Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 28 NHTSA owner-reported complaints for the 2011 GMC Sierra Denali, most frequently naming the airbags, body & structure and powertrain (other) categories. 1,609 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Aug 2015 | 1 | 1 |
| Oct 2015 | 1 | 2 |
| Nov 2015 | 1 | 3 |
| Jan 2016 | 1 | 4 |
| Mar 2017 | 3 | 7 |
| Jul 2017 | 1 | 8 |
| Aug 2017 | 1 | 9 |
| Oct 2017 | 1 | 10 |
| Nov 2017 | 2 | 12 |
| Apr 2018 | 1 | 13 |
| Jun 2018 | 1 | 14 |
| Sep 2018 | 1 | 15 |
| Feb 2019 | 1 | 16 |
| Mar 2019 | 1 | 17 |
| Jun 2019 | 2 | 19 |
| Oct 2019 | 1 | 20 |
| Jun 2020 | 1 | 21 |
| Jul 2020 | 1 | 22 |
| Sep 2020 | 1 | 23 |
| Oct 2020 | 1 | 24 |
| Nov 2020 | 1 | 25 |
| Dec 2020 | 1 | 26 |
| Jan 2021 | 1 | 27 |
| Feb 2021 | 1 | 28 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
DASH BOARD IS CRACKING IN THREE PLACES . THE MOST CONCERNING ONE IS AROUND THE PASSENGERS AIR BAG. MY PASSENGER COULD BE IMPALED WITH PIECES OF THE DASH IF THE AIRBAG WERE TO DEPLOY.
I HAVE A ISSUE WITH MY DASHBOARD CRACKING ALONG THE AIRBAG MODULE DOOR. I BELIEVE IF I WAS OR INVOLVED IN A ACCIDENT AND THE AIR BAGS ARE DEPLOYED THE PIECES OF DASH CAN BECOME FRAGMENTS AND CAUSE EXCESSIVE INJURY AND ALSO COULD DEFLATE THE AIRBAGS UPON EXPANSION. CAUSING MORE INJURY THAN DEEM NECESSARY.
DASHBOARD CRACKED AT CORNER OF PASSENGER AIRBAG. DECEMBER 22, 2020. THE VEHICLE WAS IN THE GARAGE. I NOTICED IT AS SOON AS I GOT IN TO DRIVE IT.
HIT A DEER WHILE DRIVING, AIRBAGS DID NOT DEPLOY BUT MADE A NOISE AND SOUNDS LIKED GAS WAS RELEASED. LIKE THE AIRBAGS TRIED TO DEPLOY BUT DIDN'T. NOW MY AIRBAG LIGHT IS ON AND SAYS TO CHECK AIRBAG SYSTEM OR SOMETHING TO THAT EFFECT.
THE RIGHT SIDE DAH PANEL IS CRACKED AT THE TOP LEFT CORNER OF THE PASSENGER AIR BAG..
DASH HAS BEEN CRACKED COMPLETELY THROUGH ON PASSENGER SIDE BY AIRBAG, NOW I HAVE A CRACK JUST ABOVE INSTRUMENT CLUSTER. VEHICLE ONLY HAS 47,000 MILES AND THE CRACKS JUST APPEAR OUT OF NO WHERE. THE VEHICLE IS NOT DRIVEN OFF ROADING OR ANYTHING LIKE THAT IT IS IMMACULATE OTHER THEN NOW CRACKED UP DASH. IT'S NEVER BEEN IN AN ACCIDENT.
IN 2017 BEFORE MY VEHICLE COMPLETING TWO YEARS FROM THE DATE OF PURCHASE AT (70,000 KM) THE VEHICLE START SHUDDERING WHEN ACCELERATING AT LOW SPEED, WHEN THE SERVICE WAS DUE I TOOK THE VEHICLE TO DEALER FOR SERVICE & COMPLAINED ABOUT THE SHUDDERING ISSUE, AFTER DIAGNOSING THE VEHICLE THEY SAID THAT THEY HAVE TO REPLACE THE TORQUE CONVERTER, SO THEY DID REPLACE THE TORQUE CONVERTER UNDER WARRANTY AFTER FIXING THE TORQUE CONVERTER ISSUE I FOUND TRACE OF OIL IN FRONT DRIVER SIDE & AGAIN WHEN THE SERVICE WAS DUE I COMPLAINED ABOUT THE LEAK, AFTER DIAGNOSING THE FOUND THAT THE SHOCK ABSORBER IS LEAKING, BUT THEY DIDN'T REPLACE IT BECAUSE IT'S NOT COVERED BY THE WARRANTY AS THEY SAID IT'S CONSIDERED AS CONSUMABLE PARTS, VERY STRANGE FOR A SHOCK TO LEAK IN LESS THAN THREE YEARS CONSIDERING THAT I DIDN'T EVEN DRIVE IT IN OFFF ROAD, & THIS IS NOT THE FIRST VEHICLE I OWN, ALL THE VEHICLES I OWNED DIDN'T LEAK FOR TWENTY YEARS, SORRY I KNOW IT'S CONSUMABLE PART BUT I AM NOT CONVINCED BY THESE WORDS, THERE MUST BE A PROBLEM WITH THE SHOCKS, ANYWAY I DECIDED TO NOT REPLACE IT WITH THE OEM SHOCKS I INSTALLED FOUR NEW AFTER MARKET SHOCK, NO MORE PROBLEMS WITH THE SHOCKS TILL TODAY. IN Q4 LAST YEAR 2019 THE TRANSMISSION SHUDDERING ISSUE STARTED AGAIN & WHEN I TOOK THE VEHICLE FOR SERVICE I RAISED A COMPLAIN AGAIN FOR SHUDDERING ISSUE, THIS TIME THEY SAID WE DON'T HAVE TO REPLACE THE TORQUE CONVERTER WE ONLY HAVE TO FLUSH THE TRANSMISSION FLUID WITH NEW OIL, I THINK IT'S MOBIL 1, & I HAVE TO PAY FOR THAT BECAUSE AGAIN CONSUMABLES & NOT COVERED BY THE WARRANTY, HEY WAIT A MINUTE YES I BROUGHT THE VEHICLE FOR SERVICE PLUS THE SHUDDERING PROBLEM BUT THE TRANSMISSION FLUID IS NOT DUE YET FOR CHANGE IF YOU HAVE TO FLUSH THE TRANSMISSION TO FIX THE PROBLEM THEN DO IT, BUT DON'T CHARGE ME BECAUSE OF THE MANUFACTURER FAULT.
DASHBOARD CRACKING IN 2 PLACES. *TR
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
New Vehicle Monitoring Programs Section in IVH
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.