RoadVitals

2010 Cadillac Srx Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Mar 16, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 474 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
9

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2010 Cadillac Srx submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

Airbags
Filed Mar 16, 2024

Passenger seat airbag light stays on all the time. Part to replace is no longer avaliable according to local Cadillac dealer.

NHTSA ID
11577755
Incident
Aug 1, 2023
AirbagsElectrical
Filed Sep 25, 2023
Crash reported2 injuries reported

Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.

NHTSA ID
11546295
Incident
Aug 24, 2023
AirbagsEnginePowertrain (other)
Filed Sep 16, 2019

I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH OR CAUSE OTHER CARS TO REAR-END IT. ALSO, IT SAYS AIRBAG NEEDS SERVICING.

NHTSA ID
11255864
Incident
Sep 15, 2019
Mileage
136,300 mi
Airbags
Filed Dec 8, 2017
Crash reported3 injuries reported

I WAS IN A CAR ACCIDENT ALONG WITH TWO OTHER PASSENGERS AND NONE OF THE AIR BAGS DEPLOYED

NHTSA ID
11053454
Incident
Dec 2, 2017
AirbagsExterior lighting
Filed Oct 17, 2017

LOW BEAM HEAD LIGHTS ARE EXTREMELY DIM CAN'T SEE NOTHING PAST THE HOOD OF CAR, HAVE TRIED REPLACING HEAD LAMPS TWICE WITH NO IMPROVEMENT, NIGHT DRIVING CAN ONLY BE DONE WITH HI BEAM CAUSING ME TO BLIND OTHER DRIVERS. I KEEP GETTING SERVICE AIR BAG WARNING WHENEVER A PASSENGER IS IN THE PASSENGER SIDE OF THE CAR TOOK IT TO A DEALERSHIP BUT THEY WAS UNABLE TO FIND THE PROBLEM .

NHTSA ID
11034094
Incident
Dec 10, 2016
Mileage
56,000 mi
Airbags
Filed Nov 29, 2016

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING OUT OF A PARKING LOT AND MAKING A RIGHT TURN, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

NHTSA ID
10928623
Incident
Oct 10, 2016
Mileage
81,000 mi
AirbagsBody & structureEngine
Filed Nov 21, 2016
Crash reportedFire reported

I WAS IN A MINOR COLLISION. RAN INTO THE BACK OF SOMEONE. MY AIRBAGS DIDN'T DEPLOY AND MY ENGINE IMMEDIATELY CAUGHT ON FIRE AND IN A FEW MINUTES MY WHOLE CARE WAS ON FIRE AND DESTROYED. THERE WAS NO KNOWN REASON HOW OR WHY THE FIRE STARTED.

NHTSA ID
10927215
Incident
Nov 16, 2016
Mileage
40,000 mi
Airbags
Filed Nov 10, 2016

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE THE VEHICLE WAS STOPPED, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REGISTERED THAT THE VEHICLE WOULD FLIP OVER AND CAUSE THE AIR BAGS TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID
10925394
Incident
Oct 10, 2016
Mileage
80,000 mi
Airbags
Filed Mar 8, 2016
Crash reported1 injury reported

FRONT END COLLISION INTO SIDE OF 2007 CHEVY SUBURBAN AT 40-45 MPH. DRY ROAD CONDITIONS. AIR BAGS DID NOT DEPLOY.

NHTSA ID
10840436
Incident
Mar 2, 2016
Mileage
99,500 mi
AirbagsSeat belts
Filed Jul 6, 2015
Crash reported1 injury reported

HIT HEAD ON BY TRUCK GOING APPROX. 45 MPH THAT SWERVED INTO MY CENTER TURN LANE. FRONT END DEMOLISHED - CAR WAS TOTALED - BUT AIR BAGS DID NOT DEPLOY. SEAT BELT DID NOT LOCK ON IMPACT. SIDE OF MY HEAD HIT DRIVER'S WINDOW OR FRAME - WAS CATAPULTED FORWARD AND CAUGHT IN SEAT BELT WHEN IT PULLED OUT ALL THE WAY, RESULTING IN HORRIFIC AND PAINFUL CHEST, ABDOMEN AND LEFT LEG INJURIES (SOFT TISSUE).

NHTSA ID
10732291
Incident
Jun 22, 2015
Mileage
60,013 mi
AirbagsInterior & seatsSuspension
Filed Nov 17, 2014

I JUST BROUGHT THIS SUV SEPT. 2014. LAST WEEK I WAS GOING AROUND A CURVE. THE REAR END SWERVED AND THE TIRES ROLLED OVER THE CURVE. THE AIR BAGS DEPLOYED AND THE CAR STOPPED, THE CAR WAS TOWED TO A CADILLAC DEALER.( WEEKS BEFORE I FOUND OUT ABOUT THE RECALL ON THE AIR BAGS, SEAT, SUSPENSION AND SEAT BELT.) SO, WHEN I TOLD THE ADJUSTOR ABOUT THE RECALL HE JUST BRUSHED IT OFF AND SAID," IT'S NOT THE RECALL.". I DON'T THINK THE ADJUSTOR WORKED FOR AN OUTSIDE COMPANY. I NEED TO GET MY CAR INDEPENDENTLY CHECKED SO I CAN FIND OUT IF IT WAS THE RECALL ITEMS. HOW COULD MY AIR BAGS DEPLOY FROM GOING OVER THE CURVE? THE CAR HAS NO DAMAGE... NONE! I THINK THE DEALER DOES NOT WANT TO FIX THE RECALLED ITEMS OR THEY FIXED THEM WRONG. BECAUSE MY DRIVER SEAT WAS MAKING SOME CRAZY SOUNDS THE WEEKS BEFORE THE AIRS BAGS CAME OUT. PLUS, I TOLD THE DEALER AND HE SAID ALL THE WORK WAS DONE TO THE CAR. I THINK THEIR LYING.... IS THERE A GOVERNMENT PLACE I CAN HAVE THE CAR CHECKED OR CAN YOU SEND SOMEONE? CAN YOU PLEASE HELP ME? THANK YOU FOR YOUR TIME. *TR

NHTSA ID
10658516
Incident
Nov 10, 2014
Mileage
52,000 mi
Airbags
Filed Mar 19, 2014

THE PASSENGER SIDE AIRBAG LIGHT WILL TURN TO OFF WITH A PASSENGER IN THE SEAT. IT APPEARS TO OCCUR WHEN THE PASSENGER CHANGES POSITION/SHIFTS THEIR WEIGHT IN THE SEAT. THE SERVICE AIRBAG LIGHT WILL TRIGGER UNTIL THE SENSOR FINALLY RESPONDS AND TURNS THE AIRBAG BACK ON. I HAVE READ WHERE THIS IS A RECALL IN OTHER MAKE & MODELS BUT DIFFERENT YEAR. *TR

NHTSA ID
10573338
Incident
Feb 3, 2014
Mileage
120,000 mi
Airbags
Filed Jun 10, 2011
1 injury reported

MY NAME IS[XXX] AND I REPRESENT[XXX] AND HER FAMILY. SHE LEASED A CADILLAC SRX ON JULY 6, 2010. ON DECEMBER 4, 2010 THE SIDE AIR BAG DEPLOYED INJURING THE DRIVER WITHOUT AN ACCIDENT. THE INSURANCE DETERMINED IT WAS A MANUFACTURER DEFECT. TO DATE, THE MANUFACTURER IS REFUSING TO REPAIR. A RECALL FOR THE 2011 SRX WAS RELEASED TODAY. IT IS OBVIOUS THEIR IS DEFECTIVE ENGINEERING IN THE AIR BAG SYSTEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10405869
Incident
Dec 4, 2010
Mileage
6,923 mi
Airbags
Filed Dec 8, 2010
1 injury reported

TL*THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING LESS THAN 10 MPH THE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE DRIVER WAS HIT ON THE SHOULDER AND THE BACK OF THE NECK BY THE AIR BAG. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HIM THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS DAMAGED AND THE REPAIR COST WAS $2,800. A CLAIM WAS FILED WITH THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 6,000.

NHTSA ID
10369680
Incident
Dec 4, 2010
Mileage
6,000 mi
Airbags
Filed Nov 16, 2010

TL*THE CONTACT OWNS A 2010 CADILLAC SRS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED FOR FORTY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO LOCATE THE FAILURE. THE FAILURE MILEAGE WAS 12,500.

NHTSA ID
10366426
Incident
Nov 6, 2010
Mileage
12,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .