RoadVitals

2011 Chevrolet Avalanche 1500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
28
Latest Feb 18, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 6, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 28 NHTSA owner-reported complaints for the 2011 Chevrolet Avalanche 1500, most frequently naming the airbags, driver assistance and body & structure categories. 2 safety recalls have been issued covering this model year; and 341 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1134.4%
  • Driver assistance515.6%
  • Body & structure412.5%
  • Electrical412.5%
  • Engine412.5%
  • Powertrain (other)39.4%
  • Brakes13.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V007000

SUSPENSION:REAR:AXLE:SPINDLE

Jan 6, 2011
30,566 units potentially affected
The defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
The risk: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
The remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GENERAL MOTORS CORP.Manufacturer number 10426AView on NHTSA.gov
10V643000

SUSPENSION:REAR:AXLE:SPINDLE

Dec 17, 2010
1,262 units potentially affected
The defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
The risk: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
The remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GENERAL MOTORS CORP.Manufacturer number 100426View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 28
Driver assistanceElectricalEngine
Filed Feb 18, 2019

SERVICE STABILITRAC SYSTEM INDICATION COMES ON, WITH CHECK ENGINE LIGHT, AND ENGINE POWER REDUCED. HAPPENS RANDOMLY, CANNOT FIND A "COMMON CAUSE" SPENT LOTS OF MONEY ON PCM, BCM, MEMORY SEAT MODULE, BATTERY CABLES, BATTERY, BRAKE LIGHT SWITCH, ETC. ETC. DANGEROUS CONDITION WHEN VEHICLE DROPS INTO POWER REDUCTION MODE.

NHTSA ID
11180729
Incident
May 2, 2018
Mileage
65,000 mi
AirbagsBody & structure
Filed Dec 3, 2018

SAFETY ISSUE. DASH IS CRACKING NEAR AIRBAG. THIS COULD POSSIBLY CAUSE PREMATURE DEPLOYMENT OF AIRBAG OR SHRAPNEL FROM DASH CAUSING HARM DURING DEPLOYMENT. DASH IS ALSO CRACKING OVER STEERING WHEEL AREA.

NHTSA ID
11155619
Incident
Nov 14, 2018
Mileage
80,000 mi
Airbags
Filed Apr 14, 2018

TAKATA RECALL; NO GM REMEDY FROM TN CHEVROLET DEALERS. LIVE IN MARTIN, TN. 38237 NOTR: BELOW DATE FIELD WILL NOT ALLOW PRIOR YEAR DATE; RECALL +2 YEARS OUTSTANDING WITH NO REMEDY VIA GM TO DATE.

NHTSA ID
11085038
Incident
Jan 1, 2018
Airbags
Filed Oct 24, 2017

TAKATA RECALL - MY AIRBAG IS UNDER RECALL AND I CONTACTED MY DEALER WHO DOES NOT HAVE A REPLACEMENT OR KNOWS NOTHING ABOUT HOW I CAN GET A NEW PART. I AM FEARFUL TO DRIVE THE VEHICLE. TAKATA

NHTSA ID
11039208
Incident
May 27, 2017
Filed Oct 17, 2017

DASH IS CRACKED ON DRIVER AND PASSENGER SIDE.

NHTSA ID
11034063
Incident
Jan 1, 2017
Mileage
90,000 mi
Airbags
Filed Sep 7, 2017

2011 CHEVROLET AVALANCHE HAS DASHBOARD CRACKING ALL AROUND THE PASSENGER SIDE AIR BAG. MY CONCERN IS IF THE AIR BAG IS DEPLOYED FOR ANY REASON THE HARD PLASTIC DASHBOARD MATERIAL WILL SHATTER A SCATTER ALL THROUGH THE CABIN INJURING MYSELF, OR WORSE MY FAMILY. MY UNDERSTANDING AFTER READING ALL THE REVIEWS THIS IS NOT A CONCERN OF GM EVEN THOUGH MOST VEHICLES HAVE THIS ISSUE. IT SEEMS THEY ARE SIMPLY WAITING FOR ENOUGH PEOPLE TO GET INJURED BEFORE THEY HAVE TO DO A RECALL DUE TO USING INFERIOR PRODUCTS. THIS WAS MY FIRST CHEVROLET AND WILL BE MY LAST, WHAT A DISAPPOINTMENT.

NHTSA ID
11022238
Incident
Sep 5, 2017
Mileage
110,000 mi
AirbagsElectrical
Filed Jun 14, 2017

AIR BAG SERVICE LIGHT IS ON THE TRUCK WILL SURGE WITH NO WARNING CAUSE THE INSTRUMENT TO BLACK OUT AND WOULD CAUSE THE TRUCK TO STOP CHECK ENGINE LIGHT IS ON WITH NO KEY AND CONTROL ON THE STEERING NOT FUNCTIONAL

NHTSA ID
10995067
Incident
Jun 5, 2017
Airbags
Filed Mar 3, 2017

GENERAL MOTORS DASH CRACKS ON VARIOUS AVALANCHE MODEL YEARS. MY RESEARCH SUGGEST OTHER GM VEHICLES SIMILAR TOO THE AVALANCHE. MY METICULOUSLY MAINTAINED AVALANCHE IS TYPICAL. COMPARING TOO OTHER GM VEHICLES OF OTHER OWNERS. CRACK ARE NEAR IDENTICAL IN LOCATION. PRESENTLY ONE AT THE PASSENGER AIRBAG. SECOND CRACK ON THE INSTRUMENT DASH HUMP. I CAN ONLY CONCLUDE THE POSSIBILITY OF A DESIGN FLAW. CRACK PICTURE ARE THE BEST I CAN DO. AIRBAG CRACK IS NEAR THE QUARTER. TWO PICTURES SHOW THE VEHICLE IS NOT ABUSED. GENERAL MOTORS CONTACT HAVE PROVED USELESS. "IF I WANT THE CRACK REPAIRED, I WOULD HAVE TO PAY FROM MY OWN POCKET."

NHTSA ID
10958395
Incident
Apr 29, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6400A

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Avalanche 1500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013291034.7
2012160028.5
2011Viewing282041.0
2010600—
2009200028.8
2008370239.5
20071131248.5
2006392054.0
20051292044.2
20041442046.0
20031822150.2
20021542157.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.