2004 Cadillac Deville Owner Complaints

The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle was serviced for an Emissions tesand the contact was informed that the torque converter clutch door was stuck. The manufacturer was not made aware of the failure. The failure mileage was approximately 209.817.

NHTSA ID

11738072

Incident

Aug 13, 2025

Mileage

209,817 mi

The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.

NHTSA ID

11425814

Incident

Jun 28, 2021

Mileage

102,331 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11415926

Incident

Jun 1, 2020

Mileage

70,000 mi

CAR WILL NOT START WHEN I TURN THE KEY CHECKED THE FUSES ALL GOOD CHECK THE BATTERY GOOD. THEN IT STARTED NEXT DAY DROVE HOME FROM WORK AND POWER TURNED OFF IN THE MIDDLE OF THE STREET POWER STEERING STARTED TO LOCK AS I MANAGED TO PULL OFF IN TO A PARKING LOT. STARTED ONCE AGAIN, MADE IT HOME. NEXT DAY WAS ABLE TO STARD VEHICLE DROVE TO WORK, ONCE IT WAS TIME FOR ME TO HEAD HOME TRIED STARTING CAR AND NOTHING NOTHING I CAN OPEN TRUNK WITH KEY FOB CAN'T OPEN GAS TANK DOOR FROM INSIDE MANUALLY. MY CAR IS SAYING AIR BAG LIGHT CONSTANTLY. ALSO I HAVE A CONSISTENT SQUEAK ING/GRINDING ON THE FRONT DRIVER WHEEL

NHTSA ID

11322216

Incident

Apr 22, 2020

Mileage

17,000 mi

2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS

NHTSA ID

11287314

Incident

Aug 8, 2018

THE REGULATORS ON ALL FOUR POWER WINDOWS BROKE, ALL WHILE DRIVING ON HIGHER SPEED ROADS (MAIN THOROUGHFARES OR HIGHWAYS), THREE OUT OF FOUR ON OCCASIONS WITH INCLEMENT PRECIPITOUS WEATHER AND/OR EXTREME COLD. THIS WAS NOT ONLY EXPENSIVE TO REPAIR EACH TIME, BUT CREATED AN UNSAFE DRIVING ENVIRONMENT EXPOSING THE DRIVER AND PASSENGERS TO THE ELEMENTS! A REPRESENTATIVE AT THE DEALER IN NASHVILLE SAID THE COMPANY KNEW THIS WAS COMMON BUT NEVER WAS HELD TO A RECALL. OVER $1,200 FOR REPAIRS OVER THE YEARS BECAUSE OF SOME CHEAP CHINESE-MADE PLASTIC PARTS! HOW DO I KNOW THAT THE REPLACEMENTS WILL HOLD UP? HAVING JUST FOUND OUT ABOUT THIS SITE, I CAN'T BEGIN TO IMAGINE WHAT HAPPENED TO THE RECEIPTS, BUT I NEEDED EMERGENCY REPAIRS WHILE TRAVELING BETWEEN NJ AND TN. THE FIRST EVENT WAS ABOUT 12 YEARS AGO (THE DATE BELOW IS AN ESTIMATE FOR THE FIRST ONE OF THE INCIDENTS, BUT THERE WERE FOUR TOTAL). THE MILEAGE FOR THE FIRST EVENT IS MERELY A GUESTIMATE OF 75,000 MILES. THE VEHICLE NOW HAS OVER 203,000 MILES. THE LAST OF FOUR WAS ABOUT FIVE OR SIX YEARS AGO. UNBELIEVABLE TO ME THAT CADILLAC HAS DONE NOTHING AND WASN'T HELD TO A RECALL!

NHTSA ID

11278365

Incident

Jan 15, 2007

Mileage

75,000 mi

I WAS DRIVING THE CAR IT WAS DOING JUST FINE ONCE I PARKED THE CAR CAME BACK TO START THE CAR THE ENGINE WOULD TURN OVER BUT IT WOULD NOT START ONCE I HAD TRIED ABOUT 12 TIMES IT DECIDED TO START AND THERE WAS SOMETHING BLOWING SOUNDING LIKE IT JUST MIGHT BE THE AIR ON SOMETIME I WOULD COME TO THE START THE CAR BATTERY WOULD BE DEAD

NHTSA ID

11208515

Incident

Mar 5, 2019

Mileage

164,000 mi

"TAKATA RECALL" MY 2004 CADILLAC DEVILLE VIN# [XXX]. I WAS GETTING INTO MY STATIONARY VEHICLE AT AROUND 11:30PM. I WAS LOCATED IN LYNNFIELD, MA WHEN THE EVENT OCCURRED. THE SECOND I TURNED THE ENGINE OVER AND HIT THE BRAKE THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT ANY OUTSIDE CATALYSTS BEING A FACTOR. I WAS ABRUPTLY HIT BY THE DRIVER SIDE AIR BAG RIGHT IN MY NOSE AND MOUTH CAUSING MY NECK TO SNAP BACK. I WAS STILL IN THE DRIVEWAY WHEN MY FRIEND WHO WAS IN HIS CAR PARKED IN FRONT OF ME HEARD THE NOISE FROM THE AIR BAG AND CAME TO MY AID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11191526

Incident

Mar 26, 2019

Mileage

110,552 mi

TAKATA RECALL. ONE DAY WAS DRIVING ALL WAS WELL IT HAD JUST SPRINKLED BEFORE IA LEFT HOME. ROADS WERE WHET I SLOWED DOWN TO CROSS RR TRACKS WHEN INCREASED GAS TIRES SLIPPED OR SPUN A LIL,FROM BUMPS ON TRACKS AND ACCELERATION MADE NUMEROUS SENSORS I THINK GOT FAULTY. SUSPENSION TRACTION, SERVICE ENGINE SOON,, ABS, AND AIR BAG. I RESET INFORMATION CONTROL CENTER. BUT WITH IN 3 MINS AFTER YOU TAKE OFF THEY ALL LIGHT UP AGAIN ABS I JUST CHANGED BRAKE PADS 4 MONTHS AGO THERE STILL UNDER WARRANTY.GOING WITH CERAMIC THIS TIME. I ALSO HAVE 2 PSI SENSORS OUT. NEITHER BACK WINDOW GOES DOWN ONE NEEDS MOTOR THE OTHER ON THE REGULATOR A PLASTIC CLIP THAT KEEPS IT INLINE IS WORN OUT. I FIGURED THAT OUT. BUT IDK WHY ALL THEM SAFETY WARNINGS CAME ON AND WHY I CANNOT GET TRACTION CONTROL TO EVER GO OFF? JUST FIND IT WEIRD HAPPENED ALL AT ONCE CAR STILL STARTS AND RUNS FINE. I'M JUST WORRIED I THINK AIR BAG NEEDS TO BE RECHARGED OR INSPECTED.MY PLAN IS TO RESTORE IT NEEDS MINOR REPAIRS BUT DEALERSHIPS IS A RIP OFF. IF I CAN FIND WHERE THESE ELECTRICAL SENSORS ARE I WILL DO IT MY SELF. THEY RIDICULOUSLY OVER CHARGE FOR EVERYTHING. I WAS CROSSING RAIL ROAD TRACTS AT A SLIGHT ANGLE.CAUSE UNKNOWN.

NHTSA ID

11081952

Incident

Dec 15, 2017

Mileage

145,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKES HAD BEEN APPLIED AND THE PEDAL TRAVELED TO THE FLOORBOARD. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE LINES PREMATURELY RUSTED AND THERE WAS A PRESENCE OF BRAKE FLUID LEAKAGE. THE CONTACT'S VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE BRAKE SYSTEM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID

11064788

Incident

Jan 12, 2018

Mileage

65,000 mi

TAKATA INFLATORS ...AND IGNETION

NHTSA ID

11034461

Incident

Apr 14, 2017

WHEN DRIVING THE CAR THE "SERVICE ENGINE SOON" LIGHT WOULD COME ON. I TOOK IT TO THE LOCAL GM DEALER AND THE TOLD ME THE COMPUTER WAS BAD AND NEEDED TO BE REPLACED. THEY GOT THE NEW PART IN AND TRIED TO PROGRAM IT AND "FRIED" THE PART. AFTER TRYING 13 UNITS I WAS TOLD THAT THERE IS A DEFECT IN THE PART AND THAT GM WAS SENDING 2 ENGINEERS TO MEXICO TO INVESTIGATE THE FACTORY WHERE THEY ARE MADE. IT WAS THEN DETERMINED THAT IT IS NOW A SOFTWARE ISSUE THAT GM CHANGED THE SOFTWARE OVER 1 1/2 YEARS AGO AND UPLOAD PROCEDURE AND WAS NOW LOOKING TO SEE WHERE THE PROBLEM IS. IT HAS NOW BEEN 6 WEEKS SINCE MY CAR HAS BEEN IN THE SHOP AND I HAVE NO ESTIMATION AS TO WHEN THE PROBLEM WILL BE SOLVED. I WAS ALSO TOLD THAT THERE ARE AS AMNY AS 10 TO 20 CARS AROUND THE US WITH THE SAME PROBLEM AND ARE UNREAPAIRABLE AT THIS TIME. IT IS OBVIOUS THAT GM KNEW THEY HAD A PROBLEN SINCE THEY CHANGED THE PROCEDURE 1 1/2 YEARS AGO SINCE MY CAR IS NOT THE FIRST TO EXPERIENCE THIS.

NHTSA ID

11003757

Incident

May 17, 2017

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN

NHTSA ID

10978517

Incident

Apr 13, 2017

Mileage

72,600 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE STATIONARY, THE IGNITION KEY WOULD NOT GO INTO THE IGNITION WHEN PROMPTED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK CYLINDER WAS REPLACED AS WELL AS THE KEY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10956024

Incident

Feb 19, 2017

Mileage

130,000 mi

TORQUE CONVERTER DEVELOPS LEAKS WHICH IS A FULL REBUILD OF TRANSMISSON ISSUE, THIS CAN RESULT IN VEHICLE TO STOP RUNNING IN TRAFFIC CONDITIONS WITHOUT ANY PRIOR KNOWLEDGE OF PROBLEM. IT IS A PROBLEM THAT SHOULD BE RECTIFIED BY CAR MANUFACTURER, AS PEOPLES SAFETY IS AT RISK, LET ALONE HE THOUSANDS OF DOLLARS REQUIRED TO FIX THIS ISSUE FOR SUCH AN EXPENSIVE CAR. I NOW HAVE OWNERSHIP OF A CAR I CANNOT REGISTER AS IT WON'T PASS SMOG DUE TO THIS ISSUE. IT IS USELESS TO ME AND I AM IN DIRE NEED OF A VEHICLE TO GET TO DR. APPOINTMENTS AS I AM DISABLED. AND MONEY IS GONE SO PUBLIC TRANSPORTATION WHICH IS VERY LITTLE IN MY AREA IS A COST I CANNOT ASSORB. THANKYOU G.M.....YOU BUILD A BEAUTIFUL VEHICLE AND PUT A CRAP TRANSMISSON IN IT!

NHTSA ID

10919939

Incident

Oct 25, 2016

Mileage

148,911 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO A LOOSE CONNECTION WITH THE CORE PERTAINING TO THE KEY AND THE IGNITION SWITCH. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND TOOK THE VEHICLE TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT EXPRESSED CONCERNS TO THE MANUFACTURER THAT THE CYLINDER CORE AND THE IGNITION SWITCH MAY BE FAULTY, BUT THEY REFUSED TO PROVIDE THE REMEDY TO REPLACE THE PARTS, INDICATING THAT THE REMEDY FOR THE RECALL WAS SUFFICIENT. THE CONTACT DISAGREED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10875643

Incident

Aug 18, 2014

LOWER STEERING SHAFT REPLACED BECAUSE OF NOISE. NEW SHAFT INSTALLED BUT NOISE IS STILL THERE.

NHTSA ID

10855409

Incident

Dec 15, 2015

Mileage

70,950 mi

LETTER FROM SENATOR NELSON RE CONSTITUENT RE 2004 CADILLAC DEVILLE ISSUES. *SMD THE CONSUMER STATED OIL HAS BEEN LEAKING FROM THE MAIN OIL SEAL FOR THE PAST FOUR YEARS. *JB

NHTSA ID

10845493

Incident

Mar 1, 2016

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT OBSERVED FUEL LEAKING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

NHTSA ID

10788924

Incident

Sep 16, 2015

Mileage

117,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STOPPED, WHITE SMOKE EMITTED FROM THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10750300

Incident

May 15, 2015

Mileage

89,000 mi

VIVA2 SIDE WALL SEPARATION AND TIRE TREAD SEPARATION P225/60R16 NOTICED TIRE FAILED HAD BULGE ON SIDE WALL WENT BOUGHT ANOTHER DID SAME ASK EMPLOYEE AT WALMART WHERE I PURCHASED TIRE HE SAID THE WHEELS ARE OUT OF LINE ON MY CAR HE DID NOT KNOW I HAD HAD MY CAR INSPECTED BEFORE I CAME TO REPLACE FAULTY TIRE AT REPAIR SHOP THEY SAID TIRE WAS AT FAULT THERE WAS NOTHING WRONG WITH THE ALIGNMENT

NHTSA ID

10748305

Incident

Jun 15, 2015

Mileage

9,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED MINOR CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.

NHTSA ID

10747785

Incident

Aug 11, 2015

Mileage

163,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,811.

NHTSA ID

10731260

Incident

Jun 9, 2015

Mileage

111,811 mi

I WAS ACCELERATING ONTO MAIN HI-WAY WHEN STEERING WHEEL LOCKED UP AND COULD NOT TURN STEERING WHEEL AND WAS ALMOST HIT BY A MOTOR HOME AS MY CAR WENT STRAIGHT ACROSS HI WAY INSTEAD OF TURNING WHICH I WAS TRYING TO DO. TOOK A FEW TRIES TO GET VEHICLE SAFELY OFF ROAD AS STEERING WHEEL COULD NOT BE TURNED.CALLED MY SON WHO BROUGHT TOOLS TO TAKE STEERING COLUMN APART.WHEN I INSPECTED THE CAUSE, THE STEERING WHEEL LOCK BUTTON WOULD NOT DISENGAGE SO HAD TO REMOVE STEERING WHEEL LOCK BUTTON FROM STEERING COLUMN. SINCE THEN THE VEHICLE HAS NO STEERING WHEEL LOCK SO CAR CAN BE SHIFTED WITHOUT PRESSING THE BRAKE AT THE SAME TIME BUT BY SIMPLY MOVING THE GEAR SHIFT LEVER WHEN KEY IS IN RUN OR ACCESSORY POSITION! *TR

NHTSA ID

10712497

Incident

Mar 12, 2014

Mileage

100,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER SEAT MOVED FORWARD INDEPENDENTLY. THE DEALER REPLACED THE TWO POWER SEAT FUSES. THE SAME DAY, AFTER THE REPAIR WAS PERFORMED, A BURNING ODOR AND SMOKE EMITTED INSIDE OF THE VEHICLE DUE TO AN ELECTRICAL SHORT CIRCUIT WITHIN THE POWER SEAT. THE DEALER THEN REMOVED THE BREAKER. THERE WERE NO FLAMES PRESENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10712360

Incident

Apr 15, 2015

Mileage

130,000 mi