RoadVitals

2002 Chevrolet Astro Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
70
Latest Oct 26, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 16, 2002

What this page shows

Our database holds 70 NHTSA owner-reported complaints for the 2002 Chevrolet Astro. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 70 · page 1 of 3

Driver assistance
Filed Oct 26, 2022

The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.

NHTSA ID
11490984
Incident
Oct 22, 2022
Mileage
258,300 mi
Tires & wheels
Filed Jan 19, 2021

GOODYEAR VIVA 3 TIRES SUFFERED STONE PUNCTURES. TIRE SIZE 215/75R15. BOUGHT TWO NEW ONES 10/5/16 AND TWO MORE NEW ONES 3/7/17. THIS VEHICLE IS INFREQUENTLY DRIVEN AND ONLY OCCASIONALLY ON COUNTY MAINTAINED GRAVEL ROADS. ONLY DROVE 18300 MILES BEFORE FIRST STONE PUNCTURE 9/27/20. SECOND STONE PUNCTURE OCCURRED WITH ONLY 12/17/20 WITH 15800 MILES ON THAT TIRE. THIRD STONE PUNCTURE OCCURRED 1/17/20 WITH 16200 MILES. DOT NUMBER MD36JK1R4116 FOR TIRES BOUGHT 13/7/17. DOT NUMBER MD36JK1R1216 FOR TIRES BOUGHT 10/5/16.

NHTSA ID
11388928
Incident
Sep 27, 2020
Airbags
Filed Oct 20, 2020

WHILE VEHICLE WAS BEING DRIVEN.THE ALERT WARNING LIGHT FOR THE AIR BAGS ILLUMINATED. I WAS AFRAID TO DRIVE THE VEHICLE DUE TOO THE AIR BAG INFLATOR MIGHT RUPTURE OR UNDERINFLATE. IN THE EVENT OF A CRASH. AN UNDERINFLATED AIR BAG MAY NOT PROPERLY PROTECT THE OCCUPANT. THIS SCENARIO INCREASES THE RISK OF SERIOUS INJURY OR DEATH.

NHTSA ID
11365408
Incident
Sep 7, 2020
Mileage
170,000 mi
ElectricalVisibility
Filed Aug 4, 2017

WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY

NHTSA ID
11012920
Incident
Aug 3, 2017
Mileage
89,000 mi
Exterior lighting
Filed Jun 1, 2016

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE LIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT STATED THAT IF THE BRAKE PEDAL WAS DEPRESSED AND THE HAZARD LIGHT SWITCH WAS MOVED AROUND THE LIGHTS WOULD FUNCTION AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V099000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BRAKE LIGHTS ONLY WORKED, IF THE HAZARD LIGHT SWITCH WAS FORCED TO ONE SIDE AND HELD IN PLACE. UPDATED 07/13/16.*JB

NHTSA ID
10871748
Incident
May 30, 2016
Brakes
Filed Apr 19, 2015

I GOT IN MY VAN TO DRIVE TO A STORE AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. THERE WAS BRAKE FLUID LEAKING FROM NEAR THE REAR TIRE. THE STEEL HARD BRAKE LINE RUNNING FROM THE ABS UNIT TO THE REAR AXLE IS RUSTED THROUGH AND IS LEAKING. THIS WAS A SUDDEN EVENT. ALSO THE FUEL LINES LOOK TO BE JUST AS BAD. I'M SURE STAINLESS STEEL LINES WOULD NOT HAVE ADDED MUCH TO THE VEHICLES COST AND WOULD HAVE PREVENTED THIS HAZARD AND EXPENSE. *TR

NHTSA ID
10706501
Incident
Apr 19, 2015
Mileage
113,000 mi
Seat belts
Filed Jan 26, 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WEBBING FAILED TO LOCK AND WAS ABLE TO BE PULLED FROM THE HOUSING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.

NHTSA ID
10678995
Incident
Jan 23, 2015
Driver assistanceElectricalSteering
Filed Aug 6, 2014

I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE. *TR

NHTSA ID
10619259
Incident
Jul 9, 2014
Mileage
100,145 mi
Tires & wheels
Filed May 1, 2014

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO EQUIPPED WITH GREMAX MAX 5000 TIRES (N/A), SIZE 215/75R15 AND THE DOT WAS JEHKDVP2312. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 142,057.

NHTSA ID
10585974
Incident
Apr 4, 2014
Mileage
147,570 mi
BrakesElectrical
Filed Oct 7, 2013

VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE. *TR

NHTSA ID
10546973
Incident
Aug 14, 2013
Mileage
120,000 mi
ElectricalOther / unspecifiedVisibility
Filed Aug 15, 2012

RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER. *TR

NHTSA ID
10470766
Incident
Jul 5, 2012
Mileage
133,600 mi
Brakes
Filed Jul 28, 2012

ABS WAS ACTIVATED AT SLOW SPEEDS CAUSING A SUBSTANTIAL DROP IN BRAKING POWER. *TR

NHTSA ID
10468081
Incident
Jul 28, 2012
Mileage
79,000 mi
Electrical
Filed May 15, 2012
Fire reported

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12

NHTSA ID
10458535
Incident
May 6, 2012
Mileage
170,000 mi
BrakesDriver assistanceElectrical
Filed Oct 24, 2011

ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT. *TR

NHTSA ID
10432683
Incident
Oct 13, 2011
Mileage
106,872 mi
Brakes
Filed Oct 21, 2011

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10432394
Incident
Oct 13, 2011
Brakes
Filed Mar 12, 2010

TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHEN DRIVING AT LOW SPEEDS THE ANTI-LOCK BRAKING SYSTEM WOULD ACTIVATE WITHOUT WARNING, INCREASING THE VEHICLE'S STOPPING DISTANCE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 76,000. UPDATED 5/12/10 *CN UPDATED 06/18/10.*JB

NHTSA ID
10319196
Incident
Feb 1, 2010
Mileage
76,000 mi
BrakesSteering
Filed Mar 2, 2010

TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED THAT WHILE DRIVING IN RESERVE AT APPROXIMATELY 5 MPH, THE BRAKES AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC COULD NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 25,000.

NHTSA ID
10315519
Incident
Jan 10, 2009
Mileage
25,000 mi
Driver assistance
Filed Jan 15, 2010

TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. WHILE DRIVING 30 TO 35 MPH, THE VEHICLE BEGAN ACCELERATING ON ITS OWN. THE VEHICLE WOULD NOT SLOW DOWN BY APPLYING THE BRAKES WHICH FORCED THE CONTACT TO SHIFT GEARS INTO NEUTRAL AND THEN INTO THIRD GEAR. WITHIN A FEW MINUTES, THE CONTACT WAS ABLE TO SLOW DOWN THE VEHICLE ENGAGING THE BRAKE PEDAL AND SHUT THE ENGINE OFF. THE CONTACT WAS INFORMED TO ENGAGE THE ACCELERATOR PEDAL TO LOOSEN THE THROTTLE; HOWEVER, WHEN HE RESTARTED THE VEHICLE THE RPM'S INCREASED RAPIDLY. THE POLICE HELPED THE CONTACT PUSH THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE RAPID ACCELERATION WAS DUE TO A FRAYED ACCELERATOR CABLE. THE DEALER REPLACED THE ACCELERATOR CABLE AND ADJUSTED THE IDLE AND THROTTLE PLATE. THE VEHICLE IS DRIVING NORMALLY. THE CONTACT REQUESTED THE PARTS FROM THE DEALER WHO STATED THAT THEY WERE NOT LONGER AVAILABLE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A CRASH COULD HAVE OCCURRED. THE FAILURE MILEAGE WAS 172,777.

NHTSA ID
10299850
Incident
Jan 13, 2010
Mileage
172,777 mi
Exterior lighting
Filed Apr 6, 2009

HAZARD LIGHTS STOP WORKING AND CAUSES THE TRAILER LIGHTS NOT TO WORK( NO LEFT TURN, RIGHT TURN OR BRAKES TO TRAILER HARNESS). SIGNALS AND BRAKES ON VAN WORKS OKAY BUT NO HAZARDS. *TR

NHTSA ID
10264251
Incident
Mar 31, 2009
Mileage
161,000 mi
Brakes
Filed Feb 24, 2009
Crash reported1 injury reported

TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO

NHTSA ID
10259849
Incident
May 22, 2005
Mileage
50,000 mi
Body & structureSteering
Filed Feb 10, 2009

2002 CHEVY ASTRO VAN IDLER ARM PULLED THROUGH THE FRAME OF THE FRONT RIGHT PORTION RESULTING IN PARTIAL STEERING FAILURE ON FEBRUARY 1, 2009. UPON INSPECTION BY HALLEEN CHEVROLET SERVICE DEPARTMENT IT WAS DETERMINED THAT NOT ONLY HAD THE FRONT RIGHT IDLER ARM BROKEN THROUGH THE FRAME BUT THE FRONT LEFT IDLER ARM WAS ALSO IN DANGER OF BREAKING THROUGH. THIS WOULD RESULT IN COMPLETE STEERING FAILURE. THE SERVICE DEPARTMENT AT THE DEALERSHIP DETERMINED THAT THE VEHICLE NEEDED A COMPLETE FRAME REPLACEMENT. *TR

NHTSA ID
10258210
Incident
Feb 1, 2009
Mileage
56,000 mi
Body & structure
Filed Jan 15, 2009

BACK DOOR HANDLE BROKE OFF THE VAN CANNOT GET IN THE BACK OF THE 2002 ASTRO VAN. *TR

NHTSA ID
10255266
Incident
Dec 17, 2007
Mileage
82,000 mi
Brakes
Filed Nov 10, 2008
Crash reported

ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF SERVICE. THEY DID NOT WANT TO TOUCH IT STATING IT WAS NOW A LIABILITY TO THEM AND DIRECTED ME TO CHEVY. CHEVY CONCURRED, FOUR DIFFERENT PEOPLE SAID THEY HAVE NEVER SEEN OR HAVE A CLUE AT WHAT CAUSED THIS. THEY CALLED IN GM, WHO ALSO NEVER HAD SEEN THIS, BUT BOUNCED THE BLAME ON A QUESTIONABLY INSTALLED MASTER CYLINDER. CHEVY SAID THEY CAN REPLACE THE WHOLE BRAKING SYSTEM BECAUSE THEY DO NOT KNOW WHAT IS WRONG, BUT SINCE THEY DO NOT KNOW WHAT CAUSED THIS OR WHY FUSES DIDN'T BLOW TO PREVENT IT, IT COULD HAPPEN AGAIN. WE HIRED OUR OWN CAR CONSULTANT TO LOOK AT THE VAN, HE TOO HAS NEVER SEEN OR HEARD OF ANYTHING LIKE THIS. THE HEAT AND MELTED BRAKE LINES RAN CLOSER THAN 1/4 INCH AWAY FROM THE GAS TANK. I DO NOT WANT TO TAKE THE RISK OF DRIVING AGAIN WITH MY CHILDREN AND LOOSING BRAKES OR POSSIBLY IGNITING THE GAS TANK. *TR

NHTSA ID
10248363
Incident
Apr 12, 2006
Mileage
94,339 mi
Brakes
Filed Jun 17, 2008

TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION, THE CONTACT WAS INFORMED THAT HIS EXTERIOR LIGHTING/BRAKE LIGHT SWITCHES WERE INOPERATIVE. HE CALLED THE DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 05V099000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 70,000.

NHTSA ID
10231300
Incident
Jun 5, 2008
Mileage
70,000 mi
Transmission
Filed May 1, 2008

DRIVING ON 3 LANE INTERSTATE AT 70 MPH WHEN TRANSMISSION FAILED(SUN GEAR SHELL IN 4L60E TRANSMISSION). EARLY AM WITH LITTLE TRAFFIC SO WAS ABLE TO COAST TO SHOULDER SAFELY. TOWED TO EXIT. HAD TO REPLACE TRANSMISSION VERY LUCKY THAT TRAFFIC WAS LIGHT AS ALL DRIVE POWER WAS LOST. *TR

NHTSA ID
10226391
Incident
Oct 5, 2005
Mileage
89,000 mi

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