Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest Apr 24, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
28%
of 167 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2004 Cadillac Deville submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
The 25 most recent of 47, in the owner's own words
CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL
NHTSA ID
11322216
Incident
Apr 22, 2020
Mileage
17,000 mi
Driver assistanceElectrical
Filed May 19, 2019
I WAS DRIVING THE CAR IT WAS DOING JUST FINE ONCE I PARKED THE CAR CAME BACK TO START THE CAR THE ENGINE WOULD TURN OVER BUT IT WOULD NOT START ONCE I HAD TRIED ABOUT 12 TIMES IT DECIDED TO START AND THERE WAS SOMETHING BLOWING SOUNDING LIKE IT JUST MIGHT BE THE AIR ON SOMETIME I WOULD COME TO THE START THE CAR BATTERY WOULD BE DEAD
NHTSA ID
11208515
Incident
Mar 5, 2019
Mileage
164,000 mi
ElectricalVisibility
Filed Apr 14, 2017
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN
NHTSA ID
10978517
Incident
Apr 13, 2017
Mileage
72,600 mi
Electrical
Filed Feb 21, 2017
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ID
10956024
Incident
Feb 19, 2017
Mileage
130,000 mi
Electrical
Filed Jun 21, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A LOOSE CONNECTION WITH THE CORE PERTAINING TO THE KEY AND THE IGNITION SWITCH. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT EXPRESSED CONCERNS TO THE MANUFACTURER THAT THE CYLINDER CORE AND THE IGNITION SWITCH MAY BE FAULTY, BUT THEY REFUSED TO PROVIDE THE REMEDY TO REPLACE THE PARTS, INDICATING THAT THE REMEDY FOR THE RECALL WAS SUFFICIENT. THE CONTACT DISAGREED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
10875643
Incident
Aug 18, 2014
ElectricalInterior & seats
Filed Apr 23, 2015
Fire reported
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ID
10712360
Incident
Apr 15, 2015
Mileage
130,000 mi
Electrical
Filed Mar 31, 2015
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10702906
Incident
Mar 31, 2015
Electrical
Filed Mar 11, 2015
2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT ASSISTANCE. *SMD THE CONSUMER STATED THE IGNITION SWITCH WAS REPLACED PRIOR TO THE RECALL ANNOUNCEMENT. *JB
NHTSA ID
10692472
Incident
Sep 28, 2010
Electrical
Filed Feb 10, 2015
2004 CADILLAC DEVILLE. WHILE DRIVING VEHICLE, THE IGNITION SHUT OFF COMPLETELY. *TA THE CONSUMER WAS ON AN INCLINE, SO THE VEHICLE ROLLED TO A STOP. *JB
NHTSA ID
10663895
Incident
Nov 1, 2014
Electrical
Filed Dec 29, 2014
CONSUMER RECEIVED A RECALL NOTICE REGARDING THE KEY RING. ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ID
10661705
Incident
Dec 1, 2014
Electrical
Filed Dec 23, 2014
Crash reported
2004 CADILLAC DEVILLE. CONSUMER STATES VEHICLE WAS INVOLVED IN CAR ACCIDENT AND HE NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS IN THE POSSESSION OF THE POLICE, LAST. *TA
NHTSA ID
10661680
Incident
Dec 1, 2014
Electrical
Filed Dec 16, 2014
2004 CADILLAC DEVILLE KEY GOT STUCK IN THE IGNITION. *MW THE CONSUMER STATED EVEN BEFORE HE RECEIVED THE RECALL NOTICE, HE EXPERIENCED A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION. WHEN THE HE TWISTED THE KEY, TO REMOVE IT FROM THE IGNITION, THE KEY BROKE. THE CONSUMER MADE AN APPOINTMENT, TO HAVE THE RECALL ISSUE TAKEN CARE OF. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ID
10659522
Incident
Dec 1, 2014
Electrical
Filed Dec 11, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING 45 MPH OVER A BUMP, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ID
10663611
Incident
Apr 26, 2014
Mileage
75,000 mi
ElectricalFuel systemPowertrain (other)
Filed Dec 9, 2014
MAIN COMPUTER FAILED WHILE DRIVING CAUSING TOTAL LOSS OF POWER. ONE PIN WAS BAD IN THE COMPUTER THAT CONTROLS THE CARS FUEL, ENGINE, ETC. REPLACED THE DEFECTIVE COMPUTER COSTING OVER $1,000. PRIOR TO THE FAILURE THE CHECK ENGINE LIGHT CAME ON MANY TIMES. THE COMPUTER DID NOT STORE A CODE FOR THIS PROBLEM. THIS TOTAL LOSS OF POWER IS A COSTLY SAFETY ISSUE. *TR
NHTSA ID
10663181
Incident
Sep 1, 2014
Mileage
105,000 mi
Driver assistanceElectricalSteering
Filed Dec 8, 2014
DRIVING FROM EXIT RAMP ONTO HIGHWAY CAR WAS VERY DIFFICULT TO KEEP IN CENTER OF LANE, IS SEEMS TO BE BETTER AFTER STABILITY SYSTEM REPLACED IN STEERING COLUMN. WAS NOT CALLED IN FOR RECALL OF KEYS UNTIL, 12/05/14. HEATER STOPPED WORKING BY 50%, ELECTRIC DOOR LOCK STOPPED WORKING APPROX SAME TIME. BRAKES NOT WORKING AS WELL, SAME TIME FRAME. EVERYTHING WAS CHECKED OUT IN FEB; THIS YEAR, ALTHOUGH STARTED NOTICING STEERING PROBLEMS AUGUST, SEPTEMBER., 2014. I THOUGHT IT WAS A SLOW LEAK IN THE TIRE CAUSING THE STEERING PROBLEM, ALTHOUGH NOW BELIEVE IT HAD SOMETHING TO DO WITH THE STABILITY CONTROL SYSTEM, STEERING COLUMN AREA. WE WERE CHARGED FOR THE REPAIR, EVEN THOUGH IT FALLS UNDER THE RECALL COMPLAINTS. WHAT WE THOUGHT WAS GOING TO BE A $100 OR $150.00 JOB, AS I OK'D THEM TO USE THE MULTI-POINT INSPECTION MACHINE AND CHECK ANTI FREEZE LEVEL, COSTS US $688.15. THE FIRST ESTIMATE WAS OVER $4,000, UNBELIEVABLE, IN WHICH THE AGENT SAID " THEY HAD TO PAY THE MECHANIC FOR HIS LABOR". $533.76 FOR LABOR, $131.50 FOR A PART WHICH IS A RECALL. SERVICE STABILITY CONTROL SYSTEM . I WILL BE GOING BACK TO TALK WITH GMC MANAGER. *TR
NHTSA ID
10663014
Incident
Sep 30, 2014
Mileage
55,895 mi
Electrical
Filed Dec 2, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED AN UPDATED NOTICE STATING THAT THE PARTS TO REMEDY THE VEHICLE WERE UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY VERIFIED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT WHEN HE WENT TO START THE VEHICLE, THE ENGINE WOULD NOT TURN OVER. ALL ELECTRICITY TO THE VEHICLE FAILED AND NO LIGHTS WERE ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10662768
Incident
Nov 30, 2014
Electrical
Filed Nov 26, 2014
2004 CADILLAC DEVILLE CONSUMER SEEKING REIMBURSEMENT FOR OUT OF POCKET EXPENSES *CN THE CONSUMER STATED ON SEPTEMBER 13, 2013, HE COULD NOT GET THE VEHICLE TO START, UNTIL HE JIGGLED THE IGNITION KEY. THE IGNITION SWITCH WAS REPLACED. THE DEALER INFORMED THE CONSUMER, THE IGNITION WAS NOT PART OF THE RECALL, ONLY THE IGNITION KEY WAS. *JB
NHTSA ID
10653334
Incident
Sep 13, 2013
Electrical
Filed Nov 17, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10658693
Incident
Nov 17, 2014
Electrical
Filed Nov 10, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLES IN ORDER FOR THE VEHICLE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 12/19/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE OWNER PAID OUT OF POCKET FOR THE REPAIR. UPDATED 05/27/2015 *JS
NHTSA ID
10653971
Incident
Nov 9, 2014
Mileage
100,000 mi
ElectricalEngine
Filed Nov 5, 2014
9/30/10 - COULD NOT START OR REMOVE KEY FROM IGNITION, HAD TO HAVE VEHICLE TOWED FROM PARKING LOT TO DEALERSHIP, HAD CYLINDER LOCK AND KEY REPLACED. 12/10/13 - KEY IS STUCK IN ON POSITION, DROVE STRAIGHT TO DEALERSHIP (SINCE WE COULD NOT TURN THE CAR OFF), HAD TO REPLACE CYLINDER LOCK AND KEY AGAIN. *TR
NHTSA ID
10652820
Incident
Sep 30, 2010
Mileage
115,000 mi
Electrical
Filed Nov 4, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AS HE LOST CONTROL OF THE STEERING WHEEL. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ID
10652352
Incident
Mar 26, 2012
Electrical
Filed Oct 29, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10651057
Incident
Aug 1, 2014
AirbagsElectricalInterior & seats
Filed Oct 25, 2014
Crash reported1 injury reported
DRIVING EAST ON FLAMINGO ST, LAS VEGAS, HIT DIP IN ROAD, SUDDENLY, WENT DEAD. NO POWER, ENGINE DIED, HIT FROM BEHIND, AIRBAGS DID NOT DEPLOY. WENT HOSPITAL BY AMBULANCE, WITH NECK BRACE, IV DRIP, SPENT ONE NIGHT, WENT DOCTOR NEXT DAY. CAR TAKEN REPAIR SHOP, PER GEICO INSURANCE ADJUSTER. WENT TO THIS DOCTOR FOR TWO YEARS, THEN ANOTHER DOCTOR AT V.A. HOSPITAL, TO THIS DATE. HAD SHOTS TO LOW BACK, NECK, MANY CHIROPRACTOR TREATMENTS, WITH VARIOUS PILLS, SUCH AS OXYCODONE, HYDOCODONE AND OTHER NARCOTICS FOR PAIN. HAVING TO SHOTS IN LOW BACK THIS MONTH, 29 OCT 2014. THE ACCIDENT WAS INVESTIGATED BY LAS VEGAS STATE POLICE DEPARTMENT. DAMAGE TO MY CAR WAS OVER $20,000. DOLLARS, GEICO WOULD NOT REPLACE, HAD TO SELL, SUFFERED LOST AFTER 5 MONTHS. IT WAS NEVER CORRECT AFTER ACCIDENT. PURCHASE 2005 NEW CTS, IT SHUT OFF WHILE DRIVING, TRADED IT FOR 2005 CADILLAC DEVILLE, WITH 13,000 MILES, ENGINE LEAKED OIL BEFORE WARRANTY OFF, DEALER REFUSED TO DO ANYTHING. NOW AT 200,000 MILES, IT LEAKS 2-3 QUARTS BETWEEN OIL CHANGES. DOES NOT BURN, ENGINE WAS DEVELOPED WITH DEFECT, IT LEAKS OIL FROM BOTTOM. I HAVE SPENT THOUSANDS OF DOLLARS TO REPAIR. FOUND OVER 200 OWNERS HAVE SAME PROBLEMS WITH DEVILLE, LEAKING OIL. REPORTED TO GM, THEY SAID NOTHING COULD BE DONE, REFUSED TO ASSIST IN REPAIRS OR FIX THE PROBLEM. *TR
NHTSA ID
10649924
Incident
Apr 9, 2004
Mileage
7,000 mi
Electrical
Filed Oct 2, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/20/14*CN
NHTSA ID
10640848
Incident
Aug 6, 2014
Electrical
Filed Sep 30, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ID
10640106
Incident
Aug 1, 2014
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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