RoadVitals

2004 Cadillac V-Series

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 24, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Cadillac V-Series, most frequently naming the powertrain (other) and steering categories. 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)150.0%
  • Steering150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Apr 24, 2008

WHILE DRIVING AT ABOUT 30 MPH THROUGH A LEFT TO RIGHT S-CURVE THE POWER STEERING ASSIST FAILED FOR SEVERAL SECONDS. WHEN PARKING THE CAR A FEW MINUTES LATER THE POWER ASSIST FAILED AGAIN AND WAS ACCOMPANIED BY LOUD CHATTERING SOUND. APPROXIMATELY 8 HOURS LATER I DROVE THE CAR AGAIN. A CONTINUOUS, LOUD WHINING SOUND WAS HEARD UPON STARTING THE VEHICLE. AS THE VEHICLE WARMED UP THE WHINING WAS REDUCED. THE DEALER REPLACED THE POWER STEERING PUMP. THE WHINING NOISE WAS STILL PRESENT IN THE NEW PUMP. A SECOND REPLACEMENT PUMP WAS INSTALLED AND THE TYPE OF FLUID WAS CHANGED IN ACCORDANCE WITH A GM TSB. THE STEERING PUMP CONTINUES TO WHIN WHEN EVEN A SLIGHT TORQUE IS APPLIED TO THE HANDWHEEL WHILE THE VEHICLE IS STATIONARY OR TRAVELING AT VERY SLOW SPEEDS, I.E., WHEN PARKING. THE DEALER NOW CLAIMS THAT THE NOISE IS NORMAL. HOWEVER, AFTER WORKING FOR GM'S SAGINAW STEERING COMPANY AS AN ENGINEER FOR MANY YEARS, I KNOW THAT WHAT I'M HEARING IS NOT NORMAL. *TR

NHTSA ID
10225656
Incident
Apr 24, 2008
Mileage
37,723 mi
Powertrain (other)
Filed Feb 8, 2008

THE REAR DIFFERENTIAL IN MY 2004 CADILLAC CTS-V FAILED(EXPLODED). MY OPINION IS THAT THE REAR DIFFERENTIAL WAS NOT PROPERLY ENGINEERED TO HANDLE THE POWER OF THE CTS-V. IT IS MY UNDERSTANDING THAT IT IS THE SAME REAR DIFFERENTIAL THAT IS IN THE 6 CYLINDER CTS MODEL. THE CTS-V HAS 400 HP AND 395 FT/LBS OF TORQUE. WHEEL HOP AND/OR AXLE TRAMP ARE THE PRIMARY REASON THE DIFF. FAILS BUT IT GOES BACK TO POOR ENGINEERING OR THE LACK THERE OF AS THE BASE MODELS REAR SUSPENSION AND THE CTS-V'S ARE IDENTICAL. WHEEL HOP CAN BE INDUCED AT ALMOST ANY TIME IN THE FIRST 3 GEARS AND IS NOT, UNLIKE WHAT THE GM WILL TELL YOU, ONLY CAUSED BY SIDE STEPPING THE CLUTCH. THIS IS NOT TRUE , AND EVEN IF IT WAS, THE REAR DIFF. SHOULDN'T EXPLODE FROM WHEEL HOP. IT EXPLODES BECAUSE OF HOW IT IS FASTENED TO THE CHASSIS AND THE AMOUNT OF MOVEMENT ALLOWED AT ITS MOUNTING POINTS. AS FAR AS A SAFETY ISSUE, IT IS NOT OUT OF THE REALM TO BREAK A REAR DIFF. WHILE MERGING INTO TRAFFIC ON A DAMP ROADWAY AND BEING POWERLESS(LITERALLY) TO AVOID ONCOMING TRAFFIC. *TR

NHTSA ID
10217434
Incident
Jan 18, 2008
Mileage
8,750 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT-3749D

STRUCTURE:FRAME AND MEMBERS

GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB

4678

POP OR CREAK NOISE FROM REAR OF VEHICLE BEHIND THE SEATS. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac V-Series by model year
YearComplaintsRecallsInvestigationsIssue Index
2008000—
2007100—
2006200—
2005000—
2004Viewing200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.