Driver assistanceOther / unspecified
Filed Jun 16, 2016
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 45 MPH, THE VEHICLE VIBRATED, THE WHEELS SEIZED, AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STABILITY SENSOR AT THE END OF THE STEERING COLUMN AND A SENSOR IN THE REAR PASSENGER SIDE WHEEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,152. UPDATED 08/03/16*LJ THE CONSUMER STATED WHILE DRIVING HOME, THE VEHICLE MADE A HARD LEFT, CAUSING HIM TO VIOLENTLY GO INTO AN UNCONTROLLABLE SKID. WHEN HE HIT THE BRAKE, THE VEHICLE VIBRATED. UPDATED 08/10/16.*JB
- NHTSA ID
- 10874643
- Incident
- May 14, 2016
- Mileage
- 146,152 mi
Other / unspecified
Filed Apr 1, 2013
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS OVER 5 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WOULD RESUME NORMAL FUNCTION ONCE THE ENGINE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
- NHTSA ID
- 10505194
- Incident
- Mar 28, 2013
- Mileage
- 150,000 mi
Driver assistanceOther / unspecified
Filed Oct 1, 2011
HAVING PROBLEMS WITH MY CADILLAC SRX 2004 MODEL, IT SEEMS MANY ARE... MY "TRACTION/ STABILITY CONTROL" CAME ON GOING 70 MPH UP A HILL (WHICH I LIVE IN A VALLEY SO IF YOU GO OFF THE ROAD YOU MIGHT DROP 100 FT) WITH A VEHICLE BEHIND ME, MY VEHICLE WOULDN'T ACCELERATE THE VEHICLE BEHIND ME ALMOST REAR ENDED ME AND MY 3 CHILDREN, WHEN I FINALLY GOT IT TO THE SHOULDER AND STOPPED IT BEGAN IDLING VERY ROUGH, I TURNED OFF THE VEHICLE WAITED A FEW MIN AND TURNED IT BACK ON AND ALL WAS FINE, THIS IS VERY UNSAFE!! THIS PROBLEM NEEDS TO BE INVESTIGATED AND RECALLED BEFORE SOMEONE GETS KILLED!! WE CALLED THE GM DEALERSHIP THAT WE RECENTLY HAD REPLACE OUR TRANSFER CASE (FOR YET AGAIN ANOTHER RECURRING PROBLEM IN THIS VEHICLE) AND WERE TOLD TO WAIT UNTIL IT HAPPENS A FEW MORE TIMES BEFORE BRINGING IT IN?!? THIS IS MY ONLY TRANSPORTATION AND IT IS PARKED, I REFUSE TO PUT MY CHILDREN IN AN UNSAFE VEHICLE I'D RATHER WALK! *TR
- NHTSA ID
- 10428137
- Incident
- Feb 13, 2007
Other / unspecified
Filed Aug 4, 2011
THE PROBLEM WITH MY 2004 CADILLAC SRX STARTED AFTER THE DEALER COMPLETED A RECALL SERVICE FOR THE TRANSMISSION SHIFT FROM PARK PROBLEM NOW THE VEHICLE CAN BE SHIFTED FROM PARK WITH KEY IN OR OUT OF THE IGNITION, RUNNING OR NOT AND WHEN VEHICLE IS TURNED OFF THE KEY DOES NOT RELEASE FROM IGNITION, NOW TRACTION CONTROL LIGHT COMES ON DEALER DOES NOT KNOW WHAT IS THE PROBLEM. ALSO STABILITY CONTROL MESSAGE COMES ON . I HAVE READ THAT TWO PEOPLE HAVE DIED IN ACCIDENTS ALREADY FROM STABILITY CONTROL SYSTEMS MALFUNCTIONING IN THE 2004 CADILLAC SRX. *TR
- NHTSA ID
- 10417001
- Incident
- Aug 4, 2011
- Mileage
- 108,000 mi
Other / unspecified
Filed Jul 20, 2011
2004 CADILLAC SRX V8 AWD - TRACTION CONTROL WARNING LIGHT COMES ON AFTER ABOUT 20 MINUTES OF DRIVING, DISPLAY PANEL SAYS TO SERVICE STABILITY SYSTEM. THIS OCCURS IN DRY WEATHER, UNDER NO ADVERSE CONDITIONS. SENSOR HAS ALREADY BEEN REPLACED. *KB
- NHTSA ID
- 10413752
- Incident
- Jul 20, 2011
- Mileage
- 58,500 mi
Driver assistanceOther / unspecified
Filed Dec 31, 2010
MY TRACTION CONTROL/STABILITY SYSTEM WILL ENGAGE WHILE I AM DRIVING DOWN THE ROAD UNLESS I MANUALLY DISABLE IT. THIS COULD VERY EASILY CAUSE AN ACCIDENT BECAUSE THE CAR WILL BE JERKED AND PULLED EITHER TO THE LEFT OR RIGHT. IT BEGAN IN JANUARY OF 2009 AND CONTINUES TO DO THIS EVEN AFTER TRYING MANY THINGS TO FIX THE PROBLEM. *TR
- NHTSA ID
- 10373645
- Incident
- Jan 5, 2009
- Mileage
- 65,000 mi
Fuel systemOther / unspecified
Filed Nov 15, 2010
MY 2004 CADILLAC SRX HAS 98000 MILES ON IT. THE SERVICE STABILITY SYSTEM LIGHT COMES ON AFTER DRIVING FOR 20 MINUTES, EACH TIME I START THE CAR. I CLEAR THE SYSTEM AND JUST DRIVE. THE CAR SHAKES WHILE DRIVING A BIT AND DOES PULL TO THE RIGHT. I AM NOT EXPERIENCING SOME OF THE PROBLEMS MANY OTHERS ARE FACING WITH THIS SAME WARNING, BUT FEEL I TOO WILL SOON, IT IS GETTING WORSE. I ALSO WAS FORCED TO PUT IN 89 OCTANE GAS AT A STATION THAT DIDNT HAVE SUPER, I HAD A LOW FUEL LIGHT. AFTER 20 MINUTES OF DRIVING STABILITY LIGHT CAME ON ALONG WITH CHECK ENGINE. I CANCELLED MY TRIP AND DROVE TO MY MECHANIC. HE STATED THERE WAS A MISFIRE WHICH MAY BE FROM LOWER GRADE GAS BUT AFTER A FILL UP OF SUPER AND A FULL DAY OF DRIVING CHECK ENGINE LIGHT IS FLASHING. BRINGING IT BACK TO GET SERVICED I WAS TOLD THERE WAS NO MISFIRE, CLOGGED INJECTORS NORFAULTY PLUGS. THE PROBLEM WAS WITH THE ECU. THESE CARS SENSE A PROBLEM AND "SHUT OFF" THE PROBLEMATIC FULE INJECTOR. WELL MINE IS NOT PROBLEMATIC BUT THE COMPUTER SAYS IT IS!!! NOW WHAT BUY A NEW ECU!!! 149.00 FOR THE DIAGNOSTIC AND OVER 500.00 FOR THE ECU NOT INCLUDING LABOR, I'M LOOKING AT A GRAND TO FIX THE PROBLEM, IF THIS IS THE PROBLEM!!! I REALLY LOVE THE STYLE AND LOOK OF THIS CAR, BUT ALL THE EXTRA CRAP IS OVERKILL. THERE NEEDS TO BE A RECALL FOR THE STABILITY SYSTEM QUICK, WE ARE GOING TO HAVE A TOYOTA SITUATION ON OUR HANDS *TR
- NHTSA ID
- 10365691
- Incident
- Nov 3, 2010
- Mileage
- 97,800 mi
Other / unspecified
Filed Oct 26, 2010
WHEN MAKING A TURN, GOING OVER A SPEED BUMP OR TAKING A SHARP TURN THE TRACTION ENGAGEMENT SYSTEM WARNING LIGHT COMES ON. AT TIMES THE VEHICLE WILL STOP ACCELERATING. *TR
- NHTSA ID
- 10362555
- Incident
- Oct 18, 2010
- Mileage
- 55,000 mi
Other / unspecified
Filed Aug 3, 2010
STABILITY CONTROL SYSTEMS KICKS IN WHILE DRIVING STRAIGHT. TOOK VEHICLE TO DEALER ABOUT A YEAR AND HALF AGO AND THEY REPLACED A SENSOR. PROBLEM HAS STARTED AGAIN. HAVE TAKEN IT TO DEALER AND THEY SAY THEY HAVE NOT BEEN ABLE TO RECREATE PROBLEM. *TR
- NHTSA ID
- 10347048
- Incident
- Jun 10, 2010
- Mileage
- 47,000 mi
Driver assistanceElectricalOther / unspecified
Filed Jul 16, 2010
ELECTRICAL STABILITY SYSTEM ENGAGED & ELECTRICAL ISSUES. *TR
- NHTSA ID
- 10343585
- Incident
- Jul 16, 2010
- Mileage
- 56,000 mi
Other / unspecified
Filed Jul 9, 2010
DRIVING TO NORMAN OKLAHOMA FROM FLOWER MOUND TX. IN 2004 CADILLAC SRX. STABILITY SYSTEM LIGHT COMES ON MULTIPLE TIMES. ABOUT AN HOUR INTO TRIP SERVICE STABILITY SYSTEM MESSAGE COMES ON. GOT OUT BOOK SAID TO GET TO DEALER IMMEDIATELY. CALL DEALER AND HE SAID NOT TO WORRY BUT AFTER READING OTHER CUSTOMER COMPLAINTS. I AM AFRAID TO DRIVE AND A COUPLE OF TIMES, IT FELT LIKE WHEELS WERE LOCKING UP AND THAT I COULD HAVE HAD A SERIOUS ACCIDENT. LOOKS LIKE NHTSA SHOULD LOOK IN TO THIS PROBLEM AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE LIGHT HAS BEEN GOING ON PERIODICALLY FOR THE PAST MONTH BUT JUST IN TOWN DRIVING. I WAS VERY CONCERNED YESTERDAY AS AT TIMES IT FELT THAT I DIDN'T HAVE CONTROL OF WHAT THE VEHICLE WAS DOING. I WILL BE REPORTING TO GM ON MONDAY AND TAKING MY CAR TO DEALER BUT IT SOUNDS AS THOUGH THE DEALERSHIP ARE UNSURE OF PROBLEM AND THEY SHOULD NOT BE TELLING CUSTOMERS NOT TO WORRY. *TR
- NHTSA ID
- 10342333
- Incident
- Jul 8, 2010
- Mileage
- 33,500 mi
Other / unspecified
Filed May 16, 2010
I OWN A 2004 CADILLAC SRX AWD V8, I HAVE HAD MANY STABILITY CONTROL ISSUES, IT HAS BEEN INTO THE DEALER 5 TIMES. THEY HAVE REPLACED THREE WHEEL BEARINGS AND STILL THE PROBLEM CONTINUES. THE CAR WILL PULL LEFT SOMETIMES, THE ABS WILL ENGAGE SOMETIMES. THE SYSTEM DOESN'T STORE PROBLEM. *TR
- NHTSA ID
- 10330634
- Incident
- Apr 10, 2010
- Mileage
- 48,250 mi
Other / unspecifiedSteering
Filed Apr 22, 2010
I HAVE A 2004 CADILLAC SRX V8 WITH A STABILITY SYSTEM ERROR RECURRING. THIS HAPPENS AT LEAST ONE TIME EVERY TIME I DRIVE THE CAR. WHEN THE STABILITY SYSTEM ERROR COMES ON THE CAR SKIDS A BIT, SOMETIMES PULLING LEFT OR RIGHT, OR IF IT COMES ON WHEN I AM BREAKING, ITS GRINDS WITH THE BRAKING AND SEEMS TO SKIP A BIT. THE CADILLAC DEALER SAYS THEY HAVEN'T SEEN THIS PROBLEMS BUT I HAVE READ A LEAST 100 REVIEWS ON DIFFERENT WEBSITES FROM CUSTOMERS EXPERIENCING THE SAME PROBLEMS. SOME OF THEM HAVE EVEN BEEN JERKED OFF OF THE ROAD WHEN THE WARNING COMES ON. *TR
- NHTSA ID
- 10327096
- Incident
- Apr 1, 2010
- Mileage
- 68,468 mi
Other / unspecified
Filed Dec 19, 2009
FLOOR MAT ON DRIVER SIDE ROLLS UP AND STICKS UNDER ACCELERATOR. *TR
- NHTSA ID
- 10296417
- Incident
- Nov 1, 2007
- Mileage
- 19,000 mi
Other / unspecified
Filed Oct 22, 2008
TL*THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TPMS WARNING INDICATOR WOULD ILLUMINATE ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY PLACED AIR IN THE TIRE. SOON AFTERWARDS, THE TIRE CONTINUED TO LOSE AIR PRESSURE. HE RETURNED TO THE DEALER AND THEY DISCOVERED A ONE INCH FRACTURE IN THE RIM, WHICH CAUSED THE TIRE TO FAIL. THE TECHNICIAN ALSO CONCLUDED THAT THERE WAS NO EXTERNAL FORCE, SUCH AS A CRASH ONTO A CURB, THAT CAUSED THE WHEEL TO BEGIN CRACKING ON THE INSIDE. THE RIMS ARE THE ORIGINAL EQUIPMENT. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 81,037. UPDATED 11/17/08 *CN UPDATED 11/24/08.*JB
- NHTSA ID
- 10246357
- Incident
- Oct 22, 2008
- Mileage
- 81,037 mi
Driver assistanceOther / unspecifiedSteering+1 more
Filed Feb 3, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH AND ATTEMPTING TO MAKE A RIGHT HAND TURN INTO A PARKING LOT, THE STEERING COLUMN COMPLETELY LOCKED. AFTER ATTEMPTING TO MANUALLY TURN THE STEERING WHEEL FOR TWENTY MINUTES THE VEHICLE RESUMED NORMAL OPERATIONS ON ITS OWN. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM CONTINUED TO OCCUR INTERMITTENTLY WHILE TURNING TO THE LEFT OR RIGHT. THE VEHICLE WAS RETURNED TO THE DEALER WHO DETERMINED THE POWER STEERING HOSES WERE REVERSED WHEN THE VEHICLE WAS ORIGINALLY MANUFACTURED. THE HOSES WERE SWITCHED, BUT THIS DID NOT REMEDY THE PROBLEM. THE STEERING COLUMN CONTINUED TO LOCK INTERMITTENTLY. IN ADDITION TO THE ONGOING STEERING COLUMN PROBLEM THE VEHICLE HAD SEVERAL OTHER PROBLEMS AS WELL. THE VEHICLE'S ENGINE SUDDENLY STALLED WITHOUT ANY PRIOR WARNING WHILE TRAVELING 70 MPH. THE VEHICLE WAS MANEUVERED SAFELY TO THE SIDE OF THE ROAD AND WAS EASILY RESTARTED AFTER A 30 MINUTE PERIOD. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE IT WAS DETERMINED THE THROTTLE CONTROL HAD CAUSED THE GAS SUPPLY TO SHUT OFF TO THE ENGINE. THE THROTTLE WAS REPLACED AND THIS REMEDIED THE PROBLEM. LATER, THE TRANSMISSION MADE A NOISE AND THE REAR END FELT LOOSE WHILE TRAVELING 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THERE WERE LOOSE NUTS ON THE WHEEL. ALL LUG NUTS WERE TIGHTENED ON ALL FOUR WHEELS. THE TIGHTENING OF THE NUTS APPEARED TO REMEDY BOTH THE TRANSMISSION NOISE AND THE LOOSE FEELING IN THE REAR OF THE VEHICLE. THE CONTACT TRADED THE VEHICLE DUE TO THE DEALERS INABILITY TO REMEDY THE ONGOING STEERING PROBLEM. UPDATED 3/9/2006 - *NM
- NHTSA ID
- 10149361
- Incident
- Jan 20, 2006
- Mileage
- 41,000 mi
Other / unspecifiedSteeringSuspension+1 more
Filed Dec 19, 2003
WHILE TEST DRIVING A NEW CADILAC SRX EQUIPPED WITH AUTOMATIC ALL WHEEL DRIVE, V-8 ENGINE AND 20" TIRES (OVERSIDED THE REG 18" STANDARD TIRES AND WHEELS) VEHICLE STEERING FROZE MAKING LEFT HAND TURN GOING APPROX 10-12 MPH....RIGHT FRONT TIRE AND WHEEL . FAILED...CAUSING SKID INTO CURB....PRELIMINARY INSPECTION SHOWED FAILURE OF ALL WHEEL DRIVE OR RIGHT WHEEL LUGS/TIRE FAILURE CAUSING LOSS OF TIRE/WHEEL.*AK
- NHTSA ID
- 10050752
- Incident
- Dec 14, 2003
- Mileage
- 900 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.