RoadVitals

2019 Chevrolet 6500XD

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 22, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Chevrolet 6500XD. 5 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V719000

SUSPENSION:FRONT:STABILIZER BAR; SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:HANGER/BRACKET

Oct 22, 2025
17,084 units potentially affected
The defect: Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.
The risk: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.
The remedy: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Owner notification letters were mailed April 24, 2026 to FVR owners. Owner notification letters were mailed May 11, 2026 to Chevrolet 7500XD owners. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.
Isuzu Motors LimitedManufacturer number V2506View on NHTSA.gov
21V861000

STEERING; STEERING:CRITICAL FASTENERS

Nov 5, 2021
5,700 units potentially affected
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.
The risk: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.
The remedy: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.
Isuzu Technical Center of America, Inc.View on NHTSA.gov
20V554000

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Sep 11, 2020
4,352 units potentially affected
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.
The risk: If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.
The remedy: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.
Isuzu Technical Center of America, Inc.Manufacturer number V2004View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

22-NA-226

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

This informational bulletin provides information on Information on 6500XD/7500XD Medium Duty (LCF) with the 6.7L Cummins Diesel Engine.

22-NA-226

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

This informational bulletin provides information on Information on 6500XD/7500XD Medium Duty (LCF) with the 6.7L Cummins Diesel Engine.

070089036J

EQUIPMENT

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

110089005Q

EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20NA132

ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

16NA109

STEERING

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet 6500XD by model year
YearComplaintsRecallsInvestigationsIssue Index
2026020—
2025020—
2024030—
2023030—
2022030—
2021040—
2020060—
2019Viewing050—
2018050—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.