2010 Cadillac Srx Electrical Problems

The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.

NHTSA ID

11727454

Incident

Mar 26, 2026

I am not a mechanic so I don’t know what All I know is what I like I experienced and when I was driving down the road, my Cadillac shut off like it had no power to it no power steering no lights no dash lights no warning lights or nothing pulled over my car will not start back up I had to have it towed when I got home and looked inside the casing around. The battery had melted with a bunch of wires and tubing that was on top of the battery completely melted everything inside.

NHTSA ID

11605025

Incident

Jul 1, 2024

The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I realized because my neighbors had been closing it whenever they saw it open. They thought the vehicle was possessed, as well. After the hatchback, they replaced the module. Shortly after that, I found a puddle on the driver's side floor. I didn't notice it right away because of the winter weather. I removed the floor mats to clean them & saw the puddle. Whatever they did must have rerouted the water & while sitting in the vehicle during a storm, I found one, which I filmed. The warning lights started again, but I don't want to spend thousands more on this vehicle. According to Carvana, it's only worth ~$2000. I've read that the sunroof leak is prevalent in the 2010 SRX & other models. Is there anything you can do?

NHTSA ID

11576024

Incident

Apr 15, 2018

Was involved in a accident., side panel airbags deployed., shrapnel from airbags cuts and bruises on airs and shoulders. Also, driving car during summer with high temperatures cause electrical problems with dashboard system.

NHTSA ID

11546295

Incident

Aug 24, 2023

The cue screen will not work to raise up the screen to view there is no backup camera to view because of screen not popping up and or no sensors warnings working causing animals and, people or objects not to be seen when backing up. Also back lift gate will no close to latch down and lock, causing liftgate to open while operating the vehicle on open road

NHTSA ID

11539944

Incident

May 30, 2023

The contact owns a 2010 Cadillac SRX. The contact stated that the vehicle was recently taken to the dealer to be repaired under NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was repaired however, the failure occurred. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled with several unknown warning lights illuminated. The contact stated that after opening the driver’s side door an unknown module was reset, and the contact was able to drive for several miles before the vehicle stalled. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 105,000.

NHTSA ID

11448365

Incident

May 1, 2019

Mileage

105,000 mi

2010 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO DEFECTIVE FUEL GUAGE. THE CONSUMER STATED WHILE HAVING THE FUEL GUAGE REPAIRED, THE CV SHAFT WAS REMOVED AND THE BEARINGS FELL OUT. THE CONSUMER BELIEVED THE BEARINGS FALLING OUT WAS DUE TO NEGLIGENCE. THE CONSUMER WAS ALSO CHARGED FOR A FRONT WHEEL BEARING THAT WAS NOT AN AUTHORIZED REPAIR. THE VEHICLE WAS TOWED AND REPAIRED BY A DIFFERENT REPAIR SHOP. THE CONSUMER REQUESTED THAT THE MANUFACTURER BUY BACK THE VEHICLE AND REFUND ALL SUBSEQUENT CHARGES.

NHTSA ID

11434821

Incident

Sep 29, 2021

The contact owns a 2010 Cadillac SRX. The contact stated while driving at various speeds, there was an abnormal grinding noise detected. The stabilitrak and ABS warning lights were illuminated. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the part was not available and referred the contact to the manufacturer. The contact called another local dealer Bill Gatton Chevrolet (1000 W. State St, Bristol, TN 37620, (423) 482-0409) and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was 147,522. VIN tool confirms parts not available.

NHTSA ID

11432361

Incident

Aug 23, 2021

Mileage

147,522 mi

Car shook bad and made it hard to make turns, I broke down on the side of the road and had to buy a new drive shaft

NHTSA ID

11429841

Incident

Mar 15, 2020

My car shut down while driving. Unable to brake or steer. Very scary incident.

NHTSA ID

11421059

Incident

Jun 5, 2021

HEADLIGHTS HAVE CONDENSATION IN THEM & VISABILITY IS ALMOST NON -EXISTANT...I CANNOT DRIVE THE VEHICLE AFTER DARK IN FEAR FOR MYSELF OR OTHER DRIVERS...

NHTSA ID

11415145

Incident

Aug 21, 2010

EVERY TIME IT RAINS MOISTURE GET IN THE HEADLIGHTS AND THEY GO OUT UNTIL IT DRYS

NHTSA ID

11378009

Incident

Nov 21, 2020

Mileage

146,000 mi

FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.

NHTSA ID

11319043

Incident

Mar 1, 2017

THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORDER TO SEE ANYTHING. I WAS A PRICE OF 1600 FOR BOTH LIGHTS TO BE FIXED AND I AM A PASTOR AND DO NOT HAVE THAT KIND OF MONEY FOR LIGHTS. PLEASE HELP ME. I ALSO WITHIN THE LAST COUPLE OF YEARS AM NOW HAVING ISSUES IN AND OUT WITH RADIO AND THE SCREEN NOT MOVING UP OR DOWN AT SPORADIC INTERVALS. SOMETIMES IT WORKS AND OTHERS IT DOES NOT.

NHTSA ID

11312206

Incident

Aug 18, 2017

Mileage

130,000 mi

WATER LEAKS INTO THE HEADLIGHTS POOR LIGHTING . ALMOST HAVE A ACCIDENT

NHTSA ID

11306406

Incident

Jan 10, 2019

MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR WINDOWS DON'T OPEN. THE ELECTRICAL SYSTEM SHUTS OF WHILE THE CAR IS DRIVING AND I CAN'T SEE MY STEERING PANEL AT ALL.

NHTSA ID

11300583

Incident

Jan 14, 2020

Mileage

161,000 mi

SINCE THE SUNROOF DRAIN TUBE DISLODGED CAUSING WATER TO LEAK INSIDE CAUSING AN ELECTRICAL SHORT. THE COMPUTER DOESN'T SENSE THE DRIVER DOOR. YOU CAN DRIVE WITH THE DOOR OPEN AND NO AJAR WARNING. THE WINDOW DOESN'T GO UP OR DOWN. THE RADIO AND INTERIOR LIGHTS DO NOT GO OFF ONCE YOU EXIT THE VEHICLE. IT SHUTS OFF AUTOMATICALLY AFTER 10MINS AS OPPOSE TO SHUT OFF WHEN YOU OPEN THE DRIVER DOOR. THERE'S A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM

NHTSA ID

11269050

Incident

Oct 2, 2019

Mileage

88,000 mi

THE HEADLIGHTS GET MOISTURE IN THEM CAUSING HEADLIGHTS TO BARELY WORK. I CAN'T SEE ANYTHING AT NIGHT. IT IS SO DANGEROUS! CALIFORNIA AND FLORIDA HAVE HAD SUCCESSFUL LAWSUITS OVER THE ISSUE AND CADILLAC'S OWNERS ARE GETTING REIMBURSED. WHY CAN'T WE GET REIMBURSED IN MINNESOTA?

NHTSA ID

11186956

Incident

Jan 1, 2016

Mileage

70,000 mi

MY TAIL GATE LIFT OPENS ON IT'S OWN EVEN WHEN THE SWITCH INSIDE THE CAR IN IN THE OFF POSITION WHEN THE CAR IS PARKED

NHTSA ID

11172055

Incident

Jan 10, 2019

Mileage

111,000 mi

FAULTY HEADLAMP THAT I KEEP HAVING TO REPLACE SOMETHING ON IT BECAUSE IT KEEPS GOING OUT AND AC WILL NOT GET COLD ON LEVEL 1,2, OR 3. IT'S GIVING FAULTY CODES.

NHTSA ID

11153542

Incident

Mar 1, 2018

THE RADIO HAS POWER BUT NO SOUND .TH DOOR AJAR CHIMES DONT WORK AND TURN SINGNALS DONT CLICK THIS IS A INTERNMENT PROBLEM THAT COULD LAST UP TO A FEW DAYS DOESNT MATTER WHERE IM DRIVEN THAN EVERY THING STARTS WORKIN TILL THE NEXT TIME IT HAPPENS

NHTSA ID

11081797

Incident

Mar 16, 2018

Mileage

11,200 mi

THE SUN ROOF DRAIN TUBES CAME AWAY FROM THE FIREWALL ON ALL 4 SIDES. WATER LEAKED ALL OVER THE GAS PEDAL AND THE BREAK. I HAVE SLID OFF THE STREET TRYING TO BREAK CAUSING DAMAGE TO A YARD. THE ELECTRICAL ON THE RADIO SYSTEM AND LIGHTS SHORT OUT BECAUSE OF WATER GETTING INTO THE DASH. THE BACK HATCH HAS WATER LEAKING DIRECTLY INTO THE CIRCUIT BOARD THAT CONTROLS IT AND NOT WILL NOT ALLOW THE HATCH TO OPEN.

NHTSA ID

11075499

Incident

Feb 26, 2018

Mileage

90,000 mi

TAILGATE WILL NOT STAY UP. IF IT WOULD HAVE HIT MY WIFE, IT WOULD BEEN A DISASTER. FORTUNATELY, SHE GOT OUT OF THE WAY IN TIME. THE CAR WAS STATIONARY WHEN MY WIFE TRIED TO OPEN THE TAILGATE. TAILGATE WILL NOT STAY UP.

NHTSA ID

11073370

Incident

Feb 10, 2018

Mileage

57,000 mi

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE FRONT PASSENGER LOW BEAM HEADLIGHTS SHORTED MORE THAN TWICE. THE BULB WAS REPLACED BY THE CONTACT. DURING THE THIRD FAILURE, THE BULB FAILED TO ILLUMINATE. THE CONTACT WAS UNCERTAIN AS TO WHAT WAS CAUSING THE FAILURE. THE DEALER (JAMES HODGE CHEVROLET OF BROKEN BOW, 1207 S PARK DR, BROKEN BOW, OK 74728, (888) 592-3964) INSPECTED THE VEHICLE AND PROVIDED TESTING TO CHECK FOR MOISTURE WITHIN THE HEADLAMP ASSEMBLIES, BUT WAS UNABLE TO DETERMINE A REMEDY TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,003.

NHTSA ID

11055739

Incident

Dec 12, 2017

Mileage

116,003 mi

I DROVE THE VEHICLE, PARKED, AND I NOTICED THE ENGINE FAN DIDNT TURN OFF IN A REASONABLE AMOUNT OF TIME AFTER PARKED (OVER 2 HOURS). I DROVE TO THE DEALER ONLY FOR THEM TO REFUSE TO RUN A SIMPLE DIAGNOSTIC. WAS DRIVING AND VEHICLE BEING ACCELERATING EVEN AFTER I COMPLETELY REMOVED ME FEET; I ALSO LOOKED DOWN WITNESSED THE PEDAL MODULATING ITSELF IN AND OUT, SHORTLY FOLLOWED BY AN ABRUPT BRAKING INCIDENT. I WAS JUST ABLE TO RESTART AND PULL OVER TO EMERGENCY STOP. I HADNT GOTTEN FAR FROM THE DEALER, SO AFTER TWO HOURS OF WAITING FOR A TOW TRUCK, I ATTEMPTED TO DRIVE THE TRUCK BACK TO THE DEALER ONLY TO HAVE THE SAME VIOLENT BRAKING BUT THIS TIME ALSO FOLLOWED BY A SPORADIC LOSS OF POWER STEERING. I WAS ABLE TO CREEP THE VEHICLE BACK TO THE DEALER AND CONTROL ANY LOSSES OF CONTROL, IT FELT LIKE THE VEHICLE WAS HAVING A SEIZURE. PLEASE INVESTIGATE MY STALL, UNINTENDED BRAKING, POWER STEERING LOSS, AND FAN (I IMAGINE THIS COULD BE A FIRE ISSUE AS WELL). THANK YOU

NHTSA ID

11005259

Incident

Jul 13, 2017

Mileage

54,000 mi