TO THE THIRD BRAKE LIGHT ON CADILLAC DEVILLE MODEL YEAR 2003. HERE IN NH IT'S A MOVING VIOLATION SUBJECT TO NH LAW SAF-C 3215.04 TO DRIVE SUCH VEHICLE KNOWING THAT THE THIRD BRAKE LIGHT DOES NOT FUNCTION. CADILLAC'S REMEDY WAS TO ORDER THE PART (WHICH I DID THROUGH AUTHORIZED DEALER IN MANCHESTER NH) AND WAIT UNTIL IT COMES IN AND IN THE MEANTIME DRIVE THE VEHICLE KNOWING THAT I'M IN VIOLATION OF NH STATE MOTOR VEHICLE SAFETY LAWS. HOW MANY VIOLATIONS OR ACCIDENTS COULD POSSIBLY HAPPEN BECAUSE OF MY FAULTY EQUIPMENT DURING A SIX MONTH TIME PERIOD. DO YOU KNOW? I CERTAINLY DON'T. HOWEVER, I DO KNOW THAT I WILL PERSONALLY HOLD GENERAL MOTORS RESPONSIBLE FOR ANY LEGAL ACTIONS TAKEN AGAINST ME IN REGARDS TO THIS MATTER. AND FURTHERMORE, JUST THE FACT THAT GENERAL MOTORS HAS ALLOWED A SAFETY PART TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS ON VEHICLES BUILT OVER A 5 YEAR PERIOD SUGGESTS TO ME THAT THIS IS AN ITEM THAT SHOULD REQUIRE GENERAL MOTORS TO ISSUE A SAFETY RECALL THAT WILL BE MY NEXT STEP IN WHICH I INTEND ON PURSUING. NEEDLESS TO SAY I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS VEHICLE. I FIND YOU VEHICLES APPEALING AND COMFORTABLE BUT YOUR LOYALTY AND ACCOMMODATIONS TO YOUR EXISTING CUSTOMERS IS APPALLING. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
2003 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH VEHICLE HEATED SEATS. *SMD THE CONSUMER STATED WHEN HE TURNED ON THE HEATED SEAT, THEY BECAME EXTREMELY HOT. THERE WERE BURN MARKS LEFT ON THE SEAT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .