RoadVitals

2019 Chevrolet 5500HD Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest May 2, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 11, 2020

What this page shows

Our database holds 6 NHTSA owner-reported complaints for the 2019 Chevrolet 5500HD. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–6 of 6

Brakes
Filed May 2, 2024
Fire reported

The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

NHTSA ID
11586523
Incident
May 1, 2024
Mileage
180,000 mi
Fuel system
Filed Apr 10, 2024

Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.

NHTSA ID
11582178
Incident
Apr 2, 2024
Engine
Filed Nov 12, 2020

WATER LINE CRACKING LEAKING ANTIFREEZE OVERHEATING ENGINE

NHTSA ID
11374344
Incident
Oct 1, 2020
Mileage
5,000 mi
Powertrain (other)
Filed Oct 27, 2020

WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.

NHTSA ID
11366690
Incident
Jul 2, 2020
Mileage
11,239 mi
BrakesElectricalFuel system
Filed Aug 14, 2020

MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OPEN THEOTTLE WHILE PULLING A TRAILER DOWN A STEEP GRADE VERY UNSAFE

NHTSA ID
11349153
Incident
Aug 12, 2020
Mileage
1,200 mi
Brakes
Filed Feb 11, 2020

BRAKE BOOSTER PUMP MOTOR RUNS ALL THE TIME EVEN AFTER IGNITION IS TURNED OFF. IF TRUCK WAS TO SHUT OFF THEN WOULD HAVE NO BRAKES TO STOP,

NHTSA ID
11308572
Incident
Sep 1, 2019

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .