2004 Cadillac Deville Visibility Problems

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SUN ROOF GLASS SEPARATED FROM THE METAL FRAME AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO ROTH CADILLAC (5711 PEACH ST, ERIE, PA 16509) AND THE SUN ROOF WAS REPLACED TWICE WITH PLEXIGLASS. THE CONTACT WAS INFORMED THAT THE REPLACEMENT SUN ROOF GLASS COULD NOT BE FOUND. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

11415926

Incident

Jun 1, 2020

Mileage

70,000 mi

2004 CADILLAC DEVILLE. CONSUMER WRITES IN REGARDS TO VARIOUS DEFECTS ON VEHICLE. *LD THE CONSUMER STATED THE MIRROR ADJUSTERS DID NOT WORK PROPERLY, THE FRONT CONSOLE FELL OUT AND WAS HANGNING BY WIRES, THE REAR WINDOW ON THE PASSENGER AND THE DRIVER'S SIDE FELL, AND THE REAR DOOR PANEL ON THE DRIVER'S SIDE WAS LOOSE. THE REAR INTERIOR DOOR HANDLE WAS INOPERABLE. *JS

NHTSA ID

11287314

Incident

Aug 8, 2018

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE THE VEHICLE WAS STATIONARY, BOTH THE REAR PASSENGER AND DRIVER SIDE WINDOWS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDOWS FAILED TO CLOSE WHEN PROMPTED DUE TO A FRACTURED MOTOR. THE VEHICLE WAS TAKEN TO BE REPAIRED AT GOODYEAR WHERE THE REAR PASSENGER AND DRIVER SIDE REGULATORS AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,600. UPDATED 06/07/17*LJ *CN

NHTSA ID

10978517

Incident

Apr 13, 2017

Mileage

72,600 mi

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THREE WINDOWS DROPPED INTO THE DOOR AND FAILED TO ROLLED BACK UP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CABLE AND MOTORS NEEDED TO BE REPLACED IN ALL THREE WINDOWS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,885.

NHTSA ID

10678601

Incident

Dec 6, 2012

Mileage

26,885 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO ROLL UP OR DOWN PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO AN UNKNOWN MANUFACTURER RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

NHTSA ID

10626421

Incident

Dec 30, 2009

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT BOTH REAR WINDOWS HAVE MALFUNCTIONED. THE CONTACT MENTIONED THAT THE WINDOWS DROPPED DOWN INTO THE DOOR AND COULD NOT BE RAISED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

NHTSA ID

10614992

Incident

Jul 20, 2014

Mileage

170,000 mi

RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY HAS 48,500 MILES ON IT, AND IS ALWAYS PARKED INSIDE A GARAGE. THERE ARE WAY TOO MANY REPORTS OF THIS HAPPENING FOR THE FEDS OR GM NOT TO DO SOMETHING ABOUT THIS FAILURE! *TR

NHTSA ID

10565837

Incident

Jan 31, 2011

Mileage

45,041 mi

ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR

NHTSA ID

10557650

Incident

Dec 1, 2010

MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR LIKE CADILLAC HAVE SO MANY WINDOW PROBLEMS SO NOW THAT I GOT THESE 2 FIXED MY MECHANIC SAYS MAYBE EXERCISE YOUR WINDOWS EVERY TIME YOU GET IN CAR SO I DID THEN IT WAS THE DRIVER SIDE BACK THAT GOT STUCK AND THEN THE OTHER WENT IN A COUPLE OF WEEKS ALL I DID WAS MAKING MY WINDOW S GO UP AND DOWN I LIVE IN THE DESERT ON A DIRT ROAD SO MY WINDOWS NEVER GO DOWN AT 250 DOLLARS PER WINDOW THAT REALLY NEEDS TO BE LOOKED INTO. SO NOW I WILL NEVER ROLL MY WINDOWS DOWN AGAIN I HAVE TAPE OVER THE BUTTONS SO THAT NO ONE WILL USE THEM. *TR

NHTSA ID

10533398

Incident

Aug 7, 2012

Mileage

42,076 mi

ALL THE WINDOWS HAVE FALLEN DOWN ONE TIME OR ANOTHER IN THE PAST 6 MONTHS! ON JUNE28TH 2011 I REPLACED THE FRONT PASSENGER REGULATOR. JUST TO HAVE IT FAIL AGAIN UNDER FOUR MONTHS. I ONLY USED THE WINDOW THREE TIMES! I HAVE READ ALL THE COMPLAINTS FROM OTHER OWNERS OF THIS YEAR OF CADILLAC POWER WINDOW PROBLEMS AND THEIR SHOULD BE A RECALL! THIS IS THE WORST CAR I HAVE EVER OWNED. IT IS A HUNK OF JUNK!!! THIS LATEST REGULATOR PROBLEM HAPPENED TWO HOURS AGO! OCTOBER 23RD 2011. *TR

NHTSA ID

10432525

Incident

May 25, 2011

Mileage

39,000 mi

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER SIDE WINDOWS EXPERIENCED A FAILURE IN WHICH THE GLASS FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE WINDOW REGULATORS WOULD NEED REPLACING. THERE WERE NO RECALLS AND THE REPAIRS OF OVER $1,000 WOULD BE AT THE OWNER'S EXPENSE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED ALL THREE WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT IF HE HAD TAKEN THE VEHICLE TO BE REPAIRED AT THE DEALER THEY MORE THAN LIKELY WOULD HAVE ASSISTED WITH THE COST OF REPAIRS. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/18/11*LJ

NHTSA ID

10426458

Incident

Dec 1, 2010

Mileage

40,000 mi

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE E NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

NHTSA ID

10425455

Incident

Sep 7, 2011

Mileage

55,000 mi

I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR

NHTSA ID

10407168

Incident

May 11, 2011

Mileage

55,000 mi

REAR PASSENGER WINDOW MADE A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR AND WOULDN'T RAISE BACK UP. SECURE WINDOWS ARE A VERY IMPORTANT PERSONAL SAFETY ISSUE, AND THIS COULD BE VERY DANGEROUS SITUATION IF ONE IS DRIVING IN INCLEMENT WEATHER. *TR

NHTSA ID

10404565

Incident

Jun 5, 2011

Mileage

59,080 mi

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIRED. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10404558

Incident

Dec 15, 2009

Mileage

100,000 mi

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPAIRED THE SUN ROOF UNDER WARRANTY. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID

10399761

Incident

May 6, 2011

Mileage

66,000 mi

ELECTRIC WINDOW REGULATOR ON 2004 CADILLAC DEVILLE FAILED. THIS IS THE 3RD ONE SINCE OWNING THE CAR. EACH REPAIR IS OVER $500. THE PROBLEM IS A PLASTIC CLIP THAT BRAKES. UNHEARD OF. *TR

NHTSA ID

10360026

Incident

Oct 11, 2010

Mileage

180,000 mi

2004 CADILLAC DEVILLE I HAVE ALSO HAD THREE WINDOW "REGULATOR" (RAISE-LOWER) MECHANISM FAILURES IN THE LAST YEAR. CURRENT MILEAGE IS ABOUT 82,000 MILES AND CAR IS OTHERWISE PROPERLY MAINTAINED. I ALSO HAD THE "KNEE BUMPER" BELOW THE STEERING WHEEL FALL OFF AND IT TOO HAD TO BE REPLACED.

NHTSA ID

10355163

Incident

Aug 20, 2010

Mileage

82,000 mi

TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED IN THE PAST ON THE REAR PASSENGER SIDE WINDOW AS WELL AS THE FRONT DRIVERS SIDE WINDOW. THE FAILURE AND CURRENT MILEAGES WERE 50,000.

NHTSA ID

10353537

Incident

Aug 31, 2010

Mileage

50,000 mi

HAVE HAD A FAILURE OF THREE WINDOW REGULATORS IN THE PAST 3 MONTHS IN MY 2004 CADILLAC DEVILLE. *TR

NHTSA ID

10347863

Incident

May 26, 2010

Mileage

85,000 mi

OVER THE PAST 26 MONTHS, EACH OF THE WINDOWS (4) IN MY 2004 CADILLAC DE VILLE. 4 DR SDN, VIN [XXX] , HAS HAD THE WINDOW REGULATOR BROKEN AND HAD TO BE REPLACED.. THIS HAS HAPPENED AS THE WINDOW WAS OPENED WITH NO PRIOR WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10343611

Incident

Jun 23, 2010

Mileage

50,000 mi

ALL FOUR POWER WINDOW REGULATORS HAVE FAILED....WE REPLACED ONE AT APPROX $400, BUT IT WILL BE ANOTHER $1000 TO REPLACE THE OTHER THREE SO WE HAVEN'T DONE IT YET....ASKED CADILLAC FOR ASSISTANCE...DENIED, BUT KEPT PRESSING AND THEY ARE REVIEWING IT. *TR

NHTSA ID

10277994

Incident

Jul 15, 2009

Mileage

50,000 mi

WITHIN THE PAST 20 MONTHS, I HAVE HAD THREE OF MY WINDOW REGULATORS BREAK ON MY 2004 CADILLAC DHS AND HAVE PAID OVER $1000 TO REPAIR TWO OF THEM. THE THIRD IS NOW GOING TO COST ME $690.00. I CONTACTED GM AND THEY REFUSED TO DO ANYTHING ABOUT IT CLAIMING IT IS NOT THEIR PROBLEM. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP ADVISED THERE IS A PROBLEM WITH 2001-2004 MODELS AND THEIR WINDOW REGULATORS. I ALSO NOTICE ON-LINE THAT THERE ARE MANY COMPLAINTS ABOUT THE WINDOW REGULATORS BREAKING, HOWEVER GM REFUSES TO DO ANYTHING ABOUT IT. IS THERE ANY WAY THAT THIS COULD BE LOOKED INTO BY THE FEDERAL GOVERNMENT AND POSSIBLY CAUSE A RECALL ON THESE ITEMS BECAUSE OBVIOUSLY GM IS REFUSING TO ADMIT THAT THERE IS A PROBLEM. THANK YOU FOR YOUR CONSIDERATION. *TR

NHTSA ID

10275136

Incident

Jun 13, 2009

WE WERE PARKED WAITING TO PICK UP A FRIEND AND HEARD A NOISE THAT SOUNDED LIKE SOMEONE HAD THROWN A STONE AT OUR DRIVER SIDE WINDOW. THE WINDOW DROPPED DOWN APPROXIMATELY TWO INCHES, AND WOULDN'T GO BACK UP. THE CABLE MECHANISM THAT OPERATES THE WINDOW BROKE. NOW WE HAVE HAD A TOTAL OF THREE THAT HAVE BROKEN IN THE SAME MANNER, WITH THE SAME SOUND AND WINDOW DROPPING DOWN. REPAIR MAN SAID THE PROBLEM IS A FAULTY DESIGN AND CARRIES A REPAIR COST OF OVER $395.00 EACH. *TR

NHTSA ID

10269123

Incident

Jan 27, 2009

Mileage

40,000 mi

OVER THE COURSE OF THE LAST 8-MONTHS MY 2004 CADILLAC DTS WINDOWS' MOTOR (FRONT AND REAR, LEFT AND RIGHT) FAILED TO RAISE THE WINDOWS AFTER THEY HAD BEEN LOWERED. ONE WINDOW AT A TIME. THIS IS A PROBLEM ON THIS MODEL YEAR (2004). MANY OTHERS HAVE HAD THE SAME INCIDENT. I AM LUCKY IN THAT I HAD A WARRANTY IN EFFECT. *TR

NHTSA ID

10245214

Incident

Apr 16, 2008

Mileage

70,000 mi