RoadVitals

2014 GMC Sierra Denali

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Jan 5, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2014 GMC Sierra Denali, most frequently naming the brakes, body & structure and airbags categories. 1 NHTSA investigation names it; and 386 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes426.7%
  • Body & structure213.3%
  • Airbags213.3%
  • Fuel system16.7%
  • Exterior lighting16.7%
  • Other / unspecified16.7%
  • Powertrain (other)16.7%
  • Suspension16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA21002OpenEngineering Analysis

Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Jan 5, 2021

HEADLIGHTS ARE EXTREMELY DIM MAKING IT DIFFICULT TO SEE AT NIGHT OUT IN RAINY CONDITIONS CAUSING A HUGE SAFETY PROBLEM WHEN DRIVING AT NIGHT. CAN BARELY SEE WHEN MAKING LEFT OR RIGHT HAND TURNS AS WELL CAUSING A HUGE SAFETY ISSUE AT NIGHT WITH PEDESTRIANS ARE IN A DARK CROSSWALK.

NHTSA ID
11386642
Incident
Nov 25, 2016
Mileage
22,000 mi
Airbags
Filed Nov 23, 2020

NEED A RECALL FOR AIR BAGS VEHICLE STATIONARY

NHTSA ID
11376021
Incident
Nov 23, 2020
Mileage
99,320 mi
Driver assistancePowertrain (other)Suspension
Filed Jun 22, 2020

WHEN DRIVING AT HIGHWAY SPEED OR ACCELERATING THE BACK OF THE TRUCK WILL VIOLENTLY VIBRATE.AT TIME IT IS ALMOST UNCONTROLLABLE AND BECOMES VERY HARD TO STEER. I SO I HAVE RESEARCHED THIS ISSUE AND IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THIS EXACT ISSUES WITH 2014 TO 2019 CHEVY AND GMC TRUCKS. I JUST HAD THE ALIGNMENT DONE AND BRAND NEW TIRES PUT ON IT THE TRUCK 6-22-20. NOW THE TRUCK SHAKES EVEN MORE THEN IT DID BEFORE. *TR

NHTSA ID
11330205
Incident
Jun 15, 2020
Mileage
69,000 mi
Brakes
Filed May 28, 2020

TL* THE CONTACT OWNS A 2014 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING SHE HEARD A SQUEAKING NOISE COMING FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CALIPER AND BRAKE PADS NEEDED TO BE REPLACED AFTER HAVING IT FOR A YEAR. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.*JB

NHTSA ID
11326342
Incident
May 21, 2020
Mileage
109,000 mi
Filed Jul 18, 2019

BRAKING SYSTEM FAILURE AT LOW SPEEDS.

NHTSA ID
11233118
Incident
Jul 15, 2019
Brakes
Filed Jun 28, 2019

WHEN AT SLOW SPEEDS, BRAKES GET HARD AND HAVE TO PUT A LOT OF PRESSURE TO STOP THE TRUCK.

NHTSA ID
11223155
Incident
Jun 28, 2019
Mileage
20 mi
Brakes
Filed Mar 16, 2019

IF THE BRAKES ARE PUMPED 2-3 TIMES THE PEDDLE WILL BECOME REALLY FIRM AND HARD TO PRESS. WHEN THIS OCCURS THE TRUCK WILL NOT STOP. YOU HAVE TO STAND ON THE BRAKE PEDAL WITH BOTH FEET TO GET THE TRUCK TO STOP. PRETTY UNNERVING FOR A 75K MIKE TRUCK STILL UNDER DRIVETRAIN WARRANTY BUT NOT COVERED. I USE THIS TRUCK FOR WORK AND HAULING MY KIDS. I DON'T LIKE HAVING MY KIDS IN THIS VEHICLE!

NHTSA ID
11187199
Incident
Mar 15, 2019
Mileage
70,000 mi
Brakes
Filed Jan 17, 2019

VACUUM PUMP FAILURE WAS NOTICED WHEN PARALLEL PARKING. AFTER HITTING BRAKE SEVERAL TIMES THEY STOPPED WORKING. TOOK EXCESSIVE AMOUNT OF FORCE TO STOP VEHICLE.

NHTSA ID
11170676
Incident
Jan 3, 2019
Mileage
46,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Sierra Denali by model year
YearComplaintsRecallsInvestigationsIssue Index
2020900
2019260031.0
2018170040.1
2017140045.0
2016300036.8
2015220140.5
2014Viewing140131.8
2013800
2012100026.9
2011280029.4
2010100027.8
2009700
2008180031.9
2007100
2006510
2005420
2004111037.6
2003000
2002131039.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.