RoadVitals

2002 Cadillac Sts

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Dec 14, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 7 NHTSA owner-reported complaints for the 2002 Cadillac Sts, most frequently naming the brakes, driver assistance and electrical categories. 77 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes330.0%
  • Driver assistance110.0%
  • Electrical110.0%
  • Engine110.0%
  • Fuel system110.0%
  • Other / unspecified110.0%
  • Steering110.0%
  • Suspension110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 14, 2016

104,000 MILES - TOTAL BRAKE LINE FAILURE WHEN DRIVING ON STREET AT 35 MPH. MANAGED TO PULL OVER THEN GOT CAR TO GOODYEAR. BRAKE FLUID DRAINED OUT COMPLETELY BECAUSE OF BRAKE LINE TAPPING AGAINST TRANSMISSION CASING OVER TIME. CASING WAS DENTED IN SEVERAL PLACES. WAS 5 MINUTES AWAY FROM GETTING ON FREEWAY AT 70 MPH. COULD HAVE BEEN DEADLY. SEE THIS SAME DESIGN FLAW OF THE LINE PLACEMENT HAS BEEN REPORTED BY OTHERS. GOD IS GOOD AND WAS WATCHING OVER ME FOR SURE. *TR

NHTSA ID
10935327
Incident
Nov 8, 2016
Mileage
104,000 mi
Driver assistance
Filed Sep 17, 2014

WHILE DRIVING EVERY SHUTS DOWN HAVE TO PULL OVER TO SHIFT INTO NEUTRAL OR PARK TO RESTART CAR. *TR

NHTSA ID
10633834
Incident
Sep 3, 2014
Mileage
100,000 mi
Electrical
Filed Feb 26, 2014

I HAVE READ ABOUT THE GM RECALL. I HAD A 2002 CADILLAC. THE CAR DIED TWO DAYS IN A ROW WHILE I WAS DRIVING. COMPLETE ELECTRICAL SHUTDOWN. I CALLED GM. THEY SAID TAKE TO THE DEALER IMMEDIATELY. THE DEALER "REPAIRED THE IGNITION". THEY TOLD ME THEY HAD SEEN THE PROBLEM BEFORE. THEY SAID THERE WAS A FLAW IN THE IGNITION SWITCH. MINE HAPPEN AT LOW SPEED BUT THEY SAID IT COULD HAVE HAPPEN ANYTIME. I NO LONGER HAVE THE CAR. *TR

NHTSA ID
10566171
Incident
Feb 3, 2003
Other / unspecifiedSteeringSuspension
Filed Sep 16, 2012

CAR STARTS TO SHAKES IN FRONTEND OF CAR AT 50 TO 70 MPH. SYSTEM STABILITY NOTIFICATION COMES ON. HAVE HAD IT CHECKED AND MECHANICS CAN NOT FIND ANYTHING WRONG. NEW TIRES AND CALIBRATION DOES NOT HELP. *TR

NHTSA ID
10475538
Incident
Mar 28, 2012
Mileage
140,000 mi
Brakes
Filed Feb 4, 2010

I HAVE A 2002 CAD. STS WITH 81,000 MILES. ABOUT 2WEEKS AGO THE WARNING LIGHT STATING CHECK BRAKE FLUID. I CHECKED IT AND ADDED SOME. IT DID IT AGAIN A WEEK LATER BUT THE BRAKES ALMOST FAILED. I TOOK IT TO A GMC DEALER WHO TOLD ME THE BRAKE LINE BROKE BECAUSE IT WAS RUBBING ON THE TRANSMISSION. HE TOLD ME HE HAD NEVER SEEN THIS HAPPEN BEFORE. I ALSO HAVE A FRIEND WHO WORKED AS SERVICE MANAGER FOR A GMC DEALER AND HE STATED HE HAD NEVER SEEN THAT HAPPEN. HE GAVE ME A PHONE AT GMC TO CALL. THE # 800-458-8006 THEY GAVE ME A SERVICE #. I RECEIVED A CALL BACK FROM 866-790-5700 X21073. AFTER 2 DAYS THE MAN TOLD ME THEY COULD NOT HELP ME CAUSE THE VEHICLE WAS 8 YEARS OLD AND HAD 81,000 MILES. THEY WERE NOT CONCERNED ABOUT THE SAFETY ISSUE. *TR

NHTSA ID
10305857
Incident
Jan 15, 2010
Mileage
81,000 mi
Brakes
Filed Jul 14, 2009

TL*THE CONTACT OWNS A 2002 CADILLAC STS. THE CONTACT FELT THAT THE VEHICLE WAS NOT BRAKING PROPERLY WHILE DRIVING 15 MPH. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND THE MECHANIC FOUND HOLES IN THE BRAKE LINE THAT WERE THREE INCHES APART, WHICH RUBBED AGAINST THE HOUSING FOR THE TRANSMISSION. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT SHE MUST TAKE THE VEHICLE TO A DEALER TO CONFIRM THAT THE FAILURE EXISTED. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THE CONTACT DOES NOT KNOW IF SHE WILL BE RESPONSIBLE FOR THE REPAIRS. SHE BELIEVES THAT IT IS A MANUFACTURER DEFECT THAT SHOULD BE RECALLED. THE CURRENT AND FAILURE MILEAGES WERE 66,700.

NHTSA ID
10276725
Incident
Jul 12, 2009
Mileage
66,700 mi
EngineFuel system
Filed Apr 14, 2009

NORTHSTAR ENGINE BLOCK IS LEAKING OIL. POTENTIAL ENGINE FIRE VIA ENGINE OIL DRIP TO EXHAUST SYSTEM. *TR

NHTSA ID
10265356
Incident
Apr 14, 2009

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Sts by model year
YearComplaintsRecallsInvestigationsIssue Index
2012000
2011700
2010400
2009150050.7
2008501042.8
2007522156.2
20061394158.5
20051013156.8
2004700
2003800
2002Viewing700
2001120026.3
2000121043.1
1999130034.6
1998300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.