Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2004 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2004 CADILLAC DEVILLE ISSUES. *SMD THE CONSUMER STATED OIL HAS BEEN LEAKING FROM THE MAIN OIL SEAL FOR THE PAST FOUR YEARS. *JB
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STOPPED, WHITE SMOKE EMITTED FROM THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
9/30/10 - COULD NOT START OR REMOVE KEY FROM IGNITION, HAD TO HAVE VEHICLE TOWED FROM PARKING LOT TO DEALERSHIP, HAD CYLINDER LOCK AND KEY REPLACED. 12/10/13 - KEY IS STUCK IN ON POSITION, DROVE STRAIGHT TO DEALERSHIP (SINCE WE COULD NOT TURN THE CAR OFF), HAD TO REPLACE CYLINDER LOCK AND KEY AGAIN. *TR
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 57 MPH, THE ENGINE STALLED AND THE AIR BAG AND ABS WARNING INDICATORS WERE ILLUMINATED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE DECELERATED AND STALLED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE ENGINE SENSOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
I WAS LEAVING A RESTAURANT AND AS I WAS CROSSING THE INTERSECTION MY CAR SHUT OFF ,I GOT IT STARTED AND AS I GOT TO THE RED LIGHT IT SHUT OFF AGAIN SO HAD TO KEEP MY FOOT ON THE BRAKE AND GAS AT THE SAME TIME. ONCE I GOT BACK ON THE INTERSTATE I HAD NO MORE PROBLEMS. ABOUT 6 MONTHS LATER I WAS AT MCDONALDS DRIVE-THRU AT 2AM WHEN MY CAR SHUT OFF, I COASTED INTO THE CLOSEST PARKING SPACE AND MY CAR LOCKED UP AND I HAD NO POWER AT ALL AND I WAS LOCKED INSIDE I MANUALLY UNLOCKED MY DOOR GOT OUT OF MY CAR AND I HAD TO CALL AAA. MY CAR WOULD NOT CRANK WHEN AAA MAN TRIED TO JUMP UNDER THE HOOD, HE HAD TO TAKE MY BACKSEAT OUT TO JUMP START IT, HE GOT IT STARTED AND HE TOLD ME HE COULDN'T UNDERSTAND WHAT HAPPENED. ON ANOTHER OCCASION MY GAS PEDAL STICKS AND I HAD TO PULL OVER AND SHUT MY CAR OFF AND I WAITED ABOUT 5 MINUTES AND STARTED MY CAR UP AND IT WAS FINE AFTER THAT, AND MY CAR STILL SHUTS OFF MOST WHEN I AM IDLING OR GOING SLOW THRU TOWN AND MY SERVICE STABILITY WARNING STEADY RUNS, I TURN THE RESET BUTTON AND IT COMES BACK ON , PLEASE HELP ME FIX THESE PROBLEMS BECAUSE I LOVE MY CAR. *TR
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN IDLING UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/09/14*LJ UPDATED 08/23/2017*CT
3 TIMES SAME DAY AT RED LIGHT ENGINE DIED, RESTARTED EACH TIME, SCARY SITUATION IN HEAVY TRAFFIC.AT MYRTLE BEACH S.C. *TR
THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING. HAD THIS HAPPENED IN THE FAST LANE WITH MORE TRAFFIC MY DEATH WOULD HAVE BEEN ON THE NEWS. I WANT THIS FIXED AT NO COST TO ME AS THIS IS LUDICROUS THIS CAR HAS SUCH A DEFECT. I BUY A HIGH END LUXURY CAR FOR HIGH END LUXURY NOT TO BE IN A PINTO TYPE DEATH TRAP. I WANT THIS DOCUMENTED SO OTHERS ALSO KNOW ABOUT THIS ISSUE AS DEALER SHOULD KNOW ABOUT ISSUE AND NOT BEING ABLE TO REPLICATE RESULTS IS BS AS I STATED IT DOESN'T HAPPEN OFTEN BUT AT RANDOM TIMES. CAR STARTS UP RIGHT AFTER THE STALL BUT THE STALL IS THE HORRIFIC ISSUE! *TR
MY LAST OIL CHANGE, I WAS TOLD THAT I HAD A LEAK IN THE BLOCK AND THAT ONLY THE DEALERSHIP COULD FIX. I WAS ALSO TOLD TO BE WARE THAT THE COST WOULD BE VERY EXPENSIVE. *TR
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED FROM THE BOTTOM PART OF THE ENGINE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 138,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE ENGINE OIL LEAKED ONTO THE EXHAUST SYSTEM AND CAUSED THE ENGINE TO SMOKE. THE DEALER STATED THAT THE ENGINE VALVE COVER SEAL AND GASKET NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,046. THE CURRENT MILEAGE WAS 101,700.
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING UT REGISTERED NO TROUBLE CODES. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
VEHICLE OVERHEATED, ENGINE WENT INTO PROTECT MODE, DRIVER INFO CENTER DIRECTED ME TO SHUT DOWN VEHICLE, I PULLED OFF TO THE SIDE OF THE ROAD PROMPTLY AND SHUT VEHICLE DOWN. I WAITED FOR 15 MINUTES, TURNED IGNITION TO ON POSITION, AND IT READ IT WAS COOLED DOWN ENOUGH TO DRIVE. I TOOK OFF ONTO THE ROAD AGAIN, A HALF A MILE LATER, I HAD TO DO THE SAME THING. I WAITED 30 MINUTES FOR A SOME ONE TO MEET ME AT THE LOCATION, THIS PERSON RESTARTED THE VEHICLE AND DROVE IT 2 MILES TO MY HOUSE, WHERE IT OVERHEATED AGAIN IN THE DRIVEWAY. AFTER REPLACING THE WATER PUMP, BELTS, THERMOSTAT, AND RADIATOR, IT WAS DISCOVERED THAT THE HEAD BOLTS WERE INDEED WHAT WAS CAUSING THE VEHICLE TO OVERHEAT. THE MECHANIC FOUND THAT THEY WERE AT THE INCORRECT TORQUE AND THAT THERE WAS COMBUSTION CHEMICALS IN THE COOLING SYSTEM. I NOW AM REPLACING THE GASKETS, BOLTS, AND MAY HAVE TO GET THE HEADS MACHINED, BUT WORK HAS NOT BEEN COMPLETED ON THE VEHICLE AS OF YET. *TR
THE ENGINE JUST STOPS, NO WARNING NO LIGHTS HAS YOU SLOW DOWN THE ENGINE WILL JUST COME TO A STOP. THIS HAS HAPPENED IN BOTH COLD AND HOT WEATHER ABOUT A 1/2 DOZEN TIMES. DEALER HAS NOT BEEN ABLE TO LOCATE A PROBLEM. *TR
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE DEALER WAS PERFORMING AN OIL CHANGE ON THE VEHICLE, A LEAKING GASKET WAS DISCOVERED COMING FROM THE BOTTOM PART OF THE ENGINE. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 08/04/08. *LJ
2004 CADILLAC DEVILLE. AS SECOND OWNER OF THIS CAR VIBRATION OF FRONT END OVER 60 MPH CONTINUED. ROTATION OF TIRES DID NOT FIX THE PROBLEM. ALIGNMENT DID. NEW PROBLEM: COOLANT LEAK, THE SOURCE OF WHICH COULD NOT BE LOCATED AFTER THREE TRIPS TO SHOP. STOP LEAK ADDED ON FIRST TRIP; NOT EFFECTIVE. 2ND TRIP TO CADILLAC DEALER, DEX ADDED. SEEMS TO DO THE JOB. FOR HOW LONG? STILL FEELS UNSAFE FOR LONG-DISTANCE DRIVING. OK FOR IN TOWN. *NM
DT: LEASED VEHICLE HAS STOPPED FOR NO REASON 3 TIMES IN TRAFFIC. NO INDICATION OF PROBLEMS, NO DASHBOARD LIGHTS LIT BEFORE VEHICLE STOPPED. THE VEHICLE JUST STOPPED DEAD COLD WITH NO WARNING. CONSUMER HAS BEEN IN CONTACT WITH DEALER 3 TIMES AND TAKEN THE CAR IN FOR SERVICE, THE DEALER COULD NOT FIX THE VEHICLE, AND THE VEHICLE HAS A VEHICLE DATA RECORDER ON BOARD. THAT STILL HAS NOT HELPED AND PROBLEM STILL HAS NOT BEEN FIXED. MADE A COMPLAINT TO THE BBB. GM CUSTOMER SERVICE AND THEY DENIED THE CONSUMER'S COMPLAINT. THE CONSUMER HAS EVERY PRINTOUT FROM THE DEALER THAT STATES THE PROBLEMS. THE CAR HAS A PATTERN OF PROBLEMS. *NM *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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