RoadVitals

2010 GMC Sierra Denali

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Nov 22, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 10 NHTSA owner-reported complaints for the 2010 GMC Sierra Denali, most frequently naming the body & structure, airbags and driver assistance categories. 1,438 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure450.0%
  • Airbags225.0%
  • Driver assistance112.5%
  • Interior & seats112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 10
Body & structure
Filed Nov 22, 2020

DASH BOARD CRACKING SEVERAL PLACES

NHTSA ID
11375797
Incident
Feb 1, 2012
Airbags
Filed Nov 2, 2020

WHEN IF EVER IS NHTSA GOING TO DO SOMETHING ABOUT THE DEFECTIVE AIRBAGS?? I'VE BEEN WAITING FOR YOU AND GM FOR 7 YEARS NOW, TO GET SOMETHING DONE. IT'S BEEN LONG ENOUGH TO DO SOMETHING ABOUT IT. I LIVE IN A STATE WHERE WE GET 60 PLUS INCHES OF RAIN EVERY YEAR. AND THAT'S ONE OF THE REASONS THEY GIVE FOR FAILURES OF THE AIRBAGS. I DON'T WANT TO GET SOMEONE KILLED BECAUSE YOU CAN'T FIND TIME TO DO YOUR JOB. TIME TO GET OFF THE POT, AND GO TO WORK. MY NEXT STEP WILL BE TO GET AHOLD OF TRUMP MAYBE HE CAN HELP YOU FIGURE IT OUT AND GET SOMETHING DONE ✅

NHTSA ID
11372746
Incident
Jul 7, 2010
Mileage
5,000 mi
Airbags
Filed Feb 9, 2019

DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.

NHTSA ID
11175854
Incident
May 1, 2018
Mileage
76,500 mi
Filed Apr 12, 2016

THE DASHBOARD OF 2010 GMC SIERRA DENALI IS CRACKING AROUND THE PASSENGER AIR BAG, AND ABOVE THE INSTRUMENT CLUSTER. THE REASON BEHIND THIS IS UNKNOWN TO ME. I RARELY DRIVE MY TRUCK, AND HAVE NOT BEEN IN ANY COLLISIONS. THE CRACKS CONTINUE TO GROW DUE TO THE STRESS ON THE DASH WHILE DRIVING (I.E. THE SEPARATED PIECES MOVE UP AND DOWN DUE DEPENDING THE ROAD CONDITIONS).

NHTSA ID
10855165
Incident
Jan 5, 2016
Mileage
71,000 mi
Body & structureInterior & seats
Filed Oct 23, 2015

2010 SIERRA DENALI WITH 53K. 1ST DASH CRACK AT PASSENGER AIRBAG WITH APPROX 20K. 2ND DASH CRACK OVER STEERING COLUMN AT APPROX 40K. WE HAD TO STUFF A PIECE OF CARDBOARD IN THE DASH BECAUSE IT RATTLED SO BADLY. WE ALSO HAVE: 1. PASSENGER DOOR HANDLE CHROME PEELING AND SHARP ENOUGH TO CUT 2. A/C CONTROL BUTTONS WORN OFF 3. BOTH FRONT HEAT/COOLED SEATS HAVE STOPPED WORKING 4. RUNNING BOARD STEPS CRACKED ON BOTH SIDES 5. TAIL GATE WILL NOT STAY CLOSED UNLESS LOCKED.

NHTSA ID
10785656
Incident
Oct 10, 2012
Mileage
25,000 mi
Filed Oct 8, 2015

DASH CRACKED FROM CORNER OF NEAR AIRBAG ON PASSENGER SIDE. NO IMPACT OR ANYTHING TO CAUSE CRACK.

NHTSA ID
10780747
Incident
Oct 2, 2015
Mileage
48,000 mi
Filed Jul 16, 2015

DASH HAS CRACKED BEHIND GAUGE CLUSTER ON DRIVER SIDE AND AIR BAG ON PASSENGER SIDE.

NHTSA ID
10734660
Incident
May 8, 2014
Mileage
88,000 mi
Body & structure
Filed Mar 31, 2014

I HAD THE OIL CHANGED AT THE DEALER ON THE FRIDAY PRIOR TO AUGUST 5, 2013 AND THE WARRANTY WAS EXPIRING (AT THAT TIME) IN THE VERY NEAR FUTURE. GOT IN THE TRUCK TO GO OVER TO MY FATHER'S HOUSE AND STOPPED AT A LOCAL GAS STATION THAT STILL DOES FULL SERVE (FOR A PENNY OR TWO HIGHER THAN THE SELF SERVE DOWN THE STREET). AS THE OWNER OF THE STATION WAS CLEANING MY FRONT WINDSHIELD HE ASK ME WHAT WAS WRONG WITH THE DASH AND THAT IS WHEN I SAW IT. TWO LITTLE CRACKS FROM THE PASSENGER AIRBAG UNIT TO THE DEFROSTER VENTS AND ONE THAT WAS COMING STRAIGHT UP THE DRIVERS SIDE DASH HUMP (WHERE ALL THE GAUGES GO). I CALLED THE DEALER IMMEDIATELY AND THE SERVICE MANAGER ASK ME TO SEND PICTURES OF THE CRACKS AND THE ODOMETER, SO HE COULD SUBMIT TO GM. THE FINALLY REPLACED IT, THOUGH THE OWNER OF THE GMC/BUICK/CADILLAC DEALERSHIP SAID THAT IF THE WARRANTY HAD NOT COVERED IT THE DEALERSHIP WOULD AND MY UNDERSTANDING WAS THAT GM WANTED THE CRACKED DASH BACK OR AT LEAST THE BATCH NUMBER. *TR

NHTSA ID
10575762
Incident
Aug 5, 2013
Mileage
24,602 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra Denali by model year
YearComplaintsRecallsInvestigationsIssue Index
2020900—
2019260031.0
2018170040.1
2017140045.0
2016300036.8
2015220140.5
2014140131.8
2013800—
2012100026.9
2011280029.4
2010Viewing100027.8
2009700—
2008180031.9
2007100—
2006510—
2005420—
2004111037.6
2003000—
2002131039.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.